Uber Eats for Merchants

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4.0 out of 5 stars

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Uber Eats for Merchants Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

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Uber Eats for Merchants Reviews (184)

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Reviews

Uber Eats for Merchants Reviews (184)

View 1 Video Reviews
4.0
184 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the wide variety of restaurants and the ease of ordering with Uber Eats for Merchants. The platform is valued for its convenience, allowing merchants to reach a larger customer base while managing orders efficiently. However, many reviews note that high commission fees can impact profit margins.

Pros & Cons

Generated from real user reviews
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SRISHTI A.
SA
S
Small-Business (50 or fewer emp.)
"Lots of offer and many restaurents at single app"
What do you like best about Uber Eats for Merchants?

It is one of the best food ordering app. Many restaurents are available on platform and many offers like 50% off are available all the time.

You could easily find nearest available restaurent. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes delivery charges are quite high.

Many times order takes more than an hour to reach. Review collected by and hosted on G2.com.

JW
Small-Business (50 or fewer emp.)
"A Convenient Food Ordering and Delivery Application."
What do you like best about Uber Eats for Merchants?

The variety of restaurants that one can make orders from is an awesome feature. The price range and the dietary features are very helpful in budgeting and meal ordering. Additionally, the application also issues pop-ups of meals with offers and order tracking from order time to your doorstep delivery. Sometimes the application offers free delivery incentive offers to its customers. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

The application is not available in remote areas, and sometimes it takes quite long to deliver an order. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"If you need food delivery, it's a pretty slick solution with a solid list of options."
What do you like best about Uber Eats for Merchants?

What I liked best was that I could pre-schedule the order, making sure that it took place ontime. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

It's a bit more expensive, but is extremely convenient and saves you time. Review collected by and hosted on G2.com.

PB
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Good solution for lunch and birthday and other celebrations"
What do you like best about Uber Eats for Merchants?

Simple order by smartphone - employees can choose their favorite meal and restaurant. The picker and driver delivers quite fast. The employee is satisfied and we don't have to be dependent of other external services, that are not always available and not so fast. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Not a good possibility to control costs and get correct invoices for the company. It's necessary to say to the employee the limit of the total cost is a fixed sum, but we need to control this always. So it''s better to give the employee a monthly fixed rate - they can decide where and when to use this credit. Review collected by and hosted on G2.com.

PV
Small-Business (50 or fewer emp.)
"Total scammers!"
What do you like best about Uber Eats for Merchants?

Nothing. This app promised $40 in free promos for signing up, then when I tried to actually use the $40 credit, it just deleted it midway through my order. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Everything: App froze first time I tried to order, then when I tried again, it just suddenly deleted all my credits. And THEY HAVE NO CUSTOMER SUPPORT WHATSOEVER who you can call to handle this. Review collected by and hosted on G2.com.

HG
Small-Business (50 or fewer emp.)
"Review on ubereats"
What do you like best about Uber Eats for Merchants?

It is very convenient way to get food to your door step at busy hours. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

sometimes it takes a little bit more time for delivery Review collected by and hosted on G2.com.

KV
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The Uber Eats Overview"
What do you like best about Uber Eats for Merchants?

The Google Eats is really popular platform to order food online. The Eats offers big variety of restaurants to order from, while having quite a big delivery range. Delivery times are reasonable and contactless delivery is really convenient and safe. Ordering food that way to work or home is really convinient and can save a lot of time. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

Sometimes the system is overcrowded and the app cannot find a driver for me to deliver my food. Also the pricing could be bit more affordable especially when you want to orded food from a restaurant which is quite far. Review collected by and hosted on G2.com.

SV
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"the user experience of Uber Eats"
What do you like best about Uber Eats for Merchants?

Really comfortable and lazy way to order food, nice service, reasonable delivery prices and quite a lot of restaurants and food places to order from. Also the new contactless delivery is really convenient and safe durning these difficult times in the world ( coronavirus ) . Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

In some cases the delivery time is too long and the delivery range is maybe to small for some specific order locations. Also the possible delivery options could be wider ( more different restaurants) . Also the prices are never to cheap and a more affordable service fees would be a nice addition . Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Fantastic food delivery app!"
What do you like best about Uber Eats for Merchants?

Ordering in Uber for food is easy and quick. The user experience is great too Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

I don’t think of any dislike in uber. They are really good in providing service. Review collected by and hosted on G2.com.

Abhinav U.
AU
Graphic designer
Mid-Market (51-1000 emp.)
"A very useful app for ordering food hot and fresh"
What do you like best about Uber Eats for Merchants?

It gives food at or before time and that is why it is always hot and fresh. whenever I am tired i just have to give my choice and after sometime the food is in front of me. full care of hygiene is taken. Review collected by and hosted on G2.com.

What do you dislike about Uber Eats for Merchants?

All the restaurants near me are not available in this app. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

11 months

Average Discount

22%

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