--- title: Zoom Workplace Reviews meta\_title: 'Zoom Workplace Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 56556 reviews by the users' company size, role or industry to find out how Zoom Workplace works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 56556 scale: '5' date\_modified: '2026-08-12' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity ---

### Zoom Workplace Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place. [(2497 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271169&qs=pros-and-cons#reviews)

Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration. [(1221 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275432&qs=pros-and-cons#reviews)

Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions. [(1162 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1277252&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration. [(1060 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275343&qs=pros-and-cons#reviews)

Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams. [(1024 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271303&qs=pros-and-cons#reviews)

Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality. [(660 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275460&qs=pros-and-cons#reviews)

Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal. [(628 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1281208&qs=pros-and-cons#reviews)

Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction. [(620 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1269740&qs=pros-and-cons#reviews)

Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing. [(523 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1273920&qs=pros-and-cons#reviews)

Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet. [(476 mentions)](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1276568&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Zoom Workplace

##### 1. Ease of Use

Users value the **ease of use** with Zoom Workplace, enjoying convenient access to multiple features in one place.
[
See 2497 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271169&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martisa E. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martisa E. T.")
MT

Martisa E. T.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Communication, But Pricing Concerns"

What do you like about Zoom Workplace?

I like the background feature in Zoom Workplace because it lets you be anywhere and still put a background behind you. It makes the call look more pro

 ![Alexis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis F.")
AF

Alexis F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Collaboration with Zoom Workplace"

What do you like about Zoom Workplace?

I like how easy Zoom Workplace is to use and how easily it collaborates amongst my entire team. The setup was extremely easy, allowing for seamless co

##### 2. Features

Users love the **easy team meetings** on Zoom, with features like breakout rooms and seamless screen sharing enhancing collaboration.
[
See 1221 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275432&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martisa E. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martisa E. T.")
MT

Martisa E. T.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Communication, But Pricing Concerns"

What do you like about Zoom Workplace?

I like the background feature in Zoom Workplace because it lets you be anywhere and still put a background behind you. It makes the call look more pro

 ![Alexis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis F.")
AF

Alexis F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Collaboration with Zoom Workplace"

What do you like about Zoom Workplace?

I like how easy Zoom Workplace is to use and how easily it collaborates amongst my entire team. The setup was extremely easy, allowing for seamless co

##### 3. Reliability

Users commend the **reliability** of Zoom Workplace, ensuring seamless connections even during challenging internet conditions.
[
See 1162 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1277252&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Martisa E. T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Martisa E. T.")
MT

Martisa E. T.

Mid-Market (51-1000 emp.)

5.0/5

"Great for Communication, But Pricing Concerns"

What do you like about Zoom Workplace?

I like the background feature in Zoom Workplace because it lets you be anywhere and still put a background behind you. It makes the call look more pro

 ![Alexis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis F.")
AF

Alexis F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Collaboration with Zoom Workplace"

What do you like about Zoom Workplace?

I like how easy Zoom Workplace is to use and how easily it collaborates amongst my entire team. The setup was extremely easy, allowing for seamless co

##### 4. Meetings

Users appreciate the **ease of use and reliability** of Zoom Workplace for seamless meetings and effective collaboration.
[
See 1060 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275343&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"My Go-To Tool for Productive Team work"

What do you like about Zoom Workplace?

I like how Zoom makes it super easy to connect with my team. Starting a meeting is quick, the calls are clear, and I can chat or share files in the sa

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Review of zoom meeting app"

What do you like about Zoom Workplace?

One of the benefits of Zoom is its ease of use, with a user-friendly interface and simple setup. It is also available on various platforms, including

##### 5. Video Conferencing

Users value the **easy-to-use video conferencing** features of Zoom Workplace, enhancing collaboration and productivity across teams.
[
See 1024 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1271303&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Alexis F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexis F.")
AF

Alexis F.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Collaboration with Zoom Workplace"

What do you like about Zoom Workplace?

