# TXT180 Reviews **Vendor:** TXT180 **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 65 ## About TXT180 TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging. ## TXT180 Reviews ### 1. Easy to use, affordable service to stay connected with your network. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Stored messages makes it easy to send similar or repeat messages with just a few clicks. **What do you dislike about TXT180?** I have been locked out before due to expired credit card info and getting back in took too long and I missed my opportunity to send a reminder message. **Recommendations to others considering TXT180:** Quality service at the right price. Easy to use. Many features. Easy to maintain and update. East to promote and acquire new users. Volume of messages is just right for the price. Easy to setup and easy to deliver messages. You will not be disappointed with this service! **What problems is TXT180 solving and how is that benefiting you?** Staying in communication with our network. Easily reminding dozens of people about upcoming events. Simple and easy to use. **Official Response from Stephanie B:** > Thank you for your review, Don! We are happy to hear that TXT180 helps you communicate easily and that you enjoy the features. We appreciate your business. ### 2. Texting for Business? Great support and Affordable ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Super affordable way for businesses to do texting. I found it very easy to use and if I have ever had any issues they are able to resolve them very fast. The tech support is available and if not they email you really fast. I've never had to wait more than a day for an answer and most of the time they do it right there. I had to change our keyword and it was completed instantly. **What do you dislike about TXT180?** It works for what I need. I guess if you want different features, you can get them in different products. But this one works for me perfectly and it's very cost-effective. I really don't have any negatives with this product. **Recommendations to others considering TXT180:** Yes, it is affordable and easy to use. Tech Support is responsive e as well. **What problems is TXT180 solving and how is that benefiting you?** We need an affordable way to use text messages. This solves that and it's super flexible. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that you enjoy our customer support and the product works well for you. We appreciate your feedback and business. ### 3. Does Exactly What It Is Intended to Do **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy D. | Singer/Songwriter/Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2019 **What do you like best about TXT180?** The ease of use, the streamlined features, no gimmicks...just great service. I have been using this service for several years now, and it is straight-forward, get-it-done quickly and efficiently, process of connecting with customers. Text blasts without ads, prompts, all the junk that runs people off. This is proven and powerful! **What do you dislike about TXT180?** I don't have any dislikes, honestly. We have never had any issues. **Recommendations to others considering TXT180:** Simple, effective, inexpensive...streamlined **What problems is TXT180 solving and how is that benefiting you?** We are reaching opt-in customers in a fast, efficient manner, without having to spend time-consuming efforts and costly third-party choices for a service that makes it easy and effective. **Official Response from Stephanie B:** > We're happy to hear TXT180 is working well for your business! Thank you for taking the time to review us, Jeremy. - The TXT180 Team ### 4. Lowest Priced Text Provider with Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Amber A. | Marketing Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2019 **What do you like best about TXT180?** We are able to spread the word about our events to our vacation rental guests. We have been able to send them info on things to do in our area, maps, food suggestions, and promo codes with our area partners which helps us create a better guest experience. We love that guests can reply to the message if they have any questions or need additional helps which allows our team to take care of their requests promptly. We switched from a higher priced text message provider and have saved just over 30% each month. **What do you dislike about TXT180?** The service does all of the things we need it to. **Recommendations to others considering TXT180:** Do it! The next level of marketing is text marketing. There’s no algorithms to overcome and you own your text followers. It’s easy to use and you’ll see instant results from sending text blasts if you implement it. **What problems is TXT180 solving and how is that benefiting you?** - Guest Communication - Sales - Event Bookings - Higher ROI - Trackable Results - Customer Type Segmentation/Messaging **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! Our team is happy to hear your great response rates using SMS messaging. ### 5. Great Low Cost Texting Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | Advertising Sales Executive, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2019 **What do you like best about TXT180?** I run a foodie group and create unique dining experiences for our customers. Facebook is where we post our events, but most of our customers were not getting notifications about it from them and they were missing opportunities to purchase tickets before they sold out. I looked for a text messaging service to alert my customer 1 hour before tickets went on-sale and TXT180 was exactly what I needed. They were USA based (bonus) and had the best pricing I could find. I continue to use them for ticket alerts, but also working with local restaurants to offer deals to our subscribers to sign up and get a deal! Thanks TXT180! **What do you dislike about TXT180?** The interface is a bit dated, could use a refresh. **Recommendations to others considering TXT180:** Great company based in the USA and low cost. **What problems is TXT180 solving and how is that benefiting you?