# Dukaan vs Zoho Commerce Comparison

| | Dukaan | Zoho Commerce | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 45 | 101 | 
| **Largest Market Segment** | Small-Business (86.8% of reviews) | Small-Business (78.5% of reviews) | 
| **Entry Level Price** | $14.99 Per Month | Starting at $15.00 Per Month | 

---
## Top Pros & Cons

### Dukaan

Pros:
- Ease of Use (9 reviews)
- Quick Setup (9 reviews)

Cons:
- Limited Customization (7 reviews)
- Limited Features (5 reviews)

### Zoho Commerce

Pros:
- Ease of Use (12 reviews)
- Easy Integration (8 reviews)

Cons:
- Limited Features (9 reviews)
- Limited Customization (5 reviews)

---
## Ratings Comparison
| Rating | Dukaan | Zoho Commerce | 
|---|---|---|
  | **Meets Requirements** | 8.7 (25 reviews) | 7.9 (67 reviews) | 
  | **Ease of Use** | 9.2 (25 reviews) | 8.3 (67 reviews) | 
  | **Ease of Setup** | 8.9 (12 reviews) | 7.8 (42 reviews) | 
  | **Ease of Admin** | 7.7 (8 reviews) | 8.0 (31 reviews) | 
  | **Quality of Support** | 8.0 (24 reviews) | 8.1 (68 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (8 reviews) | 8.5 (32 reviews) | 
  | **Product Direction (% positive)** | 9.0 (24 reviews) | 9.0 (59 reviews) | 

---
## Pricing

### Dukaan

#### Entry-Level Pricing

Plan: Entrepreneur

Price: $14.99 Per Month

Description: For small business and influencers.

Key Features:
- Unlimited Products & Categories
- Order Management
- Payment Gateway Integration

[Browse all 3 editions](https://www.g2.com/products/dukaan-dukaan/pricing)

#### Free Trial

Yes

### Zoho Commerce

#### Entry-Level Pricing

Plan: STANDARD

Price: Starting at $15.00 Per Month

Description: To start strong in ecommerce

Key Features:
- 0% transaction fee
- Free Hosting with SSL
- Free Themes

[Browse all 3 editions](https://www.g2.com/products/zoho-commerce/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Dukaan** | 7.9/10 | 16 |
| **Zoho Commerce** | 7.9/10 | 57 |

#### Headless Commerce

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Decoupling** | 7.3 (10 reviews) | Feature Not Available | 
| **REST APIs** | 7.3 (10 reviews) | 8.1 (30 reviews) | 
| **Data Orchestration** | 7.2 (10 reviews) | 8.2 (31 reviews) | 
| **Customization** | 7.3 (10 reviews) | 8.1 (39 reviews) | 
| **Extensibility** | 7.7 (10 reviews) | 8.1 (37 reviews) | 

#### Generative AI

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 7.6 (13 reviews) | 
| **AI Text Summarization** | Feature Not Available | 7.4 (13 reviews) | 

#### Agentic AI - E-Commerce Platforms

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Merchandising/Marketing

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Storefront Design Tools** | 8.4 (15 reviews) | 7.7 (45 reviews) | 
| **Product Visualization** | 8.2 (14 reviews) | 7.7 (43 reviews) | 
| **Recommendations / Personalization** | 8.2 (14 reviews) | 8.0 (41 reviews) | 
| **Promotions and Discounts** | 7.6 (14 reviews) | 7.3 (41 reviews) | 
| **Shopping Cart Abandonment** | 7.8 (12 reviews) | 7.3 (40 reviews) | 
| **Product Reviews** | 7.7 (13 reviews) | 7.6 (37 reviews) | 
| **SEO** | 7.6 (13 reviews) | 7.6 (41 reviews) | 

#### Product Catalog

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Content Management** | 8.8 (11 reviews) | 8.3 (43 reviews) | 
| **Product Configuration** | 8.5 (10 reviews) | 8.2 (39 reviews) | 
| **Product Search and Filtering** | 7.8 (10 reviews) | 8.3 (42 reviews) | 
| **Intangible Products** | 8.2 (10 reviews) | Feature Not Available | 

#### Order Process

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Checkout Process** | 8.3 (10 reviews) | 8.1 (42 reviews) | 
| **Shipping Options** | 7.7 (10 reviews) | 7.9 (43 reviews) | 
| **Tax Display and Processing** | 8.5 (10 reviews) | 7.9 (43 reviews) | 
| **Payment Processing** | 8.5 (11 reviews) | 8.3 (41 reviews) | 
| **Order Management** | 8.2 (10 reviews) | 8.6 (45 reviews) | 
| **Returns / Refunds** | 8.2 (10 reviews) | 7.5 (39 reviews) | 
| **Inventory Management** | 7.7 (10 reviews) | 8.3 (44 reviews) | 
| **Multi-Channel Fulfillment** | 8.3 (10 reviews) | 7.3 (22 reviews) | 

