# Consilium Software Reviews
**Vendor:** Consilium Software  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About Consilium Software
Consilium conceives , designs , develops , and delivers effective cloud-based and on-premise software for the Unified Communication & Collaboration (UCC) and Contact Center (CC) space. Since 2007 our Uniâ„¢ suite of solutions are continuously enhancing the performance of Enterprise customers and Service Providers






- [View Consilium Software pricing details and edition comparison](https://www.g2.com/products/consilium-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+15%3A34%3A43+-0500&secure%5Bsession_id%5D=6885e7d8-621a-4207-a832-d86aadd68876&secure%5Btoken%5D=91823052576ab39cbf6bb58660ba6fce380fb7338f9958cd1c8033c01b6be417&format=llm_user)

## Consilium Software Features
**Channels**
- Voice
- Social
- Web Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech

**Functions**
- Session Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment

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