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RWS Tridion Docs Reviews & Product Details

RWS Tridion Docs is a DITA-based Component Content Management System (CCMS) that allows enterprises to optimize and automate complex content processes at scale and with confidence. With Tridion Docs you can author, review, localize, manage and deliver information using structured content and AI to create technical documentation, policies, procedures and other types of critical and regulatory content. Tridion Docs also enables easy information discovery and automated delivery of the right information to the right recipient using AI-driven recommendations, so employees, business partners and customers gain easy access to the information they need in the moment. Outperforming the competition Independent analyst firm, Ars Logica, scrutinised Tridion Docs’ performance in 11 categories across business and technology criteria. It outperformed the competition in 8 of the categories, providing the most solid foundation for your current and future content challenges.

Product Website

Seller

RWS

Discussions

RWS Tridion Docs Community

Languages Supported

German, English, French, Italian, Japanese, Spanish, Chinese (Simplified)

Product Description

RWS Tridion Docs offers a complete content lifecycle solution based on structured content. From creation to delivery, our enterprise DITA-based CCMS helps you: • Author and review content in an intuitive and collaborative manner • Increase productivity by applying Generative AI and reusing existing content • Gain powerful granular control and content variation support • Reduce translation time and optimize management of multilingual content • Deploy an omnichannel content delivery strategy • Reach goals faster with intent-based search, guided experiences and intelligent content discovery

Overview by

Jeff Perron (Marketer | Customer Champion | Renewable energy )

RWS Tridion Docs Media

RWS Tridion Docs Demo - Intuitive authoring

The Draft Space module can be used by subject matter experts (SMEs), writers and content contributors to author content within an intuitive interface.

Subject matter experts (SMEs) and reviewers use the Review Space module to collaborate on content within an intuitive interface. This tool presents reviewers with a comments panel showing feedback and collaboration from other people.

The Review Space module boosts a powerful search function.

RWS Tridion Docs Demo - Browser friendly

The Content Explorer web client interface.

Building on the success of version 15.0, our latest release — v15.1 — provides major advancements in AI-assisted authoring, guided navigation and trustable chat.

Tridion Docs Genius harnesses AI responsibly for trustworthy content discovery. Find verified answers fast, with direct links to the source materials.

Dell faced challenges with their content creation - such as writers and content developers using a variety of tools, no common standards or governance, inconsistencies across content, duplication of content, and poor content findability.

Discover how Waters streamlined their publication processes with Tridion Docs, ensuring consistency and compliance in a highly regulated industry.

Official Downloads

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CCMS Report - Analyst firm, Ars Logica evaluated the top CCMS platforms on the market. Discover why Tridion Docs has been ranked the CCMS market’s top-performing platform

Case Study - Intralox reduces desktop publishing costs by 99% and translation costs by 79%

ROI Report - Quantifying the strong ROI of Tridion Docs

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AM

Verified User in Medical Devices

Enterprise (> 1000 emp.)

12/6/2023

"reliable, good core functions, but poor usability and prone to complexity"

3/5

What do you like best about RWS Tridion Docs?

Relibable ability to handle massive amounts of content with multiple users and types of publications. Somewhat flexible within DITA standards. We depend on this system daily for authoring, editing, and publishing, along with managing translations (export/import/publish). Review collected by and hosted on G2.com.

What do you dislike about RWS Tridion Docs?

Repetitive/bulk tasks are excessively laborious. Overall UX is poor. Proprietary features (variables and conditions) can be 'gotchas'. Flexibility can easily lead to complexity, where content is tangled up and full of land mines. You can create PDFs or HTML or otehr formats, but multiple 3rd-party options mean it's hard to keep the outputs consistent. Integrations with other systems are difficult and costly. Help/documentation is poor. User API is weak. Review collected by and hosted on G2.com.