Zapium Features
CMMS Platform Features (10)
Work Order Management
Corrective and preventative maintenance work orders can be easily created, edited, or cloned within the system. Work orders are able to be prioritized, scheduled, tracked, and reported to align with maintenance workflows.
Preventative Maintenance (PM)
Preventative maintenance work order scheduling can be automated and triggered based on a series of factors, including date, time, alarms, meter readings, and specified event occurances.
Predictive Maintenance (PdM)
Monitor enterprise equipment and assets with either built-in data analysis tools or integrated third-party applications to streamline preventative maintenance efforts.
Materials Management
Organize maintenance, repairs, and operations (MRO) materials within a built-in database, and coordinate materials inventory and purchase requests.
Equipment Breakdown Reports
Access historical records of equipment performance statistics and generate new reports using equipment data to identify underlying equipment issues.
Approval Management
Create approval workflows to streamline the approval of work order or material purchase requests.
Task Templates
Maintain re-usable task templates for preventative and unscheduled work orders. Organize these templates into task libraries that are easily accessible and can be cloned or edited as needed.
Compliance Auditing
Track maintenance documentation to ensure compliance with Occupational Safety and Health Administration (OSHA) and ISO standards. Manage material safety data sheets (MSDS) and other critical safety instructions within a central repository, and track employee training certifications.
Vendor Management
Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance within the system.
Reporting & Dashboards
Visualize maintenance data and KPIs using built in dashboards, and create custom reports around equipment, assets, work orders, and more.
Facility Management Platform Features (10)
Maintenance Planning
Schedule and assign maintenance work orders to engineers or technicians from within the system. Work orders can be prioritized according to a series of predetermined factors in order to streamline operations.
Facility Inventory Management
Track material, equipment, and inventory usage across facilities. Record historical usage data, supplier information, and estimated replacement costs.
Space Planning
Provide information detailing how the space inventory in a building is used, what assets currently occupy that space, and how the assets are arranged in order to optimize the management of space inventory.
Move Management
Coordinate employee and asset moves, adds, and changes (MAC) to reduce associated costs and minimize organizational disruption
Vendor Management
Source vendors and contractors through a centralized directory within the system. Submit RFPs / RFQs to vendors, communicate terms, and track and manage vendor performance.
Service Request Portal
Respond to and manage facility reservations and maintenance requests submitted through a centralized web portal.
Green Building Operations
Monitor energy and water usage in buildings, use energy usage data to generate actionable reports, and forecast the performance of "green" initiatives to reduce energy costs, greenhouse gas emissions, and other associated waste.
Reporting & Dashboards
Visualize facility data and KPIs using built in dashboards, and create custom reports around facility usage statistics.
Facility Document Storage
Maintain a central online repository for facility documentation, such as lease documents, that is easily accessible by facility management personnel.
Mobile Field Access
Facilitate maintenance planning and task completion with mobile access to facility management tools.
Before the Job (4)
Calendar
Uses the calendar tool to determine field workers who are free for the job. This feature was mentioned in 13 Zapium reviews.
Dispatch
Based on 11 Zapium reviews. Notifies field service workers of their upcoming assignments.
Roles
As reported in 13 Zapium reviews. Allows users to see tasks according to permissions and roles.
Booking
As reported in 10 Zapium reviews. Allows clients to book jobs through the desktop page or within the app.
On the Job (4)
Location
Based on 13 Zapium reviews. Tracks employee location to ensure timeliness.
Employee Communication
Based on 12 Zapium reviews. Enables communication within the app from manager to field service employee.
Behavior Monitoring
As reported in 11 Zapium reviews. Monitors behavior in the field.
Client Notifications
As reported in 11 Zapium reviews. Notifies clients, should any delays or mishaps occur.
After the Job (4)
Reports
Creates reports that reflect field performance either as a team or individually, to review productivity. This feature was mentioned in 12 Zapium reviews.
Analytics
Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard. This feature was mentioned in 12 Zapium reviews.