** A quicker way to contact my customers to alert about our upcoming events! **Official Response from Stephanie B:** > Thank you for your review! We're happy to hear that text works well to get your event information to your customers. We are currently working on a dashboard re-design, hopefully, you will like it :) We appreciate your feedback. ### 6. Very intuitive and easy to setup, loved it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** The setup is a breeze, very easy to launch campaigns and find new Text numbers. **What do you dislike about TXT180?** That I didn't know about it sooner and how easy it was to use, by far what was I thinking? **Recommendations to others considering TXT180:** Affordable easy to use, would recommend if you are just starting out with Text Marketing. **What problems is TXT180 solving and how is that benefiting you?** Being able to reach bigger audiences that are not moving to text base marketing over traditional email. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that you enjoy the service and the features. We appreciate your business and feedback. ### 7. Basic but that's all we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Bert S. | Managing Member, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2019 **What do you like best about TXT180?** I love how easy Txt180 is to use. The dashboard is simple and user friendly. Customer service is great too. Every time i have called with a question its answered friendly and promptly. Im honestly probably not utilizing like I should. We had a marketing employee at one point which we no longer have and he was using it more. Its really lack of time on my part to not utilize and get informed as to all the txt180 does. **What do you dislike about TXT180?** Not really a dislike but Its pretty basic. You can basically have one key word so if you want to have multiple Im not sure how that works. Might be a different price point- again not really a dislike it serves the purpose we wanted it for. we are a very small Automotive dealership just getting started. **What problems is TXT180 solving and how is that benefiting you?** Group texts to alert customers of events and promotions. Invite them to our other social media pages , wishing them well on Holidays etc. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Bert! We are happy to hear that it's working well for your business. You are able to create multiple keywords if you'd like. Those do cost an additional $2-$5 a month, depending on which short code you are on. Alternatively, you can add as many Groups as you'd like, free of charge. Groups are similar to Keywords but contain a hyphen and another word. For example your Keyword may be Car and your new Groups could be Car-1 & Car-2. This works great if you want to have specific information about each car texted to the inquirer. If you'd like help integrating this or to find out more uses for your business, email us at support@txt180.com or go online to chat. Thank you for your business! ### 8. Great product overall **Rating:** 5.0/5.0 stars **Reviewed by:** Byron T. | Sr. Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Having the opportunity to connect with your customers quickly is a must. Being able to send messages on the spot even from the txt 180 app is great and convenient. We can now pass along savings to customers much quicker and allow them to collect prizes by sharing with them info needed no matter if they are local or nationwide. The platform is easy to navigate once you sign in and plug and plays are easy to use for website additions as well. Support staff is always there to speak with you and get your questions answered in a timely manner. **What do you dislike about TXT180?** The only thing that may fall a bit short is the number of characters allowed. I believe 160 is just a tad short of its competitors. You have to become very creative in order to send out a message to your customers sometimes having them think about your message a little longer than normal. A few more characters would be great. **Recommendations to others considering TXT180:** It is a simple easy to use product. If you're expecting something robust this might not be for you if your looking for more characters than 160. However the platform will definitely get you where you need to go and then some. Support is great and will not leave you out guessing what the next move is. **What problems is TXT180 solving and how is that benefiting you?** The benefit of being able to send text out to multiple members at a moments notice. This has been a great tool for business building and staying in contact with customer base. **Official Response from Stephanie B:** > Thank you for your review, Byron! We're happy to hear your feedback and are looking to add MMS, which would allow for more characters, later this year. We appreciate your business. ### 9. Easy to start, a little archaic **Rating:** 3.0/5.0 stars **Reviewed by:** Jeanne F. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** I like that I can message my list easily, it's pretty simple to use. **What do you dislike about TXT180?** The time zone doesn't match mine and I have to adjust that always. It seems kind of expensive for what I get, just from a small business perspective. I can only use it from my computer, maybe there is an app but I've never found it. The whole platform is pretty archaic. Worth exploring other options, I just haven't found the time. Can't sort out how to to download numbers to move to a new service so you better like it or you lose your numbers. **Recommendations to others considering TXT180:** A bit archaic, and doesn't suggest ways to use text messaging for increased marketing, no suggestions on how to grow lists...which isn't really it's job but it would sell more for them and likely for me. **What problems is TXT180 solving and how is that benefiting you?** I'm able to reach customers via text message to remind them of promotions and occasions to purchase. **Official Response from Stephanie B:** > Hi Jeanne, Thank you for taking the time to review us. For the time zone, you can set this to your time zone. To do this, please visit the My Profile section at the top of the dashboard. Also in My Profile, is a link to download our free phone app. We have a lot of articles on how to use text marketing for different business types on our website but we are currently re-designing the dashboard to include those tip and articles as well. We appreciate your business. ### 10. Text180 is a lot of work... **Rating:** 3.0/5.0 stars **Reviewed by:** Karalyn C. | Senior Operational Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love being able to send mass texts to multiple recipients but the way in which you add in contacts, make new groups and send the messages does take some effort. **What do you dislike about TXT180?