--- title: Zoho Commerce Reviews meta_title: 'Zoho Commerce Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 101 reviews by the users' company size, role or industry to find out how Zoho Commerce works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 101 scale: '5' date_modified: '2026-07-19' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Zoho Commerce Reviews **Vendor:** Zoho **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 101 ## About Zoho Commerce Zoho Commerce is a comprehensive ecommerce platform that empowers businesses to create and manage online stores, accept orders, track inventory, process payments, manage shipping, and market their brand with ease. With a global reach and availability in 30+ countries, Zoho Commerce offers a one-stop solution for merchants, providing an integrated ecosystem that simplifies e-commerce operations and eliminates the need for coding expertise. ## Zoho Commerce Pros & Cons **What users like:** - Users value the **ease of use** of Zoho Commerce, appreciating its intuitive interface and seamless integration features. (12 reviews) - Users find **seamless integration** with other Zoho apps enhances productivity, streamlining their e-commerce operations effectively. (8 reviews) - Users value the **seamless inventory management** of Zoho Commerce, simplifying the process of tracking orders and stock. (5 reviews) - Users love the **template variety** in Zoho Commerce, which simplifies the creation and customization of e-commerce websites. (5 reviews) - Users appreciate the **flexible customization options** in Zoho Commerce, making site management effortless and intuitive. (4 reviews) - Users love the **ease of use and customization** in Zoho Commerce, streamlining e-commerce website creation effortlessly. (4 reviews) - Navigation Ease (4 reviews) - Easy Setup (3 reviews) - Quick Setup (3 reviews) - Users value the **secure and reliable nature** of Zoho Commerce, enabling effective inventory management and data protection. (3 reviews) **What users dislike:** - Users find **limited features** in Zoho Commerce, lacking advanced customization and modern design options for their stores. (9 reviews) - Users find **limited customization options** in Zoho Commerce restrict their store's design and functionality compared to bigger platforms. (5 reviews) - Users face **integration issues** when working with non-Zoho tools, requiring technical expertise for effective use. (4 reviews) - Users express frustration with **slow customer support** in Zoho Commerce, impacting their experience and issue resolution. (3 reviews) - Users find the **cost** of Zoho Commerce to be high, especially for advanced functionalities in higher-tier plans. (2 reviews) - Users find the **learning curve steep** for Zoho Commerce, especially for those unfamiliar with the Zoho ecosystem. (2 reviews) - Complex Implementation (1 reviews) - Confusion (1 reviews) - Data Management (1 reviews) - Users face **interface issues** with integrations and customizations that may need technical expertise and workarounds. (1 reviews) ## Zoho Commerce Reviews ### 1. The Best Indian Software **Rating:** 5.0/5.0 stars **Reviewed by:** Shyam N. | Vice CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Zoho Commerce?** It is easily made and easily customized with less or no coding sometimes. All inbuilt features are the highlights, and no plugins are to be installed **What do you dislike about Zoho Commerce?** So far, I didn't find any downsides. The one thing I wanted was customer support for up to 6 days. The themes are fewer and more themes to be added **What problems is Zoho Commerce solving and how is that benefiting you?** I had some problem integrating Razorpay. When emailed they immediately responded with the solutions and also sent screenshots and tutorial links ### 2. Modern Way of Doing Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Zoho Commerce?** Very user-friendly, especially for those that are non-tech. Super intuitive for admins and customizable. You can also have a free trial without the hassle of a credit card. **What do you dislike about Zoho Commerce?** Although the e-commerce website is customizable, Zoho Commerce might want to add sharper and more modern pre-built templates that users can choose from. There could also be minute inaccuracies in terms of sales and inventory reports. **What problems is Zoho Commerce solving and how is that benefiting you?** Managing every aspect of running a business. Zoho Commerce helps take over repetitive tasks through automation and intelligence so that you, as the business owner, can focus on making more meaningful interactions with your customers. ### 3. Zoho Commerce has changed the way we now do business! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2022 **What do you like best about Zoho Commerce?** Ease of communicating the stock status in real time to our customers via easy synchronization with our Zoho Inventory system, easy-to-build website, user-friendly interface, and order placement features. **What do you dislike about Zoho Commerce?