---
title: Upscale Reviews
meta_title: 'Upscale Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 87 reviews by the users' company size, role or industry to
  find out how Upscale works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 87
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Sales Acceleration
  url: https://www.g2.com/categories/sales-acceleration
---

# Upscale Reviews
**Vendor:** Upscale  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 87
## About Upscale
Upscale is a sales engagement platform that automates sales outreach by using multiple channels like email, phone calls, LinkedIn, text messages and more. Our data-driven unified platform helps streamline routine work and lets your sales team focus on what really matters - closing deals. - Multi-channel outreach (Email, Call, LinkedIn, WhatsApp, SMS, Voicemail) - Intelligent triggers to automate and save time - Easy to use interface - Free 24x7 support over phone, chat and email - Free onboarding support for success - Integrations with Salesforce, Pipedrive, HubSpot, Zoho, Gmail, Outlook, Vidyard, ZoomInfo, Lusha etc.




## Upscale Reviews
  ### 1. Booked 3X meetings with prospects using Upscale!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Upscale?**

Upscale has helped our 20 member sales team to improve sales productivity by almost 3X. We have been able to reach out to a larger number of prospects in far less time, that too in a very structured way using sales sequences. We have been able to book more meetings ing with our prospects.

**What do you dislike about Upscale?**

Upscale does what it's intended for but it will be great to wait for meeting recording and transcription feature for video meetings over google meet and Zoom calls.

**What problems is Upscale solving and how is that benefiting you?**

Upscale has solved the following problems for us-
- Building a way more consistent pipeline by making our sales team more productive with sales cadences and prospecting playbooks.
- We wanted to automated many king of mundane and repetitive tasks and get insights to help our sales team only focus on great conversations.
- We wanted to have a multichannel approach to prospecting which involved emails, phone calls and LinkedIn.

  ### 2. Upscale Your Revenue

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Upscale?**

The best thing about Upscale is the combination of how simple it is to setup and use and how powerful it is. Setting up phones, email, LinkedIn, Whatsapp, and sequences and tasks was a relative breeze. And using it now and managing tasks is easy enough that they are actually used.

**What do you dislike about Upscale?**

I dont have a big dislike, more like minor quibbles. Would be nice to have the LinkedIn tool a bit more automated, but LinkedIn doesnt want that so I understand. Would also be nice to have a warmer but Google has recently gone very anti-warmer, so again I understand why they have not done it.

**What problems is Upscale solving and how is that benefiting you?**

We needed a full sales engagement platform. We have been on a sender rotation email sequencer-and still are-but we needed a multi-channel platform, and something far better suited to an ABM strategy. Upscale with emai, phone, sms, linkedin, and whatsapp definitley covers our needs.

  ### 3. Solid sales engagement platform!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kriti A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 16, 2023

**What do you like best about Upscale?**

Upscale is really user-friendly and easy to navigate. You don't need to be tech-savvy to figure out how to use it. 
- I really like the automation features. It saves me a lot of time and effort by allowing me to send out follow-up emails and reminders to prospects automatically.
- The sequence reporting is really helpful as well. I can see which campaigns are working and which aren't to adjust my strategy in real-time.

**What do you dislike about Upscale?**

While the automation features are great, I sometimes wish there were more options for templates. For example, I'd like to refer to templates for situations like prospect clicks but doesn't book a meeting.

**What problems is Upscale solving and how is that benefiting you?**

- Upscale helps me stay organized and keep track of all my sales activities. 
- Streamlines my workflow and ensures that I never miss an important follow-up.
- The seamless integration with the CRM allows me to have all my sales data in one place, eliminating the need for manual data entry.
- Another great benefit is the ability to schedule emails in advance. This allows me to work ahead and plan my outreach strategy, even when I'm busy with other tasks. I can set up emails to be sent at the most optimal times, increasing the chances of getting a response.

Overall, Upscale saves me time, helps me maintain a high level of organization, and improves my chances of closing deals.

  ### 4. A sales assistant in disguise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stanislav G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2023

**What do you like best about Upscale?**

One of the key advantages of Upscale is its automation capabilities, which have allowed us to streamline our outreach efforts and save valuable time. With features like automated email and text sending, we have been able to communicate consistently with our prospects, resulting in increased positive responses and engagement. Have to mention the 24/7 support that Upscale offers. Their support team is always there to assist us whenever we need help or have questions. I know they're a reliable partner that's got our back!

**What do you dislike about Upscale?**

One aspect that we found slightly challenging is the limit of templates. They can add more scenarios, making it easy even for freshers to use.

**What problems is Upscale solving and how is that benefiting you?**

Upscale has had a significant positive impact on our sales performance. The reports have helped optimize the sales process, improve engagement, and achieve better results. Its eliminated repetitive tasks to a large extent.

  ### 5. Pure GEM, didn't expect it to be this good.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arthur I. | founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Upscale?**

I was amazed by the LinkedIn extension offered by Upscale. As LinkedIn is our main source of leads, it was crucial for us to have a CRM extension that could extract our leads into a well-organized pipeline, and Upscale does this wonderfully. The chrome extension's task feature allows us to semi-automate messages, connection requests, and inmails, which is incredibly convenient when dealing with an inbox full of new leads on a daily basis. We barely have to touch LinkedIn itself. Just try Upscale and you'll see what I mean.