** Its really a long process to get the contacts added and to format new messages to send to our candidates. So, its a bit impractical to be used for a recruiting team. **Recommendations to others considering TXT180:** I would say that this company would be a good investment if your company is looking to mass-communicate with their employees and give changes/updates frequently, However if you're in recruiting, it's a bit rough. **What problems is TXT180 solving and how is that benefiting you?** I've been able to send mass texts to our potential candidates, we've been able to send a link to apply for our positions to a candidate's mobile number right on the spot a and we can send updates to many people at once. **Official Response from Stephanie B:** > Thank you for taking the time to review us Karalyn. Our support team is more than happy to help you create your groups and find the easiest way to get your messages out. Feel free to reach out to us via live chat, email, or phone. We appreciate your business. ### 11. Txt180 - A very mature and flexible system for SMS API access **Rating:** 4.5/5.0 stars **Reviewed by:** Don B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** I am particularly fond of the feature set and its access via APIs for our integration needs. Where it has been lacking, Txt180 worked to fill in blanks even for a small company such as ours. **What do you dislike about TXT180?** We have had one or two small disruptions of service over the last year - but was able to repair any detected issues. There was complete responsibility on Txt180 for their parts and excellent help in making things right. **Recommendations to others considering TXT180:** Another side benefit of Txt180 is their expertise and calm nature when responding to all of the shock and awe out there in the SMS community in reference to FCC and courier rate/policy changes. Other vendors tend to scare you into products. Txt180 helps you really understand what matters and what does not. **What problems is TXT180 solving and how is that benefiting you?** We are an advertising fundraising platform for Non Profit Organizations. Many SMS providers tend to batch process posts. Txt180, via their API, offers an on demand contact allowing bi directional responses. It also allows us to target specific time periods for sending texts while students are not a school - for example. **Official Response from Stephanie B:** > Thank you for your great review, Don! We are happy to hear you enjoy the service and we appreciate your business. ### 12. Very handy and easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Inga B. | Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2019 **What do you like best about TXT180?** The service has enabled us to use shortcode texts to send video tours of properties to our potential clients. The setup is VERY easy, pricing is super competitive and their customer service is SUPERB! **What do you dislike about TXT180?** Nothing major at this point, I do wish we were able to change the keywords from our end vs deleting and adding a new one each time if it's unused. **Recommendations to others considering TXT180:** Compare the features and pricing with other competitors and you will see that txt180 is the best option! **What problems is TXT180 solving and how is that benefiting you?** The services enables the potential consumers engage and get information without having to call or meet with us which is something everyone avoids for the fear of sale pressure. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Inga! We are happy to hear that you enjoy TXT180's services and are happy to have you as a client. We appreciate your feedback and are glad to hear that text helps you communicate with potential clients without them fearing the sales process. ### 13. Affordable software for texting your customers **Rating:** 5.0/5.0 stars **Reviewed by:** Melinda L. | founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love that I can schedule my texts to my customers ahead of time. I don’t have to worry the messages are always sent on time. Also, the software is really user friendly and is a great tool for storing your customers’ phone numbers, email addresses, and birthdays as well! **What do you dislike about TXT180?** There is nothing that I dislike about this software. **What problems is TXT180 solving and how is that benefiting you?** It’s a great way to stay connected with your customers. I do a pop up shop every month and each month I send out messages to remind my customers of the upcoming sales event. If I didnt use this software I am sure my customers would forget my upcoming sales dates. **Official Response from Stephanie B:** > Thank you for your review, Melinda! We're happy to hear that TXT180 works well keeping your customers aware of your sale dates. We appreciate your business! ### 14. Great Results - Awesome Reports Built in! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber E. | Marketing Director , Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2018 **What do you like best about TXT180?** Their system is easy to use which is why I initially chose them over a couple others. When I have needed support, their staff and online chat are awesome. I get great results versus other marketing avenues that I use (email, print, social) with SMS marketing. They also recently added several different reports that I find very useful. All around a great product. **What do you dislike about TXT180?** I can't think of anything that I dislike. **Recommendations to others considering TXT180:** Start with their trial offer, 15 days free, and utilize their free support to get your account set up. it's not a hard system to use but if you've never done SMS marketing before, there are a few key things to learn. They do have video tutorials in the dashboard, but I found myself either calling or chatting to expedite the process. Once i went through the process of a couple of times, I no longer needed help moving forward. **What problems is TXT180 solving and how is that benefiting you?** Great response rates and click-thru-rates!! A better way to communicate with my customers and drive traffic on the same day. I also like the inbox feature, I have customers text me questions which is a lot more simple than a phone call. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that it gets better for you than your other marketing methods. We appreciate your business. ### 15. Direct Opt-In Marketing Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Rebecca B. | Chief Trailblazing Officer, Coach, & Podcaster at Badass Bodyworkers, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I like that I am able to roll over my messages if I did not use them that month. I also love how I am able to save templates for messages, making it easier to send to a list of clients. **What do you dislike about TXT180?** I dislike how I cannot use emojis or photos/graphics in my messages **Recommendations to others considering TXT180:** I need graphocs to be sent to clients as well, and emojis! **What problems is TXT180 solving and how is that benefiting you?** I am able to have a cancellation list now and market directly to customers who are looking for last-minute appointments, and sell more products to customers who have previously purchased retail in house. **Official Response from Stephanie B:** > Rebecca, thank you for taking the time to review TXT180! We appreciate your feedback and we are looking to add MMS (photos and graphics) in the future. Emojis, unfortunately, are not supported by the carriers for shortcode messaging yet but we're hoping that will change in the future as well. We are happy to hear that the service works well for your marketing and communication needs. ### 16. Great service for the price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love how easy it was to pick a short code that is relevant to my business. I love the dashboard feature and how easy it is to naviagate. The price point is competitive, and includes many extra features then competitors offer at the same price point. **What do you dislike about TXT180?** I wish there was an option to add an extra short code at no additional cost, for those paying upfront for a full year of service. **Recommendations to others considering TXT180:** Yes, it is a great value. **What problems is TXT180 solving and how is that benefiting you?** I love that people are able to text my short code and receive and Instant pre-planned response from me. I advertise my short code on my car window, and it’s much easier for people to text the short code vs enter my email address whilst driving **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that it is working well for you and are glad to hear that you're being creative in advertising your opt-in on your car window. We appreciate your business. ### 17. Best Short Codes for SMS Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Text 180 is an easy to use text marketing service. They have great support, customer service is quick to respond. Scheduled text messages and campaigns are easy to configure and send. By using a unique short code, my customers can easily remember our keyword and are easy to recognize by subscribed customers. There is only two way communication for instant feedback and conversation with customers too. **What do you dislike about TXT180?** Overall, the interface is easy to use, straightforward and complete; it is not pretty or the best layout, however, everything you need to send and receive text messages is at your fingertips. I would like to see MMS (Multimedia Message) support and the ability to send MMS in addition to SMS. **Recommendations to others considering TXT180:** Reliable, Good Customer Service, Good Short Codes + Keywords **What problems is TXT180 solving and how is that benefiting you?** Because of a great short code and the ability to use keywords for campaigns, I can quickly and effectively reach my intended audience. My customers love the ability for direct communication on their device without relying on using a personal computer. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are in the middle of our dashboard refresh design, we hope you enjoy the more updated look. We are happy to hear that you and your customers enjoy the service. We appreciate your feedback and business. ### 18. Quick, Effective, Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** An easy way to increase sales immediately with a couple of keystrokes and more effective than email marketing. Able to target our customers faster with deals they are wanting. Easy to manage and the cost per sale is lower than email. **What do you dislike about TXT180?** If there is anything that could be improved on is when a person updates their information (website) they are transferred to another webpage to claim an incentive (coupon, etc.). And when they complete their update, a text message sent with a thank you for updating information and a link back to the redirect page to claim the incentive if they didn'thave time to print coupon. **Recommendations to others considering TXT180:** If you never considered the effectiveness of SMS marketing, it's the best investment in growing your sales. **What problems is TXT180 solving and how is that benefiting you?** The biggest advantage is the ability to reach our customers within minutes concerning a sale item and leading them right back to our sales page. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that text helps you increase sales and is more effective for you versus email marketing. We appreciate your business and feedback. ### 19. TXT 180 - Connection to our staff **Rating:** 5.0/5.0 stars **Reviewed by:** Kerri S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love how simple TXT 180 is to use. Just yesterday, I sent a message to our staff while I was waiting for my truck to warm up. Simple and quick to use and I can access it from anywhere with my phone. **What do you dislike about TXT180?** I haven't found anything I dislike about it yet. **What problems is TXT180 solving and how is that benefiting you?** We solved the phone tree for communication outside of normal working hours. We are able to get communication to staff on schedule changes, office closings, and special texts letting them know lunch will be provided or they can wear jeans for the day. It saves multiple people making multiple calls and everyone is getting the same exact message. **Official Response from Stephanie B:** > Thank you for your great review, Kerri! We are happy to hear that TXT180 works well for keeping your staff informed easily. We appreciate your business. ### 20. Easy to use - good value **Rating:** 4.0/5.0 stars **Reviewed by:** Steven H. | VP Marketing, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** We had never used texting before for advertising and we wanted to try it out. It was very easy to get going. I have already recommended it to others. **What do you dislike about TXT180?