TriNet PEO Reviews & Product Details

The onboarding was easy to get through. I started a new job recently, and TriNet is where I filled out my tax forms, set up direct deposit and added my personal details. Each step was laid out clearly, so I always knew what was left, and I had everything done before my first day. Review collected by and hosted on G2.com.

Not much so far, honestly. The main thing that bugged me was entering some of the same information more than once across different onboarding forms. The portal also feels a little cluttered when you're looking for something specific, so it took me a few clicks to find where things were. Small stuff, but it slowed me down the first time through. Review collected by and hosted on G2.com.

Trinet team is always really helpful, they respond asap to our questions. The human side of Trinet is really outstanding. Their AI assistant on the page is useful when trying to find information quickly. What has been a challenge to us is being able to integrate our internal systems to Trinet to automate some of the things we need for our operations but we have not been successful when trying to obtain the platform APIs. Review collected by and hosted on G2.com.

Lots of information is not available for us to review and we need to request it to Trinet. However, we usually get a quick response to that. We are unable to help employees with easy tasks, for example, when they are locked out of their accounts they need to call Trinet, if they need to update information we cannot help them either. Review collected by and hosted on G2.com.

I find TriNet to be very user-friendly with an easy-to-navigate platform that simplifies complex tasks. The reports generated by TriNet are excellent, providing valuable insights with clarity. TriNet's customer service is great, it's always easy to get in touch with someone who can resolve our issues. Whether we have missed deadlines or encountered other challenges, we've rarely encountered an issue TriNet hasn't solved. We have been able to leverage TriNet for better and cheaper rates for health, vision, and dental benefits, along with managing a 401(k) at a company size that typically makes such management unfeasible. This comprehensive package makes attracting higher-level employees with expectations of superior health and retirement benefits far more feasible. Trinet also works hard to continually keep their platform refreshed and modern, with improvements rolling out frequently. Review collected by and hosted on G2.com.

TriNet mostly has a lot of positive aspects, there are certain areas that could use improvement. Specifically, the payroll platform feels slightly outdated and could benefit from a refresh, though it functions quite well overall. Additionally, the expense reporting feature could also use some enhancement. These updates would help streamline processes and potentially improve user experience. Review collected by and hosted on G2.com.

you can navigate very easily, its all black and white. I don't have to go searching for things. Also, TriNet has helped introduce me to so many benefits that I didn't know I could take advantage of and makes me love my job even more. I have never had to wait for the website to load, everything seems to flow naturally. Any time that I have questions, I can easily chat with an agent (they have all been super helpful) instead of having to call to get an answer. Very reliable and quick. If I want to call, someone is always available to assist me. Review collected by and hosted on G2.com.

I have not found any flaws yet. I cannot come up with anything. Review collected by and hosted on G2.com.

I like that TriNet combines several HR functions into a single platform, which makes payroll, benefits, and employee information much easier to manage. The interface is generally straightforward, and having everything centralized saves time compared with switching between multiple systems. Review collected by and hosted on G2.com.

One thing I don’t like is that some parts of the platform feel less intuitive than others, especially when I’m trying to locate specific settings or information. A few workflows take more clicks than I expect, which can make simple tasks feel unnecessarily drawn out. It would be much better with simpler navigation and clearer guidance, particularly for features I don’t use very often. Review collected by and hosted on G2.com.

I like that I can find most of what I need in one place, especially pay stubs, tax documents, and benefits information. It's also pretty easy to compare health insurance plans during open enrollment and check what's covered. I don't have to reach out to HR for every little question, which is really convenient. Review collected by and hosted on G2.com.

Some of the benefits information can be a little confusing, especially when comparing plans or trying to understand what's actually covered. I sometimes have to go through multiple pages or documents to find the details I need. It would be helpful if the plan information and costs were explained more clearly in one place. Review collected by and hosted on G2.com.

I use TriNet to check my holiday hours, pay, pay options, benefits, request time off, and check my paychecks. I like knowing when and how much my company is providing, and staying on top of my schedule helps with work-life balance. I do like knowing the projected PTO hours; it helps when planning longer trips. Most features are simple and easy to use, the app is nicely formatted, and I can check my pay dates and holiday hours easily. The initial setup was easy, I'd rate it a 9 out of 10. Review collected by and hosted on G2.com.

The HSA change took longer than expected, and I wish the explanation was better, but that may be my fault. Also, I would like to see my benefit cost breakdown after enrolling. Review collected by and hosted on G2.com.

I like that TriNet PEO is clean and easy to use. It's not cluttered and is very intuitive, making it easy to figure things out. I also appreciate having all my pay stubs readily available and being able to update my W-2 within the system. Additionally, I enjoy the simplicity of putting in requests for time off. Review collected by and hosted on G2.com.

I'm really frustrated with TriNet PEO's 2-factor authentication. Even though I clock in at the same place, on the same machine, every day, it still prompts me to authenticate every time. It never seems to remember my system, which becomes quite a hassle. Review collected by and hosted on G2.com.

I can immediately look at my benefits and get a clear picture of everything my company provides. Enrolling was simple, and I enrolled all my benefits within a day. TriNet PEO is intuitive and easy to use. As a new employee, I quickly found the basic employer benefits I needed. It doesn’t get in the way of anything else, and it helps me get back to my day instead of wasting time on admin stuff. The interface makes sense and is easy to navigate. I figured out how to approve PTO without asking for instructions. I like it better than the other tools I’ve used; it feels more professional and comprehensive, like the real deal rather than minimal. Review collected by and hosted on G2.com.

I’d like a notification when something is different in my paycheck, such as a travel reimbursement, that explains why. It would also be helpful to see my accrued PTO to date and know about work anniversaries. Review collected by and hosted on G2.com.

It is very easy to log our hours, check our vacation and sick hours and also keep track of paydays. It is also very easy to use when checking on information about our medical plans as well. I also enjoy the TriNet perks for special deals on items we might need outside of work like new appliances and laptops. It is an all in one business tool that works great for any company that wants convenience for its employees. Review collected by and hosted on G2.com.

I really cannot think of any downsides to be honest. Review collected by and hosted on G2.com.