Products

B2B Chat is a Windows and macOS customer-service workspace for cross-border business teams. It brings multiple WhatsApp, Telegram and LINE accounts into one desktop client and supports two-way AI translation and AI-assisted customer replies. Teams can use translation during conversations and configure routine responses using a knowledge base. Web consoles support account and device management, customer records, reply libraries, support seats and billing. The desktop client handles messaging, whi

SSL VPS Mail gives small businesses a professional email address at their own domain without the price or complexity of a full office suite. You add your domain, copy the DNS records the dashboard shows you, and it checks each MX, SPF, DKIM and DMARC record and tells you when everything is right. Then you create mailboxes like you@ and sales@, each on its own plan. Mail is read and sent in a modern webmail that works on a computer or a phone browser, with nothing to install. Incoming mail is sc

Brand2Chat is an AI-powered live chat, customer support, and ticketing platform that helps businesses engage website visitors, automate customer conversations, and deliver exceptional support from a single unified workspace. Designed for startups, small businesses, agencies, and enterprises, Brand2Chat combines live chat, AI chatbots, ticket management, and a shared team inbox to streamline customer communication across every stage of the customer journey. Businesses can respond instantly to in

SchoolHandoff is a school maintenance management platform designed to help K–12 schools and school districts organize maintenance requests, track work orders, and improve communication between staff and maintenance teams. The platform allows school personnel to submit maintenance requests and helps administrators and maintenance teams manage, assign, and monitor work from a centralized dashboard. SchoolHandoff supports organizations managing individual schools or multiple campuses, helping tea

Southern Voices is a live telephone answering service and contact center headquartered in Winston-Salem, North Carolina. Since 1995 our U.S.-based agents have answered, triaged and dispatched calls 24/7/365 in English and Spanish. Healthcare is where we started, and medical practices remain a core part of our work, with HIPAA-compliant after-hours answering, on-call physician paging and secure messaging. Today we also serve property management, HVAC, plumbing, roofing and other contractors, fun

Tikivio is a help desk and ticketing application for small and medium support teams, IT service providers and agencies. Every request, whether it is sent by email to your existing support address, through the help widget on your website or logged from a phone call, becomes a numbered ticket with an owner. Shared inbox: connect your existing support mailbox (IMAP and SMTP). Replies leave from your own address, and customer replies thread back to the right ticket. End customers: group requesters

O NESecurity é um aplicativo da NewEra Grupo para empresas gerenciarem, protegerem e darem suporte aos computadores Windows da equipe a partir de um único painel, simples de usar e sem implantação complicada.

RouteWrk is workflow automation for work that arrives by email. It turns the requests in your inbox into tickets, then runs each one through a workflow you draw once. How it works Connect your Gmail and new requests land in one routing inbox. Route one to a workspace and it becomes a ticket with an owner and a status. From there the workflow does the steps: it emails the vendor from your own address, waits for the reply in the same thread, sends a reminder if nobody answers, and escalates when

Mella is an AI phone assistant built for small businesses that can't always get to the phone. Restaurants, tradies, salons, clinics and service businesses lose customers every time a call goes unanswered. Mella picks up every call, day or night, in a natural, friendly voice. Mella can take bookings and enquiries, answer common questions (opening hours, prices, location, services), capture the caller's details and pass urgent calls on to your team. After every call, you get a short summary, so n

Superseller is an AI customer support platform for e-commerce sellers, currently integrated with Allegro. It prepares replies for seller approval or automatically answers routine buyer questions using product listings, store documents and seller-defined rules. The platform handles questions about products, delivery, invoices and returns, checks shipment status, responds in the buyer’s language and sends post-purchase follow-ups from templates. Sellers can add store knowledge in PDF, DOCX, TXT a

AutoZap is a Brazilian WhatsApp automation platform for businesses: a 24/7 AI agent that answers, schedules and hands off to humans, plus a sales CRM pipeline, shared team inbox, bulk campaigns with anti-ban protection, visual chatbot builder, WhatsApp voice calls and official Meta API integration. Plans from R$107/month with a free trial.

Tend is a service desk for small teams that handle recurring client requests: creative and marketing agencies, bookkeeping and admin practices, and small IT providers. Client emails become tickets with an owner, a status and a full thread, so the whole team can see what is waiting and what is due. Each client gets a private, passwordless portal to raise requests and follow progress. Document requests are chased by email every three days until they arrive. Recurring requests, approvals, processes

A TDS helpdesk and ticketing system that connects branches, back-office teams and TDS vendors to raise, track and resolve TDS requests.

Auto Participants for Jira Service Management adds request participants automatically. You set rules that add the members of a customer organization or a Jira group to matching requests, and manage all of them in one app. It runs on Atlassian Forge and is available on the Atlassian Marketplace with a free trial. Independent app by Atesen Software.

Zmail is a patented, exclusive two-way B2C communication network that digitally delivers important customer communications to a physical mailing address-without email, printing, scanning, physical delivery, spam, phishing or unsolicited messages. Zipinmail has created a unique Digital Check platform that looks and functions like a paper check but processes as an ACH at a very low cost—saving businesses 50% to 90% compared to Credit Cards, Wire Transfers or Paper Checks. Businesses can Email Inv

Bedel answers the WhatsApp line of student residences, university halls, colivings and businesses with premises. It handles repeated questions (opening hours, rules, meals, parcels, room bookings) and sends anything it should not decide to the phone of the person in charge, by org chart and shift. Every fault is logged with who reported it, who it was assigned to and the time of each step, and exports to Excel. If nobody picks it up within the configured deadline, the alert goes up to the manag

ChurnSense is an AI powered customer churn prediction platform that helps B2B SaaS businesses identify customers at risk of leaving before they churn. It provides daily churn risk scores, actionable insights, and AI generated retention recommendations, enabling businesses to proactively engage at risk customers, improve retention, and reduce revenue loss.

Affordable, easy-to-use cloud (web) based systems for customer loyalty programs, gift cards, and employee reward programs for your business.