** i would like to have an account manager help me with best practice for an additional fee. **What problems is TXT180 solving and how is that benefiting you?** People dont like to call always or are not able to call but want to get some info before they forget to contact you...texting allows that. **Official Response from Stephanie B:** > Thank you for your review, Steven! We actually provide a complimentary account manager that can help you think through how to promote it and use it more effectively. I will assign you an account manager today and have them email you. We appreciate your business and are happy to hear that texting works well for you. ### 21. Good marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Gene N. | VP Marketing / Senior Meteorologist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Ability to schedule messages, receiving notification when new subscribers opt in. **What do you dislike about TXT180?** Inability to customize opt-out messages. Our users have expressed confusion at the message that says they will be getting a minimum of "x" messages a month. **What problems is TXT180 solving and how is that benefiting you?** Capturing new users. Our customers can begin using our service by texting the word "storm" to 21000. This lets us target them with a link to begin using our service. **Official Response from Stephanie B:** > Gene, Thank you for taking the time to review us! We are happy to hear that the service is working well for you. ### 22. Easy communication platform fosters prospective students engagement and involment **Rating:** 5.0/5.0 stars **Reviewed by:** Klint K. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Well-designed, highly effective messaging tool has the potential to keep prospective and current students engaged and well informed what goes on on-campus. A useful way for admissions, students, and parents to monitor progress and demonstrate holistic evidence of learning. **What do you dislike about TXT180?** Personalization (first names) when texting students. **What problems is TXT180 solving and how is that benefiting you?** Enrollment. By using TXT180 we can keep our students informed about unplanned changes in their program and information sessions. **Official Response from Stephanie B:** > Thank you for your review, Klint! We are happy to hear that TXT180 works well for keeping students and parents informed via text. We plan on adding the feature to add names to messages mid-year. We appreciate your feedback and are happy to have you as a customer. ### 23. Great service!! **Rating:** 4.5/5.0 stars **Reviewed by:** Logan B. | Media and tech director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** I like the ease of use on all platforms and the pricing point! **What do you dislike about TXT180?** Personally i have had no issues with this service. The only thing negative i could say is that the site could be a little more aesthetically appealing to perhaps get more clients! **What problems is TXT180 solving and how is that benefiting you?** We use this service to reach our congregation of over 1000 people. **Official Response from Stephanie B:** > Thank you for your review, Logan! We are about to launch an updated version of the dashboard, we hope you like it! We are happy to hear that you enjoy the service and the price point. We appreciate your business. ### 24. TXT180 has been a staple for my business for the past several years. **Rating:** 4.0/5.0 stars **Reviewed by:** Edward W. | CEO, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I like the simplicity of the interface and the high touch customer service. **What do you dislike about TXT180?** I would like to see full graphical text capabilities **What problems is TXT180 solving and how is that benefiting you?** I am able to connect and engage with my customers and prospects at the point of communication most accessible to them (their phone) which is an invaluable asset for promotional marketing. **Official Response from Stephanie B:** > Thank you for your review, Edward! We plan on adding the MMS this year and are happy to hear that text works well for you to engage with your customers. We appreciate your business. ### 25. Great text service for churches **Rating:** 5.0/5.0 stars **Reviewed by:** Howard T. | Pastor/Associate Evangelist, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I like best the fact that the application is super easy to use and easy to send multiple messages to all my church contacts. **What do you dislike about TXT180?** Although it’s an easy application to use, I wish it looked better than it does. **What problems is TXT180 solving and how is that benefiting you?** The ability to inform all my contacts of any up and coming events. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Howard! We appreciate your feedback and are happy to hear it works well for your church communication needs. Stay tuned, we are in the middle of a dashboard re-design, we hope you like it! ### 26. TXT180 is a dead-simple way to integrate texts into our toolbox for promotional events. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** TXT180 offers a cheap and easy way to create links to private urls for exclusive events. **What do you dislike about TXT180?** Interface seems unintuitive, and features aren't all that clear. We often use TXT180 in short bursts throughout a year and often don't reuse text codes. Offering a separate payment method that doesn't charge monthly would probably be more cost-effective for us. **What problems is TXT180 solving and how is that benefiting you?** Currently we are using TXT180 specifically as an alternative to putting up a URL on a flyer and signs, making it easier for people interested to sign up for our events. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We do offer a yearly plan where you save up to 25% by paying for the year upfront. We are happy to hear that text works well for driving people to sign up for your events! ### 27. Great option for business texting service **Rating:** 4.5/5.0 stars **Reviewed by:** Fahim M. | Social Media Manager, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** The ease of use of the system. It's easy to use and one that's easy to get guests to sign up for. **What do you dislike about TXT180?