[ WebEngage Reviews ](https://www.g2.com/products/webengage/reviews) [ WebEngage Reviews ](https://www.g2.com/products/webengage/reviews) # WebEngage Pricing Overview [Editedit](https://my.g2.com/webengage/pricings) Solo Plan Talk To Us Up To 10K Monthly Active Users (MAU) For businesses with up to 10k Monthly Active Users (MAU) This plan provides you with Basic Analytics, Basic Segmentation, Engagement across all channels, Personalisation using user and events, 5 user journeys, Limited Third part integrations and Email only support. If you have just acquired your customers, it’s time to retain them with Solo Plan exclusive to you! - Basic analytics - Basic segmentation - Engage across all channels - Personalize using users & events - 5 journeys - Limited 3rd party integrations - Email only support Show More Orchestra (Enterprise) Plan Talk To Us More Then 100K MAUs (Monthly Active Users) Recommended for businesses with more than 100k Monthly Active Users (MAU). Includes everything in Choir Plan plus provides you with Live view of segments and campaigns, Dynamic logic within campaigns, Data ingestion error detection, Custom reports, 100 user journeys, Unlimited 3rd party integrations and an Account manager dedicated for your support. Retain and Engage your customers like never before. Get started with Orchestra! - All & Everything in Choir plan, plus - Live view of segments & campaigns - Dynamic logic within campaigns - Data ingestion error detection - Custom reports - 100 journeys - Unlimited 3rd party integrations - Dedicated account manager - Custom reports Show More Choir Plan Talk To Us Up To 100K Monthly Active Users (MAU) For businesses with up to 100k Monthly Active Users (MAU) Includes everything in Band Plan plus provides you with Advanced Analytics, Frequency Capping and DND, Personalisation using 3rd party API data, Scheduled reports, 20 user journeys, API integration and Phone support. If your business meets the criteria, then move forward with Choir Plan. Star engaging your customers now! - Everything in Band, plus - Advanced analytics - Frequency capping & DND - Personalize using 3rd party API data - Schedule reports - 20 journeys - API integration - Phone support Show More Band Plan Talk To Us Up To 50K Monthly Active Users (MAU) Includes everything in Solo Plan plus provides you with Rolling time window segments, A/B Testing of campaigns, Channel trends and insights, Cross-channel comparison, 10 user journeys, Role-based access and Chat support. Retain your customers and lead your business growth by customer retention. Choose Band Plan designed for you. - Rolling time-window segments - A/B testing of campaigns - Channel trends & insights - Cross-channel comparison - 10 journeys - Role-based access - Chat support - Everything in Solo Show More You can choose from the various packages offered by WebEngage listed above. However, the plans can also be customized further based on your precise requirements. To understand the pricing model in detail and also get a rundown of the product, you can get in touch with a Marketing Automation Expert at WebEngage by requesting a demo. Pricing information for WebEngage is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase WebEngage must be conducted with the seller. Visit - https://webengage.com/pricing/ Pricing information was last updated on October 09, 2024 Show More ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 12 months ### Average Discount 12% ### Perceived Cost $$$$$ ## WebEngage Pricing FAQs Generated using AI Is WebEngage free, or does it offer a free trial? No. According to G2 data, WebEngage does not offer a free plan or free trial. Users need to purchase a paid plan to access the product. Visit the seller's official pricing page for current pricing details and plan options. Who is WebEngage pricing best suited for? According to G2 reviewers, WebEngage's pricing is best suited for mid-market and enterprise businesses in industries such as financial services, education, health and wellness, retail, and travel. G2 reviews of WebEngage indicate that mid-market companies with 51–1,000 employees gain the most value from its omnichannel automation, journey builder, and segmentation capabilities. Enterprise reviewers praise the dedicated account management and advanced analytics available at higher tiers. G2 reviewers from small businesses acknowledge WebEngage's power but frequently cite pricing as a burden, suggesting the Solo or Band plans are more appropriate for early-stage startups with modest MAU volumes and limited marketing budgets. What are the key differences between the free and paid versions of WebEngage? WebEngage does not offer a free version or free trial. G2's pricing data for WebEngage shows four tiers — Solo, Band, Choir, and Orchestra — all requiring custom quotes. The Solo plan targets businesses with up to 10k MAUs and includes basic analytics, segmentation, five journeys, and email-only support. Upgrading to WebEngage's Band plan adds