I like how easy Zoom Workplace is to use and how easily it collaborates amongst my entire team. The setup was extremely easy, allowing for seamless co

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"My Go-To Tool for Productive Team work"

What do you like about Zoom Workplace?

I like how Zoom makes it super easy to connect with my team. Starting a meeting is quick, the calls are clear, and I can chat or share files in the sa

### 5 Cons or Disadvantages of Zoom Workplace

##### 1. Limited Features

Users note the **limited features** of Zoom Workplace, expressing a desire for improved tools and streamlined functionality.
[
See 660 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1275460&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"All-in-One Collaboration Platform That Boosts Team Efficiency"

What do you dislike about Zoom Workplace?

Zoom Workplace could improve the overall user experience by simplifying the interface and reducing feature clutter, especially for new users. Making n

 ![Sudibya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sudibya S.")
SS

Sudibya S.

Small-Business (50 or fewer emp.)

5.0/5

"High-Quality, Uninterrupted Client Meetings with Zoom"

What do you dislike about Zoom Workplace?

they can offer 1 hour session to the free free users this can increase engagement more

##### 2. Zoom Issues

Users often experience **Zoom issues** like fatigue and connectivity problems, making long meetings challenging and impersonal.
[
See 628 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1281208&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Review of zoom meeting app"

What do you dislike about Zoom Workplace?

internet connectivity issues and the need for a stable network connection for high-quality video and audio calls. While Zoom offers virtual background

 ![Meg A. W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meg A. W.")
MW

Meg A. W.

Small-Business (50 or fewer emp.)

3.5/5

"Zoom is a staple in my Technical Support skills toolbox"

What do you dislike about Zoom Workplace?

The ability to allow others to share their screen is often hit or miss. I tend to have to make them the host to allow them to share their screen. Also

##### 3. Meeting Issues

Users often experience **meeting issues** like fatigue, cluttered interface, and connectivity problems, impacting overall satisfaction.
[
See 620 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1269740&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"My Go-To Tool for Productive Team work"

What do you dislike about Zoom Workplace?

It would be great if Zoom saved the meeting ID automatically. I use it every day, and having the details stored would make it quicker and easier to jo

 ![Melissa P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melissa P.")
MP

Melissa P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy videoconferencing for all experience levels"

What do you dislike about Zoom Workplace?

Not push AI so much. Not have do many pop ups every time you start a meeting.

##### 4. Missing Features

Users note the **missing features** of Zoom Workplace, highlighting the need for improved chat access and recording sharing.
[
See 523 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1273920&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"My Go-To Tool for Productive Team work"

What do you dislike about Zoom Workplace?

It would be great if Zoom saved the meeting ID automatically. I use it every day, and having the details stored would make it quicker and easier to jo

 ![Emily J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily J.")
EJ

Emily J.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless and User-Friendly Experience with Zoom Workplace"

What do you dislike about Zoom Workplace?

Everything is great.

##### 5. Connection Issues

Users experience **connection issues** with Zoom Workplace, affecting usability and overall satisfaction compared to alternatives like Google Meet.
[
See 476 mentions
](https://www.g2.com/products/zoom-workplace/reviews?filters%5Bsentiment_snippet%5D=1276568&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Review of zoom meeting app"

What do you dislike about Zoom Workplace?

internet connectivity issues and the need for a stable network connection for high-quality video and audio calls. While Zoom offers virtual background

 ![Rahul K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahul K.")
RK

Rahul K.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable Tool for Everyday Meetings and Communication"

What do you dislike about Zoom Workplace?

Sometimes it feels a bit heavy on my system, especially during longer meetings. Also, some advanced features are not available in all plans, which can

 ![Adam M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam M.")
AM

Adam M.

Senior Technical Writer

Information Technology and Services

Enterprise (\> 1000 emp.)

6/5/2026

"Stable, Straightforward Video Conferencing That Just Works"

4.5/5

What do you like best about Zoom Workplace?

