---
title: Solus One Reviews
meta_title: 'Solus One Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Solus One works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 1
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Solus One Reviews
**Vendor:** SolusOne  
**Category:** [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 1
## About Solus One
Inbound/Outbound Call Center is blended solution that provides you with a prodictive dialer, agent scripting and real-time reporting, as well as, CRM, call conferencing, and more.




## Solus One Reviews
  ### 1. Best outbound solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Manrup R. | drivar, Outsourcing/Offshoring, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Solus One?**

I work and use this project full time in my company ..this is a awesome software and I love to Use again

**What do you dislike about Solus One?**

 More user login so hang this only some time only one problem going on with this and hang is part of this

**What problems is Solus One solving and how is that benefiting you?**

 We can do all selling products on call customer satisfaction is in this app so please improve all hang problem please


## Solus One Discussions
  - [What is Solus One used for?](https://www.g2.com/discussions/what-is-solus-one-used-for)

- [View Solus One pricing details and edition comparison](https://www.g2.com/products/solus-one/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+03%3A34%3A14+-0500&secure%5Bsession_id%5D=3e7af894-02ba-489c-8afd-c9b2eddc567f&secure%5Btoken%5D=27474c6de4662293f351699f4b9a021574d55bf187e0e6a9980ab98bd502f101&format=llm_user)

## Solus One Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

## Top Solus One Alternatives
  - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) - 4.5/5.0 (4,053 reviews)
  - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,547 reviews)
  - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,439 reviews)