A/B testing, role-based access, and chat support. The Choir plan introduces advanced analytics, API integration, and phone support. WebEngage's Orchestra plan, designed for 100k-plus MAU enterprises, unlocks live segment views, dynamic campaign logic, custom reports, 100 journeys, unlimited integrations, and a dedicated account manager. Is WebEngage considered good value for its pricing? WebEngage does not offer a free version or free trial. G2's pricing data for WebEngage shows four tiers — Solo, Band, Choir, and Orchestra — all requiring custom quotes. The Solo plan targets businesses with up to 10k MAUs and includes basic analytics, segmentation, five journeys, and email-only support. Upgrading to WebEngage's Band plan adds A/B testing, role-based access, and chat support. The Choir plan introduces advanced analytics, API integration, and phone support. WebEngage's Orchestra plan, designed for 100k-plus MAU enterprises, unlocks live segment views, dynamic campaign logic, custom reports, 100 journeys, unlimited integrations, and a dedicated account manager. ## Top-Rated Alternatives [ ![Netcore Customer Engagement Platform](https://images.g2crowd.com/uploads/product/hd_favicon/cf3a69264b02d10f58ece214fa68a597/netcore-customer-engagement-platform.svg "Netcore Customer Engagement Platform") Netcore Customer Engagement Platform 4.5/5(568) ](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) [ ![MoEngage](https://images.g2crowd.com/uploads/product/hd_favicon/83adfbfdcb23e3dc26f5ef3fcd5713fd/moengage.svg "MoEngage") MoEngage 4.5/5(525) ](https://www.g2.com/products/moengage/reviews) [ ![Insider One](https://images.g2crowd.com/uploads/product/hd_favicon/6ef10bb2b86f91c767132efa3390f728/insider-one.svg "Insider One") Insider One 4.8/5(1,415) ](https://www.g2.com/products/insider-one/reviews) [ View All Alternatives ](https://www.g2.com/products/webengage/competitors/alternatives) ## WebEngage Pricing Reviews (2) ![Sanjeev A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanjeev A.") SA Sanjeev A. SDE - 1 Computer Software Mid-Market (51-1000 emp.) 11/11/2024 More Options - - [Respond as WebEngage](https://www.g2.com/survey_responses/webengage-review-10487589/official_response/new) "One platform for the Easy and Effective Event Tracking & User Engagement" 5/5 What do you like best about WebEngage? The Customer Data Platform (CDP) is really helpful, it lets us bring data from different sources together and get a full view of our users. Setting up and tracking transactional emails is simple, which saves time and reduces mistakes. Marketing automation has gotten much better. We can now create complex workflows with multiple triggers and conditions without needing extra tools. The platform also has improved analytics dashboards, giving more insights into user behavior and how campaigns are performing. Overall, WebEngage feels faster and smoother when handling large amounts of data and campaigns. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The dashboard can be a bit confusing for new users. Grouping similar features together would make it easier to find things. Sometimes, reports take a little longer to load, especially when working with large datasets. Some parts of the interface, like the campaign builder, aren’t very intuitive. Some options are hidden under multiple clicks, which can be frustrating. Having more ready-to-use templates for campaigns and emails would make it quicker and easier for beginners to get started. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Boosting User Retention with Personalized Engagement - [As without the personalized notifications and user interaction, we have to treat the all users same, which we can't] Using WebEngage, we send personalized notifications and messages that match each user’s interests and activity. This helps us keep users coming back to the app by offering them exactly what they’re looking for. Personalization has made our connection with users stronger and more meaningful. Using Automated Campaigns to Keep Users Engaged WebEngage’s campaign automation tools make it easy to engage users at the right times. Automated messages and reminders ensure users don’t miss updates, feel connected, and stay interested in the app. It’s also more efficient for us since we can focus on more complex strategies while these campaigns run on their own. Tracking Behavior to Create Tailored Experiences WebEngage lets us see patterns in how different groups of users interact with the app. This helps us design more relevant experiences for each segment, like new users, regular users, or those who might be at risk of losing interest. This way, we’re able to make the app feel more personalized, which keeps users happier. Mapping User Journeys to Offer What Users Want By tracking user actions and mapping their journeys, we can understand what users are looking for at each stage. This helps us improve app features and create offers that align with their expectations. The data we gather makes it