One of the original and best dedicated video conferencing platforms. It became a household name during the pandemic and now is more stable than Teams, especially with large audience. It can be used onver the web or in the app. The UI is straightforward and uncluttered, without any unnecessary gimmicks like some competitor products. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

As a standalone meeting platform it is great, but competitors like Teams integrate with the office 365 platofrm better and enable documents to be shared. This is a bit of a weak point for Zoom. There are filters and backgrounds, some questionalble for professional use which is the main market. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

With larger cross-org announcments from senior leaders, all hands meetings etc, this is much more stable than Teams. We use that for day-to day comms but it freezes and becomes buggy with a very large audience over 1000. We sometimes invite guest speakers to present, when we use Zoom to benefit from the smooth, reliable experience. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerSource: Organic Review from User Profile

 ![Sumisha J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sumisha J.")
SJ

Sumisha J.

Senior Software Engineer

Computer Software

Mid-Market (51-1000 emp.)

6/4/2026

Guest users or non-business users of the software, not included in G2 scores.

"Reliable Platform for Team Collaboration and Communication"

4.5/5

What do you like best about Zoom Workplace?

Zoom Workplace delivers a reliable, high-quality communication experience for both internal team meetings and client discussions. I appreciate that it combines video meetings, team chat, calendar integration, and collaboration tools in a single platform, which helps me stay organized and keep everything in one place throughout the workday. The audio and video quality are consistently strong, and joining meetings is simple and straightforward, even for non-technical users. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Zoom Workplace is definitely feature-rich, but the growing number of tools and settings can make the interface feel a bit overwhelming at times, especially for new users. I’ve also noticed that resource usage can be more noticeable during longer meetings. On top of that, some of the more advanced collaboration features are limited to higher-tier plans, which may not be ideal for smaller teams working with tighter budgets. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace streamlines communication and collaboration by bringing meetings, chat, scheduling, and other productivity tools into a single platform. It cuts down on switching between multiple apps, which saves time and helps keep everything in one place. I find it makes it easier to stay connected and organized, especially when working with distributed teams. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

AD

AKSH D.

Developer

Information Technology and Services

Small-Business (50 or fewer emp.)

7/17/2026

"Reliable, Professional Video Meetings with Intuitive All-in-One Collaboration"

4.5/5

What do you like best about Zoom Workplace?

Zoom Workplace provides reliable video conferencing with strong audio and video quality, which helps virtual meetings feel smooth and professional. Its built-in chat, screen sharing, whiteboard, and calendar tools keep communication and collaboration in one place, and the intuitive interface makes it easy to navigate for both new and experienced users. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Actually, the free plan has time limits for group meetings, and some advanced collaboration and AI features require a higher-tier subscription. Also, the desktop app can occasionally use a significant amount of system resources during longer meetings. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Zoom Workplace makes remote communication easier by combining video meetings, team chat, file sharing, and other collaboration tools in one platform. It helps me stay connected with colleagues, run productive meetings, and work together efficiently without constantly switching between multiple applications. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Priyanka P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priyanka P.")
PP

Priyanka P.

Business Development Manager

Consulting

Mid-Market (51-1000 emp.)

4/25/2026

"More Than Just a Call - A True All-in-One Collaboration Hub."

5/5

What do you like best about Zoom Workplace?

I love how the AI Companion identifies action items during our weekly sprints, which saves me 30 minutes of admin work every Monday.

Since I work while travelling so high-quality video and audio even on lower bandwidths is a saviour for me.

The "Free" AI Value: This is the strongest ROI argument. Most competitors charge an extra $20–$30/user/month for AI features and here the AI Companion is included at no additional cost in paid plans, offering immediate savings on third-party transcription tools.

The interface is so ubiquitous that new hires usually don't need training to get started.

When we had specific questions about configuring Zoom Rooms or setting up our AI Companion features, the self-service resources were comprehensive.

