Experian's Mosaic Shopper Segments is a specialized consumer segmentation tool designed to help retailers and brands gain a comprehensive understanding of their customers' shopping behaviors and preferences. By integrating retail-specific consumer insights from leading UK market research organizations with extensive geo-demographic data and bespoke research on cross-channel behaviors and technology adoption, this tool offers a holistic view of today's hyperconnected consumer.
Key Features and Functionality:
- Retail Segmentation: Classifies the UK market using retail-specific attributes, enabling businesses to identify and target distinct consumer groups effectively.
- Channel Consistency: Ensures a uniform and relevant consumer experience across all marketing channels, enhancing customer engagement and loyalty.
- Geo-Demographic and Market Research Insights: Combines data from market research with geo-demographic expertise to provide a nuanced understanding of consumer behaviors and preferences.
Primary Value and Solutions Provided:
Mosaic Shopper Segments empowers retailers and brands to maintain relevance and value by delivering personalized and pertinent consumer experiences. This personalization leads to increased customer loyalty, higher sales value, and improved marketing effectiveness. By offering a rounded view of the consumer retail experience, businesses can tailor their strategies to meet the evolving needs of their customers, ensuring sustained growth and competitiveness in the market.
Benchmark Intelligence is a customer feedback platform designed to help brick-and-mortar businesses enhance customer satisfaction and manage their online reputation. By leveraging automated SMS and email surveys, it enables real-time collection and engagement with customer feedback, facilitating prompt issue resolution and encouraging positive reviews.
Key Features and Functionality:
- Instant Customer Feedback: Utilizes text-based surveys to gather immediate insights from customers during their store visits.
- Engage Unhappy Customers: Provides tools to quickly address and resolve customer issues, thereby improving overall customer experience and loyalty.
- Increased Positive Reviews: Encourages satisfied customers to share their experiences on platforms like Google Reviews, enhancing the business's online presence.
- SMS Surveys (Navigator): Sends instant surveys to customers via a designated number, allowing businesses to track responses and respond promptly.
- SMS Instant Chat (EngageChat): Facilitates real-time two-way communication with customers through text messaging and email, ensuring immediate feedback management.
Primary Value and Solutions Provided:
Benchmark Intelligence empowers businesses to proactively manage customer feedback, swiftly address concerns, and foster positive online reviews. This proactive approach not only enhances customer satisfaction but also strengthens the business's reputation, leading to increased customer loyalty and growth.
ACOS Digital GmbH is a Vienna-based IT company specializing in digital marketing and consulting services. Founded in 2019, the company leverages extensive experience from diverse domains, including start-ups, corporate environments, consulting, and agencies, to develop successful strategies and execute campaigns for customer acquisition and loyalty. As a certified partner of Google, HubSpot, and Facebook, ACOS Digital GmbH ensures the effective utilization of various technologies to drive client success.
Key Features and Functionality:
- Digital Marketing Services: Comprehensive solutions encompassing SEO, PPC, email marketing, and social media optimization to enhance online visibility and engagement.
- Marketing Consulting: Expert guidance in developing and implementing strategies tailored to client needs, focusing on customer acquisition and retention.
- Technology Integration: Utilization of platforms like HubSpot to streamline marketing and sales processes, ensuring sustainable business growth.
Primary Value and Solutions:
ACOS Digital GmbH addresses the complexities of digital transformation by offering tailored marketing strategies and technology solutions. Their services enable businesses to fully harness the potential of marketing and sales, leading to increased customer acquisition, improved customer loyalty, and overall business success. By partnering with ACOS Digital GmbH, clients benefit from a holistic approach that combines strategic planning with practical execution, ensuring measurable results in the competitive online arena.
Experenta, established in 2017, specializes in delivering innovative cloud-based digital solutions aimed at enhancing customer loyalty and satisfaction. By standardizing and automating business processes, Experenta helps organizations reduce time and investment costs while boosting sales. Their approach leverages existing capabilities to ensure swift implementation with minimal investment, tailoring solutions to meet specific business needs and priorities.
Key Features and Functionality:
- Innovative Technology: Utilizes cutting-edge and recognized technologies to provide advanced digital solutions.
- Customization: Offers tailored solutions that align with individual business requirements and priorities.
- Efficient Implementation: Focuses on leveraging existing capabilities to achieve short implementation times and low investment costs.
