It's been two months since this profile received a new review

Whale Reviews & Product Details

Turn scattered knowledge into scalable systems with Whale. Whale helps fast-growing teams capture processes, train employees, and answer questions — without the chaos of scattered docs or outdated wikis. What Whale Does: - AI process capture: Turn screen recordings, videos, or existing docs into structured SOPs in minutes - Alice (AI assistant): Employees get instant answers to "how do we do X?" in any language, any channel - Training built-in: Convert SOPs into onboarding flows and quizzes so people actually learn - Mobile-first access: QR codes and mobile app mean SOPs live where the work happens Why Teams Choose Whale: - Cut onboarding time by 50% by connecting training to live processes - Reduce documentation time by 70% with AI-powered capture - Keep knowledge current — not buried in Google Docs nobody reads Who Uses Whale: Operations leaders and HR teams at scaling companies (50-500 employees) who need to onboard faster and standardize without slowing down.

Product Website

Seller

Whale

Discussions

Whale Community

Languages Supported

German, English, French, Dutch, Spanish

Product Description

The connected training and knowledge software solution that replaces outdated learning methods. - Accelerate the ramp-up and onboarding time of new hires. - Increase adoption and correct usage of digital tools. - Systemize the business to ensure consistent results. - Increase proficiency across your (remote) teams.

Overview by

Bram Billiet (Co-founder of Whale | User & business-focused product creator)

Pricing

Pricing provided by Whale.

Forever Free

Free

5 Users

View More Pricing Information

Whale Integrations

(1)

Verified by Whale

Whale Media

Whale Demo - Create content that’s designed to be read

Whatever you want to create - a procedure, policy, process. It’s easy, it’s fast and flexible, and it looks good, by default.

Whale Demo - Chrome Extension: Share what your team needs, when and where they need it

Instead of playing hide and seek with crucial knowledge, have Whale deliver it to the right person, at the right time, in the moment of need.

Whale Demo - Rely on a single knowledge hub with content you can trust

Easily manage and keep all your content up-to-date without extra overhead.

Easily create onboarding and training assignments and flows, AND follow up on your team members' progress.

Whale Demo - Save time on SOP production with AI Assist

Leverage the power of AI to write a first draft of a procedure or policy, that you can then tweak and finetune to make it your own.

Whale Demo - Easy editor with tons of functionalities

Creating new documentation has never been more simple! We provide screen recordings, tons of file integrations, rich media and intuitive text editing.

Official Downloads

(1)

edit

The Ultimate Guide to Process and SOP Documentation

G2 reviews are authentic and verified.

Here's how.

Catarina V.

Operations Strategy Specialist

Mid-Market (51-1000 emp.)

5/12/2025

"Great Concept with Lots of Potential!"

4.5/5

What do you like best about Whale?

I really like the concept behind Whale — it’s a fresh and modern way to learn directly from people with real experience. The platform feels intuitive and easy to navigate, and I appreciate the focus on short, valuable insights. It’s also great to see a community that’s driven by authenticity and knowledge sharing. Review collected by and hosted on G2.com.

What do you dislike about Whale?

As a newer user, I’d say the only thing I noticed is that it could benefit from having even more creators across different niches. But that’s totally normal for a growing platform, and I’m excited to see it expand. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale helps solve the common problem of inconsistent or hard-to-access SOPs by centralizing all operational knowledge in one easy-to-navigate platform. Instead of relying on scattered documents or outdated manuals, teams can quickly access step-by-step procedures directly where and when they need them. This not only boosts efficiency but also ensures that everyone is aligned and following the same standards, which reduces errors and onboarding time significantly. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Thank you for the amazing review – honestly, we’re doing a little happy dance over here 💃🕺

We’re so glad to hear that Whale feels intuitive, fresh, and authentic to you – that’s exactly the vibe we’re going for. Real people. Real knowledge. Real fast. Boom. 🚀

Also – thank you for calling out the magic of reducing onboarding chaos and centralizing the good stuff. SOPs don’t have to be snoozefests and you clearly get that. 🙌

We’re so happy to have you as part of the Whale pod 🐋 Big things ahead!

Stino

Fábio B.

Operations Director

Enterprise (> 1000 emp.)

5/8/2025

"Whale Streamlined Our Processes and Boosted Team Onboarding"

5/5

What do you like best about Whale?