** We needed a few features based on our custom requirements that were not available as standard features, but the Zoho Commerce design and development team is helping us incorporate these features and have been very helpful and cooperative in building Zoho Commerce as it best suits our needs. **What problems is Zoho Commerce solving and how is that benefiting you?** We used to conduct business the traditional way, communicating our stock availability to customers via email or over the phone. Since we are a wholesale business, our stock is constantly changing every hour of the day. It was quite a time-consuming expensive way of doing business. With Zoho Commerce, we have now provided this information to our customers in real-time, by synchronizing Zoho Commerce with Zoho Inventory. This is now helping us reduce communication time with customers and focus our attention on processing and shipping orders faster. ### 4. Reviewing as an Agency for E-com and Digital marketing clients **Rating:** 1.5/5.0 stars **Reviewed by:** Dushyant C. | Guest Faculty, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Zoho Commerce?** Its simple and easy to understand, and its economical also, no other software is so economical as like zoho commerce. Though it is not for multivendor but as a single vendor software it is ok. **What do you dislike about Zoho Commerce?** Limitation in designing landing page and editing code, Slider header, product display page, no-hover on products to get zoomed, not mobile friendly, not option to create design of our own. No option for multivendor **What problems is Zoho Commerce solving and how is that benefiting you?** It solve a problem for our new client who want to start an e-com store but want to start low. ZC platform help us to build our client's digital presence before launching their DM campaign and go with beautiful and attractive website like shopify and storehippo provide. ### 5. Best Ecommerce platform for Small Biz startups **Rating:** 4.0/5.0 stars **Reviewed by:** Samrita P. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Zoho Commerce?** Website speed is awesome, Customer Support is excellent, Value for money vs similar platforms which are currently available. **What do you dislike about Zoho Commerce?** Checkout can happen only in Base currency. Also WEBP image format needs to be implemented so we can have lower KB images. **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho commerce is an excellent platform for Small biz startups to connect with Potential customers. Kudos to their support team that we have been able to easily move from your ### 6. Recognize this great tool called Zoho Commerce **Rating:** 4.0/5.0 stars **Reviewed by:** Aman G. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about Zoho Commerce?** It just settles very well with the rest of our Zoho One products. Even better is the customer support. Very well talented and patience is their virtue. Much appreciated on those terms. **What do you dislike about Zoho Commerce?** There are little minute details that need to be taken care of which I'm sure that Zoho will pretty soon. Things like password policy features. Images in Category columns not boding well. **What problems is Zoho Commerce solving and how is that benefiting you?** We always had a problem with program compatibility issues since we have been using Zoho One products for the last couple of years. Especially the Zoho Inventory has always been a problem however, using Zoho Commerce, has been a great relief because of the seamless compatibility. ### 7. Great experience **Rating:** 3.5/5.0 stars **Reviewed by:** Shriram V. | Compliance associate, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Zoho Commerce?** Website templates were amazing and the whole product was built well to feed the end user's needs and expectations. Haven't received much complaints from the clients thus far. **What do you dislike about Zoho Commerce?** So far so good, I haven't faced any issues as far as I've been using this product and the support I've been getting from the back end team to clear any ambiguity was helpful as well. **What problems is Zoho Commerce solving and how is that benefiting you?** I've not faced any issues from the zoho commerce. I didn't have the need to reach out to the company for any clarifications or any disabilities. It's good as of now. ### 8. Site building experience with zoho **Rating:** 3.0/5.0 stars **Reviewed by:** Zaneb I. | Content Marketing Strategist , Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Zoho Commerce?** Product catalog is pretty extensive Customer support is good Order management feature is user-friendly **What do you dislike about Zoho Commerce?