---
title: know'N'act Reviews
meta_title: 'know''N''act Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how know'N'act works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 1
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---

# know&#39;N&#39;act Reviews
**Vendor:** Knownact  
**Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 1
## About know&#39;N&#39;act
Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where.




## know&#39;N&#39;act Reviews
  ### 1. Extremely helpful tool to gain insight into customer engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2019

**What do you like best about know'N'act?**

Easy tracking of customers and insight, easy accessibility because of cloud and easy to use interface.

**What do you dislike about know'N'act?**

Its a good piece of software that could be even better with some more set of data analysis features.

**What problems is know'N'act solving and how is that benefiting you?**

knowNact helps with building better relationships with customers and organizations and to manage our business goals


## know&#39;N&#39;act Discussions
  - [What is know&#39;N&#39;act used for?](https://www.g2.com/discussions/what-is-know-n-act-used-for)

- [View know&#39;N&#39;act pricing details and edition comparison](https://www.g2.com/products/know-n-act/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-03+03%3A11%3A59+-0500&secure%5Bsession_id%5D=4ddf03b5-4067-4156-bc9c-d2b3c3530ea9&secure%5Btoken%5D=a0a6d32294447093150e60be411ac216518f9d8af67f3b69dd4a330d7ffa7b5f&format=llm_user)


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