Introducing G2.ai, the future of software buying.Try now

WorkRamp Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find WorkRamp to be very easy to use, benefiting from its straightforward navigation and supportive onboarding process. (134 mentions)
Users value the ease of use and customization in Course Creation with WorkRamp, enhancing learning organization-wide. (69 mentions)
Users appreciate the helpful and responsive customer support of WorkRamp, enhancing their overall experience with the platform. (60 mentions)
Users love the intuitive interface of WorkRamp, finding it user-friendly for seamless navigation and content creation. (54 mentions)
Users appreciate the fantastic customer support and effective tools offered by WorkRamp for training and onboarding. (50 mentions)
Users find the missing features in WorkRamp hinder reporting, insights, and overall user experience significantly. (45 mentions)
Users desire more customization options for branding and content design in WorkRamp to enhance relevance and focus. (38 mentions)
Users find that WorkRamp has limited features, particularly regarding reporting and specific automation needs for compliance. (38 mentions)
Users experience feature issues with WorkRamp, such as limitations in SCORM training rewards and a basic text editor. (24 mentions)
Users find the inadequate reporting in WorkRamp frustrating, limiting their ability to analyze training efficiently. (23 mentions)

5 Pros or Advantages of WorkRamp

1. Ease of Use
Users find WorkRamp to be very easy to use, benefiting from its straightforward navigation and supportive onboarding process.
See 134 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"New to Workramp LMS"

What do you like about WorkRamp?

While I haven't used the tool extensively, the implementation team has been highly supportive, responsive, and professional in onboarding us onto the

Wilson L.
WL

Wilson L.

Mid-Market (51-1000 emp.)

4.0/5

"Solid LMS systen"

What do you like about WorkRamp?

Really easy to use and configure for interal folks.

2. Course Creation
Users value the ease of use and customization in Course Creation with WorkRamp, enhancing learning organization-wide.
See 69 mentions

See Related User Reviews

Ramona R.
RR

Ramona R.

Mid-Market (51-1000 emp.)

4.0/5

"A Central Hub for Learning"

What do you like about WorkRamp?

Workramp has given us the ability to scale learning across the organization by enabling subject matter experts to build directly within the app, with

Roy S.
RS

Roy S.

Mid-Market (51-1000 emp.)

5.0/5

"Comprehensive system that allows to build great learning management system to train all users"

What do you like about WorkRamp?

It takes less than an hour to understand the fundamentals of how to use it (design, adjust) and it offers a wide range of options to build courses, wi

3. Customer Support
Users appreciate the helpful and responsive customer support of WorkRamp, enhancing their overall experience with the platform.
See 60 mentions

See Related User Reviews

JM

Jennifer M.

Mid-Market (51-1000 emp.)

5.0/5

"Work Ramp"

What do you like about WorkRamp?

- I LOVE the aesthetic of Work Ramp. - Love the ease of use. - Love the stats it gives you about each thing you create. - Like that customer suppo

James M.
JM

James M.

Mid-Market (51-1000 emp.)

4.5/5

"Greatly improved the training process for our employees"

What do you like about WorkRamp?

Easy to learn and very helpful customer support reps who are eager to help whenever we have questions. The tracking and analytics features are second

4. Intuitive
Users love the intuitive interface of WorkRamp, finding it user-friendly for seamless navigation and content creation.
See 54 mentions

See Related User Reviews

Kaylie W.
KW

Kaylie W.

Small-Business (50 or fewer emp.)

5.0/5

"Workramp is oustanding!"

What do you like about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Easy to use platform for both learners and back-end users"

What do you like about WorkRamp?

Clean, intutive interface for both front- and back-end users Easy to integrate with other systems Excellent customer service for both implementa

5. Helpful
Users appreciate the fantastic customer support and effective tools offered by WorkRamp for training and onboarding.
See 50 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great functionality for onboarding and education"

What do you like about WorkRamp?

WorkRamp is a great tool for us to facilitate virtual onboarding and training courses for our teams. With a distributed workforce, WorkRamp has really

Kaylie W.
KW

Kaylie W.

Small-Business (50 or fewer emp.)

5.0/5

"Workramp is oustanding!"

What do you like about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to

5 Cons or Disadvantages of WorkRamp

1. Missing Features
Users find the missing features in WorkRamp hinder reporting, insights, and overall user experience significantly.
See 45 mentions

See Related User Reviews

Anna S.
AS

Anna S.

Enterprise (> 1000 emp.)

4.5/5

"Easy to build your own content and easy to navigate"

What do you dislike about WorkRamp?

I would love to have more sales-oriented features, reporting systems, and areas for development that can be based on the results from the training the

JM

Jennifer M.

Mid-Market (51-1000 emp.)

5.0/5

"Work Ramp"

What do you dislike about WorkRamp?

