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Compare Shopify and Zoho Commerce 
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At a Glance
Market Segments
Small-Business (80.2% of reviews)
Small-Business (79.8% of reviews)
Entry-Level Pricing
$29/ per month
Starting at $140.00 Per Month
Shopify
Star Rating
(4,858)4.4 out of 5
Market Segments
Small-Business (80.2% of reviews)
Pros & Cons
Entry-Level Pricing
$29/ per month
Browse all 3 pricing plansZoho Commerce
Star Rating
(91)4.3 out of 5
Market Segments
Small-Business (79.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $140.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shopify excels in its Ease of Use with a score of 8.9, making it a preferred choice for small businesses looking for a straightforward setup. In contrast, Zoho Commerce, while still user-friendly, has a slightly lower score of 8.4.
- Reviewers mention that Shopify's Payment Processing capabilities are robust, scoring 8.9, which includes features like multi-currency support and automated tax calculations. Zoho Commerce, however, has a solid score of 8.5 but lacks some of the advanced features that Shopify offers.
- G2 users highlight Shopify's superior Storefront Design Tools with a score of 8.6, allowing for extensive customization and appealing layouts. Zoho Commerce, with a score of 7.9, is noted for being less flexible in design options.
- Users on G2 report that Shopify's Customer Support is highly rated at 9.0, providing timely assistance and resources. In comparison, Zoho Commerce has a commendable score of 7.9, but some users feel that response times could be improved.
- Reviewers mention that Shopify's Inventory Management features are comprehensive, scoring 8.6, which is crucial for businesses with large product catalogs. Zoho Commerce, while scoring 8.5, is noted for having fewer advanced inventory features.
- Users say that Shopify's Multi-Channel Support is a standout feature, scoring 8.5, allowing seamless integration with various sales channels. Zoho Commerce, with a score of 7.7, is seen as less effective in this area, limiting options for businesses looking to expand their reach.
Pricing
Entry-Level Pricing
Zoho Commerce
ADVANCED
Starting at $140.00
Per Month
- Composite Items
- Price Lists for customer groups
- Mega menu
Free Trial
Shopify
No trial information availableZoho Commerce
Free Trial is available
Ratings
Meets Requirements
8.8
4,112
8.0
62
Ease of Use
8.9
4,137
8.4
62
Ease of Setup
8.8
2,428
8.0
37
Ease of Admin
8.9
2,277
8.1
30
Quality of Support
8.4
3,854
8.3
63
Has the product been a good partner in doing business?
8.8
2,234
8.5
31
Product Direction (% positive)
8.8
4,003
9.1
54
Features by Category
Headless Commerce
8.2
449
Feature Not Available
8.4
464
8.1
30
8.3
484
8.2
31
8.3
573
8.1
39
8.5
526
8.1
37
Generative AI
8.0
224
7.6
13
7.9
223
7.4
13
Agentic AI - E-Commerce Platforms
8.0
74
Not enough data
8.2
74
Not enough data
8.1
73
Not enough data
8.0
73
Not enough data
8.0
73
Not enough data
8.1
74
Not enough data
Merchandising/Marketing
8.6
3421
7.8
43
8.6
3469
7.7
43
8.3
3396
8.0
41
8.3
3352
7.3
41
8.4
3177
7.2
39
8.4
3112
7.6
37
8.2
3088
7.6
41
Product Catalog
8.6
3364
8.3
42
8.5
3312
8.2
39
8.5
3358
8.3
42
8.4
2726
Feature Not Available
Order Process
8.8
3442
8.1
42
8.6
3359
7.8
41
8.6
3316
7.9
42
8.9
3400
8.3
40
8.8
3390
8.5
43
8.5
3109
7.5
39
8.6
3181
8.3
42
8.5
2797
7.3
22
Multi-Channel Support
8.5
2983
7.6
33
8.8
3208
7.9
38
8.7
3012
7.6
35
8.5
3112
7.9
41
8.3
2439
Feature Not Available
8.4
2496
7.0
33
8.2
2309
8.2
35
Platform
8.3
2511
8.2
30
8.4
3178
8.0
40
8.6
3030
8.0
35
8.7
3163
8.4
40
8.5
3199
8.2
38
8.9
3166
8.8
36
8.4
2483
Feature Not Available
8.8
3089
8.4
36
8.4
2573
7.7
31
8.5
2539
8.0
33
8.7
2898
8.5
34
8.9
3188
8.3
37
Payment processing - Merchant of Record
8.6
28
Not enough data
8.6
27
Not enough data
8.6
27
Not enough data
8.5
26
Not enough data
8.3
26
Not enough data
8.0
27
Not enough data
Tax management - Merchant of Record
8.3
25
Not enough data
8.4
25
Not enough data
8.3
25
Not enough data
Security and Compliance - Merchant of Record
8.4
25
Not enough data
8.6
25
Not enough data
8.8
25
Not enough data
8.7
25
Not enough data
Administration - Merchant of Record
8.4
26
Not enough data
8.5
26
Not enough data
8.5
26
Not enough data
Categories
Categories
Shared Categories
Shopify and Zoho Commerce are categorized as E-Commerce Platforms
Reviews
Reviewers' Company Size
Shopify
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
26.2%
Apparel & Fashion
8.9%
Marketing and Advertising
7.5%
Consumer Goods
5.4%
Information Technology and Services
3.4%
Other
48.6%
Retail
13.1%
Marketing and Advertising
9.5%
Information Technology and Services
8.3%
Apparel & Fashion
7.1%
Computer Software
6.0%
Other
56.0%
Alternatives
Discussions
What are the features of Shopify?
5 Comments
MM
In word you can say shopify is your own "shop"Read more
What is Shopify used for?
5 Comments
PP
Shopify is an Ecommerce CMS platform where we can setup the store and sell our products.Read more
How can I change my store name in Shopify?
3 Comments
CH
Yes, you can change your stores name as long as you are not paying back a cash advance given by Shopify. If you’re currently in repayment you can’t change...Read more
What is Zoho Commerce?
2 Comments
HK
Zoho Commerce is a tool that businesses use to create and take care of their online stores. It helps make the online store look nice, manage products, handle...Read more
Zoho Commerce has no more discussions with answers
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