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ufleet.io

By Ufleet

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ufleet.io Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the flexible features and seamless integration of ufleet.io, enhancing route planning and management efficiency. (9 mentions)
Users find ufleet.io exceptionally easy to use, with intuitive features that streamline performance monitoring and integration. (7 mentions)
Users value the route optimization features of ufleet.io, enhancing efficiency and minimizing delivery costs and emissions. (7 mentions)
Users praise the flexible delivery management of ufleet.io, enhancing efficiency and simplifying operations across various workflows. (5 mentions)
Users find the real-time driver tracking in ufleet.io invaluable for enhancing logistics and improving customer satisfaction. (5 mentions)
Users find the mapping issues frustrating, requiring assistance for data export and struggling with interface clarity. (3 mentions)
Users face challenges with UI improvements, such as frequent login prompts and indistinguishable route colors. (2 mentions)
Users struggle with inefficient routing, facing login prompts, interface issues, and unclear route color differentiation. (1 mentions)
Users note a learning curve that can hinder their experience and suggest improvements for the UX. (1 mentions)
Users face a learning difficulty with the software, indicating a challenging experience that could be improved. (1 mentions)

5 Pros or Advantages of ufleet.io

1. Features
Users value the flexible features and seamless integration of ufleet.io, enhancing route planning and management efficiency.
See 9 mentions

See Related User Reviews

Vasil D.
VD

Vasil D.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful API for Route Efficiency"

What do you like about ufleet.io?

As a system integrator, I found Ufleet.io’s API to be well documented and easy to implement, making integration with my client’s existing infrastructu

Kiril L.
KL

Kiril L.

Mid-Market (51-1000 emp.)

5.0/5

"Keep it simple - implement it fast and gain efficiency"

What do you like about ufleet.io?

- easy to implement - self-explanatory and pragmatical parameters - algorithm makes sense and can be implemented in various industry - high-level d

2. Ease of Use
Users find ufleet.io exceptionally easy to use, with intuitive features that streamline performance monitoring and integration.
See 7 mentions

See Related User Reviews

Kiril L.
KL

Kiril L.

Mid-Market (51-1000 emp.)

5.0/5

"Keep it simple - implement it fast and gain efficiency"

What do you like about ufleet.io?

- easy to implement - self-explanatory and pragmatical parameters - algorithm makes sense and can be implemented in various industry - high-level d

Pavel M.
PM

Pavel M.

Small-Business (50 or fewer emp.)

5.0/5

"Streamlined Fleet Operations"

What do you like about ufleet.io?

It provides an excellent view of our entire drivers' performance in real-time. The analytics and reporting features allow us to monitor key metrics su

3. Route Optimization
Users value the route optimization features of ufleet.io, enhancing efficiency and minimizing delivery costs and emissions.
See 7 mentions

See Related User Reviews

Vasil D.
VD

Vasil D.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful API for Route Efficiency"

What do you like about ufleet.io?

As a system integrator, I found Ufleet.io’s API to be well documented and easy to implement, making integration with my client’s existing infrastructu

Nikolai N.
NN

Nikolai N.

Small-Business (50 or fewer emp.)

5.0/5

"First and last route management solution we will ever need!"

What do you like about ufleet.io?

Ufleet covers all our route planning and delivery management needs. We started using it almost 5 years ago to plan deliveries from our warehouses to s

4. Delivery Management
Users praise the flexible delivery management of ufleet.io, enhancing efficiency and simplifying operations across various workflows.
See 5 mentions

See Related User Reviews

Vasil D.
VD

Vasil D.

Mid-Market (51-1000 emp.)

5.0/5

"Powerful API for Route Efficiency"

What do you like about ufleet.io?

As a system integrator, I found Ufleet.io’s API to be well documented and easy to implement, making integration with my client’s existing infrastructu

Nikolai N.
NN

Nikolai N.

Small-Business (50 or fewer emp.)

5.0/5

"First and last route management solution we will ever need!"

What do you like about ufleet.io?

Ufleet covers all our route planning and delivery management needs. We started using it almost 5 years ago to plan deliveries from our warehouses to s

5. Driver Tracking
Users find the real-time driver tracking in ufleet.io invaluable for enhancing logistics and improving customer satisfaction.
See 5 mentions

See Related User Reviews

Atanas K.
AK

Atanas K.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth delivery management tool with excellent visibility what is happening in the field."

What do you like about ufleet.io?

The transparency it gives us is definitely the most helpful feature of ufleet. We see order statuses and can track delivery plans execution in real ti

Ivan Y.
IY

Ivan Y.

Enterprise (> 1000 emp.)

5.0/5

"Great tool for managing outsourced fleets"

What do you like about ufleet.io?

