Name: Upshift
Rating: 4.7 (83 reviews)

Upshift Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Upshift, appreciating its convenience and helpful support for quick assistance. (8 mentions)

Users value the availability of Upshift, highlighting timely support and effective communication whenever needed. (4 mentions)

Users praise the efficiency of Upshift, highlighting its fast ordering and quick employee shift filling. (4 mentions)

Users value the consistent quality of candidates provided by Upshift for their staffing needs. (3 mentions)

Users value the excellent communication from Upshift, appreciating their responsiveness and availability for support. (3 mentions)

Users find the poor management of multiple units challenging, leading to operational difficulties and invoicing confusion. (1 mentions)

Top Pros or Advantages of Upshift

1. Ease of Use

Users value the ease of use of Upshift, appreciating its convenience and helpful support for quick assistance.

See 8 mentions

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Cynthia B.

Enterprise (> 1000 emp.)

5.0/5

"Great interactions"

What do you like about Upshift?

The ease of requesting additional help, not only has it been easy but with the help of our Upshift support person Art Villegas things are fast and he

Gene F.

Small-Business (50 or fewer emp.)

5.0/5

"Great service"

What do you like about Upshift?

Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him.

2. Availability

Users value the availability of Upshift, highlighting timely support and effective communication whenever needed.

See 4 mentions

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Gene F.

Small-Business (50 or fewer emp.)

5.0/5

"Great service"

What do you like about Upshift?

Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him.

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very responsive and helpful!"

What do you like about Upshift?

Ease of use and availability and responsiveness of our rep.

3. Efficiency

Users praise the efficiency of Upshift, highlighting its fast ordering and quick employee shift filling.

See 4 mentions

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jonathan w.

Mid-Market (51-1000 emp.)

5.0/5

"F&B Director"

What do you like about Upshift?

The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficiency

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Very Efficient"

What do you like about Upshift?

Very efficient and fill spots last minute when needed

4. Candidate Quality

Users value the consistent quality of candidates provided by Upshift for their staffing needs.

See 3 mentions

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Patricia S. R.

Small-Business (50 or fewer emp.)

5.0/5

"Art Villegas has been a wonderful contact for us with Upshift"

What do you like about Upshift?

Consistently high standard of staffing pool.

Kaitlin C.

Mid-Market (51-1000 emp.)

3.5/5

"Decent Staffing Platform Overall"

What do you like about Upshift?

I like the convenience of the platform and the quality of most of the workers.

5. Communication

Users value the excellent communication from Upshift, appreciating their responsiveness and availability for support.

See 3 mentions

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Gene F.

Small-Business (50 or fewer emp.)

5.0/5

"Great service"

What do you like about Upshift?

Flexibility, easy access to website and Art Villegas is great at communicating and always available when need him.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"UpShift consistently provides reliable, dedicated workers"

What do you like about Upshift?

Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding rete

Top Cons or Disadvantages of Upshift

1. Poor Management

Users find the poor management of multiple units challenging, leading to operational difficulties and invoicing confusion.

See 1 mentions

See Related User Reviews

Stephanie Z.

Small-Business (50 or fewer emp.)

5.0/5

"Preofessional, Helpful and Responsive"

What do you dislike about Upshift?

it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the

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Verified User in Hospitality

Small-Business (50 or fewer emp.)

9/2/2026

"Easy Shift Posting and Favorites That Build a Reliable Team"

5/5

What do you like best about Upshift?

The best part about Upshift is the easy accessibility in posting shifts and the group of favorites that I have been able to build. It is awesome that when I post a shift and it goes to the favorites list first. This builds our team (even if it is just a day) and it is helpful when the same group of people works multiple events because they are already versed on how we operate and where supplies and the kitchen are located. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

The only downside to Upshift is the "bad apple" on the rare occasion. Once in a blue moon we will receive a worker who we can not find, does not listen or leaves before cleaning up. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

I would tell them to use them! They are so easy to work with and produce fantastic employees! Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

When we need extra workers for a large banquet event, I can quickly post a shift to get help with the banquet dinner. This is beneficial because we don’t have, or need to maintain, a huge pool of workers just for the dozen large banquets we do each year. Instead, we can easily bring in workers for these one-off events as needed. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

8/20/2026

"Upshift Is Intuitive and Easy to Use"

5/5

What do you like best about Upshift?

