IT Assist is the next-gen virtual assistant powered by conversational AI that helps enterprises elevate their employee experience and satisfaction. It seamlessly integrates with your existing tech stack, leverages state-of-the-art no-code customization, and uses smart workflows to automate and deliver instant IT support anytime and anywhere on a multitude of channels with omnichannel messaging.
Significant challenges face IT organizations today:
1. 40% of employees feel that their IT department and workplace technology experience is completely out of touch with their needs.
2. 65% of IT Help Desk teams report unsustainable levels of stress.
Luckily, ITAssist is poised to help! IT Assist augments ServiceNow to transform IT Operations with conversational and generative AI by providing the following:
1. AI Assisted IT Self Service to provide instant, automated resolutions
2. AI IT Help Desk to streamline agent responses
Net outcomes include:
1. Increased containment rates
2. Enhanced agent productivity
3. Higher employee satisfaction
4. Decreased handling time
Features:
1. Password reset and unlock with self-service updates to credentials without the need for service desk calls.
2. Incident reporting with outage and downtime alerts, including application health check. Seamlessly orchestrate ITSM tools and IT service alerting to eliminate noise and ensure triaging.
3. Advanced ticketing triage and Generative AI powered knowledge summary enabling employees to self-serve more efficiently and effectively.
4. Hardware & software requests and approvals with automated workflows that eliminate bottlenecks and uncertainties. Reduce frustrations and help your employees stay productive.
5. Knowledge search helps your employees find the information they need without a manual scouring of large, enterprise repositories.
6. Out-of-the-box (OOTB) automations to facilitate end-to-end problem resolution for employees without ever needing to file a ticket.
Namefi Domain Tools is a free toolkit for checking and managing domains in one place. Look up DNS records, check email authentication (SPF, DKIM, DMARC), verify DNSSEC, inspect Unicode/Punycode and domain structure, and get ready-to-run DNS commands. Then search for available domains, compare prices across extensions, get AI-powered name ideas and manage DNS for domains you own. Built by Namefi, an ICANN-accredited domain registrar.
Hone Create is a cloud-based chemometric platform designed to simplify and enhance the development of predictive spectroscopy models. By leveraging advanced AI algorithms, it automates the traditionally time-consuming and complex process of chemometric analysis, enabling users to build accurate models efficiently. Originally developed for internal use by chemometric consultants, Hone Create has been re-engineered to allow users to easily integrate their spectroscopy datasets from any device, making sophisticated model creation accessible to a broader audience.
Key Features and Functionality:
- Automated AI Platform: Utilizes a suite of machine learning tools, including Deep Neural Networks, Random Forests, Generalized Linear Models, and Gradient Boosting, to ensure optimal outcomes for data analysis.
- Automated Dataset Pre-processing: Applies optimal pre-processing transformations to datasets with a single click, streamlining the preparation phase.
- Cloud-Based Access: Accessible from any web browser without the need for software installations, restrictive licenses, or disruptive updates.
- Best-in-Class Models: Demonstrates a reduction in error rates on holdover validation by more than 50% compared to standard Partial Least Squares models.
- Instant Team Synchronization: Ensures all team members have access to the most up-to-date models, regardless of their role or location.
- Powerful Computing: Processes data at enterprise scale in the cloud, enabling faster model creation and testing.
- Hardware Agnostic: Compatible with data from any spectrometer via simple CSV input.
- In-Field Testing Ready: Models are instantly available for in-field compatible devices through a mobile app.
- Comprehensive Reporting: Provides transparency across all data pre-processing transformations with clear, easy-to-interpret model outputs.
- Intuitive Workflows: Offers simple workflows to manage and track all data and model versions effectively.
- Secure Cloud Storage: Ensures data safety with end-to-end security leveraging Google Cloud Platform.
- No Chemometric Experience Required: Encodes and automates years of chemometric expertise to ensure usability and consistency for all users.
- Flexible API Integrations: Allows seamless onboarding of existing databases, spectroscopy hardware, and workflows via Hone APIs.
Primary Value and User Solutions:
Hone Create addresses the traditional challenges of chemometric analysis by automating and simplifying the model development process. It significantly reduces the time, effort, and expense associated with creating and fine-tuning predictive spectroscopy models. By eliminating the need for extensive chemometric expertise, it empowers users—from individual researchers to large commercial operations—to develop accurate models efficiently. The platform's flexible, pay-as-you-go pricing model ensures that users only pay for what they need, making advanced chemometric analysis more accessible and cost-effective.
