WebEngage Pricing Overview

Solo Plan

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Up To 10K Monthly Active Users (MAU)

For businesses with up to 10k Monthly Active Users (MAU) This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support. If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you!

Orchestra (Enterprise) Plan

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More Then 100K MAUs (Monthly Active Users)

Recommended for businesses with more than 100k Monthly Active Users (MAU). Includes everything in Choir Plan plus provides you with Live view of segments and campaigns, Dynamic logic within campaigns, Data ingestion error detection, Custom reports, 100 user journeys, Unlimited 3rd party integrations and an Account manager dedicated for your support. Retain and Engage your customers like never before. Get started with Orchestra!

Choir Plan

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Up To 100K Monthly Active Users (MAU)

For businesses with up to 100k Monthly Active Users (MAU) Includes everything in Band Plan plus provides you with Advanced Analytics, Frequency Capping and DND, Personalisation using 3rd party API data, Scheduled reports, 20 user journeys, API integration and Phone support. If your business meets the criteria, then move forward with Choir Plan. Star engaging your customers now!

Band Plan

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Up To 50K Monthly Active Users (MAU)

Includes everything in Solo Plan plus provides you with Rolling time window segments, A/B Testing of campaigns, Channel trends and insights, Cross-channel comparison, 10 user journeys, Role-based access and Chat support. Retain your customers and lead your business growth by customer retention. Choose Band Plan designed for you.

You can choose from the various packages offered by WebEngage listed above. However, the plans can also be customized further based on your precise requirements.

To understand the pricing model in detail and also get a rundown of the product, you can get in touch with a Marketing Automation Expert at WebEngage by requesting a demo.

Pricing information for WebEngage is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase WebEngage must be conducted with the seller.

Visit - https://webengage.com/pricing/

Pricing information was last updated on October 09, 2024

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

12%

Perceived Cost

$$$$$

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WebEngage Pricing Reviews

(2)

Dhairya M.

Associate Director

Mid-Market (51-1000 emp.)

5/13/2024

"Great and affordable tool for omnichannel Marketing & Communication"

5/5

What do you like best about WebEngage?

- Catalogs

- Integrations with almost all Service Providers

- Unified View of Users/User Segments

- Analytics

- Easy to Use UI

- Great & Pro-active Customer Support Review collected by and hosted on G2.com.

What do you dislike about WebEngage?

- Takes a lot of time to load sometime

- New features for communication channels does not become a part for a long time (Example: Different types of WhatsApp Templates) Review collected by and hosted on G2.com.

Response from Karan Ashta of WebEngage

edit

Thank you for your feedback. We understand your concerns about load times and continuously work to enhance our processes and products. We appreciate your support!

Shubham P.

Growth Product Manager

Mid-Market (51-1000 emp.)

12/25/2025

"Effective Platform for Lifecycle Communication"

3.5/5

What do you like best about WebEngage?

WebEngage opens up multiple opportunities to reach our users across different stages of their journey, whether at the start, in between, or at the end. It significantly improves the way we communicate with users. Review collected by and hosted on G2.com.

What do you dislike about WebEngage?

The UX can be improved in a few areas, but I have attended a recent event from WE and understand that enhancements are already in progress, and we are looking forward to those updates. Review collected by and hosted on G2.com.