Primary Value and Solutions Provided:
Experenta's primary value lies in its ability to enhance customer engagement and operational efficiency. By automating and standardizing business processes, companies can:
- Increase Sales: Capture new customers through diversified channels.
- Enhance Customer Loyalty: Deliver personalized service experiences that foster customer satisfaction.
- Improve Operational Efficiency: Streamline operations by digitizing and automating processes, leading to time and cost savings.
- Adapt Innovative Solutions: Implement cutting-edge solutions that reduce investment time and costs.
Experenta's team of certified professionals is dedicated to delivering solutions that add value to businesses, fostering trust and promoting continuous innovation.
Goodness is a digital commerce agency specializing in creating user-centric online experiences for leading brands. With over 20 years of expertise, Goodness focuses on delivering value, convenience, and consistency to consumers by prioritizing their needs. Their approach emphasizes building trust and emotional connections, utilizing technology for personalized interactions, and leveraging first-party data to optimize outcomes.
Key Features and Functionality:
- User-First Digital Commerce Solutions: Goodness designs and implements digital strategies that prioritize user experience, ensuring seamless and engaging interactions.
- Personalized Customer Engagement: By harnessing technology, Goodness creates tailored experiences across various touchpoints, enhancing customer satisfaction and loyalty.
- Data-Driven Optimization: Utilizing first-party data, Goodness continuously refines strategies to improve conversion rates, retention, and acquisition costs.
- Comprehensive Service Offerings: From headless e-commerce solutions to marketing integrations and easy-to-use content management systems, Goodness provides a full suite of services to meet diverse client needs.
Primary Value and Solutions Provided:
Goodness empowers brands to enhance their digital presence by creating meaningful connections with consumers. By focusing on user-first strategies, personalized experiences, and data-driven decisions, Goodness helps businesses achieve higher engagement, increased customer loyalty, and improved overall performance in the competitive digital marketplace.
MNM Teknoloji is a full-service e-commerce agency based in Istanbul, Turkey, with over 20 years of experience in the industry. Specializing in developing, hosting, and maintaining online retail platforms, MNM Teknoloji partners with leading e-commerce solutions such as Adobe Commerce, Magento Open Source, and Intershop to deliver tailored services that enhance brand and product loyalty.
Key Features and Functionality:
- E-commerce Development: Expertise in building and customizing online stores using platforms like Adobe Commerce and Magento Open Source.
- Integration Services: Seamless integration with accounting, inventory, ERP, and other systems for real-time data management.
- Mobile Shopping Solutions: Development of responsive and adaptive mobile e-commerce sites to enhance user experience and increase revenue.
- Omnichannel Shopping: Facilitation of seamless shopping experiences across multiple channels with flexible order management and logistics integration.
- Hosting and SLA Services: Provision of hosting services with proactive maintenance and cloud hosting options tailored to client needs.
Primary Value and Solutions:
MNM Teknoloji focuses on increasing sales conversion rates and promoting brand and product loyalty by delivering comprehensive e-commerce solutions. By leveraging advanced platforms and integrating various systems, they help businesses streamline operations, enhance user experience, and achieve sustainable growth in the competitive online marketplace.
Nerdbird Media is a strategically led, full-service advertising agency specializing in marketing strategy, social media marketing, digital marketing, and web design. Operating at the intersection of creativity and logic, Nerdbird employs a right brain/left brain approach to uncover the values, culture, and emotions that drive businesses. This methodology enables the creation of brand identities that resonate with clients, fostering positive user experiences that translate into customer satisfaction and loyalty. , [nerdbird.us]
Key Features and Functionality:
- Growth Marketing: Nerdbird focuses on data-driven strategies to target the right audience, ensuring that advertising efforts effectively reach and engage potential clients.
- Web Design & Development: Recognizing that a website often serves as a client's first touchpoint, Nerdbird builds responsive designs that reflect the brand's identity and provide a seamless user experience.
- Traditional Media: Despite the digital age, Nerdbird acknowledges the value of traditional media channels and integrates them into comprehensive marketing strategies to maximize reach and impact.
Primary Value and Solutions Provided:
Nerdbird Media delivers growth by creating brand identities that resonate with clients, fostering positive user experiences that translate into customer satisfaction and loyalty. By integrating strategic planning, creative thinking, and smart design, Nerdbird helps businesses effectively communicate their value, engage their target audience, and achieve sustained growth.
The Wallet Crew is a digital wallet management platform that helps retail and marketing teams create, issue, and manage Apple Wallet and Google Wallet passes. Brands can use wallet passes for loyalty programs, gift cards, event tickets, stamp cards, coupons, and other customer engagement use cases.