Safe Ag Systems is a comprehensive, cloud-based safety management platform tailored for the agricultural industry. It centralizes farm safety, compliance, and operational processes into a single, user-friendly system accessible via desktop and mobile applications. By integrating real-time data collection and management, Safe Ag Systems enhances efficiency, ensures regulatory compliance, and fosters a safer work environment for farm operations of all sizes.
Key Features and Functionality:
- Policies and Procedures: Develop, edit, and implement safety policies and procedures using customizable templates to establish clear safety goals and guidelines.
- Inventory Management: Digitally track and manage machinery, equipment, tools, and chemicals. Schedule maintenance, monitor usage, and utilize QR codes for quick access to inventory details.
- Checklists: Create and assign digital checklists for pre-start checks, safety inspections, and training, ensuring tasks are completed and documented efficiently.
- Emergency Management: Access critical emergency information, including contact details, health action plans, and evacuation procedures. Enable workers to trigger emergency alerts and share their locations in real-time.
- Inductions and Onboarding: Design and assign inductions to workers, contractors, and visitors, ensuring they are informed of safety protocols before commencing work.
- Task Management: Assign, track, and manage tasks related to safety hazards, maintenance, or inspections, enhancing daily operational efficiency.
- Near Miss and Incident Reporting: Report and manage near misses and incidents promptly to drive continuous improvement and maintain compliance.
- Worker Records: Maintain comprehensive records of worker health details, training qualifications, and employment contracts, ensuring all information is up-to-date and accessible.
- Inspections: Conduct safety inspections to identify potential hazards, create follow-up tasks, and map hazards to improve workplace safety.
Primary Value and Problem Solved:
Safe Ag Systems addresses the critical need for streamlined safety and compliance management in the agricultural sector. By consolidating various safety processes into a single platform, it reduces the administrative burden on farm operators, ensures adherence to health and safety regulations, and promotes a proactive safety culture. The system's real-time data capabilities and mobile accessibility empower workers to stay informed and responsive, ultimately leading to safer and more efficient farm operations.
Cardbox is a database program. It lets you design your own databases, and you can make them hold anything – people’s contact details, books, abstracts, photographs, biographies, CVs of job applicants, personal records, lists of stolen antiques, museum catalogues, contracts and official documentation, confidential accident reports, poisoning incidents. Databases don’t just store textual information: they can also contain images (photographs, drawings, scanned documents), non-image files of any kind, such as spreadsheets or word-processed documents.
Softdrive is the fastest GPU Cloud-Desktop on the market.
Softdrive provides the infrastructure and remote desktop software for high-performance GPU virtual desktops.
Softdrive has custom streaming software that leverages GPU video encoding with a custom UDP networking protocol to produce an experience that feels like a local computer.
Softdrive Remote Desktop includes:
Multi-Monitor, 4K, YUV444, Multi-factor authentication, Single-Sign-On with Azure or Google, TLS & SRTP encryption, File Transfer, Remote access/control, Raw input.
Innspark is a fast-growing DeepTech Solutions company that provides next-generation out-of-the-box cybersecurity solutions to detect and respond to sophisticated cyber incidents, threats, and attacks. The solutions are powered by advanced Threat Intelligence, Machine Learning, and Artificial Intelligence to provide deep visibility of an enterprise’s security. Our key capabilities include Cyber Security, Large Scale Architecture, Deep Analysis, Reverse Engineering, Web-Scale Platforms, Threat Hunting, High-Performance Systems, Network Protocols & Communications, Machine Learning, Graph Theory, and several others.
The Bot Platform is an easy to use, no-code platform that allows anyone to build their own bots and automation tools for platforms like Workplace from Facebook, Microsoft Teams and Facebook Messenger. Easily build apps, automate workflows and integrate processes into digital communication channels being used by your staff in a trusted, secure and scalable environment.
Start from an editable template or build bots from scratch that help drive employee engagement and productivity. Create bespoke employee innovation tools, staff recognition programs, new starter onboarding assistants, leadership Q&A apps, send out pulse surveys, measure company morale, deliver personalized learning programs, automatically answer FAQs and automate help desk enquiries - and much more.
Whatever work tools you want to build, build them with The Bot Platform.
SEE Forge creators of FAT FINGER empowers organizations to create FAT FINGER apps in a simple drag and drop way, to instantly simplify key processes, integrate with existing plant and ERP systems and rapidly deploy across the enterprise.
SocialGPT is your always-on, chat-style assistant for social media growth, built for creators, marketers, and brand teams who are tired of “social media growth hacks” that don’t deliver.
Instead of vague advice, SocialGPT gives you:
Trend intelligence: Track what formats, sounds, and topics are trending across TikTok, Instagram, Facebook, this week (not two weeks ago).