clear how we can make their experience more enjoyable, building loyalty and satisfaction. In short, WebEngage helps us connect with our users on a deeper level, making the app more engaging and improving long-term user loyalty. Review collected by and hosted on G2.com. Show More 9/20/2025 Current UserValidated ReviewerIncentivizedSource: Organic ![Shubham P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham P.") SP Shubham P. Growth Product Manager Mid-Market (51-1000 emp.) 12/25/2025 More Options - - [Respond as WebEngage](https://www.g2.com/survey_responses/webengage-review-12150275/official_response/new) "Effective Platform for Lifecycle Communication" 3.5/5 What do you like best about WebEngage? WebEngage opens up multiple opportunities to reach our users across different stages of their journey, whether at the start, in between, or at the end. It significantly improves the way we communicate with users. Review collected by and hosted on G2.com. What do you dislike about WebEngage? The UX can be improved in a few areas, but I have attended a recent event from WE and understand that enhancements are already in progress, and we are looking forward to those updates. Review collected by and hosted on G2.com. What problems is WebEngage solving and how is that benefiting you? Overall, it helps solve one of the biggest challenges by keeping users engaged and improving retention on the platform. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic WebEngage Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a65ddf953d476cce7359560631429fe6/moengage.jpeg "Product Avatar Image") MoEngage 4.5/5(525) [ Compare Now ](https://www.g2.com/compare/moengage-vs-webengage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6b767338df58a3b0ccd60e0f9434b5b7/clevertap.png "Product Avatar Image") CleverTap 4.6/5(669) [ Compare Now ](https://www.g2.com/compare/clevertap-vs-webengage) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image") Insider One 4.8/5(1,415) [ Compare Now ](https://www.g2.com/compare/insider-one-vs-webengage) ##### Categories on G2 [ Marketing Automation ](https://www.g2.com/categories/marketing-automation)[ SMS Marketing ](https://www.g2.com/categories/sms-marketing)[ Marketing Analytics ](https://www.g2.com/categories/marketing-analytics) [ Customer Journey Analytics ](https://www.g2.com/categories/customer-journey-analytics)[ Customer Journey Mapping ](https://www.g2.com/categories/customer-journey-mapping)[ Personalization ](https://www.g2.com/categories/personalization)[ E-Commerce Personalization ](https://www.g2.com/categories/e-commerce-personalization)[ Mobile Marketing ](https://www.g2.com/categories/mobile-marketing)[ WhatsApp Marketing ](https://www.g2.com/categories/whatsapp-marketing)[ Transactional Email ](https://www.g2.com/categories/transactional-email)[ Push Notification ](https://www.g2.com/categories/push-notification)[ Customer Data Platform (CDP) ](https://www.g2.com/categories/customer-data-platform-cdp) Show More ##### Explore More [ What Java Development Kit distributions are highest rated for enterprise deployments and performance? ](https://www.g2.com/discussions/what-java-development-kit-distributions-are-highest-rated-for-enterprise-deployments-and-performance)[ What are the best platforms for managing event sponsorships? ](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships)[ Conversation intelligence systems best recommended ](https://www.g2.com/discussions/conversation-intelligence-systems-best-recommended) [ Which file recovery software has proven security compliance and data protection features without disrupting existing workflows? ](https://www.g2.com/discussions/which-file-recovery-software-has-proven-security-compliance-and-data-protection-features-without-disrupting-existing-workflows)[ Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors? ](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[ Pros and Cons Details ](https://www.g2.com/products/webengage/reviews?qs=pros-and-cons) Show More [ What Java Development Kit distributions are highest rated for enterprise deployments and performance? ](https://www.g2.com/discussions/what-java-development-kit-distributions-are-highest-rated-for-enterprise-deployments-and-performance)[ What are the best platforms for managing event sponsorships? ](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships)[ Conversation intelligence systems best recommended ](https://www.g2.com/discussions/conversation-intelligence-systems-best-recommended) [ Which file recovery software has proven security compliance and data protection features without disrupting existing workflows? ](https://www.g2.com/discussions/which-file-recovery-software-has-proven-security-compliance-and-data-protection-features-without-disrupting-existing-workflows)[ Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors? ](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[ Pros and Cons Details ](https://www.g2.com/products/webengage/reviews?qs=pros-and-cons)