** It doesn't automatically save text blasts without saving them manually. **Recommendations to others considering TXT180:** Make sure the monthly costs are justified by the increased business. **What problems is TXT180 solving and how is that benefiting you?** Getting more people to sign up. **Official Response from Stephanie B:** > Thank you for your review, Fahim! All sent texts are saved in your Pending/Sent for 6 months. We are happy to hear that text helps you get more people to sign up. We appreciate your business. ### 28. Easy to implement SMS messaging platform **Rating:** 4.0/5.0 stars **Reviewed by:** Adam P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Quick to start.. It was easy to implement the features we needed. **What do you dislike about TXT180?** Hard to manage multiple messages. It is awkward to see the responses and to collect the address data. **Recommendations to others considering TXT180:** Its a simple product to implement **What problems is TXT180 solving and how is that benefiting you?** Provide a signup to order products or samples. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Adam. We appreciate your feedback and business. ### 29. Best tool for business! **Rating:** 5.0/5.0 stars **Reviewed by:** Kendall W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love the convenient app and the easy steps to get people on my list. I easily fill last minute openings in my massage business **What do you dislike about TXT180?** I wish the app was a little more updated **What problems is TXT180 solving and how is that benefiting you?** Im easily filling last minute openings in my massage practice. **Official Response from Stephanie B:** > Thank you for your review, Kendall! We are happy to hear that text helps you fill your time slots in your massage business! We are currently working on our dashboard and app re-design so stay tuned for a new look, we hope you like it! We appreciate your business. ### 30. Great for small businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Txt 180 is easy to use! I like that I can pay for just what I need. Scheduling future texts is awesome. **What do you dislike about TXT180?** I cant think of anything I dislike. Using it is a breeze. **What problems is TXT180 solving and how is that benefiting you?** Not all of our customers use social media. I have had customers tell me they enjoy receiving texts to keep them informed about what is going on here without having to log on to social media or to even have social media. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We appreciate your feedback and business. We are happy to hear that your customers enjoy receiving the texts from you. ### 31. Good Texting Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alex T. | Minister of Students, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** It’s easy to use, and the schedule function is great **What do you dislike about TXT180?** There’s not much I dislike - maybe wish I could have replies go to my number? **What problems is TXT180 solving and how is that benefiting you?** I can contact a lot of people very easily with pertinent announcements and updates **Official Response from Stephanie B:** > Thanks so much for your review, Alex! You can actually visit My Inbox then hit Inbox Settings and from there you can choose to have replies go to your cellphone or your email. We are happy to hear you are able to contact a lot of people and get your messages seen. We appreciate your business. ### 32. Have been using TXT180 for about 8-years awesome service **Rating:** 5.0/5.0 stars **Reviewed by:** Gary W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about TXT180?** mass txt messages being able to contact my customers all at one time and key words to separate customers **What do you dislike about TXT180?** Nothing, everything I use it for does its job. **Recommendations to others considering TXT180:** Makes contacting customers easy **What problems is TXT180 solving and how is that benefiting you?** I have a Martial Arts School. I use for contacting customers **Official Response from Stephanie B:** > We appreciate your review, Gary! We are happy to hear the service works well for your business. - The TXT180 Team ### 33. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle D. | Owner , Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love the pricing, it was the most competitive pricing when I was searching for a text service, they are helpful and easy to eat ahold of, and the site is very easy to use. **What do you dislike about TXT180?** I don’t dislike anything it’s a great competitive service. **What problems is TXT180 solving and how is that benefiting you?** Text 180 benofots my live sales on Facebook it allows me to dorectly notify my customer base of sales and events complete with a shopping link **Official Response from Stephanie B:** > Thanks so much for your review, Danielle! We are happy to hear that TXT180 works well for you and is easy to use. ### 34. Super Easy to Use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Very cheap for a lot of functionality! Great price point for a small business like mine. It's simple to schedule messages & I like that I can preview what the message will look like! **What do you dislike about TXT180?** I wish it had the capability to send MMS. **Recommendations to others considering TXT180:** Definitely use their customer support to set up. It's free and they're so helpful! **What problems is TXT180 solving and how is that benefiting you?** TXT180 allows me to send out reminder texts to my customers about sales. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that you enjoy the service and its ability to help you keep your customers informed. We plan on adding MMS later this year. We appreciate your business. ### 35. What a terrific service. **Rating:** 5.0/5.0 stars **Reviewed by:** William C. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Easy to stay connected to our crowd. Very affordable! **What do you dislike about TXT180?** I wish there were a number to call back or txt back **Recommendations to others considering TXT180:** This is a great solution I encourage people to use. **What problems is TXT180 solving and how is that benefiting you?