Content ideation: Get high-performing post ideas, scripts, and caption drafts tailored to your brand, audience, and category.
Performance fixes: Analyze your past posts to understand what held them back, and get precise fixes to boost shares, saves, and comments.
Competitor insights: Uncover what’s working for other creators in your space and where your content can stand out.
Audience clarity: Know who your content is reaching, when they’re most active, and what gets them to engage.
Virality prediction: Real-time analytics within the first 30–60 minutes of posting so you know what’s about to take off and what needs tweaking.
Creator intelligence: Go beyond vanity metrics. Compare creators by engagement quality, audience overlap, and content patterns to find the best partners for your brand.
We designed SocialGPT to make social growth feel less like a gamble and more like a system.
Unlike ChatGPT or legacy social tools, SocialGPT doesn’t rely on stale scraped websites or second-hand trend reports. It looks at real-time content data inside social platforms to help you stay relevant without doom-scrolling for hours.
Whether you're a solo creator trying to grow consistently or a brand team tired of guessing, SocialGPT gives you the clarity and recommendations to post with confidence.
Explore Analytics is a cloud-based service designed for interactive data analysis and visualization, enabling users to analyze data, identify key factors and trends, and forecast business performance. It supports various data sources, including databases, big data platforms, applications, Google Spreadsheets, and files, providing instant access without the need for data duplication. Delivered as a cloud service, Explore Analytics requires no software installation and is accessible from any device with a browser and internet connection, including full functionality on touch devices like the iPad.
Key Features and Functionality:
- "Slice and Dice" Capabilities: Filter, aggregate, calculate, sort, and compare data to uncover valuable insights.
- Rich Visualizations: Utilize various visualizations, such as interactive timeline charts, to present data as lines, bars, areas, or stock charts, with features like scrolling and zooming for detailed analysis.
- Cloud-Based Delivery: Quick setup with no software installation required, offering immediate access to analytics and visualizations from anywhere.
- Comprehensive Data Access: Connect to multiple data sources, including databases , big data platforms , applications , Google Spreadsheets, and various file formats.
- ServiceNow Integration: Provides advanced reporting, analytics, and visualization for ServiceNow data, allowing live queries without data copying and direct publishing to ServiceNow dashboards.
Primary Value and User Solutions:
Explore Analytics empowers individuals and teams to gain actionable insights by analyzing and visualizing data from diverse sources. By identifying key factors and trends, users can make informed decisions, improve business performance, and forecast future outcomes. Its cloud-based nature ensures accessibility and ease of use, while integration with platforms like ServiceNow enhances reporting capabilities without the need for data duplication. This comprehensive approach addresses the need for efficient, real-time data analysis and visualization, enabling organizations to manage, adapt, and grow effectively.
PostAmplify is an all-in-one, AI-powered social media management platform designed for marketing agencies, communication agencies, and freelance social media managers.
Built to simplify the management of multiple clients and social media accounts, PostAmplify brings the entire social media workflow into one centralized workspace, from content strategy and creation to client approval, publishing, and performance analysis.
Unlike traditional social media scheduling tools, PostAmplify helps agencies make smarter content decisions using real data from their clients' social media accounts.
Key features include:
- **AI-Powered Content Strategy:** Analyze historical posts and performance metrics to identify what works, uncover content opportunities, and build data-driven editorial strategies for each client.
- **Multi-Client Management:** Organize clients, brands, and connected social media accounts from a single dashboard.
- **Content Creation & AI Assistance:** Generate post ideas, write engaging content, and adapt publications for different social media platforms.
- **Integrated Design Studio:** Create branded visuals, reusable templates, and multi-page carousels using each client's brand colors, fonts, and logos, without switching to external design tools.
- **Editorial Calendar & Scheduling:** Plan, organize, schedule, and publish content across multiple social media accounts.
- **Client Approval Workflows:** Share content with clients for review and approval, streamline feedback, and reduce endless email exchanges.
- **Performance Analytics & Reporting:** Track publication performance, identify top-performing content, and access social media metrics to support client reporting.
PostAmplify helps agencies reduce repetitive tasks, maintain brand consistency, improve client collaboration, and scale their social media operations without multiplying their tools.
From strategy to execution, PostAmplify gives social media professionals everything they need to manage their clients' online presence more efficiently.
ScalePad Cognition360 is an advanced business intelligence and analytics platform tailored for Managed Service Providers . By transforming data from ConnectWise PSA into actionable insights, Cognition360 empowers MSPs to enhance operational efficiency and profitability. The platform offers over 130 interactive reports and benchmarks, enabling users to delve deep into their business metrics and make informed decisions.