The dashboard is simple yet advanced, and after spending just half a day exploring the platform, I felt right at home. Everything is well laid out and makes perfect sense once you get familiar with the platform.

The support is stellar; they respond within seconds. I've interacted with the support team through their live chat several times, and each time, I've been more than satisfied with their assistance. They always respond in a timely manner.

**What do you dislike about Upscale?**

it's hard to find anything to dislike about upscale, it already feels like a mature CRM even though its still in its infancy.

**What problems is Upscale solving and how is that benefiting you?**

In my case, using Upscale has made it much easier for me to manage and nurture leads on LinkedIn. The automation features have helped me save time and focus on the more important aspects of my business, such as building relationships with potential clients. The well-organized pipeline has also allowed me to keep track of my leads and ensure that I am following up with them at the right time. Overall, Upscale has helped me to increase my efficiency, improve my sales pipeline, and ultimately grow my business.

  ### 6. Single Window Platform for Multiple Needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saahil S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about Upscale?**

1. The platform is very well thought out and designed to suit all the needs of an SDR. 
2. Right from Emails to LinkedIn, every functionality is present.
3. Ability to cold call is also present within the platform with additional accessibility of choosing from multiple local numbers.
4. Some extent of LinkedIn automation makes it even better and easier to use.
5. Support is really good. In case of any issues, the team is quick to hop on a call and help.

**What do you dislike about Upscale?**

1. If LinkedIn could be automated even more, that'd make my life way easier.
2. If data of prospects could also be integrated within the platform, and help with their recent activities, intents, etc, that'd make it holistic.

**What problems is Upscale solving and how is that benefiting you?**

1. We are using the tool to reach out and engage with multiple leads in the US market. 
2. The tool helps us in reaching out to these people at the right time, with most of the tasks automated, hence suited for scale.
3. We are also able to track numbers and metrics of our campaigns, making us more efficient and productive.

  ### 7. Upscale Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chirag J. | Product Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about Upscale?**

Well upscale helped our team in improving the productivity by a really good amount. The upscale strategies helped our team to focus more on the quality leads. Converting leads to the meetings became so easy and smooth in tracking.

**What do you dislike about Upscale?**

For new users, it's a bit complex to understand and to get the maximum out of the platform. 
Upscale has many features but customization can be tough for new users to understand and implement.

**What problems is Upscale solving and how is that benefiting you?**

Well when you are in the sales business, all you need is to focus is on closing more meetings. So upscale strategies helped us really in closing more meetings. Another thing which upscale helped in our business is focusing on more quality leads in general. That is the key in the sales business that you don't waste much time on low-quality leads. So when these leads get eliminated in process, that will save a lot of resources for us.

  ### 8. Upscale the best email marketing tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Subramanya R. | Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2023

**What do you like best about Upscale?**

Sequences and reporting system, upscale.ai is one of the simple and effective tools i have used which is very effective and i can say it is going to be a one-stop solution for all email marketing soon

**What do you dislike about Upscale?**

Filters and search bar, both of them could have been improved 

Exporting - exporting all opened emails or prospects is the mission, same with click and view

**What problems is Upscale solving and how is that benefiting you?**

Email outreach, reporting of prospects' status, pipeline management and etc.

  ### 9. Best Alternative To Hubspot

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vaibhav K. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Upscale?**

The workflow of Upscale is extremely easy to manage and work with. Apart from that customer support is something that I am very happy with. I would recommend this to those who are using HubSpot.

**What do you dislike about Upscale?**

Nothing much I disliked about Upscale everything is great for the price point. I feel data analytics can be better that will be eventually fixed over a period of time as per my discussion with the team

**What problems is Upscale solving and how is that benefiting you?**

One of the major issues with tools like Upscale is native email integration which upscale offers and apart from the pricing at which they are offering is great. Even few things that they offer are better then Hubspot like LinkedIn task which help you directly open prospect account without manually searching them which saves a lot of time and efforts.

  ### 10. Amazing tool with amazing support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ankit R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2023

**What do you like best about Upscale?**

The best part about Upscale is the UI - Easy to use and their support is amazing even at odd hours.

**What do you dislike about Upscale?**

Nothing to be honest. Couple of more automation for linkedin would make this tool best in the market. Ex - Dripify like

**What problems is Upscale solving and how is that benefiting you?**

Outbound reachouts- It helps us with automation the redundent activities. Also features like creating task's helps us a lot. The analytics is also good when doing the review meeting.


## Upscale Discussions
  - [What advice would you give to others considering Upscale for sales engagement?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-upscale-for-sales-engagement)
  - [What is Upscale used for?](https://www.g2.com/discussions/what-is-upscale-used-for)

- [View Upscale pricing details and edition comparison](https://www.g2.com/products/upscale/reviews/upscale-review-7846696?section=pricing&secure%5Bexpires_at%5D=2026-07-12+15%3A15%3A50+-0500&secure%5Bsession_id%5D=8fbd1af9-2cab-4da9-81cf-fafe0aba74fc&secure%5Btoken%5D=b61048c2f479af83936939c27c4056427f8cc6ff9d8bb874fa1776cf989bc610&format=llm_user)

## Upscale Features
**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Generative AI**
- AI Text Generation

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top Upscale Alternatives
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