Products

Instadesk Call Center is a cloud-based contact center solution built for global enterprises. It unifies inbound and outbound voice operations with AI-powered automation, native CRM integration, and omnichannel support. Inbound calling features skill-based and IVR routing. Calls are matched to the right agent by language, workload, or customer priority — no transfers, no repeats. The unified workspace displays customer data, order history, and ticket status the moment a call arrives. Outbound c

EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai

Reach your customers anytime, anywhere, and empower your team to manage communication flows in one platform.

Callizy is a modern cloud phone system built for Canadian businesses. It provides a professional Canadian phone number, unlimited calls to Canada and the US, intelligent call routing, voicemail notifications, and full call history. The Pro plan includes AI-powered voice agents available 24/7, automatic transcriptions, call summaries, and outbound auto-dialer campaigns. Setup takes under 5 minutes, with bilingual (FR/EN) local support and a free 14-day trial.

WEMACX is an AI-powered Customer Experience as a Service (CXaaS) platform that unifies omni-channel customer interactions with intelligent business process automation. Designed for customer-intensive operations, WEMACX enables organizations to seamlessly manage voice, chat, email, social, and digital channels within a single cloud-native platform. Beyond traditional contact center capabilities, WEMACX combines customer engagement with workflow orchestration, enabling enterprises to automate end

VoxGen specializes in providing connected and conversational IVR IVR systems and solutions.

Sycurio.Voice is a globally trusted PCI DSS-compliant solution designed to secure sensitive card data during phone payments. It ensures that payment card information never enters your organization, thereby reducing the costs and complexity associated with PCI compliance. Customers input their card or bank details directly via their phone keypad or through Sycurio’s Secure Speech Recognition, with the data sent directly to the payment processor through Sycurio's PCI DSS Level 1 Service Provider i

Startel, Professional Teledata and Alston Tascom are leading providers of best-in-class contact center solutions. With a combined 90+ years of experience in the industry, the companies have established a loyal customer base in healthcare, contact centers and a dozen additional industries.

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

Consilium conceives , designs , develops , and delivers effective cloud-based and on-premise software for the Unified Communication & Collaboration (UCC) and Contact Center (CC) space. Since 2007 our Uniâ„¢ suite of solutions are continuously enhancing the performance of Enterprise customers and Service Providers

With OpenScape Cloud Contact Center, you can run a call center without the costs and in-house expertise that other solutions require.

CCNA offers a full suite of Network based products and services catering for solutions with Switches and Routers, Wireless Networks, WAN Accelerators and Optimisers, and VPNs and Firewalls.

iCallify: intelligent call center software is one of the most popular products offered by iNextrix. iCallify is developed using cutting edge technologies as well as the predictive sphere of artificial intelligence. This call center software has some intelligent features along with the standard features available in other call center solutions. Thus, it is truly an intelligent call center software solution. This intelligent call center software is built to benefit all businesses, no matter what

DialConnection's Contact Center suite allows you to make informed decisions on when and how to best communicate with your customers. You are no longer tied to simply creating a call list in the morning and hoping for the best.

Intellicon is an intelligent contact center solution especially designed for today's smart businesses.

The Ctalk contact centre system helps businesses elevate their professional image by identifying and effectively solving current business communication challenges.

CyTrack Customer Experience (CX) technology seamlessly integrates into your telephone systems, CRM and database, allowing you to respond swiftly and professionally to customers across a broad range of channels.

Communication with customers has developed in recent years from a simple call to multi-channel communication. In terms of absolute customer orientation, it is important to make contact options as easy and flexible as possible to optimally address each customer profile.

Ulysses Suite software assists organizations with managing their end-to-end customer interaction processes.

ContactQ is a multi-channel communications platform. It enables the intelligent handling of calls using a common interface design.