** Marketing and SEO capabilities can be improved. Would appreciate if they work on strengthening their knowledge base There's a room for a lot of new features to be added **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho commerce is ensuring that exommerce is accessible to masses and one can easily setup an online business within a reasonable budget. ### 9. Perfectly working with Zoho Books, Inventory Module, **Rating:** 4.5/5.0 stars **Reviewed by:** Santosh Puranik C. | H, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Zoho Commerce?** Flawless Data flow saves a duplicate of work. Ease of working in the backend, Simpl excel upload for updation, Has solutions for every requirement and bug, Prompt support and faster solution deivery. **What do you dislike about Zoho Commerce?** Needs More improvement in the template in the front end, Related product needs to be customizable, Needs Bulk Show or Hide product over store option, Needs the compare option which is missing. Need PDF, Videolink, Product Catalogue icons below the Product Images. Needs the Document upload option in the commerce in sync with Zoho Workdrive. **What problems is Zoho Commerce solving and how is that benefiting you?** By a flowless integration within the Zoho modules, save our productive time of duplicate data entry work. Now we need to update the data in Inventory only which get synced with Zoho. ### 10. Wow finally got web software for website **Rating:** 5.0/5.0 stars **Reviewed by:** Vijay D. | Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2022 **What do you like best about Zoho Commerce?** It's very helpful in e commerce, especially to send details to customers. It's easy & simple to use. It's economical and best app ever I have used. **What do you dislike about Zoho Commerce?** Lack of features like; zooming the product, multivendor, and don't create own design. **What problems is Zoho Commerce solving and how is that benefiting you?** It's very best for B2B and e commerce. It uses no time to send information to customers. It help me to sort out different my e commerce problems. ### 11. Best online product to setup your store **Rating:** 5.0/5.0 stars **Reviewed by:** sushil s. | business head, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Zoho Commerce?** User friendly, easy to setup and integrate with books and inventory, you can access any report on the go and also have mobile app for the store **What do you dislike about Zoho Commerce?** yes there are few things like adding features as you want to showcase which is probably with the limitation with all saas based models **Recommendations to others considering Zoho Commerce:** If you are planning to setup the online store with your offline sales, then this is the best platform because you can handle offline+ online inventory and accounts in much better way with other applications in sync with it **What problems is Zoho Commerce solving and how is that benefiting you?** we can have good control on our inventory movement whether online or offline and also can create any reports we want from backend and very less efforts to maintain it ### 12. Zoho Commerce has a lot to offer **Rating:** 5.0/5.0 stars **Reviewed by:** Stefano M. | Store owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Zoho Commerce?** I recently switched from Magento 2 to Zoho Commerce and I am very satisfied with the choice I made. It's simple to use and super easy to set up, It is also natively integrated with powerful programs for warehouse management, CRM, marketing automation and much more. **What do you dislike about Zoho Commerce?** A function to quickly promote a series of products is missing, You have to set a special price for each SKU. You can't export the dataset but only ALL SKU. **What problems is Zoho Commerce solving and how is that benefiting you?** Since using Zoho Commerce I no longer have to worry about server management, patches and updates. When new features or updates are available you will find them immediately installed and ready to use. I can finally focus solely on selling. ### 13. Has a lot of potential but still lacks some key features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Zoho Commerce?** For us having tools to sell to B2B clients (Pricelists, not allowing to register unless we send and invitation...). We use it combined with Zoho Books, CRM and other tools of the suite. Being included in the Zoho One suite is a big hit too. **What do you dislike about Zoho Commerce?** The poor integrations with other Zoho One tools, sharing some configurations with Zoho Books (if you change something in Zoho Commerce it changes in Zoho Books without telling), the poor customization in register forms and even stock integrates GLOBALLY with Zoho Inventory, meaning that if you have warehouses in different locations that are "reserved" or not available it takes them into account. **What problems is Zoho Commerce solving and how is that benefiting you?** We needed a platform to sell to some of our B2B clients that were not worth selling one by one. After A LOT OF CODE AND SCRIPTS MADE BY US, we reached a point of it working quite autonomous. ### 14. Great platform to create your online store **Rating:** 4.5/5.0 stars **Reviewed by:** Mazhar I. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2022 **What do you like best about Zoho Commerce?** * Easily build a website * Track inventory and orders etc * Integrate your store with other services of either the Zoho platform or another platform * Analytics tools are great **What do you dislike about Zoho Commerce?** * Lack of customization of your store makes it annoying sometimes. **What problems is Zoho Commerce solving and how is that benefiting you?** *It is solving the problem of CRM, and email hosting also. ### 15. Our first experiences after a week from installation **Rating:** 3.5/5.0 stars **Reviewed by:** Bertus B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Zoho Commerce?** The support team is very good, they really take time to help you with your questions. **What do you dislike about Zoho Commerce?** I expected to start building a online store with all compents we have in Zoho Campains, Zoho products, Zoho CRM, Zoho forms etc but not that easy, need to take some time to learn. **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho Commerce has to solve the problem of needing a lot automated flows between different software which often lead to bugs ### 16. Zoho Commerce Review **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2022 **What do you like best about Zoho Commerce?** Very user-friendly, good integrations, a lot of add-ons and automation, efficient if you are using it with Zoho One **What do you dislike about Zoho Commerce?** Missing very basic and crucial elements, such as: Multi-language selection, Currency choice, header customization, product page customization, and many more basic elements **What problems is Zoho Commerce solving and how is that benefiting you?** With the Zoho One solution, it allows us to centralize all the order processing into one system, Zoho commerce is easily connected with books, inventory,...etc ### 17. Easy to Configure and Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Pandian S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Zoho Commerce?** Easy to Configure and Easy to use site and update quickly **What do you dislike about Zoho Commerce?** most of the setting , tag and Anchors may not be accessible/usable **What problems is Zoho Commerce solving and how is that benefiting you?** useful for small business to manage independently ### 18. Best choice for E- Commerce - Review from experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sindinga S. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Zoho Commerce?** the features awesome customer support pricing is nominal and affordable for such fetaures **What do you dislike about Zoho Commerce?** more integrations can be done via plugins **Recommendations to others considering Zoho Commerce:** If you are looking for a easy to build ecommerce website without much technical knowledge choose zoho right away. I have been using zoho for the past 2 years and my business has increased 10X. **What problems is Zoho Commerce solving and how is that benefiting you?** The customer support team mostly solves the technical issues that i have on website which was very easy for me. application usage doubts were clarified by the team ### 19. Brandy Jackson **Rating:** 3.5/5.0 stars **Reviewed by:** Brandy Jackson B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2022 **What do you like best about Zoho Commerce?** I like that it is easy to create a website and it links with my Zoho books account. It really helps keep things organized. Shopify did not do this for me . **What do you dislike about Zoho Commerce?** I would really like to see a mobile app for Zoho commerce . **What problems is Zoho Commerce solving and how is that benefiting you?** It is making things easy to work the website and the accounting software together ### 20. Zoho is one place for all your business needs **Rating:** 4.5/5.0 stars **Reviewed by:** Raja A. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Zoho Commerce?** Simple to undersatande platform Quik accessbile Secure campiagns creation **What do you dislike about Zoho Commerce?** Little Expensive integration with other app complex **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho is helping us to built good client market for our busniess. ### 21. The best e-commerce platform I've never used **Rating:** 4.5/5.0 stars **Reviewed by:** Joel S. | Directeur Général , Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2022 **What do you like best about Zoho Commerce?** Zoho has made it easy for users to manage the inventory, manage shipping, manage tax management, and accept online and offline payments. This was a very helpful tool. If you are looking to start an online store, I would recommend Zoho Commerce. It is easy to use and you can create your store with ease. You can manage inventory, fulfil store orders on time, set up shipments, automate tax management, and accept online and offline payments. **What do you dislike about Zoho Commerce?