--- title: Upscale Reviews meta_title: 'Upscale Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 87 reviews by the users' company size, role or industry to find out how Upscale works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 87 scale: '5' date_modified: '2026-07-08' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Upscale Reviews **Vendor:** Upscale **Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 87 ## About Upscale Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc. ## Upscale Reviews ### 1. Must-have platform for sales teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul S. | Head, Customer Success , Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2022 **What do you like best about Upscale?** Upscale is the digital sales engagement platform that helps sales reps pre-book more meetings with prospects. It creates a structured approach to lead generation, booking meetings and increasing bookings with a multi-channel approach. With the structured process, email automation and more you can start building valuable business relationships. **What do you dislike about Upscale?** The application has been designed for sales teams. It's seamless and essential even if you have a CRM. No complaints! **What problems is Upscale solving and how is that benefiting you?** The application has been designed for sales teams. It's seamless and essential even if you have a CRM. No complaints! Streamlining the sales outreach process leads to improved productivity. It increases the number of meetings booked as there is consistency throughout the outreach. Follow-ups are scheduled and never missed. It's a must-have sales engagement platform to drive the best sales outcomes. ### 2. The ideal tool for salespeople **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Upscale?** As someone who works in the sales development function, I have used a lot of email automation tools. However, upscale stands out as one of the most user-friendly tools with some incredible features that enable you to run multiple campaigns in various regions simultaneously and give you a detailed analysis of your campaign. If you work in sales, I highly suggest you try this tool. **What do you dislike about Upscale?** There are none as of yet, but there is always room for improvement. **What problems is Upscale solving and how is that benefiting you?** Upscale helps us automate our email campaigns and generate more leads. ### 3. Best for outreach +1 for customer support” **Rating:** 4.5/5.0 stars **Reviewed by:** Ansel A. | Senior Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Upscale?** Upscale has all the essential features to get your outreach started with a structured workflow. It’s easy to use. Managing and tracking team performance helps in boosting productivity. The templates have made it easier to draft manual, personalized emails. It has decluttered and organized our sales process for both outbound and inbound prospects. +1 for customer support! The team is ever ready to help and we’ve always got our queries answered in no time. **What do you dislike about Upscale?** The settings section is a bit tricky. But the feedback is given and we’re sure there will be considerable improvements in time. **What problems is Upscale solving and how is that benefiting you?** We’ve used Upscale for the multi-touch options including manual and auto emails for outbound and inbound outreach, calling for cold prospects, and LinkedIn outreach for all prospects. The reports have helped us in taking insights and improving our process. Upscale is highly recommended by me and the team! ### 4. Intuitive multi-channel outreach **Rating:** 3.5/5.0 stars **Reviewed by:** Arun T. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Upscale?** The simple and clear user interface is appreciable. It was easy to find the way around in a few days after the demo and onboarding. The support team is always there to help if there is any challenge. Upscale takes the load and pressure off from booking meetings. The workflow steps can be automated to keep the communication consistent. **What do you dislike about Upscale?** There are no specific flaws since the platform is designed keeping modern sales outreach in mind. I look forward to the new features. **What problems is Upscale solving and how is that benefiting you?** By adding multiple channels in the outreach I have found the response rate has increased. Prospects feel more valuable since their preference is considered. There is no break in the interactions since we've automated certain follow-ups. Great work team! Upscale support makes you truly valuable, and your feedback is always taken seriously. They are genuinely customer-driven. ### 5. Increases team productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay K. | Senior Research Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Upscale?** Upscale is a sales engagement platform that helps you make the most of your sales team's time. It allows reps to close deals faster and stay productive by generating leads, automatically replying to emails, creating personalized schedules, and tracking leads in real-time. I've seen outcomes and it's been great! **What do you dislike about Upscale?** I feel the platform is ever-evolving and their product team is working really hard to fit our customizations. All in all, I find the product satisfies my needs. **What problems is Upscale solving and how is that benefiting you?** Upscale helps sales reps keep track of their activities of their by connecting notes, tasks and review sessions in one place; providing a real-time view of each rep's performance. It also brought transparency and improved team productivity considerably. Upscale is a great sales engagement software if you are looking for one. ### 6. Amazing Sales engagement platform **Rating:** 5.0/5.0 stars **Reviewed by:** Abhimanyu R. | Sales Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2022 **What do you like best about Upscale?