YouScan Features
Reports & Dashboards (5)
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Report Customizability
Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
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Report Exporting
Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
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Scalability
Allows marketer to add, track, and measure a multitude of social media accounts.
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White Label
Offers a white labeling service for agencies or resellers to customize platform branding.
Customizable Reports
Alter the layout and content of reports
Social Analytics (16)
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Competitor Analysis
Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.
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Follower Analysis
Analyzes and illustrates follower information such as demographics, location, interests, etc.
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Post Performance
Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
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Paid Campaign Tracking
Tracks and measures the success of paid advertising initiatives run on social media sites.
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Hashtag Analytics
Analyzes the performance of hashtags and identifies popular or trending hashtags.
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Sentiment Analysis
Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.
Lead Attribution
Identify the source channel that resulted in a new lead in the system
Real-Time Analytics
Analyze and gain insights into data in real-time
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Campaign Analytics
Track and interpret campaign performance metrics
Keyword Tracking
Track and monitor a specific set of keywords
Influencer Tracking
Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
Activity Tracking
Track and document all activities across devices, networks, and other systems
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Consumer Intelligence (4)
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Customer Feedback
Provides a forum for customers to give feedback and data storage for company analysis.
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Competitive Intelligence
Allows users to get real-time information on competitors performance and reputation.
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Sentiment Analysis
Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Competitive Analysis
Evaluating strengths and weaknesses of companies with the same target audience
Reporting (7)
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Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation.
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Corporate Reporting
Helps monitor the overall performance of marketing efforts and brand establishment.
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Dashboard
Provides a centralized hub and management tools for all data points related to online reputation.
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Keyword Targeting
Enables users to search media channels for specific keywords, brand mentions, or topics
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Custom Feeds and Alerts
Allows users to create custom feeds and/or receive real-time alerts for relevant media mentions
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Custom Reports
Allows users to build custom reports that can be shared with clients and stakeholders
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Dashboards
Provides dashboards for quick visualizations of relevant media coverage and analytics
Media Monitoring (11)
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Social Networks Monitoring
Helps track and monitor social media trends and interactions.
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Social Media Management
Helps manage social messaging and measures the full impact of social campaigns.
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Digital Media Monitoring
Helps manage ad messaging and measures the full impact of digital advertising campaigns.
Review Monitoring
Automatically monitor and receive alerts for any new online reviews
Brand Management
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
SEO Management
Optimize and manage the search engine optimization efforts for a website or digital content
Response Management
Planning and managing of resources and procedures to mitigate the impact of events and incidents
Customer Experience Management
Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
Negative Feedback Management
Identify, track, and respond to negative feedback
Keyword Tracking
Track and monitor a specific set of keywords
In-House Management (2)
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Employee Performance
Gives visibility into employee performance and each individual's impact on reputation initiatives.
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Team Workflow
Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Media Channels (3)
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Broadcast Media
Monitors broadcast media such as television and radio news
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Print Media
Monitors print media such as newspapers and magazines
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Online Media
Monitors online media such as blogs, websites, and social media
Geographic Coverage (3)
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Local Media
Monitors media channels at the local level
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National Media
Monitors media channels at the national level
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International Media
Monitors international news coverage
Audiences (4)
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Audience Insights
Delivers in-depth, actionable insights on audience demographics, interests, affinities, and behaviors
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Influencer Identification
Helps users identify influencers or thought leaders within their target audience
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Buyer Personas
Identifies or creates customer profiles and personas
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Segmentation
Offers tools for building custom audience segments
Data Analysis (4)
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Network Analysis
Identifies and visualizes how audience segments relate to one another
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Dashboards
Offers customizable dashboards and reports
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Visualizations
Allows users to visualize and interact with data to gain deeper insights
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Advanced Filtering
Allows users to drill down or slice and dice audience data with filters
Administration (3)
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Marketing Integrations
Integrates with marketing software to assist with the creation of targeted marketing campaigns
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Ad Integrations
Integrates with digital advertising platforms to optimize and target ad campaigns
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Data Exporting
Allows users to export audience data into different formats
Monitoring & Listening (13)
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Social Measurement
Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
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Influencer Identification
Identifies who is talking about your brand along with their influence over social communities.
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Brand Monitoring
Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
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Keyword Tracking
Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.
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Trend Analysis
Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.
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Competitor Analysis
Allows users to monitor conversations about competitors and measure performance against them.
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Competitor Monitoring
Track activity of your competitors
Hashtag Tracking
Track the usage of certain hashtags
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Activity Tracking
Track and document all activities across devices, networks, and other systems
Influencer Tracking
Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
Impact Measurement
Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.
Data Management & Analysis (4)
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Sentiment Analysis
Determines whether mentions of your brand are positive, negative or neutral.
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Social Reporting
Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
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Alerts and Notifications
Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
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Advanced Data Filtering
Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.
Brand Signals (3)
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Comparison
Compare and contrast products, brands, sentiment, etc.
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AI
Provides AI generated insights.
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Brand Health
Quantifies digital consumer intelligence to analyze brand health.
Brand Analytics (2)
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Trend Analysis
Identification and analysis of brand or product trends.