Invoicing
Sends invoices through the software and allows clients to pay on the spot. This feature was mentioned in 11 Zapium reviews.
CRM Integrations
Based on 10 Zapium reviews. Integrates with CRM software to monitor all aspects of the customer relationship.
Reporting (3)
Expense reporting
Allows users to see vendor spend, vehicle operating costs and other expenses
Vehicle reporting
Provides a list of all vehicles with details such as mileage or maintenance status
Service costs
Allows users to review weekly, monthly or annual service costs
Task Alerts (2)
Maintenance alerts
Allows users to setup reminders for scheduled maintenance.
Notifications
Allows users to set up email and text notifications to alert whenever maintenance is needed
Planning (7)
Calendar
Provides user with a calendar of upcomign maintenance activities such as inspections
Maintenance priority
Allows users to set maintenance priorities by vehicle or group of vehicles
Scheduling
Creates and manages maintenance schedules based on equipment availability
Checklists
Ability to create configurable forms and checklists to capture inspection information.
Approvals
Ability to define criteria and workflows to approve or reject inspection tasks.
Scheduling
Organize inspection tasks based on constraints such as inspector availability.
Procedures
Allow users to create procedures and workflows for multiple types of inspections.
Work Orders (3)
Approval and Rejection
Allows users to manually approve or reject a request for maintenance on a vehicle.
Automatic service records
All reports on vehicle maintenance are automatically kept on record.
Inspection
Provide standard templates to conduct inspections and document findings
Execution (5)
Sampling
Identify and track material samples for inspection or re-inspection.
Corrective Actions
Implement action plans which can be prioritized based on severity.
Data Capture
Capture inspection data including photos and video, both online and offline.
Reports
Generate inspection reports using the information gathered during the inspection.
Ad-hoc Tasks
Allow users to create ad-hoc or unplanned inspection tasks.
Analytics (5)
Monitoring
Track the inspection process to ensure it follows procedures and complies with regulations.
KPIs
Analyze inspection metrics such as cost of quality or Overall Operations Effectiveness (OOE).
Nonconformace
Generate nonconformance records and reports for defective products or noncompliance.
Infrastructure KPIs
Track key performance indicators such as downtime or mean time between failures
Cost Analysis
Provide insights related to estimated and actual maintenance costs
Asset Definition (4)
Asset Register
Define infrastructure assets and associated assets such as gates or footpaths
Asset Types
Manage different types of infrastrucrue assets such as linear assets and public spaces
Technical Specifications
Provide documentation on the technical specification of instrastructure assets and their components
Geolocation
Track the geographical location of each infrastructur asset and its components
Maintenance (5)
Work Orders
Generate work orders based on service requests and personnel availability
Preventive
Include predictive maintenance features such as condition based monitoring
Inspections
Schedule and track paperless field inspections using GIS to reduce idle times
Asset Portfolio
Manage portfolios of similar infrastructure assets such as roads and bridges
Change Management
Process event-based and time-based asset change requests and approvals
Optimization (2)
Compliance
Ensure compliance with laws and standards for safety and environmental protection
Modelling
Create configurable scenarios for asset maintenance, valuation, and depreciation
Generative AI (2)
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Image-to-Text
Converts images into a textual description, identifying key elements.
Agentic AI - Infrastructure Asset Management (1)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Field Service Management (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Facility Management (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Technology Glossary Features
View definitions of the features and discover new technology terms.
Materials management plays a valuable role in a company’s supply chain management process. Learn more about materials management, how it can benefit production flow, and how to implement it in an inventory structure.
Work order management is the process of creating, implementing, and tracking work in industries such as manufacturing, retail, utilities, or construction.
Move management or relocation management is the process of moving an employee to a new location within the organization or to a different geographic location. Learn more about move management, the best practices, and how HR teams can optimize their existing relocation processes with relocation management software.
Maintenance planning is the process used to identify and resolve maintenance problems. Learn more about maintenance planning, the best practices to follow, and how businesses can develop an effective maintenance plan.


