TXT180 Reviews & Product Details

Super affordable way for businesses to do texting. I found it very easy to use and if I have ever had any issues they are able to resolve them very fast. The tech support is available and if not they email you really fast. I've never had to wait more than a day for an answer and most of the time they do it right there. I had to change our keyword and it was completed instantly. Review collected by and hosted on G2.com.

It works for what I need. I guess if you want different features, you can get them in different products. But this one works for me perfectly and it's very cost-effective. I really don't have any negatives with this product. Review collected by and hosted on G2.com.

The ease of use, the streamlined features, no gimmicks...just great service. I have been using this service for several years now, and it is straight-forward, get-it-done quickly and efficiently, process of connecting with customers. Text blasts without ads, prompts, all the junk that runs people off. This is proven and powerful! Review collected by and hosted on G2.com.

I don't have any dislikes, honestly. We have never had any issues. Review collected by and hosted on G2.com.

We are able to spread the word about our events to our vacation rental guests. We have been able to send them info on things to do in our area, maps, food suggestions, and promo codes with our area partners which helps us create a better guest experience.

We love that guests can reply to the message if they have any questions or need additional helps which allows our team to take care of their requests promptly.

We switched from a higher priced text message provider and have saved just over 30% each month. Review collected by and hosted on G2.com.

The service does all of the things we need it to. Review collected by and hosted on G2.com.

I run a foodie group and create unique dining experiences for our customers. Facebook is where we post our events, but most of our customers were not getting notifications about it from them and they were missing opportunities to purchase tickets before they sold out. I looked for a text messaging service to alert my customer 1 hour before tickets went on-sale and TXT180 was exactly what I needed. They were USA based (bonus) and had the best pricing I could find. I continue to use them for ticket alerts, but also working with local restaurants to offer deals to our subscribers to sign up and get a deal! Thanks TXT180! Review collected by and hosted on G2.com.

The interface is a bit dated, could use a refresh. Review collected by and hosted on G2.com.

The setup is a breeze, very easy to launch campaigns and find new Text numbers. Review collected by and hosted on G2.com.

That I didn't know about it sooner and how easy it was to use, by far what was I thinking? Review collected by and hosted on G2.com.

I love how easy Txt180 is to use. The dashboard is simple and user friendly. Customer service is great too. Every time i have called with a question its answered friendly and promptly. Im honestly probably not utilizing like I should. We had a marketing employee at one point which we no longer have and he was using it more. Its really lack of time on my part to not utilize and get informed as to all the txt180 does. Review collected by and hosted on G2.com.

Not really a dislike but Its pretty basic. You can basically have one key word so if you want to have multiple Im not sure how that works. Might be a different price point- again not really a dislike it serves the purpose we wanted it for. we are a very small Automotive dealership just getting started. Review collected by and hosted on G2.com.

Having the opportunity to connect with your customers quickly is a must. Being able to send messages on the spot even from the txt 180 app is great and convenient. We can now pass along savings to customers much quicker and allow them to collect prizes by sharing with them info needed no matter if they are local or nationwide. The platform is easy to navigate once you sign in and plug and plays are easy to use for website additions as well. Support staff is always there to speak with you and get your questions answered in a timely manner. Review collected by and hosted on G2.com.

The only thing that may fall a bit short is the number of characters allowed. I believe 160 is just a tad short of its competitors. You have to become very creative in order to send out a message to your customers sometimes having them think about your message a little longer than normal. A few more characters would be great. Review collected by and hosted on G2.com.

I am particularly fond of the feature set and its access via APIs for our integration needs. Where it has been lacking, Txt180 worked to fill in blanks even for a small company such as ours. Review collected by and hosted on G2.com.

We have had one or two small disruptions of service over the last year - but was able to repair any detected issues. There was complete responsibility on Txt180 for their parts and excellent help in making things right. Review collected by and hosted on G2.com.

Stored messages makes it easy to send similar or repeat messages with just a few clicks. Review collected by and hosted on G2.com.

I have been locked out before due to expired credit card info and getting back in took too long and I missed my opportunity to send a reminder message. Review collected by and hosted on G2.com.

I love that I can schedule my texts to my customers ahead of time. I don’t have to worry the messages are always sent on time. Also, the software is really user friendly and is a great tool for storing your customers’ phone numbers, email addresses, and birthdays as well! Review collected by and hosted on G2.com.

There is nothing that I dislike about this software. Review collected by and hosted on G2.com.

