Zeda.io Features

Creates feedback forms that are consistent with the design of the site.

Supports the creation and deployment of different survey types on different channels or devices.

Solicits, captures, and centralizes feedback from both structured and unstructured sources.

Allows designs to adapt automatically to the device that users access the survey or software.

Aggregates feedback and transforms feedback into actionable insights.

Triggers creation of a new case after customer leaves feedback.

Analyze collected feedback near or in real-time.

Trigger strategic workflows to quickly resolve issues and increase customer satisfaction.

Provides a secure and compliant system.

Continually inspects, audits, and monitors system to keep it up to date.

Provides a wiki to keep useful product documentation.

Provides a place for product users to interact and ask questions.

Provides a medium for users to make suggestions for the product.

Measures the amount of work an employee can handle in a sprint.

Ranks the priority of a task.

provides a Kanban board to visualize tasks.

Enables the creation of custom workflows to facilitate various processes.

Predicts a products release based on the workflow.

Measures the progress of tasks within a product workflow.

Tools to analyze productivity and other team data in order to better plan tasks and projects.

The ability for teams to collaborate on projects and other tasks within the platform.

Tools to plan, delegate, and track short- or long-term projects.

Tools to assign and track tasks to various team members and monitor their completion.

Tools to create visual roadmaps for long-term strategy or innovation.

Long-term planning of projects, strategies, and taks with different phases or stages.

Allows users to vote on ideas they like best.

Allows users to comment on posted ideas and provide feedback.

Offers tools for the collection of externally-sourced ideas.

Offers tools for the collection of internally-sourced ideas.

Allows users to create idea campaigns around specific goals or brainstorming sessions.

Allows users to create and answer surveys.

Provides an online forum space to generate and discuss ideas.

Provides a generalized space for nonspecific ideas.

Allows users to build collaborative mind maps.

Allows users to turn ideas into tasks either natively or by integrating with an outside task or project management software.

Tag content to organize and assign to specific departments or categories

Break down a population of users by demographics, sequence actions, time, and able to build custom segments.

Allows users to easily build customized reports and dashboards.

Identifies key phrases, themes, and patterns within a given text

Outputs the sentiment (positive or negative) of a given text

Measures and reports on NPS, CSAT, or other metrics over time

Analyzes feedback from online reviews

Analyzes feedback from surveys through built-in survey features or integrations with survey tools

Analyzes customer feedback from social media

Analyzes feedback sourced from integrations with customer service tools, such as help desks and live chat

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Engages in human-like conversation for task delegation