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At a Glance
Market Segments
Small-Business (41.6% of reviews)
Small-Business (53.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Meltwater
Star Rating
(2,488)4.1 out of 5
Market Segments
Small-Business (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MeltwaterTruescope
Star Rating
(59)4.7 out of 5
Market Segments
Small-Business (53.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TruescopeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Meltwater excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Truescope. Users appreciate its robust media intelligence capabilities, highlighting features like comprehensive global coverage and customizable dashboards that provide insightful analytics.
- Users say that Meltwater's implementation process is intuitive, making it easier for teams to get started quickly. Recent feedback emphasizes the platform's user-friendly programming, which allows for efficient setup and navigation once initial configurations are complete.
- According to verified reviews, Truescope shines in customer support, with users praising the responsiveness and helpfulness of the support team. Many have noted that they receive immediate assistance, which is particularly beneficial for smaller organizations needing quick resolutions.
- Reviewers mention that while Truescope offers a user-friendly search function and customizable templates, it lacks the extensive features and analytics capabilities that Meltwater provides. Users of Meltwater appreciate its advanced monitoring tools that capture a wide range of media sources, giving a clearer picture of brand presence.
- G2 reviewers highlight that Meltwater's quality of support is rated highly, with users noting the platform's ability to act as a reliable partner in business. This contrasts with Truescope, where users feel that while support is excellent, the overall feature set may not meet the needs of larger or more complex organizations.
- Users report that Truescope is particularly effective for small businesses, as it allows them to stay engaged with local media conversations. However, Meltwater's broader capabilities in social media listening and media monitoring make it a more comprehensive choice for organizations looking for extensive analytics and reporting features.
Pricing
Entry-Level Pricing
Meltwater
No pricing availableTruescope
No pricing availableFree Trial
Meltwater
No trial information availableTruescope
Free Trial is available
Ratings
Meets Requirements
7.9
2,134
9.1
47
Ease of Use
7.9
2,168
8.7
47
Ease of Setup
7.8
1,148
8.9
28
Ease of Admin
8.1
929
8.8
22
Quality of Support
8.6
2,059
9.5
47
Has the product been a good partner in doing business?
8.4
935
9.5
24
Product Direction (% positive)
8.0
2,117
9.2
45
Features by Category
Social Analytics
7.8(won by default)
524
Not enough data
7.7(won by default)
512
Not enough data
8.0(won by default)
517
Not enough data
6.8(won by default)
375
Not enough data
Feature Not Available
Not enough data
7.5(won by default)
393
Not enough data
7.1(won by default)
424
Not enough data
Reports & Dashboards
7.7(won by default)
543
Not enough data
8.0(won by default)
563
Not enough data
7.9(won by default)
480
Not enough data
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Collaboration
8.1
237
Not enough data
7.4
210
Not enough data
7.3
201
Not enough data
7.5
202
Not enough data
8.0
227
Not enough data
7.6
211
Not enough data
Social Management
8.3
279
Not enough data
7.8
266
Not enough data
7.4
236
Not enough data
7.9
274
Not enough data
6.5
207
Not enough data
7.1
207
Not enough data
7.3
99
Not enough data
Agentic AI - Social Media Management
5.8
23
Not enough data
6.0
23
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.1
22
Not enough data
Media Channels
7.3
633
8.3
24
7.2
655
9.1
23
8.5
728
9.0
23
Geographic Coverage
7.8
701
9.1
23
8.2
709
8.6
23
7.6
635
7.5
20
Reporting
8.2
707
8.6
23
8.1
695
8.3
22
7.9
687
8.0
22
7.9
712
8.3
23
Agentic AI - Media Monitoring
6.3
82
Not enough data
6.3
80
Not enough data
6.2
79
Not enough data
6.3
80
Not enough data
Feature Not Available
Not enough data
Generative AI
6.5
287
7.6
11
6.6
282
7.1
11
Audiences
8.0
46
Not enough data
7.3
44
Not enough data
7.0
42
Not enough data
7.4
42
Not enough data
Data Analysis
7.5
42
Not enough data
8.1
45
Not enough data
8.1
43
Not enough data
7.9
43
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.9
43
Not enough data
Agentic AI - Audience Intelligence Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Monitoring & Listening
8.1
802
9.2
10
7.3
702
9.2
8
8.2
515
9.0
10
8.3
522
9.2
11
7.8
486
9.6
9
7.8
477
9.3
9
Agentic AI - Social Media Listening Tools
6.5
82
Not enough data
6.4
82
Not enough data
6.2
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Data Management & Analysis
6.9
779
8.6
11
8.0
788
9.5
11
8.0
482
9.3
10
7.8
462
9.4
9
Influencer Marketing
7.8
203
Not enough data
7.8
205
Not enough data
8.0
209
Not enough data
7.7
199
Not enough data
7.4
196
Not enough data
6.9
162
Not enough data
7.4
170
Not enough data
8.0
199
Not enough data
7.9
200
Not enough data
7.7
185
Not enough data
Feature Not Available
Not enough data
6.7
148
Not enough data
6.7
134
Not enough data
6.3
115
Not enough data
Agentic AI - Influencer Marketing Platforms
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.5
7
Not enough data
Feature Not Available
Not enough data
6.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
6.6
155
Not enough data
6.7
152
Not enough data
AI Visibility & Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Sentiment & Brand Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Competitive Benchmarking
Not enough data
Not enough data
Not enough data
Not enough data
AI Content Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Alerts
Not enough data
Not enough data
Not enough data
Not enough data
Database
7.9
479
Not enough data
7.9
412
Not enough data
8.0
388
Not enough data
Outreach
8.1
425
Not enough data
7.5
146
Not enough data
7.7
349
Not enough data
Reporting
8.5
473
Not enough data
8.3
360
Not enough data
8.1
407
Not enough data
Agentic AI - Media and Influencer Targeting
5.8
20
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
6.0
19
Not enough data
User Rights/Roles
7.7
305
Not enough data
8.0
326
Not enough data
Categories
Categories
Shared Categories
Meltwater and Truescope are categorized as Media Monitoring, PR Analytics, and Social Media Listening Tools
Unique Categories
Truescope has no unique categories
Reviews
Reviewers' Company Size
Meltwater
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Truescope
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.7%
Public Relations and Communications
14.6%
Non-Profit Organization Management
6.6%
Higher Education
5.5%
Information Technology and Services
3.0%
Other
54.5%
Public Relations and Communications
14.3%
Marketing and Advertising
8.9%
Non-Profit Organization Management
7.1%
Insurance
7.1%
Higher Education
7.1%
Other
55.4%
Alternatives
Discussions
How do I make Meltwater work for our organization?
3 Comments
AS
I find it helpful to make customized reporter/influencer lists (based on geography, issue, etc). Makes it easy to do rapid-response outreach.Read more
How soon will sysomos and meltwater fully be integrated?
2 Comments
FA
Hi Janay. Sorry I don't know the answer to that question. Hopefully a Meltwater rep or someone else can answer it. I suggest simply contacting Meltwater...Read more
How much does meltwater cost?
2 Comments
GS
Basic modules, with 4 users and a maximum of 20 searches (imagine it as no more than 20 quieres saved at the same time), 12K a year. Twitter data, unlimited....Read more
What is Truescope used for?
1 Comment
Official Response from Truescope
Truescope is the latest news monitoring and media intelligence platform developed for professional communicators and public relations practitioners. With...Read more
Truescope has no more discussions with answers
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