** Communications **Official Response from Stephanie B:** > Thank you for your review, William! We are happy to hear that text helps you stay connected to your crowd and we appreciate your business. ### 36. Tech savvy people will love this **Rating:** 4.0/5.0 stars **Reviewed by:** donna e. | club coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** its simple to use, fast and effective . It really is a useful tool **What do you dislike about TXT180?** my plan has limited features i wish there was more emojis included **What problems is TXT180 solving and how is that benefiting you?** reaching the masses quickly and effectively **Official Response from Stephanie B:** > Thank you for taking the time to review us, Donna! We are happy to hear that it is useful for you. Unfortunately, shortcode doesn't support the use of emojis, we hope that the carriers change this soon. We appreciate your business. ### 37. Works great **Rating:** 4.0/5.0 stars **Reviewed by:** Joel T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Easy to use, good features, and composing is seemless. **What do you dislike about TXT180?** The user interface is slightly dated and needs a refresh **What problems is TXT180 solving and how is that benefiting you?** Being able to connect with customers and increase business and loyalty **Official Response from Stephanie B:** > Thank you for your review, Joel! We are in the middle of our dashboard refresh and it should be launching soon, we hope you like it! We are happy to hear that text has helped increase business and loyalty for you. We appreciate your business. ### 38. Works well great price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Works like a charm. Very easy to set up and I couldn’t be happier. I have been with the company for over two years and I am glad I got on board **What do you dislike about TXT180?** There’s really nothing wrong at all with the service. Maybe if you didn’t have to buy so many text messages in a bundle because I don’t use many at all. **What problems is TXT180 solving and how is that benefiting you?** Getting qualified leads **Official Response from Stephanie B:** > Thanks so much for your great review of TXT180! We are happy to have you as a client and are happy to hear you enjoy the service. ### 39. TXT 180 rocks!! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaylynn P. | Licensed Massage Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** TXT 180 allows me to offer my clients last minute cancellations. It’s a win/win for me as a business owner. **What do you dislike about TXT180?** The format could be a bit easier to use but overall, no major dislikes. **What problems is TXT180 solving and how is that benefiting you?** I am filling appointments with a wait list of my clients. Doing this allows me to have happy clients and make the $$ I need to fill those positions. **Official Response from Stephanie B:** > Thank you for your great review, Kaylynn! We are almost complete with a dashboard refresh design and hope you like it! We are happy to hear that using TXT180 helps you make more money and fill last minute appointments. We appreciate your business. ### 40. Great platform to engage customers **Rating:** 5.0/5.0 stars **Reviewed by:** Josh P. | Franchise Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** I have it set to text auto replies so customers can get information without having to call or engage directly with staff if they don't want to. **What do you dislike about TXT180?** nothing - all good - do not have any complaints at this point **Recommendations to others considering TXT180:** try the free trial - works great **What problems is TXT180 solving and how is that benefiting you?** Helping get our restaurant's menu to the customer before they arrive to dine with us **Official Response from Stephanie B:** > Thank you for your review, Josh! We are happy to hear that text has helped with your customer communication and saves you time. We appreciate your business and feedback. ### 41. Text180 is Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Steve S. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about TXT180?** The customer support of Text 180 is outstanding. Very knowledgeable instant answers, quick response and aware of the product. Unlike other support staff, Stephanie knows her stuff. Plus the text to win and the options are outstanding and they are always making changes and upgrades to keep the product the best in the business. The latest reporting upgrade is fantastic! Thank you Text 180 **What do you dislike about TXT180?** There is nothing I do not like about the service, the white label is great, the platform outstanding, it's excellent all the way around **What problems is TXT180 solving and how is that benefiting you?** Communicating with customers on a personal note with the extensions. We know what they like and what they don't and customers love that **Official Response from Stephanie B:** > Thank you for your great review, Steve! We are happy to hear that you enjoy the service and we appreciate your business. ### 42. TXt 180 **Rating:** 5.0/5.0 stars **Reviewed by:** Hadar K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2019 **What do you like best about TXT180?** It helps me to reacg to my customers and advertise my products **What do you dislike about TXT180?** That I am limited with amount of customers **Recommendations to others considering TXT180:** Use one keyword **What problems is TXT180 solving and how is that benefiting you?** Getting more customers **Official Response from Stephanie B:** > Hi Hadar, We can definitely help you with gaining more customers and opt-ins. A Customer Success Manager will be in touch with you today. Thank you for taking the time to review us! - The TXT180 Team ### 43. I have enjoyed texting our groups **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer P. | Admin Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** The convenience of scheduling the text. **What do you dislike about TXT180?** Sometimes I do not understand the jargon. **What problems is TXT180 solving and how is that benefiting you?** More Communication. **Official Response from Stephanie B:** > Thank you for taking the time to review us. We appreciate your feedback and are currently working on ways to eliminate more of the jargon from the dashboard. ### 44. Great and simple service. Does the job. **Rating:** 4.5/5.0 stars **Reviewed by:** Yoram S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Simple to use. Good price. Good premium number. **What do you dislike about TXT180?