vFairs Reviews & Product Details

I really appreciated vFairs’ end-to-end functionality, which prepped us for 600+ delegates at our Annual Conference in Dublin. With professionals from all over the Retail & CPG industry, we really needed robust registration, a strong event experience, and app functionality for our delegates. But what I like best is the team behind vFairs. Ali and Saad worked with us weekly, then daily leading up to the conference, to implement the features we needed, troubleshoot very niche questions we were experiencing, and automate processes that made us all more efficient. Review collected by and hosted on G2.com.

Like any new project, there were the usual hiccups, mostly around the very niche questions we had and the analytics, since our invite-only, add-on events made things more complex. However, the vFairs team made it very, very easy to cooperate, solve problems, and even reach new functionality together. The team is truly the best. Review collected by and hosted on G2.com.

The standout was the support. We had a standing weekly touchpoint with Ahsan, who was responsive and knowledgeable, and we always knew what our next steps were. We also loved how minimal and customizable the app interface can be. With past event apps, we couldn't modify or hide features, but vFAIRS let us tailor the app to our conference. The scavenger hunt added fun and whimsy to the event, and we appreciated being able to upload speaker handouts and slides and letting attendees build personalized agendas. The app felt intuitive for our participants. Review collected by and hosted on G2.com.

Emails sent from the app are fully customizable, but there are no pre-set templates, so we built our own (with an example from Ahsan). Editable starter templates would be a nice addition. On event day, time zone issues caused notifications to go out an hour early and "in progress" alerts to run ahead of schedule, and it took a while to get things back in sync. Finally, the chat feature went unused because it wasn't clear how attendees would start a chat room. Next time, we'll set up rooms ahead of time. Review collected by and hosted on G2.com.

The quality of Muhammed Yaqshan's support at every stage made the difference between a good and a great event. For me, it meant that I am already planning to work with you again. We chose a virtual event for IMATEx as we needed to reach exhibitors and attendees who would find it impossible to travel and participate in physical exhibitions as a result of cost, time and issues of obtaining visas. The event was extremely successful in addressing this and we had attendees from over 60 countries participating and were able to offer high quality speakers, over 40 booths to over 600 registered attendees Review collected by and hosted on G2.com.

We had a few technical issues that we needed to resolve on the day. Yaqhan and the team addressed those, but they were a little frustrating. I think simplifying the chat interface would be valuable. Most of the interface for building the event is intuitive, but there were times that we found some features a little complex. The experience of the first year will be a huge asset in planning for further events Review collected by and hosted on G2.com.

Working with vFairs on our organization’s inaugural virtual Nurse Educator Conference was an outstanding experience from beginning to end. The platform was intuitive, reliable, and provided everything we needed to deliver a professional and engaging event for our attendees.

A special thank you to our Project Manager, Abdul Subhan Azhar, who was exceptional throughout the entire process. From our initial planning meetings through event day, Abdul was knowledgeable, responsive, accommodating, and an absolute pleasure to work with. He took the time to understand our goals, patiently answered every question, and offered thoughtful recommendations that helped us maximize the platform’s capabilities.

As first-time organizers of a virtual conference of this scale, having Abdul’s expertise and guidance gave us confidence every step of the way. His attention to detail, proactive communication, flexibility, and commitment to our success made the planning process seamless and significantly reduced the stress that comes with managing a large event.

Thanks to the support of Abdul and the vFairs team, our conference was a tremendous success. I would highly recommend vFairs to any organization looking for a reliable virtual event platform backed by an experienced team that truly partners with you to ensure a successful event. Review collected by and hosted on G2.com.

I didn’t have any significant dislikes—my experience with both the vFairs platform and the support team exceeded my expectations. Review collected by and hosted on G2.com.

Syed Ahsan, the project leader, was always responsive, accessible and helpful. We had a complicated registration system, and he and the developers had a can-do attitude and found excellent solutions to our system requests every time we requested a customization. They were a pleasure to work with throughout our project. Their work made it possible for us to run our event for 650+ people without any glitches, and their payment customizations saved us so much time. Review collected by and hosted on G2.com.

The reports and menu structure took us a bit of time to learn, but Syed was very patient explaining everything to us and very responsive whenever we emailed with a question. Review collected by and hosted on G2.com.

What stood out most was the responsiveness of the team and how flexible the platform was throughout the planning and execution process. We were managing a fairly involved virtual event, and vFairs gave us the tools we needed while their team stayed engaged and solution-oriented the entire time. Review collected by and hosted on G2.com.

