Products

Automated call recording software for call centers and businesses in a broad range of industries.

Spade is a cloud based Quality Monitoring tool to measure the Quality of voice and non-voice interactions between your customer and Front Line Staff at your contact centers

Omnichannel digital customer support - live chat, email, mobile ppps, social media - for businesses requiring mission critical support services.

Atlas BPO is a full-service business process outsourcing company that offers a wide range of services to businesses of all sizes. We have a team of customer support specialists, dedicated dispatchers, and call center agents who are available 24/7 to answer your calls and queries. We also offer a wide range of marketing and advertising services, including search engine optimisation, social media marketing, and email marketing. Contact us today to learn more about our services and how we can

Premium Outsource Services on Weekly / Monthly Basis with Free QA Manager Stop Hiring Expensive Employs! Save more than 60% on Employ Salary! Save 100% on Your Overheads

Give your Customers the Human Touch 24/7 Virtual doesn't mean bot - extend your customer team with vetted agents covering all languages, geos and tasks - at a fraction of market price.

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

🔎Finding information on the Internet nowadays is one of the simplest things. However, to find information within companies is a huge challenge. 😊amberSearch enables employees to find information faster than ever before by providing a multimodal, Google-like user interface that connects to multiple applications and is based on advanced computer vision and natural language processing. ✔️In short, the biggest advantages of amberSearch: 1. look'n'feel of internet search engines // little c

MediaVault Plus is a secure, scalable and affordable way to archive, retrieve and review call recordings, emails and chats. Designed as a highly scalable cloud-based solution, MediaVault can grow with you and handle the demands of small and enterprise-level organizations. It integrates with leading cloud-based call center solutions and offers multiple options to save recordings for retrieval and review. Recordings are stored in Amazon’s AWS Simple Storage Service (S3) providing a secure (AES-256

Meet Happitu, where you create exceptional customer interactions that inspire agents, empower management, and inform executives who need to make data-driven business decisions.

Outsource Accelerator is a premier platform dedicated to facilitating business process outsourcing solutions, particularly in customer service. By connecting businesses with a vast network of over 3,000 verified outsourcing firms, Outsource Accelerator enables companies to build efficient, cost-effective customer service teams. This approach allows businesses to save up to 70% on staffing costs while enhancing service quality and operational efficiency. Key Features and Functionality: - Exten

Telnet is a leading New Zealand-based contact center solutions provider with over 25 years of experience in delivering exceptional customer engagement services. Specializing in both inbound and outbound communications, Telnet partners with businesses to create personalized customer experiences that strengthen brand loyalty and satisfaction. By integrating advanced technologies with human interactions, Telnet transforms traditional call centers into dynamic Customer Engagement Hubs. Key Features

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.

Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot.

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive A

Fermi AI is an AI-powered chat enabler for every business. Deploy an intelligent Chat widget on your website in 5 easy steps . Try us out now for Free.

The Phone System For Every Team. Sales teams, service teams, management, or teams that do a bit of everything. RocketPhone is the perfect solution. Coach and guide reps in real-time with in-call prompts and action automation.

AgentHub is a contact center technology solution that uses next-best-action guidance and automation to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job and reducing the guesswork and stress of handling customer calls. The result is specific and measurable improvements in your KPIs in just 90 days.

Global Response is a true contact center, going beyond traditional contact center services to interact with your customers via any channel they choose.

Call Master BPO blends customer support outsourcing solutions with intelligent strategic alignment to empower the businesses in saturated market. We are a source of innovation and a result-driven organization.