** The simplicity of using the platform helps in making the most out of it with minimum effort. There is a full range of features including multi-channel outreach, call recording, automation, and much more to structure your sales process. The team in general is very helpful and support is accessible 24x7. **What do you dislike about Upscale?** Upscale is a well thought out platform and every new feature launch only makes it better. It's a mainstream platform for every sales team. So no dislikes **What problems is Upscale solving and how is that benefiting you?** Our primary agenda was to reach more prospects and with the improved team productivity we've got started. There is a long way to go and I'am glad it's going to happen through Upscale. The benefits range from dialer, call recording, auto emails, creating specific workflows, event based triggers, tagging, and so much more. The benefits are plenty and UpScale is a must have sales engagement tool! ### 7. A helpful Sales Engagement Platform, must-have! **Rating:** 5.0/5.0 stars **Reviewed by:** Advocate AARTI S. | Advocate, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Upscale?** Upscale enables us to reach multiple prospects at once. It keeps track of tasks and ensures we’re focused. The reports and analytics help pace the process and identify issues immediately. You can even record calls for later. The integrations are simple and good to get you started immediately. They’re integrated with multiple CRMs, Zapier, and much more. There is also a semi-automated chrome extension for LinkedIn tasks! **What do you dislike about Upscale?** Upscale has everything you need to get started! Dislike is a strong word; I don’t have anything to add here. **What problems is Upscale solving and how is that benefiting you?** Keeping you focused and relevant is a by-product of this sales engagement platform. You are prompted for task completion, and task management is also helpful. Upscale is a great SEP, and you must use it if you want to see results! ### 8. “Upscale should be given a chance!” **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik G. | Sales intern, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Upscale?** Compared to other sales engagement platforms, Upscale should be given a chance. The tagging feature helps in sorting out prospects and assigning workflows accordingly. The mass importing of prospects have helped in swift actions. Adding notes to prospects helps in personalizing the messages and tracking previous conversations. Upscale has an overall feel-good factor and is a must-have in terms of sales aid. **What do you dislike about Upscale?** We found the interface slightly confusing maybe because it was new but the knowledge base guided well and the team support is commendable! **What problems is Upscale solving and how is that benefiting you?** There is a spike in the number of prospects reached through Upscale. From manual emails and management to automated tasks, we’ve Upscale-d the team productivity. Our outbound sales have been optimized to multi-channel task-based workflows. Upscale is a go-to tool if you are looking to Upscal-ing with sales engagement software. ### 9. Good and Crisp Tool for Start-up **Rating:** 4.5/5.0 stars **Reviewed by:** Indu G. | Sales and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Upscale?** I can create workflows, make phone calls and take notes on the go! The best part is everything I need is on a single platform. I've used a similar platform to manage my sales tasks but the smart workflows and triggers are quite helpful. Partnering with Upscale has been great in terms of sales engagement and getting more qualified prospects. The insights from sales reporting have helped us in tracking performance, It's easy to merge prospect details from our CRM to Upscale and access them from both the apps. The automation using triggers has helped in simplifying our sales prospecting strategies. **What do you dislike about Upscale?** On the first go, we found nothing to dislike about the platform. Upscale has helped with what was promised! **Recommendations to others considering Upscale:** If starting a new business and need a tool for prospecting with affordable pricing Upscale is the best in the market with great support however they need to add some more features. **What problems is Upscale solving and how is that benefiting you?** Upscale has been our go-to for tracking progress with sales activities. The email template prompts have helped in keeping the sales communication uniform. It has streamlined the sales process and activities for improving demand gen. ### 10. Amazing sales engagement software! **Rating:** 5.0/5.0 stars **Reviewed by:** Manny S. | Training Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Upscale?** Upscale has allowed us to streamline our sales process. You can make a call, send emails, and make notes all on the go. The UX is straightforward to follow. You can personalize emails, and the templates make it easier. Overall it is a fantastic platform that will start delivering results in no time! **What do you dislike about Upscale?** There hasn't been anything significant that slowed down our work, so it's safe to say I don't dislike anything. **Recommendations to others considering Upscale:** Give it a try, you wouldn't regret it **What problems is Upscale solving and how is that benefiting you?** Streamlining our sales outreach has increased team productivity. We're proactive, and the growth is faster in pace. The ability to automate tasks and track performance in real-time keeps us going. It's a reliable sales engagement platform - I highly recommend it!!! ### 11. Upscale the way you sell & engage! **Rating:** 5.0/5.0 stars **Reviewed by:** Nitesh P. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Upscale?** Upscale eliminates guesswork from any sales outreach. It's structured how you we sell and the outcome is visibly encouraging. The team is moving towards higher growth numbers and in a streamlined manner. The team is more accountable towards their tasks resulting in higher productivity. **What do you dislike about Upscale?** Upscale is a well thought and built platform for sales professionals. It delivers what it promises and that's why I don't dislike anything. **What problems is Upscale solving and how is that benefiting you?** Upscale is helping us in the following ways: - structure sales outreach - call prospects and record them for futurereference - engage propsects across multiple channels including call, email and LinkedIn - for LinkedIn there is a chrome extension that semi automates the activities - grow the scope of outreach Upscale is helping our sales team sell better! Its a great tool if you want to sell smart! ### 12. “Structured our Sales Prospecting” **Rating:** 5.0/5.0 stars **Reviewed by:** Jay S. | Vice President and Head of Sales - EMEA & APAC, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Upscale?** We found a one-app solution for all our sales outreach requirements. From prospecting to sales acceleration, and conversion, Upscale has helped us stay organized and always updated! The multi-channel outreach option has enabled more channels of communication and more accurate touchpoints. Another distinct point is the people behind Upscale – the team is always ready to help! **What do you dislike about Upscale?** Nothing specific! There have been a few instances we got stuck but the team is always available to help us sort out if there is an issue. **What problems is Upscale solving and how is that benefiting you?** We used Upscale to manage all leads through every sales cycle stage. Simple integration with CRM enabled a bi-directional sync for all their prospect data. Gradually the team preferred Upscale for the complete sales outreach process. The team performs everything from assigning new prospects to managing tasks and activities on Upscale. There is more. The team can keep track of their completed and upcoming tasks too. There is transparency as the management can quickly analyze performance from the dashboard. There is no guesswork anymore; our strategy is now data-driven! ### 13. Loved the Smooth LinkedIn Integration! Reached more prospects **Rating:** 4.5/5.0 stars **Reviewed by:** Pranav N. | Growth Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Upscale?** Upscale is a sales engagement platform, making the entire process from lead capture to customer acquisition more efficient and streamlined. We've saved more productive time booking more meetings and building more connections. Our concentration is now only on tasks that really matter. Really loved the smooth integration with LinkedIn as a part of their cadence workflow! **What do you dislike about Upscale?** The product is new and simple to use. We expect it to grow in time and as it grows it continues to get better. Nothing to dislike specifically. The support team is quick to answer queries and ensures that issues are addressed asap. **What problems is Upscale solving and how is that benefiting you?** Up-level your sales engagement. Up-sell your best customers. Up-level your business. That's how Upscale helps in short! ### 14. Precise and meets the expectations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Upscale?** I would say the email templates, automatic shedules, sequences and the insights on top of it. **What do you dislike about Upscale?** Not found anything until this moment, will update the review once I find any **What problems is Upscale solving and how is that benefiting you?** Tag concatenation is one thing I faced an issue with while adding the same prospect on multiple tags through different prospect list uploads and now I don't find any difficulty in adding the same propects under different tags even under different prospect sheet uploads ### 15. Changes the way you sell! **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham J. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Upscale?** Upscale the Sales Engagement Platform is changing how sales teams engage with prospects and customers. It's an easy-to-use platform that allows sales teams to include multiple touchpoints in their existing workflow and digital presence. It has helped us generate more leads, increase conversion rates, improve customer satisfaction and win more business. **What do you dislike about Upscale?** Absolutely nothing! The product is great and highly recommended! Although in the beginning, the product felt fully loaded with features, as soon as you start using it, it gets into your muscle memory. **What problems is Upscale solving and how is that benefiting you?** Upscale enables sales teams to automate and personalize real-time communication with their prospects. The experience has been great and the product is highly versatile. Must-have for all! ### 16. Focus on the actual sales and leave the rest to Upscale **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** December 14, 2022 **What do you like best about Upscale?** SaaS products scale pretty fast and an automated reach-out is inevitable. Upscale with its integrations and customized sequences hit the right spot for the reach-out. **What do you dislike about Upscale?** Navigating the platform still needs some practice and more time spent on the tool. The initial few months need consistent touch with the support team. Feature-wise, maps the requirement **What problems is Upscale solving and how is that benefiting you?