User friendly, can you have a lot of devices, Normally quit during service. Good technical support. Review collected by and hosted on G2.com.

Sometimes slow, updating all the terminals can be alot too Review collected by and hosted on G2.com.

The ease of use. Very easy and quick to change products and prices. Very user friendly screen. Review collected by and hosted on G2.com.

The fact we need to use the amplifi box so close to the iPad. it tends to disconnect quite regularly if the screen is moved around too much. Review collected by and hosted on G2.com.

The price...but you get what you pay for. Review collected by and hosted on G2.com.

Just TRY to call their technical support line before you sign anything. Review collected by and hosted on G2.com.

Fixed rate for licensing, easy to sign up and modern looks. Review collected by and hosted on G2.com.

-terrible terrible customer service. I asked my rep questions like how to add/delete items, access multiple tables and pre-authorization, he recommended me just to google it. blocked my number after i texted him questions.

-unreliable devices: 2 ipads freeze on the first day of use

-long processing time, and the processors will turn off here and there, we have to turn on, waited till it synchronized before taking payment.

-can't pre-authorize effectively. the function is only available for bar tabs, not on tables or bar seats, very confusing for food runners.

-we switched to another system within 4 days of use, and they billed me for $14,000, i am still stunned...i rather pour that money down into the drain

-over-promising, under-delivering. my rep sold me so many functions on the features when they can't even deliver the basics.

i'm a bar owner for 7 years, and this is the worst POS i've deal with. DO NOT TRUST what they say! Review collected by and hosted on G2.com.

Absolutely nothing. The system is unstable during the shift. Credit card authorization gets reversed when the system hangs which happens a few times a week. Tech support is aware of the hanging issues. But, they don't know why. Review collected by and hosted on G2.com.

I had many credit card authorization being reversed by the Touchbistro system. The mini Ipad hangs during credit card processing. So you have no choice but to restart the app. When app is back on, the authorization is reversed. Meanwhile, if the customer is gone, there is no way to rerun the credit card. So, your money is lost. The last incident was a $751.00 bill. After waiting on tech support for over an hour more than a few times. We decided to go with a different POS. $18000 down the drain. Review collected by and hosted on G2.com.

Where do I begin.? I love EVERYTHING about it.

One of the best things I've found about it which makes it SO easy, after using and adjusting over time to many different pos systemsis ; You have the ability within to pretty much navigate to ANY screen, at any given point, at any time.

Highly recommended to anyone on the fence or in between pos systems to purchase for their company. This one wins the gold. Hands down. Review collected by and hosted on G2.com.

If I HAD to pick a dislike, when using iPads or tablets- the font could be a little bigger and less congested on a page (which I'm sure can be changed in some setting somewhere, anyway) but particularly in the restaurant industry when you want everything all decipherable together on one page, in an organized manner. Which is super minor because like I said- I probably just haven't figured out a way to streamline this all myself- which I will. Review collected by and hosted on G2.com.

The FOH interface is pretty iser friendly and their customer care team is really nice and easy to work worth. Review collected by and hosted on G2.com.

The system goes down often. My sales person lied to me about so many features I don't even know where to start. The training and onboarding is zero. The system failed 30 minutes into our soft opening and cost my restaurant over $6000. They have been less than apologetic about this. It's been nearly impossible to reach my onboarding specialist because they are obviously over booking their time. We received little to no training and it's been hard to get myself and staff fully trained. We were told this is an all-in-one program and that unlike other competitors I was considering there were no add on services. The fact of the matter is that they most of the features I was excited about come from apps like Margins Edge and 7Shifts. We were given a specific go live date which didn't happen and then I was promised we'd be fully live by our soft open date. We barely functional by our soft open. They had every opportunity to tell me that the date wouldn't work and they failed to do so. Costing us an obscene amount of money as mentioned above. Most annoying lies were that our KDS system cannot update tickets in real time. If a server makes a mistake or a guest changes their order it's an enormous pain to correct it. I told my sales person that this was a must have feature for my large venue. I was assured this was something the system was capable only to find out that it wasn't. We're basically stuck with them for now because we're not in a position to start all over. Review collected by and hosted on G2.com.

The mobile app is excellent to keep track of sales on the go. Backend reporting is excellant. Review collected by and hosted on G2.com.

Uploading information for inventory and ingredients can be very time-consuming. Review collected by and hosted on G2.com.

The tool allows us to control all card payments. We have integrated the platform on all our POS systems - including smartphones and tablets. It is very easy to configure the table assignment. Review collected by and hosted on G2.com.

There is a maximum number of possible "open" tables - it should be possible to increase this number, because especially when there is a lot going on in the restaurant, this number can easily be exceeded. Review collected by and hosted on G2.com.

I was able to save all our products during installation and also enter special shortcuts for our handheld. This allows us to type in frequently ordered products faster. The credit card payment always works perfectly. All types of cards are accepted. Review collected by and hosted on G2.com.

Unfortunately, updates are always made during normal working hours - so we cannot use the system during the update. Review collected by and hosted on G2.com.