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Tracking
Capability to track and measure brand results over time.
Generative AI (2)
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Agentic AI - Media Monitoring (6)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Natural Language Interaction
Engages in human-like conversation for task delegation
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Online Reputation Management (10)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
CRM Integration
Integration with third-party CRM systems
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Agentic AI - Social Media Analytics (7)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - Audience Intelligence Platforms (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Social Media Listening Tools (8)
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Autonomous Task Execution
Capability to perform complex tasks without constant human input
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Cross-system Integration
Works across multiple software systems or databases
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Adaptive Learning
Improves performance based on feedback and experience
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Proactive Assistance
Anticipates needs and offers suggestions without prompting
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Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integration
Addition of necessary external data, applications, tools, or features
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Additional Functionality (116)
White Label
Ability that lets users rebrand the software to make it look like their own
Hashtag Tracking
Track the usage of certain hashtags
Review Sharing
Share internal and external reviews on social media platforms
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Predictive Analytics
Predict future data based on historical data sets
Customer Advocacy
Encourage your customers to promote your company by providing materials, tools, and reward programs
Automated Responses
Automatic reply functionality for incoming messages
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Employee Advocacy
Enables employees to promote their company by supplying them with materials, tools, and reward programs
Widgets
An extended application or connector that enables users to perform additional services with their current set of tools
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Scoring
Automatically calculate score after the assessment
API
Application programming interface that allows for integration with other systems/databases
Customizable Reports
Alter the layout and content of reports
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customizable Fields
Customize data fields to support various needs and use cases
Review Request
Allows businesses to request reviews from their customers
Engagement Tracking
Tracks metrics that provide insight into how a user interacts with any interface or product
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Benchmarking
Compare key metrics for the business against prominent players in the industry
Content Library
Centralized repository to store content and assets
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Multi-Channel Management
Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
Dashboard Creation
Creation and customization of dashboards
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Multi-Channel Data Collection
Collect information from multiple sources
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Commenting/Notes
Leave comments and notes on documents for others to view
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Workflow Management
Create, design and manage workflows for repetitive tasks
Post Scheduling
Schedules specific times for content to appear on social media platforms, blogs, websites etc.
@mentions
An @mention is a way to tag or notify a specific person about a message/post
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Data Import/Export
Import and export data to and from software applications
Data Visualization
Graphical representation of data
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Competitor Monitoring
Track activity of your competitors
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Customizable Branding
Add customized logos and colors to align with company branding
Real-Time Data
Receive data and information in real time
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Social Promotion
Market event via social media tools
Social Advertising
Create and manage advertising campaigns on social media networks
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Real-Time Reporting
Active reporting of data and metrics
Campaign Scheduling
Set campaign schedules by selecting start, pause, and end dates
Social Performance Management
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
API
Application programming interface that allows for integration with other systems/databases
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Data Visualization
Graphical representation of data
Real-Time Data
Receive data and information in real time
Content Library
Centralized repository to store content and assets
Press Release Builder
API
Application programming interface that allows for integration with other systems/databases
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Multi-Channel Distribution
Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
Data Import/Export
Import and export data to and from software applications
Press Monitoring
Email Distribution
Social Media Monitoring
Track activity on sites such as Facebook, Twitter, Instagram, etc.
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Media Monitoring
Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts.
Auto Update
Automatic update of information / software
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Negative Feedback Management
Identify, track, and respond to negative feedback
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Audience Analytics
Track and analyze various metrics such as demographics, psychographics, behavior and other insights
Multi-Account Management
Manage and post content across multiple social media accounts and platforms simultaneously
API
Application programming interface that allows for integration with other systems/databases
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Data Import/Export
Import and export data to and from software applications
Data Visualization
Graphical representation of data
Audience Engagement
Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
Content Publishing Options
Facilitates online authoring and publishing of the content
Content Discovery
Automated identification of relevant content for future sharing and reposting
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Natural Language Processing
Process and analyze human language in text or audio form
Optical Character Recognition
Ability to recognize printed or written text within digital images or scanned documents
Campaign Analytics
Track and interpret campaign performance metrics
Multi-Language
Manage and support multiple languages
Multi-Channel Data Collection
Collect information from multiple sources
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audience Targeting
Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
Commenting/Notes
Leave comments and notes on documents for others to view
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Content Library
Centralized repository to store content and assets
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Social Promotion
Market event via social media tools
Real-Time Analytics
Analyze and gain insights into data in real-time
Customer Engagement
Initiate interactions with customers by proactively starting conversations or providing informational content
Automated Publishing
Establish rules for automatic propagation of social media posts across one or more channels
Benchmarking
Compare key metrics for the business against prominent players in the industry
Boolean Search
Capability to use a search engine via operators like AND, NOT, and OR
Tagging
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Reputation Management
Monitor and manage customers' perceptions about a business, product, or service
Social Listening
Monitor social media sites for specific keywords
Social Advertising
Create and manage advertising campaigns on social media networks
Customizable Reports
Alter the layout and content of reports
Campaign Management
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Content Management
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Workflow Management
Create, design and manage workflows for repetitive tasks