- Do not like how you cannot simply copy & paste a picture. It does not appear once the item you created saves & is live. I screenshot everyth

2. Limited Customization
Users desire more customization options for branding and content design in WorkRamp to enhance relevance and focus.
See 38 mentions

See Related User Reviews

Wilson L.
WL

Wilson L.

Mid-Market (51-1000 emp.)

4.0/5

"Solid LMS systen"

What do you dislike about WorkRamp?

Wish there was more customization for things like branding.

Kendall S.
KS

Kendall S.

Mid-Market (51-1000 emp.)

5.0/5

"Helpful tool for onboarding new employees"

What do you dislike about WorkRamp?

I feel like it can be a dumping ground for random trainings within my specific company that are sent out company wide rather then being focused. It c

3. Limited Features
Users find that WorkRamp has limited features, particularly regarding reporting and specific automation needs for compliance.
See 38 mentions

See Related User Reviews

Anna S.
AS

Anna S.

Enterprise (> 1000 emp.)

4.5/5

"Easy to build your own content and easy to navigate"

What do you dislike about WorkRamp?

I would love to have more sales-oriented features, reporting systems, and areas for development that can be based on the results from the training the

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy to use platform with a simple interface for starting out an LMS"

What do you dislike about WorkRamp?

Scaling up as the team grows has been challenging, specifically around getting meaningful reports and insights. In addition, there are sometimes chang

4. Feature Issues
Users experience feature issues with WorkRamp, such as limitations in SCORM training rewards and a basic text editor.
See 24 mentions

See Related User Reviews

DE

David E.

Small-Business (50 or fewer emp.)

5.0/5

"Best platform ever"

What do you dislike about WorkRamp?

The text editor for writing content. That thing is seriously primative. Also, there needs to be more flexibility for question types and multiple choic

MM

Megan m.

Mid-Market (51-1000 emp.)

5.0/5

"First time LMS administrator, researched, selected and implemented WorkRamp in 2023."

What do you dislike about WorkRamp?

We haven't found a down-side of using the WorkRamp system. When we launched the software in June of this year I felt the reporting capabailities were

5. Inadequate Reporting
Users find the inadequate reporting in WorkRamp frustrating, limiting their ability to analyze training efficiently.
See 23 mentions

See Related User Reviews

AM

Amarelys M.

Small-Business (50 or fewer emp.)

4.5/5

"Very intuitive and easy to use LMS Software that allows you to build interactive courses."

What do you dislike about WorkRamp?

Not friendly to run reports when using Workramp as external LMS for clients

Britt W.
BW

Britt W.

Mid-Market (51-1000 emp.)

5.0/5

"Great platform for internal and external training program delivery!"

What do you dislike about WorkRamp?

There are discrepancies in the Admin UI of the internal and external platforms (ELC & CLC). As a customer of both, it is challenging to know inher

WorkRamp Reviews (612)

View 1 Video Reviews
Reviews

WorkRamp Reviews (612)

View 1 Video Reviews
4.4
612 reviews
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Kaylie W.
KW
Customer Success Manager
Small-Business (50 or fewer emp.)
"Workramp is oustanding!"
What do you like best about WorkRamp?

I like how clean and sophisticated the user interface it. It is also extremely intuitive in regards to navigation and content building. The ability to segment users is amazing! The implementation calls were really helpful as well. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

One downside is the inability to text wrap around images. I also wish the ability to ask a question throughout the guides was available for the academy like it is for the employee learning side. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Mid-Market (51-1000 emp.)
"A user-friendly experience"
What do you like best about WorkRamp?

WorkRamp has always been a very user friendly experience on the platform. If I was unsure to search for a certain feature, I can usually click around and figure it out on my own. In addition, if extra support is needed, the WR support team is typically readily available and provides help screenshots and examples to help with my questions. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There is room for growth on more customization options all around with settings. In addition, it would be nice if there were more specific detailed features we could input in their reporting tab. Review collected by and hosted on G2.com.

Britt W.
BW
Lead Program Manager
Mid-Market (51-1000 emp.)
"Great platform for internal and external training program delivery!"
What do you like best about WorkRamp?

I appreciate how easy it is to create content in Workramp. The modular based courses and paths make it easy to templatize content and allow multiple team members to collaborate on delivery.

Implementation team was very helpful and supportive throughout our onboarding.

I also find the customer facing UI to be very user friendly and easy to introduce to our customer learners.

I use this tool daily and it is integrated across our ecosystem. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

There are discrepancies in the Admin UI of the internal and external platforms (ELC & CLC). As a customer of both, it is challenging to know inherently where to go for each/reporting capabilities vary. Though Workramp's documentation of this is clear and helpful. Review collected by and hosted on G2.com.

Mario P.
MP
Learning and Development Manager
Enterprise (> 1000 emp.)
"An easy-to-use, reliable, and flexible authoring tool with AI features!"
What do you like best about WorkRamp?

