Products

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

XorceView Dashboard combines the critical data & immediate access to summary data and drill down options to gain more detailed information

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

Castel Maestro empowers contact centers with the ability to align operations with the requirements of TCPA and state and local calling restrictions.

Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

Gauge your contact center agents performance in real-time with NovelVox Contact Center Wallboards. Monitor and motivate agents with intuitive display of KPIs and relevant data for a guided move. Enable the supervisor or team lead to control performance and take immediate actions on data breach. From individual agent status to seat plan at glance, the gamified wallboards from NovelVox have everything that improves FCR and reduces AHT. Supervisors can monitor the number of calls dropped, rout

Case Manager is an accounts receivable and debt collection management solutions. The product helps you manage a large groups of contact centre agents in order to execute accounts receivable workflow processes. The system allows you to customize data, user interface, functionality, web view actions, workflow processes and much more. Case Manager gives you flexibility yet provides an easy to use agent interface. The system is tried and tested in environments dealing with hundreds of thousands

FLOW

Razor automatically traverses your entire IVR and provides an interactive map detailing current CX operations. With up-to-date documentation and a clear understanding of the existing configuration, users can easily identify areas for improvement and work together to design and implement changes at pace.

All in one EHR/PM system

Internet-based application that provides patient reminders, triage management, problem list management, and immunization recording.

TiaMD NuMR's integrated virtual clinic is a hospital workflow management solution that incorporates TiaMD Rapid Responz, TiaCoder, TiaCare, and modular enterprise resource planning (ERP) services to provide a holistic, scalable health management system (HMS) for care providers of all sizes.

CIB flow is a powerful web-based workflow automation solution designed to simplify and optimize business processes. Featuring low-code process automation and seamless integration with third-party services via APIs, CIB flow enables businesses to design, execute, and manage workflows with ease. The platform’s user-friendly web modeler supports BPMN 2.0 standards, while its library of pre-built process templates and dynamic form builder accelerates implementation. Additionally, CIB flow integrates