Products

Specializing in datacenter technologies such as virtualization with VMware and Citrix, application delivery with products such as Citrix XenApp and XenDesktop, collaboration with SharePoint, desktop virtualization, network monitoring using products such as SolarWinds, and Paessler, and SAN storage devices for NFS, CIFS, and iSCSI targets

We're a team of Zendesk experts with a passion for building user-first customer experiences that scale. We can help launch your Zendesk within 7 days and for FREE. Check out our Starter+ package for more info.

WeKall is a cloud-based telephony and contact center solution enhanced with artificial intelligence (AI, designed to optimize business communications for sales, customer service, administration, and collections teams. By integrating voice and messaging services with AI capabilities, WeKall enables companies to enhance customer interactions, improve operational efficiency, and make data-driven decisions. Its user-friendly platform allows for rapid deployment without the need for extensive IT supp

Re:Desk is a customer service software for small business. It helps to organize support system from scratch, reduce customer support service workload and increase and control customer satisfaction.

Premium Plus is a certified Zendesk implementation partner trusted by over 1,000 organisations to optimise their customer support operations. The company guides clients through every stage of their Zendesk journey, from licence procurement and implementation to ongoing optimisation and integration of advanced tools like AI Agents and Agent Copilot. With a focus on long-term partnership and continuous improvement, Premium Plus delivers tailored solutions that help businesses achieve faster suppor

Multi-platform AI & Live Chat Customer Support for Website Chatbot Widgets, Ticketing Widgets, Facebook Messenger, Instagram, X (Twitter), Google Business Messages, WhatsApp, Zendesk, Slack, WeChat, Telegram, LINE, Viber, OpenCart, Zalo, Zendesk, E-mails, SMS Texts, Notifications, and more. - Integrates with your OpenAI API Key - Choose OpenAI Model - Custom Prompt - White Label & Design Customization - Multi-platform Customer Support - No coding required - Simple and Easy to use Suppo

VICIhost is a comprehensive, enterprise-class, open-source contact center solution designed to manage inbound, outbound, and blended communications. It integrates predictive dialing capabilities and supports multiple channels, including phone calls, emails, and website chats, all accessible through a unified agent interface. This flexibility allows agents to operate from virtually any internet-connected location, enhancing operational efficiency and scalability. Key Features and Functionality:

Automagical Apps offers a suite of productivity tools designed to enhance and automate workflows within Google Workspace. With over 160 million installs globally, these applications are trusted by thousands of organizations to streamline tasks such as email management, document translation, and form creation. By integrating seamlessly with Google Workspace, Automagical Apps empowers users to boost efficiency and focus on higher-value activities. Key Features and Functionality: - Automagical Nu

BlueTickets is a support ticketing system designed for small businesses and startups. It helps organize support requests from various sources like emails, web forms, mobile apps, or notes from agents into a single dashboard. Aimed at supporting growing teams and products with potential to scale, it handles ticket creation automatically, assigns ownership clearly, and uses attention scores to highlight issues that need prompt action. Initial etup takes 10 minutes, and it's built with developers i

TissueApp is an integration solution to integrate Zendesk with Github issues.

Saasten Technologies is a cloud computing consulting firm specializing in Customer Relationship Management solutions, G Suite, and Platform as a Service offerings. Established in 2009, the company partners with leading cloud providers such as Salesforce, Zendesk, and Google to deliver tailored solutions that enhance business operations. Key Features and Functionality: - Salesforce Integration: Offers CRM software focused on sales, customer service, marketing automation, analytics, and applica

ZenDev is like a well-oiled machine – always running smoothly and reliably, thanks to our experienced technical engineers and thorough recruitment processes. We've been in the game since 2016 and have already expanded from Gothenburg, Sweden all the way over to Bosnia Hercegovina - no small feat! Talk about ambition, we’re one of the fast-growing outsourcing companies in BH and beyond. Quality? Check. Competence? Double check! Get ready for an IT transformation with ZenDev at your side.

Klick-Zen provides a button within Zendesk support emails that enables customers to respond to tickets easily.

55PBX is the ultimate all in one CCaaS for Contact Centers, Customer Service and Sales team. PBX functions, whatsapp, chat and carrier with plug n play integrations with Zendesk, Pipedrive, Salesforce and more.

Zenplates offers a large collection of premium themes and plugins for Zendesk Guide. All themes are built on top of our powerful theming framework, which allows elements to be copy-and-pasted between themes and from our ever-growing Pattern Library.

AI infrastructure for CX teams. Connect all your sources of data, such as Salesforce Service Cloud, Zendesk, Notion pages and GitHub repositories, and use as context to automatically answer your users' questions, deflect tickets and draft case replies.

Atile.Digital is a leading Brazilian consultancy specializing in Customer Relationship Management and digital transformation. With over 17 years of experience and more than 750 projects implemented across six countries, Atile.Digital focuses on enhancing business productivity, operational efficiency, and management capabilities through robust CRM strategies and intelligent technology utilization. Key Features and Functionality: - CRM and BPM Implementation: Expertise in deploying CRM and Busi

TrueVault Atlas automates the daily grind of GDPR compliance. TrueVault Atlas finds personal data stored in internal databases and external SaaS products like Salesforce and G Suite. TrueVault Atlas recognizes personal data in Slack conversations, Zendesk notes, and files in Google Drive.

Myndbend™ Process Manager provides a convenient way for agents to build custom, auditable processes in Zendesk. Build and automate workflows such as: - HR Onboarding - HR Offboarding - IT Change Management - Access Rights requests - Financial approvals - Internal escalations …Or any other flow that requires approvals or child tickets.

SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more.