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TXT180

By TXT180

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4.6 out of 5 stars

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TXT180 Reviews & Product Details

Pricing

Pricing provided by TXT180.

500 Msgs

14.95
per month if paid annually

500 Msgs

$19.95
monthly

TXT180 Media

TXT180 Demo - SMS-Marketing-Dashboard.JPG
SMS-Marketing-Dashboard.JPG
TXT180 Demo - SMS-Reports.JPG
SMS-Reports.JPG
TXT180 Demo - Text-to-Win-SMS.JPG
Text-to-Win-SMS.JPG
TXT180 Demo - Send-SMS-Message.JPG
Send-SMS-Message.JPG
TXT180 Demo - SMS-QR-Code.JPG
SMS-QR-Code.JPG
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TXT180 Reviews (66)

Reviews

TXT180 Reviews (66)

4.6
66 reviews

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Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Easy to use, affordable service to stay connected with your network."
What do you like best about TXT180?

Stored messages makes it easy to send similar or repeat messages with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

I have been locked out before due to expired credit card info and getting back in took too long and I missed my opportunity to send a reminder message. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for your review, Don! We are happy to hear that TXT180 helps you communicate easily and that you enjoy the features. We appreciate your business.

Verified User in Legal Services
AL
Small-Business (50 or fewer emp.)
"Texting for Business? Great support and Affordable !"
What do you like best about TXT180?

Super affordable way for businesses to do texting. I found it very easy to use and if I have ever had any issues they are able to resolve them very fast. The tech support is available and if not they email you really fast. I've never had to wait more than a day for an answer and most of the time they do it right there. I had to change our keyword and it was completed instantly. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

It works for what I need. I guess if you want different features, you can get them in different products. But this one works for me perfectly and it's very cost-effective. I really don't have any negatives with this product. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for taking the time to review TXT180! We are happy to hear that you enjoy our customer support and the product works well for you. We appreciate your feedback and business.

Jeremy D.
JD
Singer/Songwriter/Producer
Small-Business (50 or fewer emp.)
"Does Exactly What It Is Intended to Do"
What do you like best about TXT180?

The ease of use, the streamlined features, no gimmicks...just great service. I have been using this service for several years now, and it is straight-forward, get-it-done quickly and efficiently, process of connecting with customers. Text blasts without ads, prompts, all the junk that runs people off. This is proven and powerful! Review collected by and hosted on G2.com.

What do you dislike about TXT180?

I don't have any dislikes, honestly. We have never had any issues. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

We're happy to hear TXT180 is working well for your business! Thank you for taking the time to review us, Jeremy.

- The TXT180 Team

AA
Marketing Manager
Small-Business (50 or fewer emp.)
"Lowest Priced Text Provider with Great Features "
What do you like best about TXT180?

We are able to spread the word about our events to our vacation rental guests. We have been able to send them info on things to do in our area, maps, food suggestions, and promo codes with our area partners which helps us create a better guest experience.

We love that guests can reply to the message if they have any questions or need additional helps which allows our team to take care of their requests promptly.

We switched from a higher priced text message provider and have saved just over 30% each month. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

The service does all of the things we need it to. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for taking the time to review TXT180! Our team is happy to hear your great response rates using SMS messaging.

Thomas M.
TM
Advertising Sales Executive
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great Low Cost Texting Service!"
What do you like best about TXT180?

I run a foodie group and create unique dining experiences for our customers. Facebook is where we post our events, but most of our customers were not getting notifications about it from them and they were missing opportunities to purchase tickets before they sold out. I looked for a text messaging service to alert my customer 1 hour before tickets went on-sale and TXT180 was exactly what I needed. They were USA based (bonus) and had the best pricing I could find. I continue to use them for ticket alerts, but also working with local restaurants to offer deals to our subscribers to sign up and get a deal! Thanks TXT180! Review collected by and hosted on G2.com.

What do you dislike about TXT180?

The interface is a bit dated, could use a refresh. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for your review! We're happy to hear that text works well to get your event information to your customers.

We are currently working on a dashboard re-design, hopefully, you will like it :)

We appreciate your feedback.

Verified User in Consumer Goods
UC
Mid-Market (51-1000 emp.)
"Very intuitive and easy to setup, loved it!"
What do you like best about TXT180?

