Products

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Tunefruit is your hip, cool friend that always knows where to find the freshest production music for your explainer video, corporate video, film, mobile app, or whatever project you're working on.

Version Lens is a Co-Pilot for Product Managers. Our first feature is a free tool that helps everyone write actionable tickets. Most tickets are poorly written and lack the relevant context. Our chatbot is fine-tuned on great tickets, can be enhanced with your product context and fully customisable. Meaning that whenever someone writes a ticket, we will ask them the same questions that a Product Manager would. Saving your product team from having to ask follow-up questions or gather more context

Elementary Data is a dbt-native data observability platform designed to help data and analytics engineers monitor and maintain the health of their data pipelines efficiently. By integrating seamlessly with dbt projects, Elementary provides real-time insights into data quality, enabling teams to detect and resolve issues before they impact downstream processes. The platform offers both an open-source package and a managed cloud service, catering to various organizational needs. Key Features and

Cloudera Data Engineering is a comprehensive, cloud-native service designed to empower enterprise data teams to securely build, automate, and scale data pipelines across diverse environments, including public clouds, on-premises data centers, and hybrid setups. By leveraging open-source technologies such as Apache Spark, Apache Iceberg, and Apache Airflow, it provides a flexible and efficient platform for managing complex data workflows. Key Features and Functionality: - Containerized Apache S

The Bing News Search API is a RESTful web service that enables developers to integrate comprehensive news search capabilities into their applications or websites. By leveraging Microsoft's robust search infrastructure, this API allows users to access a vast array of news articles from various sources, enhancing the informational depth and relevance of their platforms. Key Features and Functionality: - Comprehensive News Retrieval: Access a wide range of news articles, including details such as

BlueTickets is a support ticketing system designed for small businesses and startups. It helps organize support requests from various sources like emails, web forms, mobile apps, or notes from agents into a single dashboard. Aimed at supporting growing teams and products with potential to scale, it handles ticket creation automatically, assigns ownership clearly, and uses attention scores to highlight issues that need prompt action. Initial etup takes 10 minutes, and it's built with developers i

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads

Orange like the sunset, but waiting for a new day full of creativity and good energy; This is Artedin√°tico, it has the experience that only years and hard work give, but it also has the freshness of youth and the innovation of new technological scenarios. Since 2001 we have trusted that the web would change the world and we are committed to it by creating Artedin√°tico, a design studio dedicated to the development of websites, virtual stores, intranets, extranets, CRM systems, portals, web a

SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more.

InvenIT Prestacoes de Servicos LTDA is a Brazilian company specializing in digital solutions aimed at enhancing customer and employee experiences. Leveraging robust cloud-based software platforms, InvenIT offers flexible and scalable services to businesses of all sizes, facilitating their digital transformation journeys. Key Features and Functionality: - InvenIT Corporate: Unified corporate communication platform. - Genesys Cloud CX: A leading customer experience and engagement management pla

BagaChat is an AI-Enabled automation and integration solution with the below capabilities: - WhatsApp marketing - WhatsApp Customer Care - WhatsApp Chatbot (DIY & Dynamic) - WhatsApp notification APIs - Readymade WhatsApp integration with Zoho, Freshdesk, Zendesk, Shopify, MS Teams, Zapier etc - Whatsapp Group Chats automation and management - Custom integrations with WhatsApp & AI

DiliGenie is a IT Service Management (ITSM) Tool that has the following modules: Incident Management, Service Request Management, Change Management, Problem Management, Project Management, KB/KEDB, Configuration Management, Reports, Analytics & Integrations with ITOM Tools such as ManageEngine, Freshdesk, HP Tools, SIEM Tools and much more. The Solution is very easy and comfortable to use and the main USP is the role based design approach of the application. Screens & Dashboards are desi

AssureTek, based in Dammam, is your trusted partner for Cloud Solutions, Cybersecurity, Backup & Disaster Recovery, ITSM, and SaaS Solutions. We help businesses across Saudi Arabia secure, streamline, and future-proof their IT operations. Our portfolio includes cloud migration, secure infrastructure, ransomware protection, Microsoft 365 backup, and ITSM platforms like Freshservice and Freshdesk. Partnering with global leaders such as Huawei, Microsoft Azure, Fortinet, Sophos, Barracuda, Veea

Jetwriter AI is an intelligent writing assistant and chat platform designed to enhance productivity and professional communication for businesses. Integrated directly into your workflow via a Chrome extension and web/mobile apps, Jetwriter helps teams write faster and more effectively. Key features for business users include: - Context-Aware Replies: Generate personalized, high-quality responses in seconds within key business platforms like Gmail, LinkedIn, Outlook, Zendesk, Zoho, and Freshdes

CLOUDPILOTS Software & Consulting GmbH is a premier consulting firm specializing in guiding businesses and organizations through the digital transformation journey by leveraging cloud computing solutions. With a focus on Mail & Collaboration, IT Service Management solutions, and infrastructure, CLOUDPILOTS assists clients in modernizing their workplaces using platforms such as Google Workspace, Google Cloud Platform, Looker, Acer, Freshdesk, Freshservice, and Freshsales. Their comprehens

The Thirdlane Business Phone System is an advanced IP PBX and unified communications solution that can be deployed both on-premises and in the cloud. It includes modern communication channels like VoIP telephony, private and group messaging, voice and video conferencing, SMS, and screen/file sharing. Users can access these features from mobile devices, browsers on Windows, Mac and Linux computers. Beyond the core PBX functions, the system offers a contact center as well. It integrates seamlessl

Push.House is a fresh and innovative push ad network that gets a lot of things right. The self-serve push ad platform has a clean look and comes with an intuitive interface that comes with some powerful targeting options for targeting high-quality traffic sources. You can tap into a global market of 31B daily impressions in over 180 countries, to find unique visitors that will boost your ROI for Push, In-Page Push, iOS Push, and PWA ads. Targeting options include: Countries and price

Guse is an AI-powered automation platform designed to streamline and enhance various business processes by integrating artificial intelligence into daily workflows. It enables users to automate tasks such as email management, lead enrichment, invoice processing, SEO blog writing, and scheduling, thereby increasing efficiency and productivity. Key Features and Functionality: - Diverse Automation Capabilities: Guse offers a range of automation solutions, including Email Manager, Lead Enrichment