Key Features and Functionality:
- Comprehensive Reporting: Access to a vast library of interactive reports covering key operational and financial metrics, including profitability, technician efficiency, ticket dynamics, project performance, and agreement renewals.
- Drill-Down Capabilities: Users can explore data at granular levels to uncover root causes of trends and challenges, facilitating precise problem-solving.
- Predictive Analytics: Leveraging machine learning and artificial intelligence, Cognition360 provides predictive insights, allowing MSPs to anticipate capacity constraints, hidden cost drivers, and operational bottlenecks.
- Benchmarking: Compare performance against industry standards developed from extensive historical data, helping identify areas for improvement.
- Data Warehousing: Offloads reporting to a dedicated data warehouse, minimizing the impact on production systems while enabling historical trend analysis and "what-if" forecasting.
Primary Value and Problem Solved:
Cognition360 addresses the challenge MSPs face in extracting meaningful insights from vast amounts of data. By providing a centralized platform for comprehensive analysis, it enables MSPs to:
- Enhance Profitability: Identify and act on opportunities to increase profitability by at least 10-15% through detailed financial reporting and analysis.
- Improve Operational Efficiency: Monitor and optimize technician performance, project management, and service delivery processes.
- Data-Driven Decision Making: Transition from intuition-based to data-driven strategies, ensuring decisions are backed by accurate and timely information.
By integrating seamlessly with ConnectWise PSA, Cognition360 empowers MSPs to unlock the full potential of their data, driving growth and success in a competitive landscape.
StepFunction is an AI-driven revenue intelligence platform designed to help SaaS companies enhance and stabilize their subscription revenues by providing real-time, data-driven insights into customer behavior and intent. By analyzing extensive customer data, including product usage, support interactions, and feedback, StepFunction enables businesses to proactively identify upsell opportunities, predict at-risk customers, and recommend precise actions for customer success teams. This approach empowers companies to improve customer retention, reduce churn, and drive revenue growth through targeted strategies.
Key Features and Functionality:
- Customer Intent Analysis: Utilizes AI to interpret customer behavior signals, uncovering hidden patterns and trends that inform strategic decisions.
- Proactive Churn Prediction: Monitors engagement metrics and communications to detect early signs of customer dissatisfaction, allowing for timely interventions to improve retention rates.
- Upsell and Cross-Sell Recommendations: Analyzes purchasing patterns to deliver personalized product offerings, increasing customer lifetime value and driving additional revenue.
- Lead Qualification and Scoring: Evaluates and scores leads to prioritize prospects with the highest conversion potential, streamlining the sales process.
- Accurate Revenue Forecasting: Provides precise revenue forecasts by analyzing historical data and market variables, enabling better budgeting and strategic planning.
Primary Value and Solutions Provided:
StepFunction addresses the challenge of managing and interpreting vast amounts of customer data by offering an AI-powered solution that transforms raw data into actionable insights. By integrating seamlessly with existing data warehouses and employing generative AI for data processing, StepFunction ensures businesses can make informed decisions without the complexity of traditional data analysis methods. This leads to improved customer satisfaction, optimized resource allocation, and a competitive edge in the SaaS market.
Q-Sec is a managed security services provider focused on operating 24×7 security operations for organizations that cannot or do not want to run a full in-house SOC.
We provide 24×7 SOC as a Service, covering continuous security monitoring, threat detection, incident response, and day-to-day security operations. Our services are designed for CIOs who need reliable security coverage, clear operational visibility, and predictable costs. Q-Sec helps organizations detect and respond to real threats faster, stay aligned with regulatory requirements, and scale security operations as the business grows.
Organizations of all sizes have faced constraints within their IT-budgets for some time now. As the threat landscape continues to grow daily and IT-budgets remain constant, this has left our SIEM tools dormant.
Here at Compuquip, we understand the rules and regulations and already-tight budgets in IT, so we tailor each managed SIEM solution to fit your organization's needs.
Our Co-Managed SIEM service can serve the following areas and more:
System Integrations (SIEM, EDR, SOC)
Investigation or Incident Management
Proactive Threat Hunting Capabilities
& Much More ...
SIEM and SOC built for MSP and MSSPs. Tailored to small and medium businesses who want a SIEM and SOC services in order to comply with regulations and protect the ever-present danger of a cyber-attacks. This is the perfect solution for those organizations who do not have a SIEM and 24/7 Security Monitoring. Vijilan will deploy and implement its fully managed Security service in record time, and as part of the service, Vijilan will monitor and respond to any threat or suspicious behavior on the network through its technologically advanced SOC and Incident Response Team (IRT) who operate around the clock.