It integrates deeply with Workvivo and offers Browser Tab Sharing, which is much smoother than sharing an entire messy desktop window. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

While the free tier is generous, the 40-minute limit on group meetings remains a major frustration for small teams or nonprofits.

The app become significantly heavier so it takes lot of memory. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

Problem: Earlier Team use to waste hours daily toggling between Slack for chat, Google Docs for notes for scheduling, and Zoom for calls.

Solution: It consolidates these into one interface. We can start a Zoom Doc during a meeting, continue the conversation in Continuous Meeting Chat, and use Zoom Scheduler to book the follow-up without leaving the app.

Benefit: Significant time savings and less "mental drag" from jumping between tabs.

Problem: Most companies want AI features but can't justify the $30/user/month "AI Tax" charged by other major suites.

Solution: AI Companion at no additional cost for paid accounts.

Benefit: High ROI. Review collected by and hosted on G2.com.

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6/4/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Rock S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rock S.")
RS

Rock S.

Student

Small-Business (50 or fewer emp.)

5/28/2026

Guest users or non-business users of the software, not included in G2 scores.

"High-Quality Screen Sharing and Annotations Make Zoom Great for CAD Collaboration"

5/5

What do you like best about Zoom Workplace?

As a Mechanical Engineering student at RGPV, I highly value Zoom's high-quality screen sharing and interactive annotation tools. During our major/minor projects or CAD design discussions (like AutoCAD or SolidWorks), we can easily share our screens and use the annotation pen to pinpoint exactly where a design change is needed. It makes our technical collaboration extremely smooth and effective. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

Sharing heavy engineering software simulations or 3D CAD models over Zoom sometimes causes a lag if the internet speed drops. A built-in feature to optimize frame rates specifically for high-end graphic software sharing would be a great addition. Also, the 40-minute limit on free group calls interrupts our long study sessions. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

It completely solves the challenge of remote collaboration for our group projects outside the college workshop. My team members live far away, but Zoom allows us to connect instantly to discuss engineering formulas, review project reports, and prepare for our viva exams without needing to travel. It saves us a lot of time and keeps our academic work organized. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

HV

HARRI V.

student

Small-Business (50 or fewer emp.)

5/25/2026

Guest users or non-business users of the software, not included in G2 scores.

"Simple UI, Free Option, and Strong Cross-Country Connectivity"

4.5/5

What do you like best about Zoom Workplace?

The UI is simple and easy to use. I also appreciate that there’s a free usage option available and that it supports connectivity between countries. It works well with integrated apps like the whiteboard, and Zoom support is alright. However, the AI companion isn’t very clear or easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

The connection sometimes drops, and although the UI is simple and easy to navigate, some parts could still be improved. It would also help if the app felt less laggy during screen sharing and when using the whiteboard. Zoom pro could be priced lower as its a little high for indian citizens. and like i said earlier ai couold be improved Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

I used to take guitar classes and Zoom happened to be most reliable for international calls, must i say very nostalgic right now.

The whiteboard features and sharing windows with audio is something its better than its competitors.

Although the ui is simple, it has some problems when multiple people are on the screen. Also joining meeting is very quick without accounts especially on phones, with the call feature Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Safin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Safin G.")
SG

Safin G.

Software Engineer

Information Technology and Services

Mid-Market (51-1000 emp.)

5/25/2026

Guest users or non-business users of the software, not included in G2 scores.

"Feature Rich Platform for Messaging, Meetings, Collaborating and more"

4/5

What do you like best about Zoom Workplace?

The video and audio quality, along with AI features like meeting summaries, meeting agendas, and task lists, are the best parts of Zoom Workplace, and they really help in my day-to-day meetings with team members. Another thing I like about Zoom Workplace is that it brings everything into one place, such as chatting, calling, meetings, and scheduling, so there’s no need to switch between multiple apps. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I’ve noticed that when I start the Zoom desktop app on my Mac, it consumes a lot of memory, which is really concerning because it sometimes slows down my system. It also occasionally freezes during startup. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

First of all, it helps me by providing a platform where I can have uninterrupted meetings with my team members. It also keeps track of meetings and sends reminders. On top of that, the AI companion mode helps me quickly search through meetings and chats, and it can summarize meetings as well. Overall, in my day-to-day work it really helps keep everything organized and manageable. Review collected by and hosted on G2.com.