** Would prefer ability to send more messages. **What problems is TXT180 solving and how is that benefiting you?** Mobile marketing **Official Response from Stephanie B:** > Thank you for your review, Yoram. We are happy to hear TXT180 works well for you. ### 45. More than amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Juan M. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** That i can reach or market to a ton of people from the comforts of my office or home **What do you dislike about TXT180?** I dislike that you cannot edit you automatic reply **Recommendations to others considering TXT180:** Try it. It will get old and new customers returning **What problems is TXT180 solving and how is that benefiting you?** Sales go up when customers know whats on sale. **Official Response from Stephanie B:** > Thank you for taking the time to review us! For the automatic reply, you may edit that at any time under the Keyword area of your dashboard. The only automatic reply that you can not edit is the one-time carrier required message. We are happy to hear that the product works well for you and it is convenient. We appreciate your business and feedback. ### 46. Great Value for the Price! **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about TXT180?** The Pricing plans are flexible. Easy website to send out messages. And Understand. You can buy more messages. **What do you dislike about TXT180?** Unused Messages don't rollover. Wish you can write more in 1 message. Kinda short. **What problems is TXT180 solving and how is that benefiting you?** Communicating with a lot of Customers instantly, Vs Facebook or Website. Increasing my sales. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Sandra! We plan on adding MMS messaging later this year which would allow for longer messages. We are happy to hear that text has helped you increase your sales. We appreciate your business and feedback. ### 47. Very Easy To Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2019 **What do you like best about TXT180?** I like how simple the platform is. I can create a message in no time. **What do you dislike about TXT180?** I don't love how the default is to mountain time. **Recommendations to others considering TXT180:** It's prices are very competitive and I love how easy it is to use. If you want to contact people in the simplest way possible, TXT180 will allow you to do so. **What problems is TXT180 solving and how is that benefiting you?** I enjoy being able to reach my clients via text. They never use email, so text is the best way to contact them. **Official Response from Stephanie B:** > Thank you for taking the time to review us! You can set your time zone by visiting My Profile under the My Account tab at the top of the dashboard. Once you update your time zone, it will default to whatever you have set it to be. We are happy to hear that it is easy to use and that you are able to connect with your clients. ### 48. Great company **Rating:** 4.5/5.0 stars **Reviewed by:** Adam R. | Communications Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2019 **What do you like best about TXT180?** Easy to use, moderately priced, great support. **What do you dislike about TXT180?** Now that there's a rollover portion to messages, nothing! Everything works from my end! **Recommendations to others considering TXT180:** None **What problems is TXT180 solving and how is that benefiting you?** We were looking for a company that was decently priced to send around 3,000 text messages a month to subscribers. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Adam! We appreciate your feedback and are happy to hear that everything is working well for you. ### 49. My Txt180 review **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** I really like the unlimited extensions. **What do you dislike about TXT180?** I don't really like that I have to pay so much for keywords and I don't like that unused monthly minutes don't rollover. **What problems is TXT180 solving and how is that benefiting you?** I am using it to send readers to articles and posts **Official Response from Stephanie B:** > Thank you for taking the time to review us! We appreciate your feedback and your business. ### 50. Easy way to keep in touch with your customer base. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** It's great being able to schedule messages for the next month in advance. **What do you dislike about TXT180?** It takes a little bit of time to learn the website but that's reasonable. **What problems is TXT180 solving and how is that benefiting you?** Being able to proactively remind our customer base of meetings they might otherwise forget about. **Official Response from Stephanie B:** > Thank you for taking the time to review TXT180! We are happy to hear that you're able to keep your customers informed. We appreciate your business. ## TXT180 Discussions - [What kind of stats and reports do you offer?](https://www.g2.com/discussions/what-kind-of-stats-and-reports-do-you-offer) - 1 comment, 1 upvote - [Can I send messages from my phone?](https://www.g2.com/discussions/can-i-send-messages-from-my-phone) - 1 comment, 1 upvote - [I am using this to capture leads, can I export my contact list?](https://www.g2.com/discussions/i-am-using-this-to-capture-leads-can-i-export-my-contact-list) - 1 comment, 1 upvote - [Why should I choose TXT180?](https://www.g2.com/discussions/why-should-i-choose-txt180) - 1 comment, 1 upvote - [Can I put links or images in my text messages?](https://www.g2.com/discussions/can-i-put-links-or-images-in-my-text-messages) - 1 comment, 1 upvote - [View TXT180 pricing details and edition comparison](https://www.g2.com/products/txt180/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A15%3A31+-0500&secure%5Bsession_id%5D=14675421-ba73-44b7-ae3c-72402aa63106&secure%5Btoken%5D=81232a3ab8e0624a88f5cbfde055e467fbbeaec663cfc76ac179f3b606ea9f86&format=llm_user) ## TXT180 Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction ## Top TXT180 Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,432 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (625 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,815 reviews)