Improving call centre efficiency and CX is difficult —you know that—but how do you get started with structured improvement? The scripted guided help tool provides step by step contextual help to agents and allows customers to self-serve. ASELECTOR is an advanced agent scripting and workflow to help agents and customers follow interactive guides. Support your agents with guided scripting to achieve a compliant, accurate and consistent process on every call / transaction. Agents will love the f
We know that a brick-and-mortar location isn't enough to bring your healthcare digital marketing practice to the forefront of a patient's mind. Your potential clients are online, searching for information, reading reviews, and researching your staff. Medical practices call Kraus Marketing due to outdated websites and low awareness of their brands. One goal for a new website might be to highlight the relatable and trustworthy feel provided by the practice's doctors and staff. Another goal migh
AgencyAssist is a commercial insurance submission platform that helps insurance agents complete ACORD applications faster and submit more complete commercial insurance submissions. Agents can send clients a plain-English intake form or complete it together during a phone call. AgencyAssist automatically generates the appropriate ACORD forms, collects underwriting information by business type, creates an underwriting summary, and helps reduce back-and-forth with carriers. The platform also includ
TeamConnect by Cubeet is the employee directory built natively into Microsoft Teams, Microsoft Outlook, and Microsoft 365. Employees find colleagues by role, skill, department, or office in seconds; view live org charts that update in real time; and connect in one click via chat, call, or meeting - without switching apps. All employee data stays inside the customer's Microsoft 365 tenant; nothing is stored in the vendor's cloud. Licenses and payments are managed directly through Microsoft Admin
Ultracomms provides a flexible cloud based call centre solutions that integrates seamlessly with your existing infrastructure to deliver the experience your customers expect.
Leverage 175-megawatt critical load UPS capacity, over three million square feet of existing data center space and hundreds of industry-certified Flexential employees to support your long-term IT infrastructure requirements. Flexential’s wholesale data center model is designed to capably enable both your current and future technology requirements by providing access to crucial connections to hundreds of carriers in hotels and international markets via the fastest and newest subsea cables as well
Tata Communications CCaaS is a cloud-based contact center platform that empowers businesses to deliver seamless, secure, and scalable customer experiences across voice, video, chat, email, and social channels. Key Features: Omnichannel support (voice, video, chat, email, social) Global SIP trunking & PSTN replacement AI-driven automation & analytics CRM & third-party integrations (Salesforce, MS Dynamics, etc.) Advanced call routing & IVR Workforce management & quality moni
Seqora is the command center purpose-built for fractional vCISOs and independent security consultants running two to ten client programs. Run every client from one portfolio: guided risk assessments across five frameworks (HIPAA, SOC 2, NIST CSF 2.0, FTC Safeguards, CIS v8.1), a cross-mapped policy library, evidence and vendor tracking with BAA management, and board-ready reports your client opens with a link. A framework crosswalk shows how completed work on one standard projects onto the next,
Experian's Data Breach and Crisis Response Services in the UK offer comprehensive solutions to help businesses effectively manage and mitigate the impact of data breaches and crises. With over a decade of experience, Experian provides tailored support to organizations of all sizes, ensuring swift and efficient responses to protect both the business and its customers. Key Features and Functionality: - Consumer Notification Services: Experian facilitates timely communication with affected
IBU is a brandable travel insurance service and platform configured to meet your needs. The platform takes care of everything from applications and underwriting, call centres and claims, to administration and financial reporting, and operate with a range of global insurers and re-insurers
Connexease provides a wide range of solutions for customer care and call centre market mainly with conversational channels such as WhatsApp business, FB Messenger, Instagram etc. The goal is to change the definition of Customer Care a better way!
inCall Systems, acquired by a public listed company, is a Business Lead Service Provider that delivers positive and measurable results for your business through our core expertise on database, customer engagement centre & demand and lead generation.
We offer services across and beyond the mobile value chain, and our technologies cover Augmented Reality, Motion Detection, Face Detection, 3D modeling, Content Management Server, Call Centre System, e-form System, Cloud server application, etc
VIDECOM design, develop, host and deliver automation systems to the airline and travel industries including the latest state-of-the-art airline reservation systems which provide modern, flexible reservations and inventory management solutions for airlines including call centre, travel agency and internet ticket sales and bookings.
Popileads is ideal for offline API integration, whether you are feeding leads to a call centre, collecting subscribers for mailers or integrating dynamic product feeds, our product can automate the process. This ensures that your campaign is delivering hot leads, maximising your conversion rate.
OUR MORTGAGE LENDING BUSINESS STARTS HERE Unlimited Free Mortgage Leads Powered by Proprietary Mortgage CRM/POS/LOS Software & AI What makes working with The Mortgage Calculator different? We are a Non-Delegated Correspondent lender with the proprietary mortgage technology tools to empower loan officers to scale their business exponentially, instantly! Whether company leads or self-generated leads, we believe that every Loan Officer needs a full pipeline to succeed. We empower all our Loa
Our given name is Converged Technology Professionals, but our friends call us CTPros. We are a technology and professional services consulting firm specializing in unified communications and contact center. Choosing a new cloud provider is a critical step in the future success of any business; pick the wrong one, and the organization could be setting itself up for failure. Many companies try to go it alone only to find out part of the way through the process they need assistance, wasting time a
Harmonie Communication Suite (HCS) is a solutions toolset for designing and managing customer communications across all delivery channels. It provides the tools to create, enhance, preview, proof and approve your communications, allowing you to easily enhance the customer experience through every interaction: call centre, email, website, mobile, tablet and print.
Convex Interactive is a Pakistan based digital marketing and advertising agency. At Convex Interactive we believe in serving the best to our clients. Our areas of expertise includes but is not limited to search engine optimisation, search engine marketing, social media marketing, mobile & web development, call centre solutions and much more.