Products

Smarsh Call Recording & Analytics (CRA) is the single platform that enables organizations to capture voice across every communications channel — Microsoft Teams, Zoom, Cisco Webex, Avaya, RingCentral, carrier networks, on-premises telephony, and mobile. From video calls to SMS and MMS, one platform eliminates multi-vendor fragmentation, ensures compliant data handling throughout the full data lifecycle, and transforms recorded voice data into actionable business intelligence. Core capabiliti

Alohub is an AI Contact Center & CPaaS platform providing voice, messaging, AI and communication automation for businesses and AI agents in Vietnam. Alohub là nền tảng AI Contact Center & CPaaS cung cấp hạ tầng Voice, Messaging, AI và Automation cho doanh nghiệp và AI Agent tại Việt Nam.

Oriserve is an AI outcome-execution platform for enterprise contact centres. One AI runs the voice bot and coaches the human agent on the calls the bot cannot take. Used by 40+ enterprises across BFSI, telecom, insurance, consumer, and mobility, in 10+ Indian languages plus Hinglish. Who it’s for: Contact-centre operators running collections, renewals, retention, lead qualification and inbound support at scale. The platform: four layers. AI Voice Bots (live): Autonomous handling of 60 to 80 p

Apex by Prime Alley is an all-in-one workspace where an agent runs the whole day — contacts, pipeline, tasks, meetings and customer communication over WhatsApp and email, with voice as an optional add-on. AI assists throughout (drafting, summarising, enriching, covering calls when a user is away) while people keep control. Built-in UAE compliance checks on every send. Three roles: agent, supervisor, admin. Arabic & English.

CallLatch is an AI receptionist for home-services businesses. It answers missed and after-hours calls on the first ring, 24/7, captures the caller's details and job request, and sends the team a structured handoff by text message. Built for plumbers, HVAC companies, electricians, roofers, and other trades that lose jobs to voicemail.