The platform is very intuitive and easy to use compared to other temporary labor agencies. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

The only downside is not indicative of any failing by Upshift, but rather the temporary labor market itself. Finding reliable people is difficult, no matter what platform is used. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

I recommend Upshift because of the ease of use and the personalized help. Having a dedicated account manager to help with any issues is incredibly helpful and time-saving. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Finding reliable labor is very difficult, especially with temporary labor. Upshift helps facilitate this in finding qualified workers. Review collected by and hosted on G2.com.

Arul A.

Asst. Operation Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

12/5/2025

"On-Demand Staffing and Attendance Tracking Made Easy"

5/5

What do you like best about Upshift?

On-demand staffing and attendance tracking system Review collected by and hosted on G2.com.

What do you dislike about Upshift?

Available only is USA and Higher cost per hour comparitivly with other people who gives this type of services Review collected by and hosted on G2.com.

Iriana S.

IT Recruiter / Global Talent Sourcer

Mid-Market (51-1000 emp.)

8/26/2025

"Upshift for me is a Sweet Way to Make Extra Cash!"

4/5

What do you like best about Upshift?

The wide selection and the rating system Review collected by and hosted on G2.com.

What do you dislike about Upshift?

I’d love to see more suitable jobs and higher pay at times Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Yes, this app definitely competes with the other ones I use. I check it almost every day for new opportunities to earn extra money Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

I like that there are plenty of jobs to pick from, and I can work whenever it fits my schedule Review collected by and hosted on G2.com.

Stephanie Z.

Small-Business (50 or fewer emp.)

11/13/2024

"Preofessional, Helpful and Responsive"

5/5

What do you like best about Upshift?

Upshift is a pleasure to work with. Their customer service is very responsive and my account manager is fantastic, Azra is always on top of my needs and works to make sure we are always covered. I love that when I create a shift that I can select the rate of pay for the position and not have to do the math to amke sure I am listing the position at the correct rate (minus fees) . Review collected by and hosted on G2.com.

What do you dislike about Upshift?

it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the invoices only go to one person even though each account is assigned to a different manager. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Havea great conversation with your account manager so you can both learn how to create a situation for success with your specific business. als, Verify with your upshifters that they are punching in and out. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Upshift is helping us to fill a labor shortage as we look to fill those spots on a more permanent basis. Review collected by and hosted on G2.com.

Alexander C.

Games Manager

Enterprise (> 1000 emp.)

10/30/2024

"Staffing Solutions Done Right"

5/5

What do you like best about Upshift?

The convenience of being able to reach out and get shifts filled in a short time frame. It's usually best to post those shifts at least a week in advance, but we've also had last minute day of/day before shifts get posted and filled. It's very convenient and quick. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

All in all the service is extremely helpful. The only downside is the ability for upshifters to cancel their shifts the day of mere moments before their shift start time. Sometimes this leaves us with expecting the help and not receiving it, but then again that's something controlled by personnel and not service. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Great, easy solution to temporary staffing needs. If you're looking for long term staffing I'll always recommend hiring on your own, but for temporary staffing they're perfect. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Azra Hajdar from Upshift has been extremely helpful and instrumental to our Success in filling our staffing needs during the holiday season. She's persistent, kind, and above all else gets the job done. Thanks to Azra and Upshift we were fully staffed during our busiest times. During this time of year we struggle to get staff and upshift helps negate the damage done by helping our last minute calls for help. Excellent service and care, thank you! Review collected by and hosted on G2.com.