** 1. Automated reach-out for Sign-ins 2. Customized reach-out for different editions, personas, enterprises 3. Run Specific campaigns for select audience We are not able to focus on the messaging that needs to go out, tailored messages and leave the rest to the tool ### 17. Helps me hit my quota and saves me from boring tasks **Rating:** 5.0/5.0 stars **Reviewed by:** Astha T. | SDR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Upscale?** I like that it is a simple and useful platform with features that help me automate my job. I have used it for some time and am quite happy with the results. Hoping to wait for more feature launch. **What do you dislike about Upscale?** Nothing at the moment. It does the work of automation that I need it to. however, some innovative features are not yet live so excited to use the tool later with full capability. **What problems is Upscale solving and how is that benefiting you?** It's solving my daily work as a Sales person of reaching out and pitching my product. It helps me leverage the power of automation to get the work done in time without much stress honestly. ### 18. Grow revenue with Upscale **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh P. | Founding SDR, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Upscale?** Upscale is a sales engagement platform that helps companies grow revenue, faster. It is changing the way companies communicate with their sales teams through its simple user interface and powerful features, including real-time analytics, messaging, lead generation and more. **What do you dislike about Upscale?** The product is built for growing sales teams. There are plenty of features in the pipeline, and we look forward to it. Their team has made it a point to be super responsive and fix small bugs, if any. **What problems is Upscale solving and how is that benefiting you?** Upscale is a sales engagement and in a way sales enablement platform, making the entire process from lead capture to customer acquisition more efficient and streamlined. We highly recommend it to everyone! ### 19. Upscale to reach more prospects **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Faiz H. | Director Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Upscale?** Upscale combines all the essential features for effective sales engagement on its platform. You can do it all from multi-channel outreach, automation, scheduling, tagging, and much more. The key highlights that I remember are 1. Customizable prospect fields for better personalization 2. Easy to maintain workflows which can be dynamically adjusted based on specific prospects. You can add or remove steps whenever you like. 3. The best part is with auto-emails you can be assured that you never miss out on follow-ups. 4. The support team is great! Always very accommodating and helpful! **What do you dislike about Upscale?** It would be nice if they continue adding more enhancements. However, for now, it works just fine. **What problems is Upscale solving and how is that benefiting you?** The A/B testing feature is helpful in deciding based on data and not presumptions. Another useful thing is that you can create multiple threads in a single workflow. The auto emails and trigger-based automation eliminates repetitive, manual and time-consuming tasks. Upscale has enabled us to perform personalized sales outreach with minimum effort and lesser time. We’ve reached more prospects and if you are on the lookout for sales engagement software Upscale is our top recommendation! ### 20. Scalable technology empowering growth **Rating:** 5.0/5.0 stars **Reviewed by:** Saurabh W. | Associate Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Upscale?** I like the interface where I get to see all the tasks that are pending and also the automated workflows and trigger combinations are a bliss to the productivity. **What do you dislike about Upscale?** I would have preferred a few features of my own that should be there, but I have heard that they are soon coming up with a feature request portal, that should solve it. **What problems is Upscale solving and how is that benefiting you?** We are using it to help our SDRs be focused, save time, and book more meetings. Also giving managers hold of things and overseeing SDR performance. It has hiked our meetings booked. ### 21. Sales outreach made easy. Save time on follow-ups. **Rating:** 4.0/5.0 stars **Reviewed by:** Ayan C. | Assitant Manager, Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Upscale?** 1) Personalized automatic follow-ups 2) Ease in managing leads 3) CRM Integration 4) Easy to store and use templates 5) Customer support **What do you dislike about Upscale?** Sometimes there are issues with the auto follow ups not going out on time. **What problems is Upscale solving and how is that benefiting you?** Helping us to reach out to more prospects by saving time on follow - ups and lead management. ### 22. Excellent Product for Business Outreach and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Shailesh M. | Brand Partnerships Head, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Upscale?** The best part is designing efficient workflows. **What do you dislike about Upscale?** Nothing, everything is smooth so far. We haven't faced any issues. **Recommendations to others considering Upscale:** If your business has out outbound sales function, just try it once, and you'll love this product. **What problems is Upscale solving and how is that benefiting you?** We use Upscale to reach out to brand prospects to start businesses, and also to numerous new influencers for marketing campaigns & onboard them quickly. Upscale help us design effective outreach messages and reach the mass faster. ### 23. Effective. Easy to work around with. **Rating:** 3.5/5.0 stars **Reviewed by:** Veydeep K. | Sales & Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Upscale?** Sequence/Campaign setup is straightforward and much easier to execute. **What do you dislike about Upscale?