** The number of countries approved by Zoho Commerce is limited, especially African countries that are very poorly represented. It would therefore be excellent if some major African and Asian countries were integrated into the platform. **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho Commerce is an easy-to-use platform. It is super intuitive and anyone can master it in a few hours of practice. The different features allow you to have a fast online store for a better customer experience. ### 22. Best E-commerce tool for merchants **Rating:** 4.5/5.0 stars **Reviewed by:** Mustafa A. | Online Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Zoho Commerce?** Zoho commerce is a good tool for merchants who wants to do their business with ease. The integration they have with different payment methods is just awesome. I would recommend it to the merchants. **What do you dislike about Zoho Commerce?** The only thing that I felt is not up to the mark is the pricing. Being in a competitive market, Zoho needs to think of reducing the pricing to engage more merchants. **Recommendations to others considering Zoho Commerce:** One of the best tools for e-commerce. Must try once **What problems is Zoho Commerce solving and how is that benefiting you?** Having Zoho commerce has streamlined the business with so many integration tools available. Life has become much easier with Zoho. Tracking orders and handling inventories is much easier now. ### 23. A Perfect e-Commerce Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Yaqoob N. | Client Acquisition Manager (Sales), Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2022 **What do you like best about Zoho Commerce?** Zoho Commerce is the best and perfect platform for eCommerce to set up our virtual online store. It is easy to set up and easily integrates with Zia's AI platform. Zoho Commerce helps me to manage my online business sales, whether it be by tracking orders, inventory, payments, or any shipping processes. **What do you dislike about Zoho Commerce?** There is not so much to dislike about Zoho Commerce, and I feel it is heading in the right direction. Still, while integrating Zoho Commerce for the first time, I think there must be an option for some more templates, especially for the business dealing with "Service providing sectors." **What problems is Zoho Commerce solving and how is that benefiting you?** I am using Zoho Commerce for my online virtual store, where we sell IT-related goods and provide services. With Zoho Commerce, it has been an easy task for me to manage my e-commerce business, whether from inventory management or any shipping-related queries. It saves my time and is easy to integrate with other websites, and is easier to use than other e-commerce platforms like Woo Commerce and all. ### 24. Zoho Commerce is easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Camille M. | Lead Generation I CRM Data Entry Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Zoho Commerce?** Navigation and tools are simple and easy **What do you dislike about Zoho Commerce?** Could be better when it comes to personalization **What problems is Zoho Commerce solving and how is that benefiting you?** Automatic mailing ### 25. Zoho Commerce Vs Big Commerce **Rating:** 2.5/5.0 stars **Reviewed by:** Nitish B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2022 **What do you like best about Zoho Commerce?** Its compatalibty with other Zoho softwares and economical prices. **What do you dislike about Zoho Commerce?** Basic quality of themes and basic level of interface with not much features as Big commerce. **What problems is Zoho Commerce solving and how is that benefiting you?** Its not completely soving our problem. We are still compromising on a lot of things. ### 26. Useful for businesses **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about Zoho Commerce?** Order management system is useful. I like the stages of classifying my orders and keeping track of how many is in what stage. **What do you dislike about Zoho Commerce?** For a user from Bangladesh, some features aren't optimized. **What problems is Zoho Commerce solving and how is that benefiting you?** It's an easy to use system to track my business. ### 27. Feature rich store setup is easy. The free tier has all the essential functions of an online store. **Rating:** 5.0/5.0 stars **Reviewed by:** Bikki K. | Machine learning engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Zoho Commerce?** Its can be easily integrated with other zoho products like Zoho CMS, Zoho Invoicing, Zoho mail and much more. These alone make it a great choice as inventory management, customer support and other verticles are simplified **What do you dislike about Zoho Commerce?** The free plan has limits on orders which is a huge disadvantage compared to open source alternatives like wordpress (woocommerce) and Shopify. **What problems is Zoho Commerce solving and how is that benefiting you?