# know'N'act Reviews **Vendor:** Knownact **Category:** [Other Customer Service Software](https://www.g2.com/categories/other-customer-service) **Average Rating:** 5.0/5.0 **Total Reviews:** 1 ## About know'N'act Utilizes several front-end triggers (NFC tags, QR codes, URLs, digital ink readers, SMS and more) to enable users to provide real-time, location-based feedback. Our proprietary system provides a rich dashboard to analyze the feedback, with full reports and heat maps for you to know exactly what is going on where. ## know'N'act Reviews ### 1. Extremely helpful tool to gain insight into customer engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2019 **What do you like best about know'N'act?** Easy tracking of customers and insight, easy accessibility because of cloud and easy to use interface. **What do you dislike about know'N'act?** Its a good piece of software that could be even better with some more set of data analysis features. **What problems is know'N'act solving and how is that benefiting you?** knowNact helps with building better relationships with customers and organizations and to manage our business goals ## know'N'act Discussions - [What is know'N'act used for?](https://www.g2.com/discussions/what-is-know-n-act-used-for) - [View know'N'act pricing details and edition comparison](https://www.g2.com/products/know-n-act/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+11%3A48%3A18+-0500&secure%5Bsession_id%5D=2763c785-d38c-4662-9924-0ba1b45ca30a&secure%5Btoken%5D=f70b29ae33e6d8d80ad5cb9f997f47c6ee134f46a0d815679865c53996addbd2&format=llm_user) ## Top know'N'act Alternatives - [MightyCall](https://www.g2.com/products/mightycall/reviews) - 4.4/5.0 (326 reviews) - [CDR Call Reporting for Cisco](https://www.g2.com/products/cdr-call-reporting-for-cisco/reviews) - 4.8/5.0 (84 reviews) - [Caller ID Reputation](https://www.g2.com/products/caller-id-reputation/reviews) - 4.6/5.0 (32 reviews)