--- title: Truescope Reviews meta\_title: 'Truescope Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 79 reviews by the users' company size, role or industry to find out how Truescope works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 79 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Truescope Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. [(7 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887609&qs=pros-and-cons#reviews) Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. [(6 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887038&qs=pros-and-cons#reviews) Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. [(4 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887129&qs=pros-and-cons#reviews) Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. [(3 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887270&qs=pros-and-cons#reviews) Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. [(3 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887577&qs=pros-and-cons#reviews) Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057043&qs=pros-and-cons#reviews) Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057027&qs=pros-and-cons#reviews) Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. [(2 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112753&qs=pros-and-cons#reviews) Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. [(1 mentions)](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112744&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Truescope ##### 1. Customer Support Users value the **excellent customer support** from Truescope, enhancing their overall experience and satisfaction. [ See 7 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887609&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you like about Truescope? Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ##### 2. Helpful Users find the **helpful account managers** at Truescope knowledgeable and responsive, enhancing their overall experience and support. [ See 6 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887038&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ##### 3. Features Users value the **easy-to-navigate interface** and the proactive support from account managers at Truescope. [ See 4 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887129&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you like about Truescope? Easy to navigate interface and helpful account managers to help set up queries and support with any issues. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ##### 4. Client Service Users value the **responsive client service** of Truescope, which enhances their engagement and support in public relations. [ See 3 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887270&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you like about Truescope? Truescope allows our small, local nonprofit to stay on top of media mentions and be a part of the regional conversation about philanthropy and generos ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Small-Business (50 or fewer emp.) 5.0/5 "Truscope is by far the best media monitoring platform I've ever used" What do you like about Truescope? Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain thi ##### 5. Intuitive Users find Truescope **intuitive** , with easy navigation and excellent support that enhances their overall experience. [ See 3 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=1887577&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you like about Truescope? Search function is easy to use for beginners. Templates are also customizable to suit individuals' need. Customer Support is excellent. ![Chris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris T.") CT Chris T. Small-Business (50 or fewer emp.) 5.0/5 "Truscope is by far the best media monitoring platform I've ever used" What do you like about Truescope? Working with Jodi at Truscope has gone beyond my expectations. The response time is almost immediate and she is always able to help me and explain thi ### Top Cons or Disadvantages of Truescope ##### 1. Budget Constraints Users find that **budget constraints** make Truescope a challenging investment despite the value it provides. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057043&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you dislike about Truescope? Truescope stretches our very small budget, but the results justify the expense! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Helpful, knowledgeable and responsive" What do you dislike about Truescope? The cost would be the only downside I can think of. ##### 2. Expensive Users find Truescope **expensive** , stretching tight budgets, but see value in the quality it provides. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2057027&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Great insights and even better customer service!" What do you dislike about Truescope? Truescope stretches our very small budget, but the results justify the expense! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Helpful, knowledgeable and responsive" What do you dislike about Truescope? The cost would be the only downside I can think of. ##### 3. Irrelevant Content Users often face **irrelevant content** in searches, making it challenging to find truly relevant news. [ See 2 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112753&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.0/5 "Friendly UX/UI with helpful search features" What do you dislike about Truescope? Sometimes the search still returns some irrelevant news but that could be due to the broad search query. CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you dislike about Truescope? The search function still results in a lot of noise. Hard to screen out the truly relevant news ##### 4. Search Functionality Users find the **search functionality noisy** , making it challenging to filter through relevant news effectively. [ See 1 mentions ](https://www.g2.com/products/truescope/reviews?filters%5Bsentiment_snippet%5D=2112744&qs=pros-and-cons#reviews) See Related User Reviews CC Carmen C. Mid-Market (51-1000 emp.) 3.0/5 "Professional Newsletters Done Easy" What do you dislike about Truescope? The search function still results in a lot of noise. Hard to screen out the truly relevant news ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Small-Business (50 or fewer emp.) 4/10/2026 "Exceptional Platform with an Outstanding Team" 5/5 What do you like best about Truescope? Our experience with Truescope has been excellent. The platform is powerful, intuitive, and extremely effective for monitoring media coverage and generating meaningful