Shelley D.

Enterprise (> 1000 emp.)

4/23/2024

"Do not hesitate to Upshift :)"

5/5

What do you like best about Upshift?

The best thing for me is not only the pool of reliable part-time and at times full-time help. I love that Zach our Sr. Account Manager is always so helpful. Even when I know I may have bothered him more than I should, he never hesitates to listen and will help in any way he can. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

The things I dislike about Upshift - It has more to do with the website. Now, I may just be missing something, but it seems that I have to post a job then I invite the temps that I want. To me, it would make more sense to invite the temps or your upshifters before posting. For example, I had a job to post, which I did, and then I invited my upshifters and it ended up with 4 or 5 hires for a 2 position shift. The system does not stop taking the temps since I had both temps at the moment of posting taking the shift in addition to the temps I invited. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

I have found that trying to keep your upshifters regularly helps in so many ways. Not only do they understand the job they also know of other Upshifters who may be a great fit for our team. I will respect and trust their opinion as they are the ones who will have to work with each other, so I can't imagine they would suggest someone unreliable or a little lazy as they would have to pick up the slack. Respect your team and they will respect you. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

I am the Director of Catering for Cisco Systems in Atlanta. We hold several events almost daily covering 5 floors. Upshift has top-notch talent. The temps I have hired over the past year have been a joy working with. Friendly, talented, efficient, and observant, are all things that I look for in the future employee. Thank you Upshift! Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

1/3/2024

"UpShift consistently provides reliable, dedicated workers"

4.5/5

What do you like best about Upshift?

Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding retention of people, for example (based on their own research and surveys of Upshifters). Review collected by and hosted on G2.com.

What do you dislike about Upshift?

We have had some trouble with new Upshifters. It can be a coin flip to bring in someone who has no previous shifts worked. They tend to cancel on us far more often than veterans do. This can be a Catch-22, because new workers don't become reliable veterans if no one gives them a chance. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Upshift is great both for short-term/single-shift help and for temp-to-hire. Be as detailed as you can be (and accurate, of course) in your description of the work, the location/how to get into the building, the dress code, etc. Driving directions and a facility map can be helpful as well. If you post your upcoming shifts on a consistent schedule (I tend to post on Thursday nights for the following week) you will have more success getting repeat Upshifters who you like. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

We see a consistently high-quality pool of associates, including people with relevant experience. Some already have full-time work and are simply supplementing their income on occasion. Others have worked their way into full-time positions with us. On occasion, we have seen a quick hit of 2-3 associate call-offs among our full-time crew and I have been able to post a shift to Upshift and fill it within a couple of hours - sometimes even faster. Review collected by and hosted on G2.com.

jonathan w.

F&B Director

Mid-Market (51-1000 emp.)

4/23/2024

"F&B Director"

5/5

What do you like best about Upshift?

The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficiency. Ordering in the app or on the website takes 1 minute! Review collected by and hosted on G2.com.

What do you dislike about Upshift?

It took a little bit of time to build up a good amount on preferred employees Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Rate the employees after each shift and attempt to work with the same ones again Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

The app making ordering temp labor so easy, and getting the same great employees is such a help. The ability to favorite employees we like helps us build a bench of employees that we enjoy having here and do a great job Review collected by and hosted on G2.com.

Eric P.

Small-Business (50 or fewer emp.)

4/23/2024

"The most consistent temp company we have used"

4/5

What do you like best about Upshift?

The ability to put together a team of people that do a good job for you is very helpful. The ability to block underperforming people from coming back is also helpful. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

Some shifts are tough to fill with demands in the area (specifically weekends). Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Make sure to "favorite" the staff you want to come back, and tell them when you typically post shifts so they can look for the notifications and sign up. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

We (like most other private clubs) have staffing issues that don't allow us to give our Members the best experience. Upshift is helping fill our banquet server and food runner needs. Review collected by and hosted on G2.com.