** The platform is in a nascent stage. Lot more exciting things yet to come, hopefully. **What problems is Upscale solving and how is that benefiting you?** Immediate assistance with user reviews is beneficial. Helps us cut out unnecessary time consuming actions. ### 24. 10x Productivity Multiplier **Rating:** 4.0/5.0 stars **Reviewed by:** Kumar P. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Upscale?** Catering to multiple tasks such as CRM, Sales Engagement and Email Campaigns. Along with it the ease of use that it provides increases the efficiency multiple times. **What do you dislike about Upscale?** Nothing major at the moment because the product is continuously improving and rolling out the features that I want to have in the product. **Recommendations to others considering Upscale:** Do consider Upscale if you are looking for a single solution to completely streamline and automate your inside sales process. **What problems is Upscale solving and how is that benefiting you?** Upscale has helped us to completely streamline our inside sales efforts. Also because of it single stop solution for all of the needs it has helped us in cutting down the cost of the entire process by significant margins. ### 25. Feature-rich seamless platform for all our outbound workloads **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket K. | Program Manager- Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Upscale?** Upscale for us has been a great asset while executing all our outbound workloads. Its easy setup, intuitive design, and well-thought-through features helped us in getting started with our outbound workloads very quickly. The Workflows feature helped us to structure our outbound campaigns with finer details and the tools help to easily segment your prospect & accounts and define tasks around them. It’s quite easy to identify opt-outs and prospects who don’t engage at all. It helps in decluttering and ensuring a structured approach for outreach. **What do you dislike about Upscale?** There isn’t something that I would dislike. As it matures the platform only gets better! **What problems is Upscale solving and how is that benefiting you?** The step-by-step workflow helps in organizing outbound tasks. It ensures an organized workflow. It ensures quick responses and follow-ups to never miss out on opportunities. ### 26. Using Upscale for email campaigns. It has been a smooth experience and made things much simpler **Rating:** 4.5/5.0 stars **Reviewed by:** Kokil K. | ABM Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Upscale?** The simple UI makes it pipeline management easy **What do you dislike about Upscale?** Need a functionality to expand insights in the workflow and view accounts in different stages. **What problems is Upscale solving and how is that benefiting you?** Making follow ups easy and email insights ### 27. Saved time and efforts **Rating:** 4.5/5.0 stars **Reviewed by:** Savi D. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Upscale?** It’s simple to use! Upscale has helped me work more efficiently. It is also very helpful to retain our prospects with trigger-based automation. The Vidyard feature is an add-on to its other helpful integrations. The best part is everything that we need gets customized as per our strategy. **What do you dislike about Upscale?** Nothing specific. The user interface and features are getting better anyway! **What problems is Upscale solving and how is that benefiting you?** It allows us to make calls in India and globally, and record the conversations. I'd recommend you to have Upscale in your sales stack! ### 28. Upscale will makes us grow on up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Upscale?** The platform comes with a Multi-channel Outreach, Built with customizable, repeatable and automated sales cadences. it is also a dailer with call recording and we can easily take the report and strategy. **What do you dislike about Upscale?** Nothing much has it is only specifically helpful to Asia and India region may be in future days it will be upgraded to the other regions too looking forward for those things. **What problems is Upscale solving and how is that benefiting you?** it has helped to track the daily status and activity of the sales team. It has additional features for automated email, calls and messages where it keeps the prospects engaged. ### 29. CRM platform for the Next Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Vivek M. | Inside Sales Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Upscale?** The best part of Upscale is the organization of the data and the building of a customized Workflow. **What do you dislike about Upscale?** The alert should have a pop-up and signal the user about the tasks to be done **Recommendations to others considering Upscale:** Make it more approachable in terms of usage **What problems is Upscale solving and how is that benefiting you?** The Pop-Up of messages for calling and messages to follow the client ### 30. Very Versatile Product and an excellent team **Rating:** 4.5/5.0 stars **Reviewed by:** Senthil Nathan R. | Co-founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2022 **What do you like best about Upscale?** The versatility of the product. Upscale today helped us to identify a single solution for CRM, Sales Engagement and Email Campaigns. **What do you dislike about Upscale?** Nothing major. There is scope for improving the user interface **Recommendations to others considering Upscale:** It is a very versatile tool with a very affordable pricing scheme. **What problems is Upscale solving and how is that benefiting you?** Upscale helped us to streamline and automate our inside sales efforts. It helped us to save significant costs by opting for one solution instead of multiple solutions. ### 31. Clean, Precise B2B solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Devaj B. | Search Engine Optimization Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2022 **What do you like best about Upscale?