Very flexible analytics feature. Besides the built-in reports such as customer rating and delivery costs, our team can dig deep into each driver’s and

5 Cons or Disadvantages of ufleet.io

1. Mapping Issues
Users find the mapping issues frustrating, requiring assistance for data export and struggling with interface clarity.
See 3 mentions

See Related User Reviews

Yavor M.
YM

Yavor M.

Small-Business (50 or fewer emp.)

4.5/5

"It is a great product help you a lot to control and optimize routes."

What do you dislike about ufleet.io?

New addresses like pretty new buildings are hard to be allocated.

Atanas K.
AK

Atanas K.

Mid-Market (51-1000 emp.)

5.0/5

"Smooth delivery management tool with excellent visibility what is happening in the field."

What do you dislike about ufleet.io?

Some of the data we want to analyze cannot be exported from the menu. For example when we want to compare planned routes vs. actual route execution by

2. UI Improvements
Users face challenges with UI improvements, such as frequent login prompts and indistinguishable route colors.
See 2 mentions

See Related User Reviews

Mladen V.
MV

Mladen V.

Enterprise (> 1000 emp.)

5.0/5

"With Ufleet we started delivering at scale in a couple of weeks!"

What do you dislike about ufleet.io?

It asks for login credentials every time. The Dispatcher user interface can be improved. The route colors are sometimes indistinguishable from each ot

Veliko V.
VV

Veliko V.

Mid-Market (51-1000 emp.)

5.0/5

"Great route optimization solution"

What do you dislike about ufleet.io?

There is some learning curve that needs to be overcome when working with the software. There is still room for improvement on the UX front.

3. Inefficient Routing
Users struggle with inefficient routing, facing login prompts, interface issues, and unclear route color differentiation.
See 1 mentions

See Related User Reviews

Mladen V.
MV

Mladen V.

Enterprise (> 1000 emp.)

5.0/5

"With Ufleet we started delivering at scale in a couple of weeks!"

What do you dislike about ufleet.io?

It asks for login credentials every time. The Dispatcher user interface can be improved. The route colors are sometimes indistinguishable from each ot

4. Learning Curve
Users note a learning curve that can hinder their experience and suggest improvements for the UX.
See 1 mentions

See Related User Reviews

Veliko V.
VV

Veliko V.

Mid-Market (51-1000 emp.)

5.0/5

"Great route optimization solution"

What do you dislike about ufleet.io?

There is some learning curve that needs to be overcome when working with the software. There is still room for improvement on the UX front.

5. Learning Difficulty
Users face a learning difficulty with the software, indicating a challenging experience that could be improved.
See 1 mentions

See Related User Reviews

Veliko V.
VV

Veliko V.

Mid-Market (51-1000 emp.)

5.0/5

"Great route optimization solution"

What do you dislike about ufleet.io?

There is some learning curve that needs to be overcome when working with the software. There is still room for improvement on the UX front.

ufleet.io Reviews (17)

Reviews

ufleet.io Reviews (17)

5.0
17 reviews
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Silviya K.
SK
Product manager prenatal care
Small-Business (50 or fewer emp.)
"Time critical dispatch and delivery"
What do you like best about ufleet.io?

Ufleet plays a crucial role in our logistics operations, where timely transportation of DNA test kits and samples is critical. The platform’s real-time tracking and automated dispatching ensure that medical samples reach the lab within strict time windows, preserving integrity. Ufleet route optimization has significantly reduced delays and improved coordination between our collection points and processing centers, helping us maintain compliance with industry standards. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

Nothing at the moment. Everything works great. Review collected by and hosted on G2.com.

Viktoria K.
VK
Product Manager
Mid-Market (51-1000 emp.)
"Fast, flexible and evolving platform that supports dynamic logistics operations"
What do you like best about ufleet.io?

Ufleet manages to handle a very dynamic logistics flow with high order volumes and short lead times. We issue 200–250 orders per hour across 20 couriers, and often receive last-minute orders that need to be routed and picked up within 10 minutes. The platform consistently delivers stable and fast optimization that keeps up with this pace.

What we value most is that the system keeps evolving — routing logic improves over time, and the platform has become significantly more stable. Support is excellent: when an issue occurs, we get quick and effective responses. The team is involved, open to improvements, and proactive in offering expert suggestions. This makes Ufleet a reliable and competitive tool that enables us to meet both our operational demands and business requirements without compromise. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

At this stage, there’s nothing we consider a drawback. We’ve managed to reach a remarkable balance between routing efficiency, timely order execution, and the business-specific requirements we’ve implemented in the process. The system supports our operational flow as intended, and we have no complaints. Review collected by and hosted on G2.com.

TL
Construction Manager
Small-Business (50 or fewer emp.)
"Usefule solution for delivery in construction management"
What do you like best about ufleet.io?

