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Truescope Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Truescope Media

Truescope Demo - Integrated Media Inbox
View relevant data from all media types—print, broadcast, online, and social—for a complete view of your coverage.
Truescope Demo - AI Media Assistant: Summaries
Integrated throughout the app, summarise your media coverage in one click, empowering smarter communication and faster reporting.
Truescope Demo - AI Media Assistant: GenAI Power
Harness advanced genAI technology for instant insights and seamless platform assistance to maximize productivity and stay informed.
Truescope Demo - AI Search Assistant
Tell it what you want, and it instantly builds accurate, comprehensive Boolean queries (with aliases and translations) for highly relevant results.
Truescope Demo - Customised Coverage Reports
Easily present your coverage and insights using AI summaries, rich charts, metrics, and multiple export formats (PDF, PPT, Word, CSV) for total confidence.
Truescope Demo - Customised Dashboards
Customise your dashboards to view real-time insights across all your media coverage for instant measurement and analysis.
Truescope is the first media monitoring service to elevate news monitoring and PR measurement to true business intelligence. By simplifying our tools, users can quickly turn their news monitoring into enterprise wide data.
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Truescope is the first media monitoring service to elevate news monitoring and PR measurement to true business intelligence. By simplifying our tools, users can quickly turn their news monitoring into enterprise wide data.
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Truescope Reviews (59)

Reviews

Truescope Reviews (59)

4.7
59 reviews

Pros & Cons

Generated from real user reviews
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Chris T.
CT
Director of Communications
Small-Business (50 or fewer emp.)
"Truscope is by far the best media monitoring platform I've ever used"
What do you like best about Truescope?

Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain things easily. The platform is very easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

At this time, I am completely satisfied with Truscope. No issues Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks Chris for the review. Great to hear that the platform is working for you and importantly your feedback about Jodi, she is such a great person.

CC
Manager, Market Development & Planning
Mid-Market (51-1000 emp.)
"Professional Newsletters Done Easy"
What do you like best about Truescope?

Easy to navigate interface and helpful account managers to help set up queries and support with any issues. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

The search function still results in a lot of noise. Hard to screen out the truly relevant news Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"Helpful, knowledgeable and responsive"
What do you like best about Truescope?

Everyone that we have worked with at TrueScope has been very knowledgeable. I really appreciate our rep Jodi. She has given us helpful suggestions, been so responsive to questions and requests and is very knowledgeable. It has helped us monitor important topics in addition to our own mentions. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

The cost would be the only downside I can think of. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks for the review and great to hear about the help you get from the team, especially Jodi

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Great insights and even better customer service!"
What do you like best about Truescope?

Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generosity. We are so grateful to the Truescope team for always being available to answer our questions and continue to level up our social media and public relations results for the benefit of our nonprofit network! Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Truescope stretches our very small budget, but the results justify the expense! Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks for the review, we are really happy that we are helping you in your not-for-profit PR activities.

Verified User in Insurance
UI
Mid-Market (51-1000 emp.)
"Friendly UX/UI with helpful search features"
What do you like best about Truescope?

Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Sometimes the search still returns some irrelevant news but that could be due to the broad search query. Review collected by and hosted on G2.com.

Matt W.
MW
Executive Director
Small-Business (50 or fewer emp.)
"Media tracking rocket fuel"
What do you like best about Truescope?

The ebst part of Truescope is how effortless it is. Targeted, easily-digestible, daily emails give me a 10,000-foot view of how we're being portrayed in media, how often our work is being republished, and more. And when we need to get more sophisticated, the dashboard makes it easy to do that, too.

I recommend Truescope to everyone. Everyone. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

I don't know that it's something I dislike, but some of the specific reach numbers don't always seem realistic. In practice, the numbers are apples to apples, which works for our purposes. So this is a nitpicky complaint. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks Matt for the review. Great to hear that we make it effortless and we support your team. We are always looks at ways to ensure the reach numbers are accurate, so thanks for bringing it up.

Asif Ali S.
AS
Program Director
Small-Business (50 or fewer emp.)
"the choice for software solution"
What do you like best about Truescope?

the quality of work and services they provide are too good Review collected by and hosted on G2.com.

What do you dislike about Truescope?

it more broad I would like it to more specific Review collected by and hosted on G2.com.

Aiman J.
AJ
HR Executive
Mid-Market (51-1000 emp.)
"Aiman feedback"
What do you like best about Truescope?

Truescope provides keen insights about public relations Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Sometimes,your recommendations are area based which doesn't follows the diverse grounds. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks Aiman for the review. We really appreciate it.

Verified User in Broadcast Media
UB
Mid-Market (51-1000 emp.)
"Nebraska Public Media Review of Truescope"
What do you like best about Truescope?

Staff like Jodi Ziskin are patient and helpful while helping our network interpret and organize the information gathered in our media reports. We are looking at using the data to support KPI reporting and Jodi is very willing to help us this up. Currently, I don't acccess the platform often, so I forget how to manipulate data. Jodi's customer service is exemplary! Review collected by and hosted on G2.com.

What do you dislike about Truescope?

The platform seems intimidating at first because it has so many capabilities, but the staff helps you work through all of that. Currently, I don't acccess the platform often, so I forget how to manipulate data. Jodi's Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks for the review and I agree Jodi is a star.

Verified User in Research
UR
Small-Business (50 or fewer emp.)
"TrueScope for academic research and social media analytics class"
What do you like best about Truescope?

The team at Truescope has been oroactive and super helpful. They often reach out asking if they are capturing all the content with keywords and are willing to make adjustments. Truescope experts know the platform inside out and have been accommodating and flexible to my needs. The platform itself is so easy to navigate and quite intuitive. Review collected by and hosted on G2.com.

What do you dislike about Truescope?

Everything worked perfectly. Nothing to complain about. Review collected by and hosted on G2.com.

Response from John Croll of Truescope

Thanks so much for the review. Great to hear that the team and the platform have delivered a great service.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

4 months

Perceived Cost

$$$$$
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Truescope Features
Broadcast Media
Print Media
Online Media
Local Media
National Media
International Media
Keyword Targeting
Custom Feeds and Alerts
Custom Reports
Keyword Tracking
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