--- title: Truescope Reviews meta_title: 'Truescope Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 79 reviews by the users' company size, role or industry to find out how Truescope works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 79 scale: '5' date_modified: '2026-08-07' parent_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- # Truescope Reviews **Vendor:** Truescope **Category:** [Media Monitoring Software](https://www.g2.com/categories/media-monitoring) **Average Rating:** 4.7/5.0 **Total Reviews:** 79 ## About Truescope Truescope is a sophisticated media monitoring and intelligence platform designed to assist PR professionals, corporations, and agencies in effectively tracking, analyzing, and responding to media coverage. In an era where timely and relevant information is vital, Truescope empowers users to stay informed and engaged with their audience, ensuring that they can navigate the complexities of the media landscape with confidence. This platform is particularly beneficial for PR agencies and organizations that require real-time insights without the constraints of traditional, long-term contracts. Truescope’s flexible, campaign-based pricing model allows users to tailor their media monitoring efforts to specific campaigns or projects, making it an ideal choice for those running short-term initiatives. The integration of modern, AI-driven tools further enhances the user experience, streamlining workflows and providing actionable insights that can be leveraged immediately. Truescope offers comprehensive media monitoring capabilities that span a wide array of sources. Users can access traditional media monitoring, tracking millions of articles and broadcasts across national, regional, and trade publications. Additionally, the platform excels in social media listening, enabling users to monitor conversations on popular platforms such as X (Twitter), Facebook, Instagram, TikTok, and LinkedIn. This breadth of coverage ensures that users can capture every mention of their brand, whether it appears in blogs, forums, or online news outlets. Key features of Truescope include custom reports and dashboards that allow users to measure PR campaign performance, track brand reputation, and analyze audience sentiment. These tailored dashboards are designed for easy sharing, facilitating collaboration among team members and stakeholders. Furthermore, Truescope provides live alerts, notifying users instantly when a crisis or opportunity arises, allowing for swift action in critical situations. The platform's AI-powered capabilities filter out irrelevant content, ensuring that users receive highly accurate and actionable intelligence, enabling them to focus on strategic decision-making rather than sifting through excessive noise. Overall, Truescope stands out in the media monitoring and PR analytics category by offering a modern, flexible solution that meets the evolving needs of its users. With its comprehensive coverage, real-time insights, and user-friendly features, Truescope equips PR professionals with the tools necessary to navigate the fast-paced media environment effectively. ## Truescope Pros & Cons **What users like:** - Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. (7 reviews) - Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. (6 reviews) - Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. (4 reviews) - Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. (3 reviews) - Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. (3 reviews) - Navigation Ease (3 reviews) - Users find Truescope to be **user-friendly and intuitive** , greatly simplifying their content management experience. (2 reviews) - Mentions Tracking (2 reviews) - Affordable (1 reviews) - Communication (1 reviews) **What users dislike:** - Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. (2 reviews) - Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. (2 reviews) - Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. (2 reviews) - Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. (1 reviews) ## Truescope Reviews ### 1. Truscope is by far the best media monitoring platform I've ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Chris T. | Director of Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Truescope?** Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain things easily. The platform is very easy to navigate. **What do you dislike about Truescope?** At this time, I am completely satisfied with Truscope. No issues **What problems is Truescope solving and how is that benefiting you?** They help us track sentiment, which is critical to ou organization. **Official Response from John Croll:** > Thanks Chris for the review. Great to hear that the platform is working for you and importantly your feedback about Jodi, she is such a great person. ### 2. Professional Newsletters Done Easy **Rating:** 3.0/5.0 stars **Reviewed by:** Carmen C. | Manager, Market Development & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Truescope?** Easy to navigate interface and helpful account managers to help set up queries and support with any issues. **What do you dislike about Truescope?** The search function still results in a lot of noise. Hard to screen out the truly relevant news **What problems is Truescope solving and how is that benefiting you?** It helps me build a knowledge sharing newsletter for my colleagues, so that my colleagues can be up to date to current affairs. ### 3. Helpful, knowledgeable and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Truescope?** Everyone that we have worked with at TrueScope has been very knowledgeable. I really appreciate our rep Jodi. She has given us helpful suggestions, been so responsive to questions and requests and is very knowledgeable. It has helped us monitor important topics in addition to our own mentions. **What do you dislike about Truescope?** The cost would be the only downside I can think of. **What problems is Truescope solving and how is that benefiting you?