After using the traditional pen-and-paper sign-in system for a long time, we started looking for a new and improved digital option that better suited our business and our needs. VisitUs stood out as the best choice, with an excellent visitor and contractor registration system that makes signing in and signing out quick, simple, and professional.

Setting up, configuring, and implementing the system was straightforward. It allows visitors and contractors to sign in on our tablet or scan a QR code on their phone, which makes the process smooth and convenient.

The system keeps accurate records of who is onsite, improves emergency and evacuation accountability, and helps us maintain visitor and contractor information.

Overall, VisitUs is a practical, user-friendly, and reliable system that improves the experience for visitors and contractors while helping our business maintain a safer, more secure, and professional workplace. Review collected by and hosted on G2.com.

Not sure if this is a dislike, but not able to add videos or photos for the induction training questions would be a great inclusion to be incorporated Review collected by and hosted on G2.com.

We have been extremely pleased with our experience using VisitUs for visitor and contractor management. The platform is intuitive, reliable, and provides a professional experience for both visitors and staff. The sign-in process is simple and efficient, helping us streamline site access while maintaining strong compliance and record-keeping requirements.

One of the standout features is the ease of administration. Managing visitors, inductions, notifications, and reporting is straightforward, saving our team valuable time and providing greater visibility across our sites. The system has been consistently reliable and has helped modernize our visitor management processes.

The support team has also been outstanding. They are responsive, knowledgeable, and genuinely committed to ensuring the platform meets our operational needs. Any questions or requests have been handled promptly and professionally.

Overall, VisitUs has proven to be a valuable solution for our organization. We would confidently recommend it to any business seeking a modern, dependable, and user-friendly visitor management system. Review collected by and hosted on G2.com.

Sometimes the printing of the visitor sticker can be slow. Also Depending on the iPad the touch processing can be slightly delayed. However these are all work in progress. Review collected by and hosted on G2.com.

What I like most about VisitUs Reception is how simple and efficient it is to use. The digital sign-in process is quick, intuitive, and creates a professional first impression for visitors. It has helped us streamline visitor management, reduce paperwork, and improve the overall reception experience. I also appreciate how easy it is to customise forms and access visitor records when needed. Overall, it has made our reception process more organised, secure, and efficient Review collected by and hosted on G2.com.

Everything I needed was resolved by the support team, Maj and Cody were super helpful! Review collected by and hosted on G2.com.

Quick and Simple to use. Sign-in solution is very intuitive and easy for visitors to sign in and notify staff they have arrived. The ability to simply and easily integrate with Microsoft365 and On-prem AD to import users has really come a long way with the software in the past few years. Really helps not having to manage employee lists in multiple places. Review collected by and hosted on G2.com.

The app when running on an iPad doesn't reload the homepage if network connection is lost instead sitting on an error screen. Having to manually close and re-open the app to bring things back to normal is slightly annoying. Review collected by and hosted on G2.com.

Easy Setup; Everything necessary to be compliant; Easy to use; Good price/value relation Review collected by and hosted on G2.com.

The automatic translation into other languages is nice but produces sometimes weird results. Review collected by and hosted on G2.com.

It’s easy to use, makes visitor sign-in quick and professional, and gives us a clear overview of who is on site. It has made managing visitors much more organised and reduced the manual work for our reception team. Review collected by and hosted on G2.com.

So far, there haven’t been any major downsides, overall it has been very easy to use. Review collected by and hosted on G2.com.

We no longer have to keep track of paper logs and filing them afterwards, which takes up space. The software was easy to setup and get working. Review collected by and hosted on G2.com.

There's a little resistance from mostly older individuals who find paper logs easier, but a little assistance they adapt to the change. Review collected by and hosted on G2.com.

Configuration and ease of use. Any non-technical person can configure it in minutes. Review collected by and hosted on G2.com.

There is nothing not to like about it. It does its job perfectly. Review collected by and hosted on G2.com.

The evacuation feature was the initial drawcard for our business as we utilize a range of labour hire providers and often have sales reps or maintenance contractors onsite. However, through 2020, the need to maintain a COVID register and screen visitors appropriately for our business, we have found VisitUs to be a simple and effective tool to do this. The screening questions are easy to change as needed and the results are readily available online. Review collected by and hosted on G2.com.

The new layout (since the update) has been confusing for many of our people. The "Sign In" is now prominent and instead of using the mobile option for subsequent visits, many continued to sign in, in full. This is time consuming and annoying for regulars. I'd love to see the layout changed to be more clear. Something like "First Visit? Click Sign In" "Returning Visitor? Click Mobile" Review collected by and hosted on G2.com.

Easy guest and staff login, delivery log and notification, visitor and contractor ID badges printed upon check in, evacuation options, mobile phone link notification for emergencies evacuation, great statistical graphs and data, well designed and sleek appearance, helpful and speedy customer support. Review collected by and hosted on G2.com.

Our WiFi sometimes isn’t strong enough for the printer, therefore visitors need to wait longer for their badges which can be frustrating, an alternative may be to hardwire the printer into a local network? Review collected by and hosted on G2.com.