Customer service has been excellent. We have an account rep we have regular meetings with who keeps track of what step we are on. In the meantime, customer service is always available as we implement the product. They are knowledgeable and work with us on each issue. Review collected by and hosted on G2.com.

A couple of settings have not been able to be customized down to exactly how we handle the transactions, but those are particular quirks that we have. Also, it would be nice if it were easier to sync using more than just the server location. Review collected by and hosted on G2.com.

The options to customize this application to work the way you want have gone above and beyond what I thought I would have access to. The onboarding process provided to me by Deep and Prerit was beneficial. It made the process less stressful. I, with the assistance of Prerit, have set the application to work the way I need. Now I can spend my time on parts of the business that need more attention. Review collected by and hosted on G2.com.

I have no issues as of yet. The program has worked as expected. Review collected by and hosted on G2.com.

Your staff have been wonderful. The linkage between shopify and quickbooks is working great Review collected by and hosted on G2.com.

Still struggling with qbo classess. We now have to go through every transaction to add the class... hoping this will be resolved soon Review collected by and hosted on G2.com.

What is most helpful about Webgility is that initially, we worked closely with the tech team to set up our sync for multiple stores and a website. Once the system was set up, it ran with a click. If there is a problem because things do happen, we contact their tech support, and they resolve the issue promptly and with excellent customer service. We have been working with Nehal, who is incredibly professional, knowledgeable and able to solve problems quickly. I highly recommend Webgility and its products and customer service, especially Nehal. Review collected by and hosted on G2.com.

We like everything about Webgility. We have had a few bumps in the road, and the tech support was quick to assist and keep things moving forward. Review collected by and hosted on G2.com.

Their customer support is fantastic. Also, the sync process is straightforward to configure and learn. The program has a friendly interface to work with, and all sync & posting process are smooth! Today I was in a remote session with Kanishk Sahu from Webgility, and the support was very proffessional and accurate! Review collected by and hosted on G2.com.

I don't have anything wrong to highlight about Webgility. Maybe the option to map products using the Amazon SKU to "Match" the products on QB instead the QB Product/Service name would be fantastic Review collected by and hosted on G2.com.

As a repeat customer of Webgility, I find the automation to be very helpful. The onboarding process the second time around was much better than a few years ago. Review collected by and hosted on G2.com.

It's a bit hard to understand if you are a first time user without having proper onboarding. Review collected by and hosted on G2.com.

We use Webgility to sync our Shopify store with our Quickbooks Online account. When we run into trouble help is literally a phone call away! I have been pleasantly surprised by Webgility's excellent customer service with friendly, competent professionals who really know their stuff and have saved me more than once. I have had multiple tech support calls with Himanshu Patil who is a total pro. He knows what he is doing and how to communicate it in clear terms so I can really learn the ins and outs of the program. I'm so grateful! Everyone dreads having to call an 800 number for support, but Webgility seriously takes the pain out of making that call. They follow up and they follow through. I love these guys!-- Review collected by and hosted on G2.com.

I don't have any complaints. I find the program user friendly and the tech support incredibly responsive and helpful. Review collected by and hosted on G2.com.

Webgility provides a nice link between our online stores and QB Enterprise. Orders are downloaded automatically and new customers are established. Review collected by and hosted on G2.com.

Initial start up and occasional bug issues can take some time to resolve. The tech experts are always willing to help solve the problems. Most issues are solved with online chat quickly. One issue that I have to work around is when a customer changes an order in Shopify. Review collected by and hosted on G2.com.

Customer Service is fantastic here. I've had nearly immediate results with anything I've asked about. We've just synced our first order from our store to Quickbooks recently, and it all worked as expected. Review collected by and hosted on G2.com.

I don't have much to complain about at all. I suppose one could expect pricing to be slightly better, but I feel like you get what you pay for. Review collected by and hosted on G2.com.

Webgility is easy to set up and very affordable for what it does for you.

No longer do you have to manually enter in sales!

Sell across multiple platforms without the worry of overselling your products.

They also constantly update their platform, unlike many others.

100% amazing customer service as well! Review collected by and hosted on G2.com.

More training on setting up and using the platform would be great. Review collected by and hosted on G2.com.