The setup is a breeze, very easy to launch campaigns and find new Text numbers. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

That I didn't know about it sooner and how easy it was to use, by far what was I thinking? Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for taking the time to review TXT180! We are happy to hear that you enjoy the service and the features. We appreciate your business and feedback.

Bert S.
BS
Managing Member
Automotive
Small-Business (50 or fewer emp.)
"Basic but that's all we needed"
What do you like best about TXT180?

I love how easy Txt180 is to use. The dashboard is simple and user friendly. Customer service is great too. Every time i have called with a question its answered friendly and promptly. Im honestly probably not utilizing like I should. We had a marketing employee at one point which we no longer have and he was using it more. Its really lack of time on my part to not utilize and get informed as to all the txt180 does. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

Not really a dislike but Its pretty basic. You can basically have one key word so if you want to have multiple Im not sure how that works. Might be a different price point- again not really a dislike it serves the purpose we wanted it for. we are a very small Automotive dealership just getting started. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for taking the time to review us, Bert! We are happy to hear that it's working well for your business.

You are able to create multiple keywords if you'd like. Those do cost an additional $2-$5 a month, depending on which short code you are on. Alternatively, you can add as many Groups as you'd like, free of charge. Groups are similar to Keywords but contain a hyphen and another word. For example your Keyword may be Car and your new Groups could be Car-1 & Car-2.

This works great if you want to have specific information about each car texted to the inquirer. If you'd like help integrating this or to find out more uses for your business, email us at support@txt180.com or go online to chat.

Thank you for your business!

BT
Sr. Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great product overall "
What do you like best about TXT180?

Having the opportunity to connect with your customers quickly is a must. Being able to send messages on the spot even from the txt 180 app is great and convenient. We can now pass along savings to customers much quicker and allow them to collect prizes by sharing with them info needed no matter if they are local or nationwide. The platform is easy to navigate once you sign in and plug and plays are easy to use for website additions as well. Support staff is always there to speak with you and get your questions answered in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

The only thing that may fall a bit short is the number of characters allowed. I believe 160 is just a tad short of its competitors. You have to become very creative in order to send out a message to your customers sometimes having them think about your message a little longer than normal. A few more characters would be great. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for your review, Byron! We're happy to hear your feedback and are looking to add MMS, which would allow for more characters, later this year. We appreciate your business.

Jeanne F.
JF
Founder
Small-Business (50 or fewer emp.)
"Easy to start, a little archaic"
What do you like best about TXT180?

I like that I can message my list easily, it's pretty simple to use. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

The time zone doesn't match mine and I have to adjust that always. It seems kind of expensive for what I get, just from a small business perspective. I can only use it from my computer, maybe there is an app but I've never found it. The whole platform is pretty archaic. Worth exploring other options, I just haven't found the time. Can't sort out how to to download numbers to move to a new service so you better like it or you lose your numbers. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Hi Jeanne,

Thank you for taking the time to review us. For the time zone, you can set this to your time zone. To do this, please visit the My Profile section at the top of the dashboard. Also in My Profile, is a link to download our free phone app. We have a lot of articles on how to use text marketing for different business types on our website but we are currently re-designing the dashboard to include those tip and articles as well. We appreciate your business.

KC
Senior Operational Supervisor
Mid-Market (51-1000 emp.)
"Text180 is a lot of work..."
What do you like best about TXT180?

I love being able to send mass texts to multiple recipients but the way in which you add in contacts, make new groups and send the messages does take some effort. Review collected by and hosted on G2.com.

What do you dislike about TXT180?

Its really a long process to get the contacts added and to format new messages to send to our candidates. So, its a bit impractical to be used for a recruiting team. Review collected by and hosted on G2.com.

Response from Stephanie B of TXT180

Thank you for taking the time to review us Karalyn. Our support team is more than happy to help you create your groups and find the easiest way to get your messages out. Feel free to reach out to us via live chat, email, or phone. We appreciate your business.

Pricing Options

Pricing provided by TXT180.

500 Msgs

14.95
per month if paid annually

500 Msgs

$19.95
monthly

100,000 Msgs

$999.95
monthly
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Bulk SMS
Two-Way Text Messaging
Text Scheduler
Reporting
Automation
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