#### Multi-Channel Support

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **Omnichannel** | 8.3 (11 reviews) | 7.6 (33 reviews) | 
| **Mobile** | 8.6 (12 reviews) | 7.9 (38 reviews) | 
| **Social Commerce** | 8.8 (12 reviews) | 7.6 (35 reviews) | 
| **Customer Service** | 7.9 (12 reviews) | 7.9 (42 reviews) | 
| **Store Locator** | 7.4 (12 reviews) | Feature Not Available | 
| **3rd-Party Store Integration** | 8.6 (11 reviews) | 7.0 (33 reviews) | 
| **B2B** | 7.8 (9 reviews) | 8.2 (35 reviews) | 

#### Platform

| Feature | Dukaan | Zoho Commerce | 
|---|---|---|
| **APIs** | 7.4 (9 reviews) | 8.2 (31 reviews) | 
| **Customization** | 7.4 (11 reviews) | 7.9 (41 reviews) | 
| **Integrations to Add-on Tools** | 7.4 (9 reviews) | 7.8 (37 reviews) | 
| **User Management** | 8.2 (10 reviews) | 8.4 (40 reviews) | 
| **Reporting / Analytics** | 7.8 (10 reviews) | 8.2 (39 reviews) | 
| **Security** | 8.0 (10 reviews) | 8.8 (36 reviews) | 
| **Multi-Site Management** | 7.8 (9 reviews) | Feature Not Available | 
| **Admin Access Rights** | 7.8 (10 reviews) | 8.4 (36 reviews) | 
| **Test-to-Product Migration** | 8.3 (10 reviews) | 7.7 (31 reviews) | 
| **Internationalization** | 7.3 (10 reviews) | 8.0 (33 reviews) | 
| **Cross Browser Support** | 7.5 (10 reviews) | 8.5 (34 reviews) | 
| **Performance and Reliability** | 7.8 (10 reviews) | 8.2 (39 reviews) | 

---
## Categories
**Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)




---
## Reviewer Demographics

### By Company Size

| Segment | Dukaan | Zoho Commerce | 
|---|---|---|
| **Small-Business** | 86.8% | 78.5% | 
| **Mid-Market** | 13.2% | 19.4% | 
| **Enterprise** | 0% | 2.2% | 

### By Industry

#### Dukaan

- **Apparel & Fashion:** 13.5%
- **Retail:** 8.1%
- **Arts and Crafts:** 8.1%
- **Marketing and Advertising:** 5.4%
- **Information Technology and Services:** 5.4%
- **Business Supplies and Equipment:** 5.4%
- **Cosmetics:** 5.4%
- **Accounting:** 2.7%
- **Biotechnology:** 2.7%
- **Building Materials:** 2.7%
- **Other:** 40.5%

#### Zoho Commerce

- **Retail:** 13.5%
- **Marketing and Advertising:** 9.0%
- **Information Technology and Services:** 7.9%
- **Apparel & Fashion:** 6.7%
- **Computer Software:** 5.6%
- **Arts and Crafts:** 3.4%
- **Industrial Automation:** 3.4%
- **Food & Beverages:** 3.4%
- **Electrical/Electronic Manufacturing:** 3.4%
- **Health, Wellness and Fitness:** 2.2%
- **Other:** 41.6%

---
## Alternatives

### Alternatives to Dukaan

- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5104 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (602 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

### Alternatives to Zoho Commerce

- [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5104 reviews)
- [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1275 reviews)
- [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (602 reviews)
- [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews)
- [Ecwid](https://www.g2.com/products/ecwid/reviews) — 4.7/5 stars (405 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews)
- [Square Online (formerly Weebly)](https://www.g2.com/products/square-online-formerly-weebly/reviews) — 4.2/5 stars (482 reviews)

---
## Top Discussions

### Dukaan

No discussions available for this product.

### Zoho Commerce

- Title: [Is Zoho good for ecommerce?](https://www.g2.com/discussions/is-zoho-good-for-ecommerce) — 4 comments
  > **Top comment:** "Yes especially if you take zoho one."
- Title: [What is Zoho Commerce?](https://www.g2.com/discussions/what-is-zoho-commerce) — 2 comments, 3 upvotes
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/dukaan-dukaan-vs-zoho-commerce)