** It takes away the pain of setting up a commercial store. I have a one-product store and it's lightweight and has all the essential elements. It's a great pick for a one-product store. ### 28. Years of Use, Still into it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Zoho Commerce?** I like how all the tools you need as a business are available and ready to integrate. **What do you dislike about Zoho Commerce?** Sometimes you do have to dip deeper into coding to get things done. There are times you have to really explain things and show pictures/video, but it's long-distance communication and in the end it works out **Recommendations to others considering Zoho Commerce:** Be patient and ready to explain our your issues, if any, and provide pictures/videos of it. **What problems is Zoho Commerce solving and how is that benefiting you?** Making it easy to set up a new store. This allows us to go in online first and work towards the more expensive onsite models. ### 29. The store setup is easy and fast. The support team is also very helpful. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2022 **What do you like best about Zoho Commerce?** The product deployment is so quick. We can easily deploy products without having a tech team and we can upload excel files products all at once so thats like 10X faster!!! **What do you dislike about Zoho Commerce?** The process flow doesnt match our system so it was a bit hard to bend the flow based on our requirements, anyways the customer success team is so helpful that we dont have to worry about this! **What problems is Zoho Commerce solving and how is that benefiting you?** Managing a tech team is what we see was most painful... ### 30. Zoho review **Rating:** 3.5/5.0 stars **Reviewed by:** Kaela R. | Integrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2022 **What do you like best about Zoho Commerce?** Easy integration and easy set up for novice website builder. **What do you dislike about Zoho Commerce?** Price list is only available through the most expensive plan and not through zoho one. **What problems is Zoho Commerce solving and how is that benefiting you?** E-commerce solution ### 31. Zoho is easy to use and keep track all the activities with better insights **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Zoho Commerce?** Zoho overall features and insights provided **What do you dislike about Zoho Commerce?** Tags option is confusing sometime while using zoho mail **What problems is Zoho Commerce solving and how is that benefiting you?** On a cloud Ecommerce platform with different features from tracking inventory to analytics and many more ### 32. I like ZOHO Commerce in concept, but we keep running into plan upgrades that are unknown costs. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Maritime | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Zoho Commerce?** Easy to learn. Remote support is very helpful. **What do you dislike about Zoho Commerce?** It is difficult to remember which items are in the Settings submenus and which are in the Site Settings submenus. Is there an intuitive map to learn from? Also, the increasing costs as we need to add different ZOHO products which we could not determine from the beginning. **Recommendations to others considering Zoho Commerce:** Beware of cost creep as additional ZOHO products and plans may be required to meet specific site needs. **What problems is Zoho Commerce solving and how is that benefiting you?** Short learning curve to get a website online to start selling. ### 33. It's best application for using in business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Zoho Commerce?** The application have huge number of options which will help to get work done eaiser **What do you dislike about Zoho Commerce?** Need some changes in user interface and options should be increased for great experience **Recommendations to others considering Zoho Commerce:** No **What problems is Zoho Commerce solving and how is that benefiting you?** It will give solution to the bussiness problems which are occurring mostly **Official Response from Zoho Corporation:** > Hello! Thank you for leaving us a 5 star review. We're glad to know you've had a wonderful experience with Zoho Commerce. We're also working on revamping our UI and you'll be hearing about the new and improved Zoho Commerce soon, so stay tuned :) Regards, Zoho Commerce Marketing ### 34. Good **Rating:** 4.5/5.0 stars **Reviewed by:** Nafis S. | Co Founder & Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Zoho Commerce?** Good product specially if you are using other Zoho applications as it provides integration, need to enhance website templates **What do you dislike about Zoho Commerce?** There are no downsides but would be helpful if you can add some more exciting website templates like you get on Shopify **What problems is Zoho Commerce solving and how is that benefiting you?** Ecommerce business management ### 35. Best in all **Rating:** 4.5/5.0 stars **Reviewed by:** Rajesh K. