Products

MME believes Text Messaging is the quickest and most effective way to quickly communicate with your targeted audience.

Fluentic offers translation services for all kinds of businesses.

Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where.

An ISDN Primary Rate Interface (PRI) is a legacy technology circuit from a business site to connect directly to a Verizon voice switch providing voice, data and video services in increments of 1.54 Mbps.

VoIP Inbound Local Origination (VILO) service delivers a consistent caller experience across the customer's U.S. locations and provides centralized call management within Toll Free Network Manager for all of their call center telephone numbers (i.e., Toll Free and Local). All traffic can be centrally managed and has access to all advanced routing features including IVR functionality.

OneView makes it very easy to gain operational as well as technical insight from your Cisco Call Manager and Contact Center systems: from broad overviews to very granular performance metrics. OneView provides outstanding resources and tools to help your IT team gain rapid insight and CDR capabilities; but we take it further. OneView drives insight for operational efficiencies, increased sales, and better customer service.

Call centers tend to report data differently, making comparative analysis difficult. RoundTrip solves this issue by providing seamless integration and consolidating data uniformly into a single report. The sales data is imported into CallView360, allowing easy access to the information.

Onboard customers with one smart form and instantly activate their Demat, Trading, Bank, Loan or Insurance Accounts.

By leveraging technology and partnering with Marketplaces, Aggregators, Distributors and Financial Institutions to create tailored lending products for Small Businesses

Works with technology companies to improve their customer success and support organizations through targeted consulting, training and coaching.

Deliver Excellent Experiences at All Times

From Legacy to Leading-Edge The future of Customer Communication is simplified, secured, and scalable – it's Elixir Cloud. Elixir Technologies is a leading provider of customer communication management (CCM) solutions. For almost 40 years, enterprises have trusted Elixir with their complex customer communication needs. Throughout those years of partnership, we've learned what our users need. Now, we've taken that knowledge and translated it into Elixir Cloud. This flexible, innovative SaaS produ

A Customer Value Optimization (CVO) platform that serves as an unique source of truth about your Customer Value. Reveal will help you create personalized customer experiences within your store that can ultimately empower you to retain your customers more and make smarter decisions regarding your acquisitions. Reveal is integrated with Shopify and plans to become one of the best Shopify apps on its niche. REVEAL’s RFM tool will provide you with powerful insights into your Customer Buying B

Achieving predictability in customer renewals and expansions.

OMQ Contact offers your customers the fastest support and at the same time avoids the creation of tickets. Your contact form will be enhanced with OMQ's intelligent customer service software.

Reduce the number of support tickets and enhance customer experience by crafting gorgeous technical docs, knowledge bases, user guides, FAQs, and so much more.

2 Steps produces automated customer journeys across any platform, in minutes. 2 Steps is a groundbreaking capability that enables organisations to automate customer interaction with applications. 2 Steps delivers valuable insight into how product changes affect customer experience for development teams, product managers and IT operations.

Acute makes it easy for you to collect feedback directly in your website, analyze it to gain valuable insights, and prioritize what your highest-value customers want most.

Airy Messenger is free because we want you to deliver the best customer experience possible.

Reduce password-related helpdesk calls by 80%