--- title: TXT180 Reviews meta_title: 'TXT180 Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 65 reviews by the users' company size, role or industry to find out how TXT180 works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 65 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TXT180 Reviews **Vendor:** TXT180 **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 65 ## About TXT180 TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging. ## TXT180 Reviews ### 1. Very handy and easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Inga B. | Broker, Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2019 **What do you like best about TXT180?** The service has enabled us to use shortcode texts to send video tours of properties to our potential clients. The setup is VERY easy, pricing is super competitive and their customer service is SUPERB! **What do you dislike about TXT180?** Nothing major at this point, I do wish we were able to change the keywords from our end vs deleting and adding a new one each time if it's unused. **Recommendations to others considering TXT180:** Compare the features and pricing with other competitors and you will see that txt180 is the best option! **What problems is TXT180 solving and how is that benefiting you?** The services enables the potential consumers engage and get information without having to call or meet with us which is something everyone avoids for the fear of sale pressure. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Inga! We are happy to hear that you enjoy TXT180's services and are happy to have you as a client. We appreciate your feedback and are glad to hear that text helps you communicate with potential clients without them fearing the sales process. ### 2. Easy to use - good value **Rating:** 4.0/5.0 stars **Reviewed by:** Steven H. | VP Marketing, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** We had never used texting before for advertising and we wanted to try it out. It was very easy to get going. I have already recommended it to others. **What do you dislike about TXT180?** i would like to have an account manager help me with best practice for an additional fee. **What problems is TXT180 solving and how is that benefiting you?** People dont like to call always or are not able to call but want to get some info before they forget to contact you...texting allows that. **Official Response from Stephanie B:** > Thank you for your review, Steven! We actually provide a complimentary account manager that can help you think through how to promote it and use it more effectively. I will assign you an account manager today and have them email you. We appreciate your business and are happy to hear that texting works well for you. ### 3. TXT180 has been a staple for my business for the past several years. **Rating:** 4.0/5.0 stars **Reviewed by:** Edward W. | CEO, Entertainment, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I like the simplicity of the interface and the high touch customer service. **What do you dislike about TXT180?** I would like to see full graphical text capabilities **What problems is TXT180 solving and how is that benefiting you?** I am able to connect and engage with my customers and prospects at the point of communication most accessible to them (their phone) which is an invaluable asset for promotional marketing. **Official Response from Stephanie B:** > Thank you for your review, Edward! We plan on adding the MMS this year and are happy to hear that text works well for you to engage with your customers. We appreciate your business. ### 4. Easy to implement SMS messaging platform **Rating:** 4.0/5.0 stars **Reviewed by:** Adam P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Quick to start.. It was easy to implement the features we needed. **What do you dislike about TXT180?** Hard to manage multiple messages. It is awkward to see the responses and to collect the address data. **Recommendations to others considering TXT180:** Its a simple product to implement **What problems is TXT180 solving and how is that benefiting you?** Provide a signup to order products or samples. **Official Response from Stephanie B:** > Thank you for taking the time to review us, Adam. We appreciate your feedback and business. ### 5. Tech savvy people will love this **Rating:** 4.0/5.0 stars **Reviewed by:** donna e. | club coordinator , Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** its simple to use, fast and effective . It really is a useful tool **What do you dislike about TXT180?** my plan has limited features i wish there was more emojis included **What problems is TXT180 solving and how is that benefiting you?** reaching the masses quickly and effectively **Official Response from Stephanie B:** > Thank you for taking the time to review us, Donna! We are happy to hear that it is useful for you. Unfortunately, shortcode doesn't support the use of emojis, we hope that the carriers change this soon. We appreciate your business. ### 6. Works great **Rating:** 4.0/5.0 stars **Reviewed by:** Joel T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** Easy to use, good features, and composing is seemless. **What do you dislike about TXT180?** The user interface is slightly dated and needs a refresh **What problems is TXT180 solving and how is that benefiting you?