Whale has completely transformed how we manage our internal processes. What I like best is how fast and easy it makes documenting SOPs. Instead of spending hours creating training materials, we can now build and share them in minutes. This has had a huge impact on how quickly we can onboard and train team members. It’s intuitive, efficient, and a real game changer for team alignment and productivity." Review collected by and hosted on G2.com.

What do you dislike about Whale?

Honestly, there’s not much I dislike about Whale. The platform does exactly what it promises—streamlining SOP documentation and improving team training. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is solving the problem of scattered, outdated, or undocumented processes. Before, creating and sharing SOPs was time-consuming and inconsistent. With Whale, we can centralize all our procedures in one place, keep them up to date, and ensure everyone on the team has quick access to the right information. This has improved our onboarding speed, reduced errors, and helped our team operate more independently and efficiently. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Fabio – you didn’t just leave a review, you dropped a truth bomb 💣

"Game changer," "boosted onboarding," "centralized chaos"—you’re speaking our love language 😍

We’re so pumped to hear how Whale’s helped your team move faster, stay aligned, and finally ditch the SOP scavenger hunts.

Also, calling out how easy it is to document? THANK YOU. That’s exactly the magic we’re trying to bottle. We love that you’re saving hours and turning onboarding into a smooth ride instead of a bumpy mess.

And the fact you said there’s not much to dislike? We’re putting that on a t-shirt.

Thanks for being part of the Whale pod, Fabio. Big hugs from the whole team—and we’re cheering you on for even more wins 💪🐋

Stino

Harley B.

Systems, IT & Operations

Small-Business (50 or fewer emp.)

5/6/2025

"Intuitive, fresh and easy!"

5/5

What do you like best about Whale?

Easy to understand and use.

Clear, 'fun' layout and formatting.

Minimalistic style - not busy visually.

Easy to refer to other SOPs and people within a SOP.

Information can be shared by different ways e.g. export as PDF, share link, share QR code.

Lots of features like checklists, org charts, multiple departments, security groups.

Has its own screen and step recording tool very handy for recording new processes.

Didn't take long to set up and get running - I have several people adding their own SOPs now.

Customer support is excellent even when we are in a different timezone (NZ vs Belgian)

Our team uses Whale every day, some more than others.

It was a critical tool used for training our temporary staff when our main Admin staff went on maturity leave.

I understand Whale can be integrated with other software, but I have not had a chance or reason to do so. Review collected by and hosted on G2.com.

What do you dislike about Whale?

The same checklist can not be shared with other users for visibility when being "run". However this is in the development pipeline. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

We used to have all our SOPs in Microsoft Word documents which were saved on our server.

The problem with that was that it was really hard to find the document you need to use without opening each document and checking.

The search function in Whale is really good in that it can search as you type and 'reads' inside the SOPs rather than the titles. Alice the AI assistant looks to be a really good tool, however I as an administrator have not used this feature a lot.

Another problem solve is accessibility to the entire team. Anyone can use Whale either on their browser or in the mobile app. Previously, to access our documents, you had to log into the server (if not in one of our branches) and then trawl thru the documents. Add to this mix, the different formatting options used by various staff members. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Harley – we want to frame this review 😍

You didn’t just give us feedback… you gave us a full Whale highlight reel and we are OBSESSED. From the minimalistic vibes to checklists, QR codes, screen recording, and your whole team jumping in — THIS is what we live for 💥

And the fact you rolled Whale out fast and used it as your training lifesaver while your Admin was on maternity leave? You’re a total ops rockstar 🫶

(Also major props from Belgium to NZ for making timezones look easy 👏)

Thank you for being such a thoughtful, powerhouse user and for making Whale a part of your team’s everyday flow. We’re lucky to have you in the pod 🐋

Stino

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/20/2025

"Great tool for scaling team knowledge and reducing repetitive questions"

5/5

What do you like best about Whale?

Whale makes it incredibly easy to centralize, organize, and deliver SOPs and training materials across teams. I love how intuitive the platform is—it takes very little time to get up and running. The Chrome extension is a game-changer, allowing team members to access relevant processes right within their workflows. The search functionality is strong, the editor is flexible, and the ability to assign and track onboarding or knowledge tasks adds accountability and visibility. It’s a great tool for scaling team knowledge and reducing repetitive questions. Review collected by and hosted on G2.com.

