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WorkRamp Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find WorkRamp to be very easy to use, benefiting from its straightforward navigation and supportive onboarding process. (134 mentions)
Users value the ease of use and customization in Course Creation with WorkRamp, enhancing learning organization-wide. (69 mentions)
Users appreciate the helpful and responsive customer support of WorkRamp, enhancing their overall experience with the platform. (60 mentions)
Users love the intuitive interface of WorkRamp, finding it user-friendly for seamless navigation and content creation. (54 mentions)
Users appreciate the fantastic customer support and effective tools offered by WorkRamp for training and onboarding. (50 mentions)
Users find the missing features in WorkRamp hinder reporting, insights, and overall user experience significantly. (45 mentions)
Users desire more customization options for branding and content design in WorkRamp to enhance relevance and focus. (38 mentions)
Users find that WorkRamp has limited features, particularly regarding reporting and specific automation needs for compliance. (38 mentions)
Users experience feature issues with WorkRamp, such as limitations in SCORM training rewards and a basic text editor. (24 mentions)
Users find the inadequate reporting in WorkRamp frustrating, limiting their ability to analyze training efficiently. (23 mentions)

5 Pros or Advantages of WorkRamp

1. Ease of Use
Users find WorkRamp to be very easy to use, benefiting from its straightforward navigation and supportive onboarding process.
See 134 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"New to Workramp LMS"

What do you like about WorkRamp?

While I haven't used the tool extensively, the implementation team has been highly supportive, responsive, and professional in onboarding us onto the

Wilson L.
WL

Wilson L.

Mid-Market (51-1000 emp.)

4.0/5

"Solid LMS systen"

What do you like about WorkRamp?

Really easy to use and configure for interal folks.

2. Course Creation
Users value the ease of use and customization in Course Creation with WorkRamp, enhancing learning organization-wide.
See 69 mentions

See Related User Reviews

Ramona R.
RR

Ramona R.

Mid-Market (51-1000 emp.)

4.0/5

"A Central Hub for Learning"

What do you like about WorkRamp?

Workramp has given us the ability to scale learning across the organization by enabling subject matter experts to build directly within the app, with

Roy S.
RS

Roy S.

Mid-Market (51-1000 emp.)

5.0/5

"Comprehensive system that allows to build great learning management system to train all users"

What do you like about WorkRamp?

It takes less than an hour to understand the fundamentals of how to use it (design, adjust) and it offers a wide range of options to build courses, wi

3. Customer Support
Users appreciate the helpful and responsive customer support of WorkRamp, enhancing their overall experience with the platform.
See 60 mentions

See Related User Reviews

JM

Jennifer M.

Mid-Market (51-1000 emp.)

5.0/5

"Work Ramp"

What do you like about WorkRamp?

- I LOVE the aesthetic of Work Ramp. - Love the ease of use. - Love the stats it gives you about each thing you create. - Like that customer suppo

James M.
JM

James M.

Mid-Market (51-1000 emp.)

4.5/5

"Greatly improved the training process for our employees"

What do you like about WorkRamp?

Easy to learn and very helpful customer support reps who are eager to help whenever we have questions. The tracking and analytics features are second

4. Intuitive
Users love the intuitive interface of WorkRamp, finding it user-friendly for seamless navigation and content creation.
See 54 mentions

See Related User Reviews

Kaylie W.
KW

Kaylie W.

Small-Business (50 or fewer emp.)

5.0/5

"Workramp is oustanding!"

What do you like about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Easy to use platform for both learners and back-end users"

What do you like about WorkRamp?

Clean, intutive interface for both front- and back-end users Easy to integrate with other systems Excellent customer service for both implementa

5. Helpful
Users appreciate the fantastic customer support and effective tools offered by WorkRamp for training and onboarding.
See 50 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great functionality for onboarding and education"

What do you like about WorkRamp?

WorkRamp is a great tool for us to facilitate virtual onboarding and training courses for our teams. With a distributed workforce, WorkRamp has really

Kaylie W.
KW

Kaylie W.

Small-Business (50 or fewer emp.)

5.0/5

"Workramp is oustanding!"

What do you like about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to

5 Cons or Disadvantages of WorkRamp

1. Missing Features
Users find the missing features in WorkRamp hinder reporting, insights, and overall user experience significantly.
See 45 mentions

See Related User Reviews

Anna S.
AS

Anna S.

