Products

SupportifyGPT is an AI-first help desk for small and growing teams that automatically answers customer questions from your own knowledge base, set up in minutes, priced per flexible seat, at a fraction of the cost of Zendesk, Freshdesk, or Intercom.

WorkJam is the leading employee engagement suite empowering the digital workplace for shift-based, hourly and non-desk workers.

Your job is not to develop supervisory tools ... MonitorPack Guard, Asset and SNMP MonitorPack are freeware agents that you can use without any limitation to supervise all your applications & peripherals, create alerts and automated actions, consolidate your inventories and dynamically interface with the free versions of Zoho Desk or Zendesk to process your tickets.

Roby is a smart ticketing solution designed to simplify task management, deflect repetitive requests, engage remote employees, and provide insightful information, and it's unique because it can: * automate your repetitive tasks such as employees’ QAs * automatically resolve requests and learn from them to take predictive actions * act as a stand-alone ticketing system or integrate with tools companies already use like Zendesk, Jira, or Samanage

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Lovestock & Leaf is a leading developer of advanced applications designed to enhance the Zendesk customer experience platform. With over 12 years of partnership with Zendesk, they have developed some of the most popular apps in the Zendesk marketplace, including 5-star rated Quickie, Lovely Views, and Sticky Notes. Their solutions are trusted by thousands of high-profile customers such as Netflix, Uber, Slack, Mailchimp, Xero, Deliveroo, and Cloudflare. Key Features and Functionality: - L

Zentesimal is an AI Manager built for Customer Experience and Customer Success teams at companies with segmented account bases from strategic accounts to long-tail, self-serve users. Most CX tools stop at automating support tickets. Zentesimal goes further: it runs both reactive support and proactive customer success as a unified layer of AI workers, systems covering every account tier, including the ones human teams never have time to reach. For top-tier accounts, Zentesimal acts as a copilot

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Steps AI AIDE Chatbot is an intelligent, agentic AI chatbot that helps businesses automate customer support, capture leads, and enhance engagement. It integrates with over 250 tools including Shopify, Zendesk, and HubSpot, allowing seamless automation across workflows. AIDE can be deployed in minutes without technical setup, trained instantly by scraping a website or uploading content, and fully customized to match a brand’s tone and style. It includes a powerful analytics dashboard for trackin

Emtropy helps you improve your customer service quality and drive higher customer retention and loyalty. Our proprietary AI-powered QA automation replaces spreadsheets and manual reviews with unbiased analyses of 100% of conversations at scale. Powerful AI engine Easy to use dashboards Scalable We provide personalized agent insights to help you take action and focus your agent coaching. Easy to use dashboards, trends, and email alerts let you quickly take action. Start helping of all your

Alterna CX is a customer experience analytics platform that collects and unifies customer feedback from more than 100 data sources, including surveys, reviews, social media, chats, and support tickets. The platform applies observational customer experience (oCX) scoring, sentiment, emotion, intent detection, location-based analysis, and root-cause analysis with driver simulation to organize and quantify unstructured feedback. Built-in dashboards and automated “close-the-loop” workflows integrate

In Short: Brainwave is a customer service automation tool capable of resolving over 70% of your customers' inquiries. Our solution automates text-based responses and actions. ❌  Problem Support demands can become overwhelming, especially for B2C/B2B SaaS, e-Commerce, Marketplace, and FinTech companies. You likely have an ever-growing number of support tickets, with your current bot, such as Intercom or Zendesk, only addressing 30% of issues after extensive training. This situation is time-cons

Quickie Plus is an advanced Zendesk application designed to enhance agent productivity by providing efficient view management, advanced ticket search capabilities, and real-time ticket monitoring. It offers unlimited shared and personal views, surpassing Zendesk's standard view limitations, and includes features like hierarchical folder organization, customizable view placements, and a powerful search system called Seek. Quickie Plus also enables fast bookmarking, easy access to essential inform

seRevel is the AI-native POC and POV management platform for Sales Engineers. Most SE teams run proofs of concept in spreadsheets and free-text CRM fields, so data is entered late, filtered through memory, and lost when the SE leaves. seRevel replaces that with one workspace: a white-labeled prospect portal per POC, success criteria and timelines the customer can see, AI coaching drawn from the team's own POC history, and Use Case Intelligence that shows which demonstrated use cases predict wins

Brilo AI is an AI phone and voice agent platform that automates inbound and outbound business calls 24/7. Trusted by 1,000+ businesses across insurance, healthcare, financial services, mortgage, real estate, ecommerce, hospitality, retail, solar, and staffing. Flagship agent Casey deploys in ~10 minutes via a no-code dashboard, no engineering required, and handles concurrent calls at scale with human-like voice and natural interruption handling. Calls are transcribed in real time, with seamless

ZenDevX is a NoCode Web-App development platform that helps software developers to develop Enterprise grade web applications like ERP, CRM or any kind of SaaS products and Complex REST API without writing a single line of code, while finally generating Source Code in multiple Programming languages like PHP, Laravel, ReactJS, NodeJS, Angular, Dot Net Core or DJango, for further Customization or deployment to Client’s server without any platform binding.

Re:Desk is a customer service software for small business. It helps to organize support system from scratch, reduce customer support service workload and increase and control customer satisfaction.

Lovely Views replaces Zendesk's standard Views and Search with many powerful features and advanced search capabilities.

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

UpBrains AI creates and deploys purpose-built automation agents that run end-to-end document workflows—from the moment content lands in a shared inbox or message queue to its final hand-off into core business systems. Native connectors plug directly into customer-operations tools such as Outlook, Gmail, Front, Zendesk, and Salesforce Service Cloud, letting agents capture every incoming email, chat, or attachment. Downstream, the platform syncs bi-directionally with ERP, CRM, and finance applicat