Ufleet allows us to make sure we're taking the most efficient routs, monitor the execution in real time so we're sure we're moving according to plan. Further to that with the data being collected we can do our reporting and documentation way easier. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

When we started a few years ago there was no iOS app for the drivers which made us buy Android company phones for everyone. Currently it's not an issue since they've released an iOS version. Review collected by and hosted on G2.com.

Nikolay K.
NK
Freelance Lead Software Engineer Java EE, Partner at JQuad OHG
Small-Business (50 or fewer emp.)
"A very robust and scalable route optimization API"
What do you like best about ufleet.io?

Very well developed API supporting route optimization actions for delivery tasks manipulation and routing optimization. A routing algorithm with dozens of constraints for tasks, vehicles, people, warehouses etc. Excellent performance when optimizing hundreds of deliveries simultaneously. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

API documentation could be better but support was helpful. Review collected by and hosted on G2.com.

Pavel M.
PM
Fleet Manager
Small-Business (50 or fewer emp.)
"Streamlined Fleet Operations"
What do you like best about ufleet.io?

It provides an excellent view of our entire drivers' performance in real-time. The analytics and reporting features allow us to monitor key metrics such as driver behavior and compare planned routes vs. reality. The integration with all major telematics systems also makes maintenance much easier. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

One thing I’d like to see improved is the notification system. It would be helpful to have more control over the frequency and types of alerts we receive, especially when managing a larger fleet. Review collected by and hosted on G2.com.

Vasil D.
VD
Managing Partner, CTO
Mid-Market (51-1000 emp.)
"Powerful API for Route Efficiency"
What do you like best about ufleet.io?

As a system integrator, I found Ufleet.io’s API to be well documented and easy to implement, making integration with my client’s existing infrastructure quite seamless. The flexibility of the API allowed us to automate route optimization, dispatch management, and live tracking without disrupting their operations. Real-time data synchronization significantly improved efficiency, reducing manual interventions and enhancing overall fleet performance. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

While the API is robust and well-structured, more detailed sandbox testing options could be very useful. Review collected by and hosted on G2.com.

Veliko V.
VV
PHP Developer
Mid-Market (51-1000 emp.)
"Great route optimization solution"
What do you like best about ufleet.io?

The team is easy to work with, they are very responsive and helpful. Also, this was one of the very few solutions that offered the feature set that we need. Integration was easy, customer support was always responsive. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

There is some learning curve that needs to be overcome when working with the software. There is still room for improvement on the UX front. Review collected by and hosted on G2.com.

Hristo Y.
HY
Chief Growth and Innovation Officer (CGIO)
Mid-Market (51-1000 emp.)
"Exceptional Last Mile Delivery Service"
What do you like best about ufleet.io?

What I appreciate most about Ufleet.io is its transparency throughout the delivery process. The platform allows us to monitor order statuses and track the execution of delivery plans in real time. This visibility is invaluable for managing logistics effectively and ensuring customer satisfaction.

Moreover, optimising routes and reducing delivery costs is a significant advantage. The AI-powered route optimization minimizes fuel consumption and CO2 emissions, benefiting both our business and the environment. Additionally, the user-friendly mobile app for drivers enhances the overall delivery experience, enabling them to adapt quickly to any last-minute schedule changes.

Overall, Ufleet.io stands out for its combination of transparency, efficiency, and user-friendly features, making it an excellent choice for last-mile delivery services. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

So far, any changes or upgrades I've wanted have been addressed, which is great. I hope they continue to maintain this level of service moving forward. Review collected by and hosted on G2.com.

Mladen V.
MV
Head of e-commerce
Enterprise (> 1000 emp.)
"With Ufleet we started delivering at scale in a couple of weeks!"
What do you like best about ufleet.io?

It is very flexible and connects to ecommerce and warehouse systems. Very fast deployment. It literally saved us during COVID! Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

It asks for login credentials every time. The Dispatcher user interface can be improved. The route colors are sometimes indistinguishable from each other. Review collected by and hosted on G2.com.

Atanas K.
AK
Head Of Sales Department
Mid-Market (51-1000 emp.)
"Smooth delivery management tool with excellent visibility what is happening in the field."
What do you like best about ufleet.io?

The transparency it gives us is definitely the most helpful feature of ufleet. We see order statuses and can track delivery plans execution in real time. We know the level of service for each single delivery, on average for the day/month, or for each customer over longer periods. When certain metrics are off we take actions. In general, employees behave more responsively after we introduced Ufleet. Review collected by and hosted on G2.com.

What do you dislike about ufleet.io?

Some of the data we want to analyze cannot be exported from the menu. For example when we want to compare planned routes vs. actual route execution by drivers, we need to reach out to Ufleet every time even though the data is visible in the

interface. They are fast to respond but still it is a nuisance. Review collected by and hosted on G2.com.