Enterprise (> 1000 emp.)

4.5/5

"Easy to build your own content and easy to navigate"

What do you dislike about WorkRamp?

I would love to have more sales-oriented features, reporting systems, and areas for development that can be based on the results from the training the

JM

Jennifer M.

Mid-Market (51-1000 emp.)

5.0/5

"Work Ramp"

What do you dislike about WorkRamp?

- Do not like how you cannot simply copy & paste a picture. It does not appear once the item you created saves & is live. I screenshot everyth

2. Limited Customization
Users desire more customization options for branding and content design in WorkRamp to enhance relevance and focus.
See 38 mentions

See Related User Reviews

Wilson L.
WL

Wilson L.

Mid-Market (51-1000 emp.)

4.0/5

"Solid LMS systen"

What do you dislike about WorkRamp?

Wish there was more customization for things like branding.

Kendall S.
KS

Kendall S.

Mid-Market (51-1000 emp.)

5.0/5

"Helpful tool for onboarding new employees"

What do you dislike about WorkRamp?

I feel like it can be a dumping ground for random trainings within my specific company that are sent out company wide rather then being focused. It c

3. Limited Features
Users find that WorkRamp has limited features, particularly regarding reporting and specific automation needs for compliance.
See 38 mentions

See Related User Reviews

Anna S.
AS

Anna S.

Enterprise (> 1000 emp.)

4.5/5

"Easy to build your own content and easy to navigate"

What do you dislike about WorkRamp?

I would love to have more sales-oriented features, reporting systems, and areas for development that can be based on the results from the training the

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use platform with a simple interface for starting out an LMS"

What do you dislike about WorkRamp?

Scaling up as the team grows has been challenging, specifically around getting meaningful reports and insights. In addition, there are sometimes chang

4. Feature Issues
Users experience feature issues with WorkRamp, such as limitations in SCORM training rewards and a basic text editor.
See 24 mentions

See Related User Reviews

DE

David E.

Small-Business (50 or fewer emp.)

5.0/5

"Best platform ever"

What do you dislike about WorkRamp?

The text editor for writing content. That thing is seriously primative. Also, there needs to be more flexibility for question types and multiple choic

MM

Megan m.

Mid-Market (51-1000 emp.)

5.0/5

"First time LMS administrator, researched, selected and implemented WorkRamp in 2023."

What do you dislike about WorkRamp?

We haven't found a down-side of using the WorkRamp system. When we launched the software in June of this year I felt the reporting capabailities were

5. Inadequate Reporting
Users find the inadequate reporting in WorkRamp frustrating, limiting their ability to analyze training efficiently.
See 23 mentions

See Related User Reviews

AM

Amarelys M.

Small-Business (50 or fewer emp.)

4.5/5

"Very intuitive and easy to use LMS Software that allows you to build interactive courses."

What do you dislike about WorkRamp?

Not friendly to run reports when using Workramp as external LMS for clients

Britt W.
BW

Britt W.

Mid-Market (51-1000 emp.)

5.0/5

"Great platform for internal and external training program delivery!"

What do you dislike about WorkRamp?

There are discrepancies in the Admin UI of the internal and external platforms (ELC & CLC). As a customer of both, it is challenging to know inher

WorkRamp Reviews (612)

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Reviews

WorkRamp Reviews (612)

View 1 Video Reviews
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Verified User in Information Technology and Services
AI
Enterprise (> 1000 emp.)
"Very easy to use LMS with some opportunities for improvement."
What do you like best about WorkRamp?

WorkRamp is rather easy to use and enables us to deliver content efficiently to our user base.

The UI is simple and friendly, and their support team is very responsive an knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

WorRamp reporting, (in both the employee and the customer clouds) could use some additional features.

It's not possible to schedule reports to anything other than mailboxes and the filtering is still rather limited.

Also, the segmentation of content in the customer academy requires manual intervention, which takes time and introduce the potential for human error. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Great LMS, easy setup and use"
What do you like best about WorkRamp?

