Uber Eats for Merchants Reviews & Product Details

We are able to gather a list of employee preferences from each individual depending on where we're ordering from. UberEats then makes it very easy to order food for each employee without ever having to leave the office! Review collected by and hosted on G2.com.

At times it has been difficult for them to locate the building we are in. I am not sure what type of GPS they currently use but if it could direct them to our actual off street location that would be good. Review collected by and hosted on G2.com.

I have The best service with Uber eats. They are always prompt and on time. My orders are always correct and the drivers are always kind. Review collected by and hosted on G2.com.

There is nothing that i dislike About Uber eats. They are my first pick for food delivery at work and at home. Review collected by and hosted on G2.com.

A growing service. I really like the variety of restaurants that can be chose from and it seems that they continue to add more. I enjoy the app and the branding as well. I am a graphic designer so that immediately catches my eye. Design is very important. Review collected by and hosted on G2.com.

I dislike the fluctuating amounts for the fees charged to certain restaurants. Some are free and some can get up to +$5 on top of your meal. I decided to get Dominos since they’re delivery price is the same and less. I also dislike that it took the so so sooo long to serve the Antelope Valley, we are not remote and there was Uber drivers for a few years. Review collected by and hosted on G2.com.

I love how convenient this app/service is. Uber eats offers quick and easy access to a great selection of restaurants in the area. Review collected by and hosted on G2.com.

I'd love to be able to add a tip for the uber driver in the app, which isn't currently included. The wait time can also be very long sometimes depending on when you order and where you are ordering from. I have also had to cancel an order after the restaurant wasn't able to find a driver in the area. Overall, it's a quality app and these slight issues are to be expected. Review collected by and hosted on G2.com.

Delivery time is very much less when compared to other foodie corps. Deliver persons repose and behaviour are appreciable and easy to use the app, i.e user-friendly. Quite easy to find the restaurants at best price surrounded by my area. Review collected by and hosted on G2.com.

Dislike factor is very much less. During rainy seasons, delivery time is much high but that is negotiable which is a natural factor. Other than this there is nothing negative regarding uber eats. Review collected by and hosted on G2.com.

uber eats is the best concept for the hungry people. which anytime we can minimise our hunger Review collected by and hosted on G2.com.

the navigation tracking system not good, so clear that Review collected by and hosted on G2.com.

What I like best is the ability to edit our menu and add items as needed. It's easy to edit orders when there's an issue or contact the customer in case. Restaurants get busy and cannot always mark off items. Delivery drivers are prompt and pick up on orders on time. Easy to manage for employees. It's hard to manage with a large menu, but be sure to train employees to always mark off any items that are unavailable before any issues arise. Review collected by and hosted on G2.com.

A few issues would be not having options to mark things as gluten-free, vegetarian, or vegan. These would be easier to manage from the restaurant side rather than having to contact Uber Eats in order to change things. Another thing is that drivers tend to ignore restaurant instructions when it comes to pick up and where to pick-up. For example, our restaurant has a drive-thru, and instructions specifically say do not come through the drive-thru for Uber Eats orders as it can interfere with customers. Another thing is the 30% fee they take from orders.. A bit steep, but can be worth it. Review collected by and hosted on G2.com.

Affordable delivery service (free in some areas!), access to a variety of restaurants and nice app. tracking your courier on the way and fully functional communication to courrier. Review collected by and hosted on G2.com.

They use bicycles and cars as couriers without the option for the customer to choose the type of vehicle. Bicycles can be slow and get you a bit cold food. Their support is not timely. Takes time to troubleshoot problems contacting uber eats. Review collected by and hosted on G2.com.

It is very easy to use and does not require significant Amount of training Review collected by and hosted on G2.com.

I wish that the mobile app had all of the same features that the website has. The mobile app is easier to use but has limited functions. Review collected by and hosted on G2.com.

I like the ease of this product. Uber Eats is very convenient for me and my business to use. This software helps us get lunch delivered in a breeze. We can order from a variety of places and have it dropped off directly at the office. Review collected by and hosted on G2.com.

The wait time can be a bit long at peak hours, but that is to be expected. The orders sometimes are not 100% correct which can be frustrating. Overall, it is a reliable and easy software to use. Review collected by and hosted on G2.com.