Top 10 Zenvia Customer Cloud Alternatives & Competitors

Top 10 Alternatives to Zenvia Customer Cloud Recently Reviewed By G2 Community

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Dialpad Connect
By Dialpad
4.4/5
(4,150)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Customer Support Agents
AI Sales Assistant

JustCall
By Saas Labs
4.3/5
(2,382)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Customer Support Agents
AI Sales Assistant

Retell AI
By Retell AI
4.8/5
(2,132)
Product Description
Retell AI offers an API for creating voice agents with human-like speech capabilities for developer integration.
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Customer Support Agents
AI Sales Assistant

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monday Work Management
By monday.com
4.7/5
(15,310)
Product Description
monday.com is a software company that gives anyone the power to build and improve how their organization runs.
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Customer Support Agents

HubSpot Sales Hub
By HubSpot
4.4/5
(13,756)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Sales Assistant

Zendesk for Customer Service
By Zendesk
4.3/5
(6,832)
Product Description
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
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Categories in common with Zenvia Customer Cloud:
AI Agents For Business Operations
AI Customer Support Agents

Gong
By Gong
4.7/5
(6,600)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Categories in common with Zenvia Customer Cloud:
Revenue AI Platforms
AI Sales Assistant

Clari
By Salesloft
4.6/5
(5,598)
Product Description
With Clari, sales leaders get instant insight about their forecast and deal progress, with a direct line to reps to coach and align on next steps to close.
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Categories in common with Zenvia Customer Cloud:
Revenue AI Platforms
AI Sales Assistant

Salesloft
By Salesloft
4.5/5
(4,287)
Product Description
Salesloft powers durable revenue growth for the world’s most demanding companies. Salesloft’s industry-leading Revenue Orchestration Platform uses purpose-built AI to help market-facing teams prioritize and take action on what matters most, from first touch to upsell and renewal. More than 5,000 customers including Google, 3M, IBM, Shopify, Square, and Cisco gain a performance force multiplier with Salesloft by shifting to a durable revenue engagement model, helping them solve the complexities of modern B2B sales and unlock revenue efficiency.
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Categories in common with Zenvia Customer Cloud:
Revenue AI Platforms
AI Sales Assistant