** TrueScope helps us monitor mentions and relevant topics to our field, so that we can stay on top of the latest information. **Official Response from John Croll:** > Thanks for the review and great to hear about the help you get from the team, especially Jodi ### 4. Great insights and even better customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about Truescope?** Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generosity. We are so grateful to the Truescope team for always being available to answer our questions and continue to level up our social media and public relations results for the benefit of our nonprofit network! **What do you dislike about Truescope?** Truescope stretches our very small budget, but the results justify the expense! **What problems is Truescope solving and how is that benefiting you?** Truescope allows us to measure the results of our public relations and social media efforts **Official Response from John Croll:** > Thanks for the review, we are really happy that we are helping you in your not-for-profit PR activities. ### 5. Friendly UX/UI with helpful search features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Truescope?** Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. **What do you dislike about Truescope?** Sometimes the search still returns some irrelevant news but that could be due to the broad search query. **What problems is Truescope solving and how is that benefiting you?** It helps to track news through queries that are already set up, making research and searching much easier. Newsletter is also a neat feature for us to share news with others. ### 6. the choice for software solution **Rating:** 4.5/5.0 stars **Reviewed by:** Asif Ali S. | Program Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about Truescope?** the quality of work and services they provide are too good **What do you dislike about Truescope?** it more broad I would like it to more specific **What problems is Truescope solving and how is that benefiting you?** as a media professional I always want to be ahead of others and for this has helped me to be upfront ### 7. TrueScope for academic research and social media analytics class **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Truescope?** The team at Truescope has been oroactive and super helpful. They often reach out asking if they are capturing all the content with keywords and are willing to make adjustments. Truescope experts know the platform inside out and have been accommodating and flexible to my needs. The platform itself is so easy to navigate and quite intuitive. **What do you dislike about Truescope?** Everything worked perfectly. Nothing to complain about. **What problems is Truescope solving and how is that benefiting you?** Capturing social media, broadcast, online, and podcast content based on phrases. **Official Response from John Croll:** > Thanks so much for the review. Great to hear that the team and the platform have delivered a great service. ## Truescope Discussions - [What is Truescope used for?](https://www.g2.com/discussions/what-is-truescope-used-for) - 1 comment - [View Truescope pricing details and edition comparison](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887609&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A38%3A41+-0500&secure%5Bsession_id%5D=b1f2aa41-ec18-441e-97e8-5faa74749373&secure%5Btoken%5D=329723e20daf44516035290807987c04c77dd1e3c913743789002e871fa9cfb8&format=llm_user) ## Truescope Integrations - [Meltwater](https://www.g2.com/products/meltwater/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Truescope Features **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Media Channels** - Broadcast Media - Print Media - Online Media **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis - Social Media Monitoring - Competitor Monitoring - Hashtag Tracking - Engagement Tracking - Activity Tracking - Influencer Tracking - Impact Measurement **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integration - Social Media Integration **Geographic Coverage** - Local Media - National Media - International Media **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Additional Functionality** - Negative Feedback Management - Dashboard - Audience Analytics - Multi-Account Management - API - Collaboration Tools - AI Copilot - Data Import/Export - Data Visualization - Audience Engagement - Content Publishing Options - Content Discovery - Generative AI - Performance Metrics - Natural Language Processing - Optical Character Recognition - Campaign Analytics - Multi-Language - Multi-Channel Data Collection - Reporting/Analytics - Audience Targeting - Commenting/Notes - Approval Process Control - Content Library - Reporting & Statistics - Social Promotion - Real-Time Analytics - Customer Engagement - Automated Publishing - Benchmarking - Boolean Search - Tagging - Visual Analytics - Access Controls/Permissions - Reputation Management - Social Listening - Social Advertising - Customizable Reports - Campaign Management - Content Management - Workflow Management **Reporting** - Keyword Targeting - Custom Feeds and Alerts - Custom Reports - Dashboards **Agentic AI - Media Monitoring** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Social Media Integration **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Multi-Channel Marketing - Approval Process Control - Reporting & Statistics - Data Visualization - Real-Time Data - Content Library - Press Release Builder - API - Monitoring - Multi-Channel Distribution - Data Import/Export - Press Monitoring - Email Distribution - Social Media Monitoring - Search/Filter - Media Monitoring - Auto Update - AI Copilot ## Top Truescope Alternatives - [Meltwater](https://www.g2.com/products/meltwater/reviews) - 4.1/5.0 (2,638 reviews) - [CisionOne](https://www.g2.com/products/cisionone/reviews) - 3.9/5.0 (1,322 reviews) - [Muck Rack](https://www.g2.com/products/muck-rack/reviews) - 4.5/5.0 (493 reviews)