Search results for InFrame

StrataCloud SDI is a management tool for virtual desktops.

Nfusion is a software tool that isolates your applications, browsing activity, and identity separate from your local machines and networks to create a safe desktop environment.

A cloud-based, hosted infrastructure solution which provides a fully managed, end-to-end service that enables customers to take advantage of a hosted telephony solution with a full suite of Unified Communications features and capabilities.

Whether you are looking for IT Support, installing updates, moving to the cloud or upgrading your IT network. ManagedOffice will work with you to make sure your IT infrastructure is reliable, secure and running smoothly. Ensuring your team productive 24x7.

Start with a solid core of compute, storage, and state-of-the-art network resources, then build it out with the exact components you need to make our cloud your own. There's no such thing as small, medium and large here. Forget about compromising and join a revolutionary new approach to IaaS.

Salesquared's IVR service is an intuitive cloud telephony service helps businesses grow their sales and reduce support response time by optimizing their call management.

NovelVox is the leading contact center solutions provider in the world. We are committed to providing customized contact center solutions through our market-leading unified communication products

Elevate your customer interactions and amplify your sales

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality: - Multichannel Communication: Handles inbound, outbound, and blended calls, as well as inbound emails and website chats within a single agent screen. - Advanced Dialing Options: Offers agent-controlled, broadcast, and predictive dialing modes to optimize call outreach. - Skills-Based Routing: Utilizes agent ranking to direct communications to the most appropriate personnel. - Integrated Call Recording: Provides built-in call recording for quality assurance and compliance purposes. - CRM Integration: Seamlessly integrates with various CRM systems, including Salesforce, Zoho, and Zendesk, to streamline customer relationship management. - Web-Configurable IVRs and Voicemail: Allows customization of interactive voice response systems and voicemail boxes to suit specific business needs. - Real-Time Reporting: Delivers immediate access to reports with features like "click-to-listen" for monitoring agent calls. - Security and Compliance: Ensures high-level data encryption from agent browsers to secure SSAE-16 certified hosting facilities, adhering to NIST-approved encryption standards. Primary Value and User Solutions: VICIhost addresses the complex needs of modern contact centers by providing a scalable and flexible platform capable of handling high volumes of customer interactions across multiple channels. Its comprehensive feature set enhances agent productivity, ensures regulatory compliance, and improves customer satisfaction. By offering a unified interface for various communication forms and integrating seamlessly with existing CRM systems, VICIhost streamlines operations and reduces the need for multiple disparate tools. Additionally, its robust security measures and compliance features provide peace of mind for businesses handling sensitive customer data.

Quadris Cloud is a class-leading, UK-based public cloud computing service, but with the comfort of having an experienced and accessible personal support team at the end of the phone or email when you need them.

Nashpush is a powerful and simplified push notification sending platform that enables businesses worldwide to reach, engage and retain their audience. Powered by superior architecture, Nashpush is designed to scale with your business and build solid customer connections with timely sent personalized trigger push notifications. The platform’s intuitive and simple interface allows users to manage push notifications with just a few clicks. Nashpush also offers comprehensive security measures to ensure the protection of user data, ensuring that user information remains secure at all times. With its user-friendly interface, customizable features, in-depth analytics, Nashpush is an ideal solution for: - ecom - news and media - marketing and media buying - hospitality - education - finance and other businesses looking to maximize their revenue and lead-to-sale conversion rate.

Bare Metal Solution for Oracle Bring your Oracle workloads to Google Cloud with Bare Metal Solution and jumpstart your cloud journey with minimal risk.

Starting at only 5 agents! Get real-time visibility for calls in queue, agent availability, call abandonment rates; and other insights with Qcloud. QCloud is a cost-effective call center solution with real-time monitoring, customizable dashboards and analytics that integrate with most UCaaS and UC solutions. From identifying IVR bottlenecks and optimizing call routing to improving agent performance, Qcloud equips your business with the tools to provide exceptional customer service and drive growth.

Apex Cloud Telephony is a cloud-based phone system that reduces costs and has all the functionality businesses need to communicate.

Abacus Cloud is a platform for hosted PBX, UC, Conferencing, Presence, Instant Messaging and Mobility.

Uniserver provides Infrastructure, hosting and cloud backup services.

Inbound/Outbound Call Center is blended solution that provides you with a prodictive dialer, agent scripting and real-time reporting, as well as, CRM, call conferencing, and more.

Clarify & Record is a unified Call Recording system. Users can enhance performance, resolve disputes, comply with industry standards.

CommView is available as a user-hosted and managed application in both server (CommView Multi User) and workstation (CommView Single User) based configuration bundles. The reporting benefits of CommView are also available as a cloud-based service called CommView Web.

iland Secure CloudSM is a self-service cloud infrastructure, built to meet the dynamic needs of your business, whether short or long term. Built on VMware vCloud and Cisco PoweredTM technology and accessed through the iland Secure Cloud ConsoleSM, iland Secure Cloud is designed to support a variety of workloads, disaster recovery and compliance needs.