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2022 **What do you like best about Zoho Commerce?** All services are single-hand apps and single login. **What do you dislike about Zoho Commerce?** Without tutorials maintained all apps & tools **What problems is Zoho Commerce solving and how is that benefiting you?** Every notification is in a single application only. ### 36. OPEN YOUR DREAM ONLINE STORE **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Zoho Commerce?** EASY TO BUILD. NO CODING IS REQUIRED. EASY INTEGRATION **What do you dislike about Zoho Commerce?** Custiomization. Store front customization **Recommendations to others considering Zoho Commerce:** Easy ecommerce store with easy payment integration gateway and order tracking emails to customers. It will come almost all business issues **What problems is Zoho Commerce solving and how is that benefiting you?** Easy integration with payment gateway and Order tracking mails to customers ### 37. Zoho Commerce for multi-channel operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Zoho Commerce?** The Zoho ecosystem and the Commerce team is what I liked the best about Commerce. The Commerce team helped me to customize the product to my business requirements. **What do you dislike about Zoho Commerce?** I would like Zoho Commerce to release new features at a faster pace. **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho Commerce provides a plug-and-play online e-commerce store to sell our products. ### 38. Affordable, Easy to Use E-Commerce Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2022 **What do you like best about Zoho Commerce?** We liked the user interface and simplicity. Customer support was excellent and we had a helpful staff guide us through the setup and migration process. **What do you dislike about Zoho Commerce?** site builder features for deeper customization and a few integrations will make the product even better. **What problems is Zoho Commerce solving and how is that benefiting you?** Better integration with inventory management software. ### 39. A perfect UI/UX even a lame person can understand **Rating:** 3.5/5.0 stars **Reviewed by:** Rahul G. | Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Zoho Commerce?** Their billing part I can add products an **What do you dislike about Zoho Commerce?** Their user interface it's quite hard to detect the changes **Recommendations to others considering Zoho Commerce:** Loved it , overall had a smooth experience **What problems is Zoho Commerce solving and how is that benefiting you?** I have built my website with help of Zoho commerce and loved the review ### 40. Cravetto review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Zoho Commerce?** Easy to build site. Easy to checkout for customers. **What do you dislike about Zoho Commerce?** Does not support multiple currency option that is vital. **Recommendations to others considering Zoho Commerce:** Include multi country currency feed option **What problems is Zoho Commerce solving and how is that benefiting you?** Website creation and daily ecommerce requirements ### 41. Quite Simple and Easy to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Zoho Commerce?** Zoho covers all the requirements and matrices required to have a bigger picture of business **What do you dislike about Zoho Commerce?** UI can be improved to enhance user experience **What problems is Zoho Commerce solving and how is that benefiting you?** Zoho helps to be your one stop partner to manage ecom business ### 42. Great application for Online Store **Rating:** 5.0/5.0 stars **Reviewed by:** Madan C. | Learning and Development - US Mortgage, Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2022 **What do you like best about Zoho Commerce?** It is really easy to use and very much user friendly. Best solution to launch ecommerce business. There are many features which I liked in compare to others. **What do you dislike about Zoho Commerce?** There is nothing to dislike about this product. It's wonderfully designed and very helpful to outsource the stress to the technology. **What problems is Zoho Commerce solving and how is that benefiting you?** This app is very useful for launching online store. ### 43. Top Software for Everyday Needs: Zoho Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Dr.Sumeet K. | Senior Content Writer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2022 **What do you like best about Zoho Commerce?** The software is very efficient and reasonable, they offer us for free of charge trial for over 3 months, which is magnificent to play with the software and we decided it is the top one for our actual requirements. **What do you dislike about Zoho Commerce?** nothing till date....working very well.....ok **What problems is Zoho Commerce solving and how is that benefiting you?** Great Customization: Build your website in a creative and resourceful way. Superb Customer Support - Sales as well as Technical support. ### 44. If it's CRM...It has to be ZOHO **Rating:** 5.0/5.0 stars **Reviewed by:** Sourav R. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Zoho Commerce?** It's easy way to operate and navigation. Cost part is also very affordable **What do you dislike about Zoho Commerce?** Hey I am yet to find any negative impact of the system. **What problems is Zoho Commerce solving and how is that benefiting you?** It's day to day operations in client satisfaction and retention was more than Awesome. ### 45. Amazing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Zoho Commerce?** It was crazy how easy it was to set up and design my store and have it published so that it was live, love the variety of beautiful templates that is available. **What do you dislike about Zoho Commerce?** No Complaints at all, it really is an amazing system that anyone can use to create beautiful design stores **Recommendations to others considering Zoho Commerce:** If you are looking for easy-to-use software to launch your store then Zoho Commerce is it!!! it is so easy to set up a monkey with a stick can do it. Beautiful templates to choose from **What problems is Zoho Commerce solving and how is that benefiting you?** Needed an additional platform to sell my products that was easy to set up and use ### 46. Simple to operate, great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Zoho Commerce?** Seamless Integration with accounting software, payment gateway and shipping aggregator **What do you dislike about Zoho Commerce?** Not very useful for international online store without multi-currency **What problems is Zoho Commerce solving and how is that benefiting you?** Going online hasslefree ### 47. Not much customisation is possible **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Zoho Commerce?** Ease of implementation and the ready features present in the software will help any industry to get started right away **What do you dislike about Zoho Commerce?** Customization is time taking and sometimes not possible **What problems is Zoho Commerce solving and how is that benefiting you?** Inventory management and order management is being solved by Zoho commerce. ### 48. Great platform for Zoho Commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Awais A. | Senior Full Stack Developer / Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Zoho Commerce?** It has most of the tools to build an eCommerce website **What do you dislike about Zoho Commerce?** Few tools are complicated to use. Documentation needs to be improved a little **What problems is Zoho Commerce solving and how is that benefiting you?** I am building eCommerce website for different platforms ### 49. One of the beft ecommerce platform, It can be integrated with most of the website and other platform **Rating:** 5.0/5.0 stars **Reviewed by:** Laxmi N. | Assistant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about Zoho Commerce?** we are using zoho one platform, Integration facilities availability **What do you dislike about Zoho Commerce?** Little problem is only that we need to do the integration with own **What problems is Zoho Commerce solving and how is that benefiting you?** We are new in B2C business Zoho commerce help us to do this kind of business without any problem ### 50. So far so good **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about Zoho Commerce?** Its best for the Trading business-like mine. The best thing is the ease of use also its user interface/user experience is best. Also what I like the most is we don't have to be an accountant or a professional inventory manager to understand this software. Any prior period adjustment of cost or quantity automatically adjusts the costings. **What do you dislike about Zoho Commerce?** Inventory was out of sync within 2 days. it was some confusion for me to reports the option the app provided. Just took some time setting it up with outlook. **What problems is Zoho Commerce solving and how is that benefiting you?** Clients with different currencies should be handled properly. ## Zoho Commerce Discussions - [What is Zoho Commerce?](https://www.g2.com/discussions/what-is-zoho-commerce) - 2 comments, 3 upvotes - [Is Zoho good for ecommerce?](https://www.g2.com/discussions/is-zoho-good-for-ecommerce) - 4 comments - [View Zoho Commerce pricing details and edition comparison](https://www.g2.com/products/zoho-commerce/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+00%3A20%3A50+-0500&secure%5Bsession_id%5D=ade6ca13-ed65-468a-b176-a644af84ca7b&secure%5Btoken%5D=b247955992b8b2051605b48c2621fba481b54b67ec20a82a0d7fcf1681a73ce4&format=llm_user) ## Zoho Commerce Integrations - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) ## Zoho Commerce Features **Headless Commerce** - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Zoho Commerce Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,942 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,232 reviews) - [Wix](https://www.g2.com/products/wix/reviews) - 4.2/5.0 (1,822 reviews)