Their system is easy to use which is why I initially chose them over a couple others. When I have needed support, their staff and online chat are awesome. I get great results versus other marketing avenues that I use (email, print, social) with SMS marketing. They also recently added several different reports that I find very useful. All around a great product. Review collected by and hosted on G2.com.

I can't think of anything that I dislike. Review collected by and hosted on G2.com.

I like that I am able to roll over my messages if I did not use them that month. I also love how I am able to save templates for messages, making it easier to send to a list of clients. Review collected by and hosted on G2.com.

I dislike how I cannot use emojis or photos/graphics in my messages Review collected by and hosted on G2.com.

I love how easy it was to pick a short code that is relevant to my business. I love the dashboard feature and how easy it is to naviagate. The price point is competitive, and includes many extra features then competitors offer at the same price point. Review collected by and hosted on G2.com.

I wish there was an option to add an extra short code at no additional cost, for those paying upfront for a full year of service. Review collected by and hosted on G2.com.

Text 180 is an easy to use text marketing service. They have great support, customer service is quick to respond. Scheduled text messages and campaigns are easy to configure and send.

By using a unique short code, my customers can easily remember our keyword and are easy to recognize by subscribed customers. There is only two way communication for instant feedback and conversation with customers too. Review collected by and hosted on G2.com.

Overall, the interface is easy to use, straightforward and complete; it is not pretty or the best layout, however, everything you need to send and receive text messages is at your fingertips.

I would like to see MMS (Multimedia Message) support and the ability to send MMS in addition to SMS. Review collected by and hosted on G2.com.

An easy way to increase sales immediately with a couple of keystrokes and more effective than email marketing.

Able to target our customers faster with deals they are wanting.

Easy to manage and the cost per sale is lower than email. Review collected by and hosted on G2.com.

If there is anything that could be improved on is when a person updates their information (website) they are transferred to another webpage to claim an incentive (coupon, etc.).

And when they complete their update, a text message sent with a thank you for updating information and a link back to the redirect page to claim the incentive if they didn'thave time to print coupon. Review collected by and hosted on G2.com.

I love how simple TXT 180 is to use. Just yesterday, I sent a message to our staff while I was waiting for my truck to warm up. Simple and quick to use and I can access it from anywhere with my phone. Review collected by and hosted on G2.com.

I haven't found anything I dislike about it yet. Review collected by and hosted on G2.com.

Ability to schedule messages, receiving notification when new subscribers opt in. Review collected by and hosted on G2.com.

Inability to customize opt-out messages. Our users have expressed confusion at the message that says they will be getting a minimum of "x" messages a month. Review collected by and hosted on G2.com.

Well-designed, highly effective messaging tool has the potential to keep prospective and current students engaged and well informed what goes on on-campus. A useful way for admissions, students, and parents to monitor progress and demonstrate holistic evidence of learning. Review collected by and hosted on G2.com.

Personalization (first names) when texting students. Review collected by and hosted on G2.com.

I like the ease of use on all platforms and the pricing point! Review collected by and hosted on G2.com.

Personally i have had no issues with this service. The only thing negative i could say is that the site could be a little more aesthetically appealing to perhaps get more clients! Review collected by and hosted on G2.com.

I like best the fact that the application is super easy to use and easy to send multiple messages to all my church contacts. Review collected by and hosted on G2.com.

Although it’s an easy application to use, I wish it looked better than it does. Review collected by and hosted on G2.com.

TXT180 offers a cheap and easy way to create links to private urls for exclusive events. Review collected by and hosted on G2.com.

Interface seems unintuitive, and features aren't all that clear. We often use TXT180 in short bursts throughout a year and often don't reuse text codes. Offering a separate payment method that doesn't charge monthly would probably be more cost-effective for us. Review collected by and hosted on G2.com.

The ease of use of the system. It's easy to use and one that's easy to get guests to sign up for. Review collected by and hosted on G2.com.

It doesn't automatically save text blasts without saving them manually. Review collected by and hosted on G2.com.

I love the convenient app and the easy steps to get people on my list. I easily fill last minute openings in my massage business Review collected by and hosted on G2.com.

I wish the app was a little more updated Review collected by and hosted on G2.com.

Txt 180 is easy to use! I like that I can pay for just what I need. Scheduling future texts is awesome. Review collected by and hosted on G2.com.

I cant think of anything I dislike. Using it is a breeze. Review collected by and hosted on G2.com.

It’s easy to use, and the schedule function is great Review collected by and hosted on G2.com.

There’s not much I dislike - maybe wish I could have replies go to my number? Review collected by and hosted on G2.com.