B2B Chat Reviews & Product Details

B2B Chat is a Windows and macOS customer-service workspace for cross-border business teams. It brings multiple WhatsApp, Telegram and LINE accounts into one desktop client and supports two-way AI translation and AI-assisted customer replies. Teams can use translation during conversations and configure routine responses using a knowledge base. Web consoles support account and device management, customer records, reply libraries, support seats and billing. The desktop client handles messaging, while translation and AI customer-service capabilities are billed based on use.