insights. It has quickly become an important part of how we track and analyze media activity and is arguably one of the most intuitive media intelligence platforms available on the market. What has made the experience truly special, however, is the team behind it. In particular, working with Sean Cleveland has been fantastic. Sean brings an incredibly positive energy and a genuine commitment to ensuring clients succeed with the platform. His responsiveness and professionalism stand out, but what has impressed us most so far is his depth of knowledge, which has been truly unmatched in our experience. Jean Saucier has also been an amazing resource and an absolute pleasure to work with. Sean and the entire Truescope team have made our partnership both productive and enjoyable. It’s rare to find a company that pairs such a strong platform with a team that is this engaged and supportive. Highly recommended for organizations looking for a reliable, insightful, and client-focused media monitoring solution. Review collected by and hosted on G2.com. What do you dislike about Truescope? Nothing. We don’t dislike anything about Truescope. That said, we do wish they would add PR capabilities to the platform. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope supports our media intelligence and analysis needs, and the team has been consistently helpful and knowledgeable whenever we’ve needed assistance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 7/2/2026 "Useful Monitoring Dashboard and Custom Newsletters, but Timeliness and Reporting Need Work" 3.5/5 What do you like best about Truescope? The team that addresses our issues promptly most of the time. That they are able to customize our daily newsletter to our desired template. The dashboard is quite useful for media monitoring and ad hoc alerts Review collected by and hosted on G2.com. What do you dislike about Truescope? Daily newsletter is often not sent by the stipulated time of 9.30am as agreed in the contract. The downloaded excel reports are very raw and not very useful without lengthy manual interventions. Backend dashboard also has some limitations, such as reports can only include articles up to 14 months prior to present day. When working on annual reports, 14 month is a challenge. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Backend dashboard capabilities allows for setting up of alerts on weekends and after office hours without having to ask Truescope account servicing team. Media tracking processes have been improved, making it more efficient (however, it can still be further improved). Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Blake W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake W.") BW Blake W. Assistant Director of Public Relations Enterprise (\> 1000 emp.) 5/28/2026 "Reliable Real-Time Monitoring with Excellent Support" 5/5 What do you like best about Truescope? Truescope’s customer service is the best of any media monitoring platform we’ve previously used, and the price is very reasonable. Their representatives consistently go above and beyond to solve problems and help meet our needs. Review collected by and hosted on G2.com. What do you dislike about Truescope? I wish Truescope offered a mobile app that could be used on a phone. It can also be challenging to download video clips. Even though there is a download button available in certain areas of the platform, it often results in errors. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? We’ve been able to identify more stories about UIS more quickly and in real time since implementing the service. This has been especially valuable during high-profile events, when it’s critical for us to quickly monitor news coverage and social media conversations. Review collected by and hosted on G2.com. Show More Response from John Croll of Truescope [Editedit](https://www.g2.com/survey_responses/truescope-review-12885045/official_response/edit) Thanks Blake for the review, we really appreciate the positive comments and where we can do better. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 4/15/2026 "Faster Monitoring, Smarter Risk Prioritisation, and Responsive Client Support" 4/5 What do you like best about Truescope? Faster daily monitoring and reporting Pre-set alerts and saved searches reduce manual scanning and cut daily monitoring time significantly. Better prioritisation of risks Relevance scoring, tagging, or sentiment indicators help me quickly identify which items need escalation versus routine awareness. Simplifies internal reporting Exportable summaries and visualisations make it easier to translate raw coverage into concise updates for management. Supports crisis response workflows During fast-moving situations, the platform acts as a central reference point for what is being said, where, and how quickly narratives are evolving. Overall, good client servicing team who responds effectively to our queries each time. Review collected by and hosted on G2.com. What do you dislike about Truescope? Limited customisation for reporting formats Exports are useful, but customising output to match internal reporting or senior-management formats still requires additional manual editing. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Information overload across media channels- Truescope helps cut through the volume of news and online content by consolidating coverage into one platform with structured monitoring. Early detection of reputational and issue risks- It addresses the challenge of spotting emerging narratives early, before they escalate into larger issues. Lack of visibility across multiple entities and topics- The platform helps track coverage across organisations, programmes, and themes in a consistent way, rather than relying on ad-hoc manual checks. Difficulty turning media coverage into actionable insight - Truescope bridges the gap between raw media mentions and decision-useful insights through alerts, tagging, and trend views. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Aaron S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron S.") AS Aaron S. Client Success Director Small-Business (50 or fewer emp.) 3/24/2026 "The depth of data and ease of use sets Truescope apart" 5/5 What do you like best about Truescope? The breadth and depth of data we get through Truescope is a real step up from what we had before. We switched from a competitor and the difference in coverage was noticeable straight away. We're picking up relevant mentions across news, online and social that we were simply missing with our previous platform. On top of that, the platform is really easy to use. Our team was up and running quickly without needing a lot of hand-holding, and the dashboards make it simple to pull together reporting for leadership without spending hours on it. It's become a core part of how we track and communicate our media coverage internally. Review collected by and hosted on G2.com. What do you dislike about Truescope? It took us a little while to fine-tune our search queries to get the results just right, but once we dialled them in (with some help from the Truescope team), the results have been spot on. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? We needed a media intelligence that could give us comprehensive coverage without being a nightmare to use. Truescope delivers on both. We can now confidently report on our media presence knowing we're not missing key coverage, and the time we save on building reports means we can spend more energy on the work that actually matters. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TL Todd L. Electronic Content Administrator Mid-Market (51-1000 emp.) 3/18/2026 "Truescope Keeps Us on Top of Media Monitoring Across Topics" 5/5 What do you like best about Truescope? Truescope has been very helpful for us because we are a small department and it's the extra set of eyes we need to help us monitor what's going on in the media, both mainstream and social, on a wide number of topics that can change at any given time. Review collected by and hosted on G2.com. What do you dislike about Truescope? The only downside we really had was at the beginning, when we were first setting up the platform. We hadn't really gotten our heads around the filtering process so we were getting a bit overwhelmed with the number of hits in each Truescope report. But over time and with the help of our contact at Truescope (Tressa), we've been able to get that to something much more manageable. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? As previously mentioned, we're a small department tasked with a lot to do. Truescope helps us monitor the media for mentions of us and of specific industry topics. It also helps us by alerting us to social media posts we may have missed or on platforms we don't use. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 6/2/2026 "Truescope Makes Media Monitoring Easy with Clean Reports and Excellent Support" 5/5 What do you like best about Truescope? Truescope makes media monitoring feel manageable. The platform is easy to navigate, the reports are clean and customizable, and the customer service is excellent. The team is responsive, helpful and genuinely invested in making sure we get the information we need. It saves us time and makes it easier to share meaningful coverage and insights with our clients. Review collected by and hosted on G2.com. What do you dislike about Truescope? There is not much I dislike, but as with any media monitoring platform, some searches can pull in results that are not fully relevant. Continued improvements to filtering and search refinement would make an already strong platform even more efficient. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope helps us streamline media monitoring by bringing relevant coverage into one place and reducing the time spent manually searching for mentions. It allows us to identify important stories more quickly, track coverage across clients and share clear, timely reporting. The biggest benefit is efficiency: we can spend less time sorting through results and more time focusing on meaningful insights and strategic recommendations. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Rick W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rick W.") RW Rick W. Public Relations Specialist Small-Business (50 or fewer emp.) 4/6/2026 "Next-Gen Media Intelligence with Real-Time Event Coverage" 5/5 What do you like best about Truescope? Truescope is the next generation media intelligence platform putting it way ahead of traditional media monitoring. I like the fact that it gives you cover as events happen rather than being a clip service of events after they have happened Review collected by and hosted on G2.com. What do you dislike about Truescope? So far I have not found anything negative about the Truescope platform Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Apart from ease of integration Truescope gives me an advantage over my opposition because it allows me to be ahead of the pack and in the field of PR, Issues Management and Communication that is a huge advantage Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Mid-Market (51-1000 emp.) 6/29/2026 "Comprehensive Real-Time Media Monitoring with an Intuitive Dashboard" 4/5 What do you like best about Truescope? The real-time monitoring and comprehensive media coverage across traditional and digital channels make it easy to stay on top of relevant news and conversations. The intuitive dashboard also makes it simple to filter and surface the insights that matter most. Review collected by and hosted on G2.com. What do you dislike about Truescope? Occasionally the shortlisted articles can surface some irrelevant articles, which requires additional filtering. Improved AI-driven relevance ranking would make the monitoring experience even more efficient. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? Truescope solves the challenge of manually tracking media coverage across multiple platforms and sources. Instead of checking various news sites and publications separately, everything is consolidated in one place. This saves considerable time and ensures we don't miss important mentions or emerging issues, allowing the team to focus on analysis and response rather than information gathering. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/11/2026 "Intuitive UI, Fast Insights, and a Responsive Team" 5/5 What do you like best about Truescope? As as a SaaS media intelligence company, Truescope have managed to get the blend right between intuitive UI / UX, breadth of media, speed of insights supported by a great team - our account management team are always available and responsive should we need them. Review collected by and hosted on G2.com. What do you dislike about Truescope? Nothing standout as a dislike, though occasionally we get irrelevant content, but this could be partly due to the broad search terms that we are using. Review collected by and hosted on G2.com. What problems is Truescope solving and how is that benefiting you? We were using a competitor media intelligence product and found we didn't have the same confidence in terms of the depth of coverage, speed and the right level of reporting. Since making the move, our confidence levels are much higher in these critical areas. Review collected by and hosted on G2.com. 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