Products

Breezy Themes provides responsive themes for Freshdesk Self Service Portal.

SupportifyGPT is an AI-first help desk for small and growing teams that automatically answers customer questions from your own knowledge base, set up in minutes, priced per flexible seat, at a fraction of the cost of Zendesk, Freshdesk, or Intercom.

Caffeinated CX is an AI cx tool that helps customer support teams solve tickets 10x faster. . On average support reps are able to answer 3x as many tickets using our software. We don’t respond for your support team like a bot. Our AI prefills responses based on how you have answered in the past and integrates with every support software like Zendesk, Freshdesk, Helpscout, and more.

Noisely monitors customer feedback across 12 external sources, including Reddit, G2, Trustpilot, Hacker News, App Store, Play Store, Google Reviews, Quora, Zendesk, Freshdesk, Intercom, and Canny. It uses AI to analyze sentiment, score urgency and impact, cluster similar feedback together, and automatically categorize mentions into 12 categories. Results can be pushed to Slack, Microsoft Teams, Jira, Linear, Notion, Asana, Google Sheets, or via webhook. The platform auto-generates a product back

Avoryx replaces the sprawl of separate tools — Jira, Freshdesk, GitBook, PagerDuty, your CRM, DocuSign and more — with one AI-native platform where a ticket, the fix, the customer, the contract and the revenue are the same record, not six disconnected apps. Unlike point tools that only run your team, Avoryx also runs your money: a revenue back-office that invoices, meters, recognizes and reconciles on one audited ledger. The AI turns support tickets into fixes and pull requests, human-gated. Bu

Tunefruit is your hip, cool friend that always knows where to find the freshest production music for your explainer video, corporate video, film, mobile app, or whatever project you're working on.

Version Lens is a Co-Pilot for Product Managers. Our first feature is a free tool that helps everyone write actionable tickets. Most tickets are poorly written and lack the relevant context. Our chatbot is fine-tuned on great tickets, can be enhanced with your product context and fully customisable. Meaning that whenever someone writes a ticket, we will ask them the same questions that a Product Manager would. Saving your product team from having to ask follow-up questions or gather more context

Elementary Data is a dbt-native data observability platform designed to help data and analytics engineers monitor and maintain the health of their data pipelines efficiently. By integrating seamlessly with dbt projects, Elementary provides real-time insights into data quality, enabling teams to detect and resolve issues before they impact downstream processes. The platform offers both an open-source package and a managed cloud service, catering to various organizational needs. Key Features and

KnowDesk is the only all-in-one customer support platform that combines AI-powered chat, live agent escalation, and built-in Quality Assurance without stitching together multiple tools. Connect your existing docs - Google Docs, Notion, Confluence, PDFs, or website URLs- and KnowDesk deploys a branded AI widget that answers questions instantly, 24/7, from your live documentation. When AI can't resolve an issue, it escalates to a live agent with the full conversation already loaded. No repeated e

The Bing News Search API is a RESTful web service that enables developers to integrate comprehensive news search capabilities into their applications or websites. By leveraging Microsoft's robust search infrastructure, this API allows users to access a vast array of news articles from various sources, enhancing the informational depth and relevance of their platforms. Key Features and Functionality: - Comprehensive News Retrieval: Access a wide range of news articles, including details such as

BlueTickets is a support ticketing system designed for small businesses and startups. It helps organize support requests from various sources like emails, web forms, mobile apps, or notes from agents into a single dashboard. Aimed at supporting growing teams and products with potential to scale, it handles ticket creation automatically, assigns ownership clearly, and uses attention scores to highlight issues that need prompt action. Initial etup takes 10 minutes, and it's built with developers i

NebulaHex is an AI agent platform for customer conversations. It helps businesses answer questions, retrieve live information from their existing systems, and manage customer enquiries across WhatsApp, Instagram, Facebook Messenger, Telegram, and their website. Most chatbots work well only until a customer asks something that requires real business data, such as “Where is my order?”, “Is this product in stock?”, or “What is the status of my support ticket?” At that point, many tools provide a g

Hectae Analytics and Software Solutions (Haass.io) is a Freshworks Platinum Partner and certified System Integrator specializing in the sale, implementation, and ongoing support of Freshworks products with deep expertise in Freshservice (IT Service Management) and Freshdesk (Customer Support). We help organizations move from evaluation to a fully optimized Freshworks instance, covering: Implementation: Tailored setup and configuration of Freshservice and Freshdesk based on your workflows,

AI agents that automate cross-platform case operations across Salesforce, Zendesk, Jira, and Freshdesk using your SOPs.

TicketSync by Fermi Systems is a fully managed integration service designed to help Managed Service Providers (MSPs) securely and efficiently synchronize incidents, tasks, and service requests across various IT Service Management (ITSM) platforms, including Jira, ServiceNow, Zendesk, and Freshdesk. Tailored for MSPs operating in cloud-native or hybrid environments, TicketSync is particularly effective in aligning internal and customer-facing systems, especially when managing AWS-hosted workloads

Orange like the sunset, but waiting for a new day full of creativity and good energy; This is Artedin√°tico, it has the experience that only years and hard work give, but it also has the freshness of youth and the innovation of new technological scenarios. Since 2001 we have trusted that the web would change the world and we are committed to it by creating Artedin√°tico, a design studio dedicated to the development of websites, virtual stores, intranets, extranets, CRM systems, portals, web a

SuperDesk – a generative AI powered IT and customer service desk experience built on top of your native cloud platforms with components like AWS Bedrock and Databricks DBRX and with connections to your platforms for IT and customer service management like ServiceNow, Freshdesk, Zendesk, Salesforce, Hubspot and more.

Put your live helpdesk on the wall — tickets, SLAs, calls and team goals on one board the whole room can see. Built for support desks, IT teams and MSPs running Zendesk, Freshdesk, Jira Service Management, HaloPSA, SuperOps and more — self-hosted, so your data never leaves your server.

InvenIT Prestacoes de Servicos LTDA is a Brazilian company specializing in digital solutions aimed at enhancing customer and employee experiences. Leveraging robust cloud-based software platforms, InvenIT offers flexible and scalable services to businesses of all sizes, facilitating their digital transformation journeys. Key Features and Functionality: - InvenIT Corporate: Unified corporate communication platform. - Genesys Cloud CX: A leading customer experience and engagement management pla

BagaChat is an AI-Enabled automation and integration solution with the below capabilities: - WhatsApp marketing - WhatsApp Customer Care - WhatsApp Chatbot (DIY & Dynamic) - WhatsApp notification APIs - Readymade WhatsApp integration with Zoho, Freshdesk, Zendesk, Shopify, MS Teams, Zapier etc - Whatsapp Group Chats automation and management - Custom integrations with WhatsApp & AI