CliniForm is built by a UK-based team of developers, designers and product people. We did not start with a generic form builder and try to sell it to clinics. We started by sitting down with practitioners — personal trainers, massage therapists, beauticians, mental health therapists, sports therapists, nutritionists, reflexologists and salon owners — and listening to how they really run their businesses.
What we heard, again and again, was the same story: consultation forms were either printed PDFs, awkward Google Docs, or expensive clinic software that did far more than they needed. Clients forgot to fill them in. Sensitive health information lived in email inboxes. Practitioners walked into appointments unprepared. Nobody was happy.
So we built something better — a platform designed specifically for independent wellbeing professionals in the UK, with the right templates, the right compliance considerations, and a client experience that works on a phone in two minutes flat.
Conversify is an AI-powered receptionist platform that automates customer communication for private practices and service businesses. It centralizes messaging across WhatsApp, Instagram, email, and web chat into one inbox, enabling 24/7 automated responses. Key features include appointment booking, lead qualification, patient intake forms, and insurance collection. Its memory-based AI builds detailed customer profiles, learns from message history, and adapts its tone to match the practice's style. Healthcare tools include HIPAA-compliant data handling, medical coding, and insurance workflows. Additional features include Google Calendar sync, contact management, analytics, and team collaboration. Plans offer unlimited user seats, with optional add-ons like video consultations, voice transcription, email integration, custom branding, and multi-location management.
Voco is an AI phone receptionist built for small businesses in the United Kingdom. It answers inbound calls around the clock, including nights, weekends and bank holidays, so that enquiries are captured when a business owner cannot pick up.
Calls are answered in the business name using a custom greeting. The system holds a natural spoken conversation rather than presenting a phone menu, captures the caller name, number, location, job type and urgency, and sends a written summary by SMS and email as soon as the call ends. Where the caller wants an appointment, Voco checks live availability and books directly into Google Calendar, Outlook Calendar, Apple Calendar or Cal.com.
Call handling is configured per business. Account holders set their own rules for how different call types are treated, and industry triage applies different question sets to trades, healthcare and property enquiries. Keyword detection flags urgent calls such as leaks, lockouts and emergency repairs so they are escalated ahead of routine enquiries. Returning callers are recognised and previous conversations are recalled.
Every call is logged with a transcript and recording in an analytics dashboard. Integrations cover HubSpot for CRM call logging, Jobber for converting calls into job requests, Fixflo for repairs and maintenance, and WhatsApp for notifications. Each account includes a UK local or 03 telephone number.
Voco is used by tradespeople including plumbers, electricians, HVAC engineers and locksmiths, by dental, physiotherapy, private and cosmetic clinics, and by estate agents, letting agents and property managers.
Call data is processed under a standard ICO approved data processing agreement and the company is registered with the Information Commissioner's Office. Voco handles inbound calls only and does not place outbound marketing calls.
Pricing is subscription based, with a call allowance on each plan and a per call rate beyond it. A spend cap set by the account holder limits overage charges without cutting calls off. A pay as you go option with no monthly fee is available for lower or less predictable call volumes.
Score AI helps CX leaders automatically audit 100% of customer interactions to automate the QA and Training process. Extract key insights with custom scorecards to enable personalized coaching for agents and make data-driven business decisions.
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Channels360® is a health and social care platform that connects healthcare providers, health plans, social care workers, and community organizations with individuals for better health outcomes and long-term support. Optimize the care you provide and improve health equity in your communities.
RTC League specializes in providing advanced multilingual AI customer agents that enhance real-time customer care and sales acquisition. Their services include automated inbound and outbound calls, smart query routing, and dynamic sales outreach, all powered by low-latency WebRTC technology. With a focus on personalized interactions and seamless integration, RTC League aims to boost customer engagement and satisfaction across diverse language barriers. Their intended clients include businesses looking for scalable and effective solutions to improve customer interactions and conversion rates.
We're thrilled to launch Serverless model serving, offering elastic scaling, automatic load balancing, and a pay-as-you-go billing for model inference. With one-click deployment, users can seamlessly deploy models using public or private images, ensuring high availability and efficient performance at any scale. Billing is based on actual pod usage time rather than fixed rates, so users pay only for the resources they consume—making it a highly cost-effective option for scalable AI deployments.
Experian's FRAML Score is an innovative solution designed to enhance the detection and prevention of financial crime by integrating fraud detection and Anti-Money Laundering (AML) processes. By leveraging analytical insights from key data sources, the FRAML Score aids both AML and fraud teams in identifying suspicious activities and managing risks throughout the customer journey.
Key Features and Functionality:
- Data-Driven Analysis: Utilizes variations of AML Flags, including Adverse Markers and Cashflow Profiles, to assess potential risks associated with businesses.
- Customizable Risk Assessment: Allows organizations to set customizable cut-off scores based on their specific risk appetite, facilitating tailored risk management strategies.
- Integration with Existing Processes: Can be seamlessly incorporated into existing workflows, enhancing Know Your Business (KYB) processes and compliance measures.
- Bespoke Analytics Engagement: Offers the option for a tailored model built upon an organization's own data, providing personalized insights and risk assessments.
Primary Value and User Solutions:
The FRAML Score empowers organizations to quickly and accurately identify risks, reduce false positives, and automate manual processes, thereby enhancing customer experience while ensuring regulatory compliance. By combining fraud and AML best practices, it provides a comprehensive understanding of commercial customers and the individuals behind businesses, enabling proactive risk management and the early detection of suspicious behavior.
Aeroplan's products are customized for Air Operators and Maintenance Facilities. This approach optimizes information processing, cost savings and sustainable performance improvements.
The Comply365 Productivity Suite provides immediate access to critical documents and company content, as well as the data that helps you analyze what's happening throughout your organization.
Pasito is an AI-driven platform designed to assist employers in optimizing their benefits offerings by providing personalized recommendations tailored to each employee's unique needs. By analyzing individual profiles, Pasito ensures that employees receive benefits that align with their personal and financial goals, leading to increased satisfaction and engagement.
Key Features and Functionality:
- Personalized Benefit Recommendations: Utilizes advanced algorithms to assess employee data and suggest benefits that best fit their circumstances.
- Data-Driven Insights: Offers employers actionable insights into workforce trends and preferences, enabling informed decision-making.
- Seamless Integration: Easily integrates with existing HR systems, ensuring a smooth implementation process.
- Compliance Support: Helps maintain compliance with relevant regulations by keeping benefit offerings up-to-date and appropriate.
Primary Value and Solutions Provided:
Pasito addresses the challenge employers face in offering benefits that genuinely meet the diverse needs of their workforce. By delivering personalized recommendations, it enhances employee satisfaction and retention. Additionally, the platform's data-driven approach empowers employers to make strategic decisions, optimizing benefit programs and ensuring compliance with evolving regulations.