The platform simplifies wallet pass management by connecting digital wallet experiences with existing CRM, loyalty, and marketing systems. Customers can add passes directly from a brand’s website, mobile app, or in-store experience, while enrollment and customer data can be sent back to connected business systems. More than 20 integrations support common retail and ticketing platforms, with new connectors available as needed.
The Wallet Crew also includes tools for managing wallet-based customer engagement. Push notifications are included at no additional cost, allowing brands to send updates and relevant messages directly through Apple Wallet and Google Wallet. A companion scanner app for iOS and Android supports in-store stamp cards and on-the-spot pass validation for retail locations, venues, and events.
Built for multi-location and international operations, The Wallet Crew helps brands deploy and manage digital wallet programs across hundreds of stores and multiple countries, without adding complexity to their existing technology stack.
MAXGO — AI-Powered Restaurant Ordering & Customer Engagement
MAXGO is an AI-powered restaurant commerce platform that helps restaurants attract customers, accept direct orders, and increase repeat business through WhatsApp and digital channels.
Restaurants can use MAXGO to offer WhatsApp ordering, AI voice ordering, digital storefronts, QR ordering, POS integration, loyalty programs, customer segmentation, campaigns, and analytics from a single platform.
Customers can discover a restaurant, browse its menu, place an order, interact with the restaurant, and receive personalized offers without downloading a dedicated restaurant app.
MAXGO works alongside existing restaurant POS systems, adding a powerful customer-facing digital layer for direct ordering and engagement.
Key Features
WhatsApp ordering
AI voice ordering
Digital restaurant storefront
QR menu and ordering
POS integration
Customer management
Loyalty programs
Offers and campaigns
Customer segmentation
Marketing automation
Order and customer analytics
Multi-location restaurant support
Multilingual experiences
MAXGO is built for restaurants, cafés, QSRs, bakeries, cloud kitchens, food chains, and hospitality businesses that want to build stronger direct relationships with their customers.
MAXGO helps restaurants move from marketplace dependency to direct digital customer relationships.
StampyWallet is a digital loyalty card for independent local businesses: cafés, bakeries, restaurants and neighbourhood shops. Customers scan a QR code at the counter and their loyalty card is added straight to Apple Wallet or Google Wallet. The shop owner stamps it from their own phone. There is no app to install on either side, and no till integration or extra hardware is required to start: a phone and a printed sign are enough.
Shops can run stamps, points or tiered rewards, customise the card with their own logo, colours and stamp icon, and send push notifications that appear on the customer's lock screen, including a birthday message on the day it happens. A dashboard shows sign-ups, visits, rewards claimed and how many customers come back.
Data is hosted in France (OVH, Strasbourg), GDPR-compliant, and exportable to CSV at any time. By default nothing beyond a first name is asked of the end customer. The website, the merchant dashboard and the customer card are fully available in French and English.
Pricing: Essential at €20 excl. VAT per month for a single location; Growth at €40 excl. VAT per month adding customer segments, automated messages and unlimited team members; Network from €90 excl. VAT per month for brands running several locations. Annual billing costs ten months. A 30-day trial includes every Growth feature, with no card details and no commitment.
Cornerly is commission-free online ordering and loyalty software for
independent restaurants, takeaways, cafés and local food shops in Ireland.
Each shop gets its own branded ordering website — its own name, colours and
menu — instead of a listing on a marketplace. Shops pay one flat monthly fee
with 0% commission on every order, no matter how many orders they take.
Delivery marketplaces typically charge 14–30% per order.
Orders are placed for collection. Customers pay online through the shop's own
Stripe account, so the shop keeps 100% of the payment, or they pay at the
counter. Orders arrive on a live order board and can print straight to a
kitchen ticket printer. The ordering site installs to a customer's phone like
an app, with no App Store download needed.
Included across plans: menu and category management, option sets, order
management, a VAT-compliant day-end report, combos and meal deals, scheduled
promotions, a storefront page builder, loyalty points and stamp cards with
€ off or free-item rewards, and a reporting suite. Order updates reach
customers by email, with WhatsApp and SMS available as usage-priced add-ons.
Cornerly is built for independents and small groups of two or three branches
rather than large franchise chains.
Exchange Solutions offers customer engagement and loyalty products designed to maximize customer lifetime value, customer satisfaction, and profitability.