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Posted within Aircall
I rely on Aircall all day to talk with clients, so any hiccup in call quality has a real impact on how professional I sound. I have had moments where the audio cuts in and out, or the call suddenly drops, and I find myself repeating questions or asking the customer to call back. When this... Read more
Posted within Scorebuddy
Posted within Aircall
As my team scales, I have started to notice how quickly the overall Aircall bill can climb, especially when I cannot choose something as simple as a single‑user plan for certain roles. At the same time, when I hit a roadblock that affects customers, I sometimes feel I have to over‑explain how... Read more
Posted within Aircall
I depend on Aircall’s reporting to track how my team is doing, but I often feel boxed in by what I can actually see and filter. There are delays at times when loading data, and the options for customizing reports or digging deeper into certain trends feel quite limited. When a manager asks for a... Read more