What do you dislike about Whale?

While the core features are excellent, the reporting and analytics could be more advanced. For example, more granular data on how often content is accessed or where knowledge gaps may exist would be helpful for admins. Also, integrations are growing, but a broader range of native connections to tools like Notion, Airtable, or project management platforms would improve workflow automation. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is solving the challenge of scattered, inconsistent documentation and the lack of accessible, standardized processes across teams. Before Whale, onboarding new team members or aligning cross-functional workflows required chasing down documents, asking colleagues, or duplicating efforts. With Whale, we now have a single source of truth for SOPs and training materials, making onboarding smoother, reducing repetitive questions, and ensuring that best practices are followed consistently. It saves us time, improves productivity, and gives team members confidence that they're working with the most up-to-date information. Review collected by and hosted on G2.com.

Karolina K.

Training and Knowledge Supervisor

Mid-Market (51-1000 emp.)

5/7/2025

"Live saviour"

5/5

What do you like best about Whale?

'Ive been using Whale extensively, and it's truly transformed the way I work. The documentation I’ve added to Whale is now clearly structured and easy to maintain, and Alice—their smart assistant—is incredibly helpful when it comes to locating information quickly.

Navigating the platform is simple and intuitive. As a trainer, my job has become significantly easier. I can build a full training flow and assign it to a new joiner with just one click.

The analytics tool is another major plus—it allows me to monitor task completion across the team, which is invaluable for tracking progress during onboarding and beyond.

Lastly, the support from our Customer Success Manager has been outstanding. They genuinely listen, pass on feedback to the developers, and—most impressively—feature requests actually get implemented. Review collected by and hosted on G2.com.

What do you dislike about Whale?

Honestly, I’m really content with Whale—there’s nothing I’d point out as a downside at this moment. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Karolina – you’re a whole vibe 🌟

“Life saviour”? SAY LESS. That title alone already made our week. And the fact that you’re using Whale like a total pro—training flows, Alice, analytics, the whole buffet? We’re obsessed. 😍

Hearing that your job as a trainer is now simpler, faster, and smarter thanks to Whale? Literal music to our ears 🎶 And let’s not skip over the Customer Success love — we’re blushing 😌 (and also printing this out and hanging it in the office).

Also… you being content with everything? I mean, how iconic. You’re exactly why we build, listen, and evolve.

Big hugs from the Whale team. Thanks for being such a powerhouse and for helping shape what we do 🐋💪

Stino

Verified User in Farming

Mid-Market (51-1000 emp.)

4/28/2025

"Productivity Unleashed!"

5/5

What do you like best about Whale?

One of the major challenges we've faced as a company is the rollout and management of our Standard Operating Procedures. Writing them is hard enough, but managing their versions, assigning them, and monitoring completion requires a full-time role. We were faced with the choice of hiring an additional Human Resources person and tasking them, strictly, with maintaining our SOP library and ensuring our employees were trained up on the current versions of our SOPs.

This would have been foolish, as it would have required an additional salary, manual tracking, and removes the department managers from having direct visibility of their staff's training levels.

Whale offered an incredible suite of features that exactly mitigates this. It allows us to write our SOPs, assign them to people (at an individual or group level), track their progress through a dashboard, and allow for automation revision tracking, at the cost of well below an additional person's salary. It really provided us with exactly what we were looking for.

The integration team has been great with taking our existing SOPs (PDF documents as well as documents hosted across other platforms) and merging them into cohesive libraries within Whale. Any questions we've had have been answered, almost immediately, and they continue to support us whenever we need it. I can't speak highly enough of them! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Like any platform, there is a learning curve. Some things aren't as intuitive as others. For example, the Checklists are found under "Training", rather than their own heading. This is a minor gripe, rather than anything really negative. I'm quite pleased with the system, overall. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Okay… this review? ICONIC. You get it 💥

“Productivity Unleashed” is the perfect title, because WOW — you just turned the chaos of SOP management into a streamlined dream and we are so here for it 🙌

You could’ve hired an extra HR person just to wrangle training and documents… but instead, you rolled with Whale and built a scalable, trackable, role-based training powerhouse? THAT’S the move.