I love how it's intuitive and flexible when creating content and making that content available to the right audience. I also like it's additional assignment features - lots of automation. They also have great customer support. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It has a very set list of content creation features. Though they have flexibility, I wish it would have more. Review collected by and hosted on G2.com.

Sarah A.
SA
Learning & Development Program Manager
Mid-Market (51-1000 emp.)
"Super user friendly for admins and learners alike"
What do you like best about WorkRamp?

Both the admin and learner sides of the platform are very intuitive and extremely easy to use. One of our highest priorities was finding a platform that non-learning focused employees could easily come in and create content for peeople in their departments, which workramp meets. It was also very important for us to select a platform that had high quality pre-built content that could seamlessly integrate with the platform which we were able to achieve at a reasonable price. The implementation period was short and extremely easy, I am a team of one, and it was completely realistic for me to implement this new platform on my own. When we launched, we saw extremely high adoption, and it was largely reported that this was due to how simple it is to get into the platform (not a lot of barriers with 2FA and other sign-on roadblocks) so our employees can get into the platform quickly and frequently. As mentioned, I implemented the platform independently so it was important for me to have strong implementation and customer support from the Workramp side to make this possible, and it exceeded my expectations. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

While there are a lot of automation features possible, there are still some features missing that would be extremely helpful for some of the processes we would like to automate (such as adding new hires to a "new hire" group for a dynamic amount of time rather than from a specific date range) and there are other features that we run into with things like Harassment Prevention training assignment rules. The automations are extremely intuitive and easy for a novice like me to set up (and customer support for when the automations don't work as expected is quick and so helpful), however, they seem to be a little less sophisticated than other platforms that we have used before, primarily for the very specific assignment rules we need to follow for compliance purposes. The only other sticking point for us was the pricing model was not as flexible as other platforms we vetted during discovery. It goes by total user count rather than a monthly active user pricing model we have seen with other vendors. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"The best way to deliver customer education, quickly and easily."
What do you like best about WorkRamp?

The simplicity of everything across the platform. From setting up a customer-facing academy to creating content to measuring results, it's fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Having a robust platform that can handle a variety of use-cases is great, however, there are some downsides to this. Workramp builds for products for both external and internal audiences, and there's not always complete parity in features. Review collected by and hosted on G2.com.

Shelby B.
SB
Head Of User Success
Small-Business (50 or fewer emp.)
"A great tool with plenty of customizable options for our organization and client base"
What do you like best about WorkRamp?

The team is a dream to work with. Everyone is incredibly responsive and always goes above and beyond to be helpful. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Not necessarily a Workramp thing, likely just due to lack of a team to launch and roll out the offerings. Would recommend that a team has a fully dedicated team during the onboarding period, so that you do not fall behind like we did. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Good general use training tool with lots of capabilities"
What do you like best about WorkRamp?

WorkRamp is great for developing and providing general training. User friendly interfaces. Very easy to get started. Responsive company. They improve the product all the time, and many updates are directly related to user feedback. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

Not great for compliance-related training. Needs versioning, branching, equivalents, and edit logs.

The employee and customer environments are completely different including interfaces, configuration, features, and basic navigation. They need to be aligned. Review collected by and hosted on G2.com.

Cam C.
CC
Training & Development Manager
Mid-Market (51-1000 emp.)
"Workramp is a great tool for our business"
What do you like best about WorkRamp?

Workramp has changed how we use eLearning in the business in a great way. It's easy to use and create content, and it's easy to train users on how it works. It has great integrations that makes management of users easy, and their customer support always respond quickly!

Workramp worked with us to implement into the business, and helped to get it done quickly.

We now have members of the business using workramp 2-3 times a week, as it's so easy to use!

Would definitely recommend to anyone looking for a great functional LMS. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

It's missing some basic features, like being able to remove assignments from a user page so you can mass un-assign content from a single user. Review collected by and hosted on G2.com.

Juliano  L.
JL
Sr. Global Revenue Enablement Manager
Enterprise (> 1000 emp.)
"Excellent implementation experience and noticeable improvements!"
What do you like best about WorkRamp?

What stands out the most about WorkRamp is its user-friendly interface and seamless integrations. The ability to easily create and manage training content, combined with powerful integrations with tools like Udemy, Workday, and Google, has truly enhanced our training processes. Additionally, the exceptional support during the implementation process made the transition smooth and efficient. It’s been a great tool to centralize and streamline our corporate learning. Review collected by and hosted on G2.com.

What do you dislike about WorkRamp?

While WorkRamp has been a fantastic tool overall, one area that could be improved is the customization options for reporting. It would be helpful to have more flexibility in creating tailored reports that fit specific needs. Review collected by and hosted on G2.com.

Product Avatar Image
Product Avatar Image