** Being able to connect with customers and increase business and loyalty **Official Response from Stephanie B:** > Thank you for your review, Joel! We are in the middle of our dashboard refresh and it should be launching soon, we hope you like it! We are happy to hear that text has helped increase business and loyalty for you. We appreciate your business. ### 7. My Txt180 review **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** I really like the unlimited extensions. **What do you dislike about TXT180?** I don't really like that I have to pay so much for keywords and I don't like that unused monthly minutes don't rollover. **What problems is TXT180 solving and how is that benefiting you?** I am using it to send readers to articles and posts **Official Response from Stephanie B:** > Thank you for taking the time to review us! We appreciate your feedback and your business. ### 8. Great Tool to Stay Informed **Rating:** 4.0/5.0 stars **Reviewed by:** Michael M. | Chief Operating Officer - Houston, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2019 **What do you like best about TXT180?** Great communication tool for the team that is not dependent on email servers **What do you dislike about TXT180?** nothing really - works well and it is super intuitive. **Recommendations to others considering TXT180:** if you can use a computer, you can use it! **What problems is TXT180 solving and how is that benefiting you?** If email is down, people do not get info - this is great for that **Official Response from Stephanie B:** > Thank you for your review, Michael! We are happy to hear that you enjoy the service. - The TXT180 Team ### 9. Great experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** I love the ease of use. Interface is very easy to understand, not to mention it is a great marketing strategy! **What do you dislike about TXT180?** Not much that I can say I dislike about the service **What problems is TXT180 solving and how is that benefiting you?** Accessing individuals that don't want to call **Official Response from Stephanie B:** > Thank you for taking the time to review us! We're happy to hear that the service works well for you. We appreciate your business. ### 10. Easy impactful marketing tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2019 **What do you like best about TXT180?** TXT180 is simple to use, and really packs a punch for outreach programs in the service industry. This has been the best way to send offers to our younger demographic and see a return! **What do you dislike about TXT180?** Would like a few more features - graphic, video, etc for auto texts. **What problems is TXT180 solving and how is that benefiting you?** We are getting a much higher response rate than typical emails/posts. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you're getting a higher response rate with TXT180 than you get with email & posts. ### 11. They've been a wonderful partner **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2018 **What do you like best about TXT180?** The customer service. Hands down. Stephanie is excellent, always helpful, and always available when I need her. **What do you dislike about TXT180?** I'd really love the ability to edit and delete my keywords myself, instead of having to rely on customer service. Also, I wish the keyword initial setup cost less. And the premium short code is too expensive. **Recommendations to others considering TXT180:** If you plan on activating multiple keywords or reselling this service, be sure to start of with the reseller program. If you start with the individual business plan, you won't be able to easily switch later on. **What problems is TXT180 solving and how is that benefiting you?** TXT180 is the underlying infrastructure for our award-winning text to donate service. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you enjoy the customer service and are able to use text for your donation service. We appreciate your feedback and business. ### 12. Great So Far! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about TXT180?** Ease of use and pricing are the best features **What do you dislike about TXT180?** I don't like the limitation on keywords. Most are taken already. **What problems is TXT180 solving and how is that benefiting you?** Text responders for marketing. **Official Response from Stephanie B:** > Thank you for taking the time to review us! We are happy to hear that you find the service easy to use. We appreciate your business. ## TXT180 Discussions - [What kind of stats and reports do you offer?](https://www.g2.com/discussions/what-kind-of-stats-and-reports-do-you-offer) - 1 comment, 1 upvote - [Can I send messages from my phone?](https://www.g2.com/discussions/can-i-send-messages-from-my-phone) - 1 comment, 1 upvote - [I am using this to capture leads, can I export my contact list?](https://www.g2.com/discussions/i-am-using-this-to-capture-leads-can-i-export-my-contact-list) - 1 comment, 1 upvote - [Why should I choose TXT180?](https://www.g2.com/discussions/why-should-i-choose-txt180) - 1 comment, 1 upvote - [Can I put links or images in my text messages?](https://www.g2.com/discussions/can-i-put-links-or-images-in-my-text-messages) - 1 comment, 1 upvote - [View TXT180 pricing details and edition comparison](https://www.g2.com/products/txt180/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A08%3A33+-0500&secure%5Bsession_id%5D=74b4396c-4619-411a-ad35-274e8d1568f9&secure%5Btoken%5D=9d0a0930eb11e9ad8e16dd9d70c502c3cd925aee0f30b41c99479c0efbaa2797&format=llm_user) ## TXT180 Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top TXT180 Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - 4.8/5.0 (1,879 reviews)