And your shoutout to assigning SOPs, tracking progress, and version control (without needing a million spreadsheets)? Chef’s kiss. 💻💫

Massive love for the praise to the integrations team too — I’m sending them this review and probably printing it for morale boosts forever 🐋💖

Totally fair note on the learning curve and checklist placement — and yes, that feedback helps us make Whale even better. You’re clearly using it like a pro already, and we’re so grateful to be your behind-the-scenes engine for productivity.

Thanks for building brilliance with us. You’re what we built Whale for 💪

Stino

Georgia R.

Spa Coordinator

Mid-Market (51-1000 emp.)

5/6/2025

"The company I work for utilizes Whale as an internal resource for all of our SOP's and FAQ's."

5/5

What do you like best about Whale?

I appreciate the organization of Whale. Everything is very easy to locate and the search bar is my favorite feature. When I am in a pinch and need a quick answer I turn to Whale to find what I am looking for. Review collected by and hosted on G2.com.

What do you dislike about Whale?

I haven't run into any problems with the software. There are things missing from Whale but we are actively working to make improvements. Review collected by and hosted on G2.com.

What problems is Whale solving and how is that benefiting you?

Whale is answering questions for me without me having to voice them. I appreciate this because I can solve my own problems and not burden anyone else with it. As front desk I need to be able to respond quickly to situations because I am typically with a customer when any question arises. Whale allows me to use my resources to navigate any new or tricky situations by having the information I need at my fingertips. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Georgia – this review? 10/10, no notes 👑

We LOVE that Whale is your go-to when you’re in a pinch — especially while you’re holding it down at the front desk like an absolute boss. Fast answers, smooth navigation, and not needing to bug someone every time? That’s the sweet spot, and we’re thrilled Whale’s helping you shine 💅✨

And shoutout to the almighty search bar! It doesn’t get enough love — but it’s truly the silent MVP 🫶

So grateful to have you in the Whale pod, Georgia. We’re rooting for you every step of the way 🐋

Stino

Patricia J.

Department Manager

Small-Business (50 or fewer emp.)

1/23/2025

"So far, so good!"

5/5

What do you like best about Whale?

The program is very user-friendly. We have recently just signed with them and our managers have started adding our content. We had another online training manual and moved over to Whale. Whale was able to take our prior content and upload everything into editable documents for us. So amazing. We were worried we would have a struggle with having to get our prior content moved over, but it was easy and stress free. We have not yet implemented the program for our employees, but I think they will agree that it's very easy to use, and nice to look at! Review collected by and hosted on G2.com.

What do you dislike about Whale?

Nothing yet, we are still new, but it's going very well so far! Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Patricia — welcome to the Whale pod! 🐋💫

“So far, so good”? More like so far, so AMAZING 😍

We’re thrilled to hear your setup was smooth, stress-free, and that all your existing training content made it over in one gorgeous, editable piece. That’s the glow-up we aim for!

Also, shoutout to your team for diving right in and starting strong — we can already tell your employees are going to love it. Easy-to-use and nice to look at? We’re blushing. 💅

Can’t wait for you to see the real magic unfold as you roll it out across the team — fewer questions, faster onboarding, and wayyy less re-training. That’s the Whale way.

We’re here with you every step of the way — let’s do this! 🙌

Stino

Cali O.

Leasing Agent

Small-Business (50 or fewer emp.)

5/6/2025

"Great Platform for Training, Very Easy to Navigate"

5/5

What do you like best about Whale?

I like the email reminders that keep you up to date on the latest training courses assigned to you. The layout of Whale makes it very easy to navigate, and I like how customizable it is. Review collected by and hosted on G2.com.

What do you dislike about Whale?

You are able to click through each page quickly, which makes it easier for users who are training to jump through each section without reading to comprehend and learning. Review collected by and hosted on G2.com.

Response from Stijn Smet of Whale

edit

Cali, we see you — and we LOVE you 🐋💖

Thank you for the shoutout! So glad the email reminders and custom vibes are keeping you on track and making Whale a smooth ride 🎯

Also, major kudos for calling out how Whale gives your team time back — letting new hires train independently while others focus on their own magic? That's the dream right there 💼✨

Thanks for being part of the Whale fam, Cali. Keep those thoughts coming — we’re building this with you 💪

Stino