As with most event technology platforms, there can be a learning curve when managing more advanced setup options, especially for teams using the platform for the first time. That said, their support team was very responsive whenever questions came up. Review collected by and hosted on G2.com.

I like vFairs for their fantastic customer service. Abdul has been our contact and is very attentive, always on time, and deeply knowledgeable. vFairs simplifies our conference process, and it's been seamless having them handle everything. The support team ensures everything runs smoothly from start to end, and any issues are taken care of quickly. Their answers are well thought out and easy to follow, making it a delight for our customers. The initial setup was amazingly easy, with our onboarding meeting taking just about thirty minutes. Abdul was superb in addressing our needs right from the start, and everything was smooth from the beginning. Review collected by and hosted on G2.com.

Some of the things that have been a bit of a challenge is with some of our attendees to these conferences who don't really get the technology. And so we've had to do some education on our part. We've done that education through emails, pop ups, during the conferences, or prerecorded messages. Those challenges have virtually gone away, but occasionally somebody is trying to get into the platform and is not able to, but it's not the platform. I think it's just our customers. Review collected by and hosted on G2.com.

simple to navigate. The team is highly responsive and adaptable, quickly understanding our needs and finding effective solutions whenever required.

However, what truly stands out about vFairs is their team. They consistently demonstrate an exceptional willingness to help, providing strong support to ensure the event runs as smoothly and successfully as possible.

A special mention goes to our project manager, Muhammad Yaqshan, who was always available to assist us, even during the most stressful moments. His professionalism, responsiveness, and dedication made a significant difference in the overall experience. Review collected by and hosted on G2.com.

Overall, we had a very positive experience using vFairs for our conferences. The platform is intuitive, easy to navigate, and quick to learn, which made both the setup and user experience smooth for our team and attendees.

UI / UX

The interface is clean and user-friendly. Attendees were able to navigate the platform easily without much guidance, which reduced the need for support during the event.

Integrations

We did not experience any issues with integrations. The platform adapted well to our needs and workflows.

Performance

The system performed reliably throughout our events, with no significant technical issues. The platform remained stable even during peak usage.

Pricing / ROI

The value provided was strong considering the functionality and support received. Overall, it delivered a good return in terms of efficiency and event quality.

Support / Onboarding

The support team was excellent—responsive, proactive, and always willing to help. Onboarding was smooth, and the team made sure we were comfortable using the platform before the event.

AI / Intelligence

We did not extensively use AI-driven features, but the platform already provides strong structure and automation that supports event management effectively.

Overall

What stood out most was the quality of the vFairs team. Their commitment, responsiveness, and flexibility made a significant difference in ensuring a smooth and successful event experience. Review collected by and hosted on G2.com.

I really appreciated vFairs for helping us set up the conference. They provided the whole infrastructure and were very helpful in setting everything up, responding quickly to any question we had. They helped us live during the event, ready to address any issue swiftly and on time. The attendees were impressed with the platform, finding it different and refreshing compared to tools like Zoom, Google, and Teams. I also found their video tutorials and instructions very helpful in navigating the platform. Review collected by and hosted on G2.com.

Nothing really not to like. It could be made a bit easier for attendees to navigate the platform. However this was our first event. the next time I would add an information board in the lobby - and this is something vfair certainly would help with in setting it up. Review collected by and hosted on G2.com.

I really appreciated how the vFairs team was extremely helpful and fully engaged. They allowed us to be as hands-on as we preferred but were always eager to help. The training provided was good, and they answered inquiries and questions in a timely manner, providing live support during the event. I liked the ease of email communications, the built-in surveys, games, and reporting. The analytics dashboard was very useful for tracking registration numbers, allowing us to see registrations in real time grouped by registrant type and get a general overview of how registration was progressing. Also, the initial setup of vFairs was very easy; I participated and built a lot of it myself, and provided continuing modifications. We used features like online registration support, agenda management, speaker profiles, networking between attendees, streamlined communication to registrants, a mobile app, session control, and sophisticated reporting. Additionally, I found the live updates and downloadable reports to be exceptionally useful. Review collected by and hosted on G2.com.

We could get more notification when they were doing updates to their system. This was frustrating during the build. The size limitation on handouts is small for some of the presentations, and the system wasn't designed to accommodate downloads. I think that should be a customizable feature. Sometimes the instructions were not updated timely in the help section. Review collected by and hosted on G2.com.