eGain Virtual Assistant for Agents™ continuously monitors conversations to serve up best-practice guidance and knowledge to agents when relevant.
ServiceSim is an AI-enabled training partner that simulates the customer side of interaction so your agents can practice even the most complex customer interactions in a real-life situation with all of the variables of a typical human conversation.
EmberQA is an AI-powered quality assurance platform built for call centers and answering services that want to elevate customer experience while reducing manual QA work. Traditional QA methods review less than 1% of calls, leaving coaching opportunities, compliance risks, and performance insights hidden. EmberQA solves this by automatically pulling in call recordings from your existing phone system and using AI to review 100% of calls in minutes, against your own QA rubric. With EmberQA, every
Text Marketer is a UK-based SMS marketing service that enables businesses to send bulk text messages efficiently and cost-effectively. Established in 1999, the platform offers a user-friendly, web-based interface without the need for software downloads, setup fees, or contracts. With competitive pricing starting as low as 2.5p per message, Text Marketer provides a suite of features designed to enhance customer engagement and communication strategies. Key Features and Functionality: - Bulk SMS
Cranium Information Technology is a global IT services organization dedicated to delivering innovative and customer-centric solutions across various industries. With a presence in the USA, UAE, South Korea, Japan, and India, CraniumIT specializes in project implementation, cybersecurity, IT infrastructure, consulting, outsourcing, and customized software development. Their mission is to drive client success through reliable and tailored IT solutions, empowering businesses to modernize and thrive
Optimize team performance with one hub for training, reporting, compliance, learning and content management, contractor compliance, forms, and asset inspection tracking: Behind all the training, compliance, and Operator Qualifications sit a lot of records that, when reported on, can change a program and how it is managed. There is nothing worse than having an incident or accident, and then finding out that the reporting was warning you all along. Use Executive Dashboards to report smarter an
CloudGo is an Australian consulting firm specializing in Enterprise Service Management . As a ServiceNow Elite Partner and Licensing Reseller, CloudGo focuses on solving business challenges through the implementation of digital workflows. The company boasts a highly certified team, including two ServiceNow Certified Master Architects—one of approximately 130 globally. With experience spanning employee, customer, and application workflows, CloudGo serves a diverse clientele across multiple indust
4MATT is a Brazilian technology consulting firm specializing in IT Asset Management solutions, including Software Asset Management , Hardware Asset Management , and Configuration Management Database services. As a Premier ServiceNow Partner, 4MATT delivers end-to-end implementations across Latin America, integrating ITAM with IT Service Management to enhance operational efficiency and compliance. Key Features and Functionality: - Comprehensive ITAM Solutions: Offers strategic design, implemen
ConnectedWare is a modular marketing automation platform designed to streamline and enhance marketing operations across various channels. It supports marketing teams from data management and planning to the execution and consistent monitoring of all multichannel activities. The platform offers modules for Marketing Asset Management, Marketing Planning and Controlling, and automated multi-channel marketing for print, web, and social media activities. Each customer can determine the desired level
State Of The Art GLPI is a comprehensive, open-source IT Asset Management and Service Desk solution designed to streamline the management of an organization's IT infrastructure. It enables businesses to efficiently track hardware and software assets, manage helpdesk operations, and oversee project lifecycles, all within a unified platform. By integrating various IT management functions, GLPI enhances operational efficiency and supports informed decision-making. Key Features and Functionality:
AT&T's LTE-M Unlimited IoT Prepaid Data Plan offers businesses a cost-effective and efficient solution for connecting Internet of Things (IoT devices. Leveraging AT&T's extensive LTE-M network, this plan provides unlimited data for IoT devices, facilitating seamless communication and data transfer. Designed to support a wide range of applications, from asset tracking to smart meters, the plan ensures reliable connectivity with extended coverage, even in challenging environments. Its prep
Oyster IMS offers a comprehensive Data Protection Officer as a Managed Service, designed to support organizations in meeting their data protection and privacy obligations. This service provides access to fully qualified privacy professionals who deliver expert guidance and assistance tailored to each client's needs. By leveraging this managed service, organizations can ensure compliance with data protection regulations without the need to maintain an in-house DPO. Key Features: - Access to Qua
Game Tester is a comprehensive, self-service platform that enables game developers to conduct remote testing and gather valuable feedback from a global community of over 400,000 authenticated gamers across 180 countries. Designed to support all stages of game development—from concept to launch—Game Tester facilitates informed, data-driven decisions by providing fast, secure, and easy-to-understand reports. The platform supports testing on multiple platforms, including PC, console, Android, iOS,
Were a certified Webflow expert partner, though were not in for the awards, we got them (CSS Design, Awwwards, Daveys). We are not your typical agency. We give a sh*t, move fast, and build stuff that is creative and fun. We treat our clients the way we want to be treated. Were your partners, not just a service provider. Here are the industries weve slam dunked: . Universities (Northwestern University, UChicago) . Nonprofits (Peer Health Exchange, Microsofts Community Skills Initiative, E
EquipmentShare is a comprehensive construction solutions provider that integrates advanced jobsite technology with equipment rental, retail, and service offerings to address the industry's most pressing challenges. Founded in 2015 and headquartered in Columbia, Missouri, the company has rapidly expanded to over 300 locations across the United States, employing more than 7,000 team members. At the heart of EquipmentShare's offerings is its proprietary T3™ technology platform, an OEM-agnostic syst
Google Cloud's Blockchain Node Engine is a fully managed node-hosting service designed to streamline the deployment and management of blockchain nodes. It enables Web3 developers to relay transactions, deploy smart contracts, and interact with blockchain data with the reliability, performance, and security inherent in Google Cloud's infrastructure. By eliminating the complexities associated with self-managed nodes, the Blockchain Node Engine allows developers to focus on building and scaling the
inoday is a trusted Microsoft Dynamics NAV service provider, specializing in delivering comprehensive solutions to small and mid-sized businesses across various industries, including manufacturing, retail, hospitality, and textiles. With over 15 years of experience, inoday offers end-to-end services encompassing consulting, implementation, integration, customization, and support for Microsoft Dynamics NAV. Their expertise ensures that businesses can streamline operations, reduce inefficiencies,
Progreso HR Software is a comprehensive, modular human resources management solution designed to adapt to the unique needs of organizations. It offers a suite of tools that cover the entire employee lifecycle, from recruitment to performance management, learning and development, and strategic HR planning. By integrating these functionalities, Progreso enables companies to implement a strategic HR policy that enhances overall business performance. Key Features and Functionality: - Digital Empl
New Century Health, a subsidiary of Evolent Health, specializes in managing specialty care, particularly in oncology and cardiology. Established in 2002, the company partners with payers and providers to enhance the quality and cost-effectiveness of care for complex and high-cost specialties. By integrating evidence-based clinical pathways, real-time decision support, and collaborative provider engagement, New Century Health aims to transform specialty care delivery, ensuring patients receive ap
We offering you awarded AI and machine learning platform for penetration testing including human expertise for business logic. We perform pentests for APIs, Web and Mobile apps, Cloud, WAF, 3rd party protection management and Web/cloud/Mobile/Network security scanning. This platform will identify all network assets you have, will show you attack surface and score all your vulnerabilities as well as non-compliance (PCI DSS, HIPAA, GDPR etc). Combined with attack surface management, brand protecti