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Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

SR

Sameer R.

Operations - Executive

Enterprise (\> 1000 emp.)

8/5/2026

""Zoom Workplace Keeps My Team Connected and Productive""

4/5

What do you like best about Zoom Workplace?

I use Zoom Workplace daily as a supervisor and RTM to connect with my team, conduct one on one calls and host training sessions from my desk. Few things I like most:

- Simple and clean interface, joining or hosting a call takes just one click from anywhere

- Zoom Chat keeps all team communication in one place, no need to switch between apps

- Screen sharing helps me present performance data and score sheets directly during calls

- Breakout rooms are very useful during training to split agents into smaller focused groups

- Recording lets me save important sessions so agents can refer back anytime

- Works seamlessly on desktop and mobile, so I stay connected even on the go

- Integrates well with Google Calendar and Outlook making scheduling and joining meetings effortless Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

No big dislikes, but sometimes the app can be heavy on system resources during long calls, and notification management could be better as it gets overwhelming when multiple chats and meetings are active at the same time. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

As a supervisor and RTM, staying connected with my team and conducting meetings from my desk used to require multiple tools. Zoom Workplace solved this by bringing calls, chat and scheduling all in one place. Now I can host training sessions, one on ones and team calls instantly without switching apps, saving time and keeping the whole team connected and aligned every day. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Neo Charity M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neo Charity M.")
NM

Neo Charity M.

Marketing Officer and Analyst

Small-Business (50 or fewer emp.)

8/4/2026

"Streamlined Virtual Meetings with Rich Features"

4.5/5

What do you like best about Zoom Workplace?

I appreciate Zoom Workplace for its range of features that assist in getting work done, like screen sharing, breakout rooms, and the ability to hold webinars. It can sync with my calendars, making it easy to track workload. I love the ability to record sessions and turn on transcripts for easier referencing, which helps if I miss any points during meetings. The feature to listen later or share recordings with someone who missed the meeting is very valuable to me. I also find Zoom Workplace user-friendly and the initial setup was pretty easy, without requiring a lot of configuring. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I find it battery-consuming and it takes too much processing power. Adding more features can make it look and feel cluttered, which can be a bit distracting. There's also too much admin and app configurations, making it feel overwhelming. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

I use Zoom Workplace for video conferencing to save on costs and resources without hiring venues. It easily handles large groups, syncs with my calendar, and the recording and transcription features help me catch up on missed meetings. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Yeferson P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yeferson P.")
YP

Yeferson P.

Coordinador de tecnología

Mid-Market (51-1000 emp.)

5/12/2026

"Easy to Use and Highly Effective, but Expensive"

5/5

What do you like best about Zoom Workplace?

I like that Zoom Workplace is very easy to use. Creating meetings, setting the dates and details is very simple, and creating recurring meetings is quite easy. I also appreciate that the fields one must fill out are specific, concrete, and essential, which makes scheduling sessions easier. Additionally, the system is very lightweight when you want to connect to Zoom sessions. Review collected by and hosted on G2.com.

What do you dislike about Zoom Workplace?

I have no way to set a free user as a co-host, and this would help me a lot for meetings with external people where it's necessary to configure access before starting the session itself. Review collected by and hosted on G2.com.

What problems is Zoom Workplace solving and how is that benefiting you?

I use Zoom Workplace to manage users, billing, and virtual meetings. Resolve billing control, scheduling without overlaps, and it allows cloud or local recordings. Transcriptions and notes with AI help identify key points and tasks. Review collected by and hosted on G2.com.

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6/14/2026
Current UserValidated ReviewerSource: OrganicAI Translated

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