WorkRamp makes building content effortless while still offering all the key features I need.The platform is intuitive and easy to use, yet powerful enough to support robust content creation. The onboarding and implementation experience was seamless, and their customer support is consistently responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

I’m in WorkRamp daily and genuinely enjoy using it. The product continues to evolve in innovative ways, which I truly appreciate. While I occasionally have small pieces of UI feedback, they’re minor and don’t take away from my overall experience I'd still confidently rate it a 10/10. Review collected by and hosted on G2.com.

OE
Human Resources Manager
Mid-Market (51-1000 emp.)
"Exceptional Service and Value"
What do you like best about WorkRamp?

I love the flexibility in building courses and paths, from the structure to the quiz options. I was also able to integrate workplace compliance trainings by using a WorkRamp partner, leading to cost savings by eliminating a vendor/ additional platform to have to login to. The reporting capabilities are also great! Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Sometimes I have difficulty locating content. I believe it's primarily because we don't currently delete old material. Archiving or regularly cleaning up content would probably make it much easier to find what we need. Review collected by and hosted on G2.com.

Jai W.
JW
Head of Training & Customer Support
Mid-Market (51-1000 emp.)
"WorkRamp is an amazing product, highly intuitive and scalable."
What do you like best about WorkRamp?

I love how user friendly the system is. It's easy to set up and redesign and as needed. The built in automations a really help streamline our onboarding process and annual certifications.

The knowledge base is full of great articles for when you get stuck or aren't sure how to acheive a goal and the Customer Team as a whole is really responsive and knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There isn't much to dislike about WorkRamp. If I could offer any feedback it would be to have more customization around report building and distribution. Also some additional options for reporting on resource viewing. Review collected by and hosted on G2.com.

daniel d.
DD
analyst
Enterprise (> 1000 emp.)
"Great tool for onboarding new hires and refreshing current staff"
What do you like best about WorkRamp?

Creating content on work ramp has been so intuitive and the support team is always there whenever i have questions. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Havent found an issue so far and i have been using a lot lately in my new role. Review collected by and hosted on G2.com.

Lori G.
LG
Technical Trainer
Mid-Market (51-1000 emp.)
"User for 3 Years, both Learning Clouds"
What do you like best about WorkRamp?

The quick responses of Support is a definite plus. I also appreciate how often they are making enhancements to the platform. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

The helpdesk content is not always updated based on the newest development. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market (51-1000 emp.)
"Great to Work with and Always Improving!"
What do you like best about WorkRamp?

WorkRamp is easy to navigate and learn. There are a ton of option to create interactive content that meets different learning styles. The new AI features that allow learners to pick a learning style and how they want to digest content has been amazing.

The support staff has been wonderful to work with. While I wasn't around for the initial WorkRamp implementation, our team and customers use it every day! Adding and updating content is easy and those course and certification completions are reported directly to our Salesforce integration.

New features and content don't feel like bloat, but well though out and easy to implement changes that have been beneficial to our customers. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Internal and External training is handled separately. In some cases that is beneficial, but it others in creates more work. I would like to see the platform a little more seamless, but would miss some of the benefits of having separate "identities" for training.

Basic admin functions are still missing for user management (merging, updating) that would knock this software out of the park. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Seamless implementation"
What do you like best about WorkRamp?

The most helpful thing about WorkRamp is how it will work for our org. It will help our success dept train new clients thoroughly Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

So far, we do not have any complaints using WorkRamp Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Easy to use simple self service learning platform"
What do you like best about WorkRamp?

Easy to use and follow trainings, good notification system, can follow progress clearly, clean interface Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

You can't skip through a training or mark it as read essentially if it isn't relevant to you or if it's expired/past due you can't clear it from the queue, Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Great LMS and partnership!"
What do you like best about WorkRamp?

WorkRamp is a very intuitive LMS that is robust enough without being overwhelming or overly complicated. An added bonus is that you can build training directly within the platform without having to leverage a 3rd party software.

Aside from the product, the WorkRamp team is lovely to work with. They are flexible, responsive, open to feedback, and really want to do what's best for our organization. Every interaction with WorkRamp (LMS comparison, contract signing, implementation, and launch) has been relatively stressfree and they have supported us throughout every step.

Since our implementation, we have received nothing but praise for this LMS and our organization has easily migrated from our old LMS to this one. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There are some features that could be improved upon but we have shared, and continue to share, feedback on how to improve the product for us and other WorkRamp customers. WorkRamp is constantly listening to their customers and implementing feedback. Review collected by and hosted on G2.com.

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