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Product knowledge, speed, and responsiveness have been my three favorite things about working with VBCG. They were well-versed in the inner workings of the software and how to best set things up. This allowed them to build out and refine features at an incredibly rapid pace - instead of having to do a lot of researching or testing, they already knew how to implement a majority of our asks immediately - often making those changes on-the-fly during our meetings. And, not only did we have very productive regular check-ins during our engagement as well as clear and consistent status updates, the team was always available ad-hoc via email, IM, and virtual meetings for anything we needed. It's been a true pleasure working with them - and they've been nothing but gracious and patient as our organization sadly threw a number of curveballs and direction changes their way midstream! Review collected by and hosted on G2.com.
The only negative thing I can think of from this whole experience is that my organization didn't make the engagement period longer! I'd have loved to be able to keep working with them to further develop the tool with more of the "nice-to-haves" we ran our of time for. Review collected by and hosted on G2.com.
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