---
title: Razor Reviews
meta_title: 'Razor Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Razor works for a business like yours.
date_modified: '2026-03-17'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---

# Razor Reviews
**Vendor:** OCCAM  
**Category:** [Contact Center Workforce Software](https://www.g2.com/categories/contact-center-workforce)
## About Razor
Razor automatically traverses your entire IVR and provides an interactive map detailing current CX operations. With up-to-date documentation and a clear understanding of the existing configuration, users can easily identify areas for improvement and work together to design and implement changes at pace.






- [View Razor pricing details and edition comparison](https://www.g2.com/products/occam-razor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-04+14%3A23%3A00+-0500&secure%5Bsession_id%5D=3914b10c-c4f7-4100-8c05-38fea9ce8905&secure%5Btoken%5D=748038d3000429496c656d3c4eaa4844a8659fe6072eee634fc0f7ff56899211&format=llm_user)

## Razor Features
**Workforce Management**
- Agent Availability
- Skills Management
- Shift Scheduling
- Agent Self-Service
- Mobile Access

**Administration**
- Automation
- Performance Analysis
- Dashboards
- Forecasting
- Intraday Management

## Top Razor Alternatives
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  - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,356 reviews)