** The ease of use of the app, and the insights which are required for a better B2B campaign are the best. **What do you dislike about Upscale?** The learning curve and the UI especially for new users can be improved upon, considering too much data is shown **What problems is Upscale solving and how is that benefiting you?** Solving mainly lead generation issues with LinkedIn and getting better leads to scale businesses ### 32. It's a good tool for outbound cadence **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil K. | Lead ABM, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2022 **What do you like best about Upscale?** This tool is easy to understand. There was very minimal training required. **What do you dislike about Upscale?** UI of the platform can become better. Need more colours. **Recommendations to others considering Upscale:** NA **What problems is Upscale solving and how is that benefiting you?** It's helping our team to target the buyer persona by outbound email cadence ### 33. Easy, quick and reliable platform to send out business mail **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2022 **What do you like best about Upscale?** Automated email and dedicated workflow is very good setup **What do you dislike about Upscale?** Unsubscribe button I do not like as it hampers email campaign **What problems is Upscale solving and how is that benefiting you?** Bulk email campaign ### 34. Good Sales Engagement Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 04, 2022 **What do you like best about Upscale?** The smooth flow of all different touchpoints. Example: LinkedIn Reachouts, Email Reachouts etc. It gives a clear picture of the entire sales process right from prospecting to closing. **What do you dislike about Upscale?** I haven't used the tool a lot but I do believe that some more automation could make life easier. **What problems is Upscale solving and how is that benefiting you?** Helping us understand and give more visibility to the leads that we are generating for our outbound sales efforts. ### 35. Excellent sales prospecting tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Upscale?** I rely on Upscale entirely to automate my sales activities through intelligent workflows and triggers. I have worked on many sales engagement platforms with similar features. Still, I have found that Upscale's sales engagement capability has a lot of depth regarding sales engagement and booking more qualified meetings. It’s a very impactful sales engagement tool that helps me automate my sales workflows and get insights from sales reporting. Allows me to make any global phone call and take notes on the fly. And all of this sync's well with HubSpot CRM. I have also built a lot of automation using Upscale's triggers functionality. **What do you dislike about Upscale?** One of the challenges is to define use cases and set those as triggers to automate a lot of manual activities, but that comes with the maturity of using a product. **What problems is Upscale solving and how is that benefiting you?** Upscale has helped us with a great deal to track all outbound demand gen activities. It helps us streamline our sales process and activities better to generate more demand. I was able to work on templates and keep things uniform. ### 36. Best outreach product, most customer centric team **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul R. | Head of Product **Reviewed Date:** September 22, 2021 **What do you like best about Upscale?** I like how I can streamline my sales outreach workflows using Upscale. My reps exactly know what they need to do on a particular day & on a specific prospect. The triggers functionality helps me achieve automation on assigning prospects to workflows based on specific rules. **What do you dislike about Upscale?** I couldn't find much that I disliked. The platform is new & evolving. I like the pace with which the Upscale team works on my requirement & delivers them on time. **What problems is Upscale solving and how is that benefiting you?** We are a logistics management software for small to medium-scale fleet owners. Upscale helps us in a structured outreach to these guys. I like the complete visibility on the prospect outreach & actions leading to successful meetings. ### 37. AI-Powered Sales Engagement Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Parthiban A. | Business Development Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Upscale?** I like Multi-Channel Sales Outreach & AI-Powered Sales Automation tools. It saved my time I spent more time building relationships and achieving revenue goals. **What do you dislike about Upscale?** They Don't Provide B2C Sales Automation Software **What problems is Upscale solving and how is that benefiting you?** We saved lots of time and spent more time building relationships and achieving revenue goals in Inbound and Outbound sales. ## Upscale Discussions - [What advice would you give to others considering Upscale for sales engagement?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-upscale-for-sales-engagement) - [What is Upscale used for?](https://www.g2.com/discussions/what-is-upscale-used-for) - [View Upscale pricing details and edition comparison](https://www.g2.com/products/upscale/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-11+02%3A28%3A15+-0500&secure%5Bsession_id%5D=5152054b-cda2-4b1a-8ee6-25872bacde3a&secure%5Btoken%5D=81a293d17d8c2689664f0e87343e03ff0e09c53a3ef6c5f6ad2222aaa71cacc2&format=llm_user) ## Upscale Features **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Upscale Alternatives - [Reply](https://www.g2.com/products/reply/reviews) - 4.6/5.0 (1,501 reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - 4.3/5.0 (3,499 reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - 4.5/5.0 (4,153 reviews)