Products

eGain (NASDAQ: EGAN) is the leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve customer experience, optimize service process, and grow sales across the web, social, and phone channels. Hundreds of the world's largest companies rely on eGain to transform their fragmented sales engagement and customer service operations into unified Customer Engagement Hubs (CEHs).

Directly provides on-demand customer service apps.

The Phone System For Every Team. Sales teams, service teams, management, or teams that do a bit of everything. RocketPhone is the perfect solution. Coach and guide reps in real-time with in-call prompts and action automation.

Omnie is disrupting the customer service industry by introducing an innovative, industry-leading CRM platform. Followed by carefully conducted due diligence and discovery, Omnie customizes each platform to meet all business requirements, while remaining user friendly and design focused. The Omnie platform supports voice, SMS, email, contact form, live chat and social media. For web communications, Omnie offers both live chat and automated customer support via its proprietary software, Omniebot.

Make The Right Call has established its reputation within the Call Centre industry as the “Customer Service Game Changer” and leader in Customer Experience with ongoing innovation, Data Security Awareness, and enhanced Standard Operating Procedures to meet an ever-changing customer behavior in the new norm business environment.

eFlexervices is a 20-year-old business process outsourcing (BPO) company providing exceptional quality and unwavering trust. Our partnership approach to the business allows us to match the right talent to every organization we support. We invest in people to optimize performance and maximize efficiency. We work hard to produce the highest possible results for our partners. Performance is the underlying foundation that drives eFlexervices. We deliver the metrics our partners expect through prope

AgentHub is a contact center technology solution that uses next-best-action guidance and automation to help agents confidently provide quick and accurate resolution to customer inquiries, simplifying the agent’s job and reducing the guesswork and stress of handling customer calls. The result is specific and measurable improvements in your KPIs in just 90 days.

Meet Happitu, where you create exceptional customer interactions that inspire agents, empower management, and inform executives who need to make data-driven business decisions.

See status of your Kubernetes infrastructure and applications at a glance using semaphore (green/orange/red) principle.

Outsource Accelerator is a premier platform dedicated to facilitating business process outsourcing solutions, particularly in customer service. By connecting businesses with a vast network of over 3,000 verified outsourcing firms, Outsource Accelerator enables companies to build efficient, cost-effective customer service teams. This approach allows businesses to save up to 70% on staffing costs while enhancing service quality and operational efficiency. Key Features and Functionality: - Exten

Kommuno is an India-based cloud communication platform that helps businesses capture leads, automate customer follow-ups, and scale support — through IVR systems, AI-powered bots, toll-free numbers, bulk SMS, and autodialer services.

TechTo Networks is a cloud communication service provider helping businesses connect with customers through reliable messaging solutions. We offer WhatsApp Business API, Bulk SMS, Google RCS Messaging, SMS APIs (HTTP/XML), SMPP connectivity, OTP services, and omnichannel communication tools. Our platform enables businesses of all sizes to automate customer engagement, marketing campaigns, notifications, and transactional messaging with secure, scalable, and easy-to-integrate solutions. We are co

Turret is email archiving and compliance review for small SEC-registered investment advisers (RIAs), built for firms of 2–20 people on Google Workspace or Microsoft 365. It connects with read-only access and archives every monitored mailbox's sent and received mail, Trash included, keeping it for 7 years while you subscribe, with full-text search and SHA-256 fingerprints on archived messages. Outbound email is checked every hour against compliance patterns such as performance guarantees, MNPI an

Proxima Solutions delivers nearshore outsourcing tailored for the Insurance, Finance, and Retail industries. We empower businesses to scale efficiently with high-quality customer service, back-office support, and staff augmentation across both technology and business roles. Our reliable BPO talent is enhanced by cutting-edge AI and automation, helping you streamline operations seamlessly and cost-effectively. Whether you're looking to boost performance, optimize costs, or drive innovation, Proxi

kalem.me provides AI voice agents for businesses that want to automate phone calls with natural, human-like conversations. Our platform can answer inbound calls, make outbound calls, qualify leads, book appointments, transfer calls to human staff, and connect with calendars, CRMs, and other business systems. We help companies handle calls 24/7, reduce missed opportunities, and scale customer communication without sacrificing call quality or user experience.

HelpLook is a knowledge management platform that offers custom GPT chatbot solutions. It enables businesses to create self-service knowledge base, blogs, help centers, and supports document-based AI search and answers. With features like data encryption, customization options, and multilingual support, HelpLook provides a comprehensive knowledge hub experience. Advantages: 1. Customizable Chatbot 2. Multitemplate and Multilingual 3. Personalized Branding Display 4. Intelligent Responsive A

Fermi AI is an AI-powered chat enabler for every business. Deploy an intelligent Chat widget on your website in 5 easy steps . Try us out now for Free.

Call Master BPO blends customer support outsourcing solutions with intelligent strategic alignment to empower the businesses in saturated market. We are a source of innovation and a result-driven organization.

Atlas BPO is a full-service business process outsourcing company that offers a wide range of services to businesses of all sizes. We have a team of customer support specialists, dedicated dispatchers, and call center agents who are available 24/7 to answer your calls and queries. We also offer a wide range of marketing and advertising services, including search engine optimisation, social media marketing, and email marketing. Contact us today to learn more about our services and how we can

Zoom's AI-first Workforce Engagement Management uses AI to track and optimize schedules, evaluate interactions, and provide insights for optimal staffing.